4 jobs found

SUMMARY Maintain all Slot Department equipment at peak operational readiness and to provide superior service to both internal and external customers.   ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.   Handle machine related customer issues in a prompt, courteous, and professional manner.   Install, move, test, repair, and maintain slots and electronic / electro-mechanical components, sub-systems, and systems.   Review, interpret, and verify slot paytables, settings, and jackpots of established amounts.   Troubleshoot and repair slots and other equipment / systems in order to minimize down time and maximize profitability of the gaming operation.   Independently and / or cooperatively perform advanced tasks including but not limited to RAM clears, setup / configuration of software, progressive system(s) hardware and software installation, configuration and troubleshooting.   Interpret accounting / communications system information as related to proper machine functionality.   Assist in the ongoing training and development of other employees.   Maintain security of keys and company assets.   Perform assigned tasks in compliance with applicable federal, state and local regulations.   SUPERVISORY RESPONSIBILITIES This job has no supervisory responsibilities.   QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed below are representative of the knowledge, skill, and/or ability required.     EDUCATION AND/OR EXPERIENCE High School Diploma or G.E.D required. Minimum of 1 year experience or equivalent combination of education and in-house training. Proficiency in the use of hand tools, power tools and electrical / electronic test equipment. Familiarity with Microsoft operating systems / office applications. Must possess superior guest service, communication and teamwork skills.   Age Requirements Must be at least 21 years of age.   MATHMATICAL SKILLS Ability to add, subtract, multiply and divide in all units of measure using whole numbers, common fractions and decimals. Ability to compute rate, ratio and percent and to draw and interpret simple graphs. Ability to apply concepts of basic algebra and geometry.   LANGUAGE SKILLS Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.  Ability to write routine reports and correspondence.  Ability to speak effectively before groups of customers or employees of organization.   REASONING ABILITY Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.  Ability to deal with problems involving several concrete variables in standardized situations. Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret a variety of instructions in written, oral, diagram, mathematical or schedule form.   CERTIFICATES, LICENSES, REGISTRATIONS Cache Creek Casino Resort Tribal Gaming License.   PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodations.   While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; use hands to finger, handle, or feel and reach with hands and arms. The employee is frequently required to walk and stoop, kneel, crouch, or crawl. The employee must regularly lift and /or move up to 25 pounds, frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.   WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job with or without reasonable accommodations.   While performing the duties of this job, the employee is regularly exposed to secondhand tobacco smoke. The employee is occasionally exposed to fumes or airborne particles and risk of electrical shock. The employee is occasionally exposed to moving mechanical parts; high, precarious places and outside weather conditions. The noise level in the work environment is usually loud.

Are you passionate and driven? Do you understand what it takes to deliver excellent service and build valuable partnerships? Your role Our Sales and Operations Team is seeking a Customer Success Specialist to help build and strengthen our relationships with the real estate agents we serve. Once a real estate agent joins our network, the partnership begins. Your main focus will be on-boarding and activating these accounts through hosting webinars. It is your role to have engaging conversations to make sure agents understand what it takes to have a successful partnership with us. We are looking for a well-rounded sales and service professional as you will be responsible for ensuring that our new relationships with our real estate agents start off on the right foot. These partnerships are integral to our business, and a well-established relationship with them will be the driver of our future growth. You will need to understand every part of the business cycle from the perspective of the real estate agents and be able to explain to them how we can both profit best from our working relationship. Since the real estate agents are located throughout the country, (and Canada!) your conversations will be on the phone and through webinars from our awesome Rancho Cordova campus. What we expect from you Passion is a must! Just completing the task is not enough, we strive for excellence Top-notch communication and interpersonal skills with the ability to effectively and confidently influence our agents. An Associate's degree The ability to prioritize and effectively manage your time Experience hosting exciting webinars/presentations Ability to think on your feet and produce results under limited supervision 3+ years of work experience in a customer-facing role. Must obtain California real estate license within 270 days of hire (company paid) Even better You have excelled in fast-moving startup environments You have experience in the real estate space You have experience on the phone in a sales environment What we offer A very competitive salary: $37,500 - 40,000 annually plus a yearly discretionary bonus Medical, Dental, Vision and insurance and benefits + PTO and paid holidays from day one Warm, fun, welcoming and startup-like work environment A well-built and engaging training program that will advance your career Great events, like our Holiday parties, quarterly team-building extravaganzas (including plenty of food and drinks, of course!), and giving back to the community. Weekly catered lunches, healthy snacks, guest speakers, friendly competitions and more No drama and no requests for overtime About ReferralExchange ReferralExchange is a San Francisco based tech company that combines cutting-edge algorithmic approaches with a dedication to exceptional customer service. We connect home buyers and sellers with top real estate agents and are the largest real estate referral network in the United States. We transact over $3B in real estate a year through our platform. We are profitable, have an established track record of success spanning more than 14 years, and are growing fast. We are not beholden to any investors, so our decisions on the direction to take the company are our own. We are a group of dynamic professionals and know that our company is growing extremely fast. We got there by taking our work seriously. We stay sane by not taking ourselves too seriously. We are a highly collaborative team. Our daily schedule sets aside time for the entire team to meet and discuss projects or issues we are currently working on and soliciting help from the group. Showing initiative and solving problems are expected in our company, and we compensate accordingly.

Spark creativity, influence your colleagues and see your success in real-time. Take the leap into the next level of your career by becoming a leader at ReferralExchange! ReferralExchange is looking for confident candidates with experience in client support, business development, training, leadership, and management to join our Management Trainee Program. Management Trainees will be on a tracked development program to become a part of our management team within one year! Candidates for the Management Trainee position will have the skills to influence others and change behavior as well as the ability to build and maintain strong relationships. ReferralExchange will partner with you to develop the skills needed to become an impactful contributor to our organization’s initiatives. During the 24-month program, you'll acquire in-depth knowledge of the company's objectives and operations. You will develop expertise in the services we provide, markets we serve, along with skills in championing a team for success. If mastery is not achieved within the timeframe, you will not be eligible to move forward in the program. This is a fast-paced environment that requires professionals who are hungry, confident, risk-taker, and self-starters ready to show what they can do. Our goal is to attract and retain the highest quality individuals to our fast-growing team. We encourage the development of our employees and believe it is necessary for the growth and success of the company. Our Management Trainee curriculum program provides a clearly defined career path to success with ReferralExchange. Our promotions don’t stop there; our top-level management regularly comes from the ranks. What we expect from you Be willing to take risks for high rewards Be a passionate, professional team player Have an Associate’s degree, or equivalent solid experience Obtain California real estate license within 180 days of hire (company paid) Communicate with influence both written and verbally Demonstrate strong interpersonal skills and emotional intelligence Have a startup mindset and drive to hustle to get the job done Thrive in a metrics-driven fast-paced environment Be dedicated to excellence and possess a track record of exceeding goals Take the initiative to learn about the business goals and anticipate future needs Believe in Customer Service as a company’s unique identifier Be creative when approaching business demands and flexible as they change What we offer Starting salary of $37,000, with potential to $45,000 within 24 months Many more opportunities for advancement and promotion Medical, dental, and vision insurance benefits + PTO and paid holidays from day one Weekly catered breakfast and lunches, plus stocked drinks and healthy snacks Great events, like our Holiday parties and quarterly team-building extravaganzas (including plenty of food and drinks, of course!) and giving back to the community. Bragging rights! ReferralExchange was a finalist for “Best Places to Work” in Sacramento in 2016, 2017 & 2018 About ReferralExchange ReferralExchange is a San Francisco based tech company that combines cutting-edge algorithmic approaches with a dedication to exceptional customer service. We connect home buyers and sellers with the top three real estate agents that best match their needs from our membership network of over 40,000 top performing agents. ReferralExchange combines innovative technology and expert customer service to ensure the best possible experience for clients and agents – whether consumers are seeking a new property or are interested in selling their current home. Our mission is to be the number one transaction originator in the multi-billion dollar real estate referral industry. For the past several years, while the real estate market has been struggling, we have seen our overall growth in sales volume and sales profits exceed 50% a year. We are expecting to double our client support team next year due to the new products and exploration of new markets. If you would like the opportunity to build and grow with a company on the rise, qualified professionals, submit your resume and thoughtful cover letter to our team to be considered!

SUPPLEMENTAL QUESTIONNAIRE AND OFFICIAL DMV PRINTOUT ARE REQUIRED AT THE TIME OF APPLICATION   *Incentive Bonuses Available! $500 – Upon completion of probationary period $500 – 6 months following completion of the probationary period     Operates coaches in the Elk Grove Service Area ensuring safe and timely transport of passengers by inspecting coaches, maintaining designated route schedules, assisting passengers, and completing required reports. Elk Grove Service Area employs Full-Time and Part-Time employees in this position.  Examples of Duties: Operates assigned coaches by following safe, defensive driving practices. Maintains schedules, follows prescribed routes, collects fares, validates passes, operates radio, makes announcements, and enters announcements into automated system. Performs special services assignments such as coach bridges, fill services and acting as a replacement driver when needed. Performs pre-trip safety inspections, identifies potential safety concerns, and promotes passenger safety awareness. Reports coach trouble/malfunctions, traffic problems, road hazards and accidents Reacts to and manages passenger conflicts as well as disruptive/hostile/abusive passengers. Reports unusual activities to Police. Assists passengers with directions, information, rules and regulations.  Assists with 911 emergency situations as directed, assists boarding/exiting passengers, assists with securing carts strollers, luggage and other belongings.  Assists passengers who need special assistance. Completes paperwork including, but not limited to, time slips, day card, arrival and departure times, occurrence/incident reports, passenger counts, types of fares used, and log books. Performs other related duties as assigned.  Minimum Qualifications: Education: Graduation from high school or equivalent.   Experience: Two (2) years of customer service experience that includes providing information and/or assistance directly to the public OR 1 year of previous transit operator experience.   Licenses/Certifications: Must possess a valid Driver's License at the time of application and have the ability to obtain a valid California Class B Driver's Permit with endorsement(s) prior to the start of employment. Candidates must submit an official DMV printout, dated August 1, 2019, or thereafter, at time of application in order to be considered. Only official DMV printouts issued by the Department of Motor Vehicles are acceptable. Online DMV printouts will not be accepted.   Other Requirements: Three (3) years of verifiable driving experience with a satisfactory driving record as determined by SacRT.  Must be 21 years of age; must have the ability to pass pre-employment physical/drug screen and Department of Justice criminal background check; must have a verifiable work history and pass employment reference check. Must comply with drug and alcohol testing provisions for safety-sensitive employees as required by the FTA, Department of Transportation (49 CFR, Parts 40 and 655). (See job descriptions for complete list of special requirements, licenses and/or certificates.) Supplemental Information: The minimum qualifications as stated on this job announcement represent only the basic requirements of the position. Meeting the minimum qualifications does not guarantee that a candidate will be invited to participate in other examination segments of the selection process.  An employment application, supplemental questionnaire and official DMV printout, as outlined above, is required for this position.  Applications, supplemental questionnaires, job announcements, and the complete job description are available at our website at www.sacrt.com .   Completed employment application, supplemental questionnaire and official DMV printout, as outlined above, must be submitted online.  RT does not accept late applications regardless of postmark and will not process incomplete applications. Resumes are not accepted in lieu of an application, but may be included with the application . For more information on benefits, a summary sheet is available from the Human Resources Department. The Human Resources Department will make reasonable efforts in the recruitment process to accommodate candidates with disabilities. For more information, contact the Human Resources Department at (916) 556-0298. *Incentive Program effective as of June 17, 2019 training class.   If an Operator voluntarily terminates  employment with SacRT within 24 months of date of hire, the Operator will be required to repay all hiring  incentive payments received. Newly hired  Operators will be required to sign a Hiring Incentive Acknowledgement authorizing SacRT to deduct amounts equal to the hiring incentive payments from wages and/or final payout in the event the Operator voluntarily terminates  prior to 24 months of employment. Re-hire applicants are not eligible for this program. SacRT may discontinue this incentive program at any time it is deemed no longer beneficial. SacRT will  provide ATU 30 calendar days' notice prior to terminating the program.   RT is an Equal Opportunity Employer EOE - Minorities/Women/Disabled/Veterans.   This position falls under the ATU, Local 256 Collective Bargaining Unit