Full time
Golden 1 Credit Union
Sacramento, CA, USA
GENERAL DESCRIPTION:
The primary goal is to provide an exceptional member service and sales experience through efficient member transaction processing and the generation of sales through quality referrals. Manages, directs and supervises Branch MSR I, MSR II and Lead. Responsible for branch operations and assigned employee sales performance. Schedules branch employees to maintain an efficient staffing model to maximize resources. Ensures outstanding member service, compliance with all policies and procedures, meeting or exceeding all branch sales goals and objectives, while maintaining professionalism in the workplace.
TASKS, DUTIES, FUNCTIONS:
Train, develop, and evaluate assigned branch employees.
Direct and schedule Branch activities.
Maintain a thorough understanding of state and federal laws and regulations related to credit union compliance including bank secrecy and anti money laundering laws appropriate to the position.
Foster a positive and engaging work...