Mar 21, 2019
Job Summary: Under general supervision, incumbent is responsible for overseeing Access Services related functions; interpreting and enforcing unit, department, and library policy/procedure; opening and/or closing building; overall building and collection security; oversees Public Service Desk; may schedule, train and supervise student assistants. Position is responsible for representing the University Library to patrons on evenings, weekends and holidays. Access Services is responsible for providing access to and maintaining in good physical order the University Library's general collections. The unit provides access to material not owned by a patron's home library via Interlibrary Loan or Document Delivery Services. Physical Demands: Read print and computer screens. Lift material weighing 15 or more pounds and pass material across counters up to 40' in height. Move, load, and unload book trucks weighing up to 600 pounds. Shelve and retrieve material from stacks 5'-84' in height for extended periods of time. Work Environment: This Night & Weekend Assistant position works primarily at Physical Sciences & Engineering Library (PSEL) in Davis. This position may be required to work at any of the University Library facilities as needed. Description of the primary location will vary depending upon whichever facility is the primary location of work. Work flexible schedule. Must be available to work a variable schedule and over 50% time to meet business needs. Hours worked are subject to change and vary by facility. Hours worked include, but not limited to, holidays, finals, intersession, and summer sessions. Must substitute for Night and Weekend staff for planned and unplanned absences. Must be available for staff meetings during daytime hours. No personal calls or eating in work area. Frequent interaction with patrons and staff; communicate in person, by telephone, and electronically. Must be able to work independently with minimum supervision. UC Davis is a smoke and tobacco free campus effective January 1, 2014. Smoking, the use of smokeless tobacco products, and the use of unregulated nicotine products (e-cigarettes) will be strictly prohibited on any UC Davis owned or leased property, indoors and outdoors, including parking lots and residential space. Background Check Required: This position is a critical position and subject to a background check. Employment is contingent upon successful completion of background investigation including criminal history and identity checks. Yes Qualifications Minimum Qualifications: Library operations and practices work experience in an academic library public service setting (Facilities/Security, Circulation, Reference, Personnel, Stacks Maintenance, Interlibrary Loan and Document Delivery Services). Interpersonal and communication skills to successfully interact with a diverse patron and staff population. Effectively explain complex policies; remain calm and exercise tact and compassion when dealing with difficult individuals. Experience functioning as a work leader; training, directing, evaluating, and motivating others. Organizational skills to work independently and follow established processes and priorities; flexibility to manage rapid priority changes and adjust workflow to meet deadlines. Analytical skills to determine solutions while maintaining compliance with established policies/guidelines. Problem resolution and policy exception granting/refusal experience. Experience responding to emergencies and unusual situations, applying good judgment with appropriate incident management and/or referral. Experience operating automated library systems, catalogs, and other library-related databases. Bibliographic skills. Electronic communication and MS Office experience, including Word, Excel, and Access. Math skills sufficient to compile statistics, perform calculations, interpret and analyze data. Operate and troubleshoot standard office/library equipment. Writing skills to compose clear and concise professional documents and communications. Preferred Qualifications: Knowledge of applicable University policies and procedures; skills to interpret, articulate and apply Unit/Library/University policy, procedure and practice to patrons/staff, and make appropriate referrals for optimal service. Ability to work cooperatively as a contributing member of a team to establish unit goals; plan, organize and implement unit procedures to achieve goals; and back-up co-workers during staffing shortages and heavy workload periods. Knowledge of Library of Congress (LC) and/or National Library of Medicine (NLM) classification systems.
UC Davis Davis, CA, USA Full time