Cache Creek Casino Resort Brooks, CA, United States
Mar 27, 2017Full time
Summary To monitor and manage all beverage areas on a daily basis. To insure all accepted standards and policies are followed and enforced to maximize guest safety and satisfaction. Essential Duties and Responsibilities include the following. Other duties may be assigned. Promote Cache Creek Resort in a positive manner. Maintain beverage (alcohol) distribution system, inventory, cleanliness, accuracy of pours and replacement of product, daily. Maintain soda (non alcoholic) distribution system, inventory, cleanliness, accuracy of pours and replacement of product, daily. Inspect bars for cleanliness. Manage cocktail, bartender and bar porter staff, daily. Prepare schedule for staff. Inspect bartender preparation and enforce recipe standards. Setup all banquet bars. Hold daily pre-shift meetings, communicate all important information. Conduct weekly staff training on "Sequence of Service Standards". Inspect all service staff uniforms daily to insure accepted standards are met. Interface and communicate with all related departments such as casino, restaurant or club manager and security related to beverage issues. Enforce alcohol awareness policy to insure staff does not over serve a guest. Master I.P. system requisitioning procedures. Maintain all accepted bar inventories. Conduct spot inventories to insure all pars are accurate. Maintain key distribution system. Attend all required meetings. Conduct all manager functions for POS (point of sale) system for daily operations. Other duties as assigned. Supervisory Responsibilities Directly supervises employees in the Beverage Department. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed below are representative of the knowledge, skill, and/or ability required. Education and/or Experience Six months to one year related experience and/or training; or equivalent combination of experience and education. One year as a Beverage Supervisor in large multi outlet facility featuring multiple bars and cocktail service or similar customer service environment. Two years of college in hospitality or related field. Associate's degree (A. A.) or equivalent from two-year college or technical school; High School diploma or equivalent required. Age Requirements Must be at least 21 years of age. Language Skills Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Mathematical Skills Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry. Reasoning Ability Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Certificates, Licenses, Registrations Cache Creek Casino Resort Tribal Gaming License. Sanitation Certificate "TIPS" Alcohol Awareness Certificate. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodations. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; talk or hear and taste or smell. The employee is occasionally required to sit; climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and /or move up to 25 pounds and occasionally lift and/or move more than 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Work Environment The work environment characteristics described are representative of those an employee encounters while performing the essential functions of this job with or without reasonable accommodations. While performing the duties of this job, the employee is occasionally exposed to wet and/or humid conditions; moving mechanical parts; fumes or airborne particles; outside weather conditions; extreme cold; extreme heat and risk of electrical shock. The noise level in the work environment is usually loud.