Cache Creek Casino Resort

Do you want to work at the premier destination resort in Northern California? If so, Cache Creek Casino Resort is currently looking for motivated, enthusiastic and energetic people to work in an exciting and challenging atmosphere with room for growth, training, and education for all of our valued employees.

We have a diverse number of employment opportunities throughout the resort within the casino, food and beverage, hotel, golf course, spa and entertainment departments. In addition to a large variety of diverse positions, we offer:

 

  • Medical Insurance
  • Dental Insurance
  • Vision Care Insurance
  • Life Insurance
  • Gas Discounts
  • 401 (k) Savings Plan
  • Paid Time Off (PTO)
  • Tuition Reimbursement
  • On-Site Health Center offering free medical services
  • Wellness Program offering free health coaching and wellness classes
  • Short Term and Long Term Disability
  • Flexible Spending Accounts
  • Legal Plan
  • Accident Plan
  • Recognition Programs
  • Free meals in our Employee Dining Room
  • Weekly Paychecks
  • Direct Deposit
  • Employee Discounts
  • Employee Assistance Program (EAP)
  • Promotion Opportunities

 

Is the high cost of gas making it difficult to get to work? Cache Creek offers Yolo Bus pass discounts in addition to our gas discount. We also give even larger gas discounts through our Carpool Incentive Program. To view the public transportation schedule, surf to www.yolobus.com

May 20, 2019
$11.47 hourly
Summary Provide high quality service to golf patrons who engage the Beverage/Snack Cart. Ability to operate golf cart in professional and safe manner within guidelines provided. Greet and assist all golfers.     Essential Duties and Responsibilities include the following. Other duties may be assigned.   Promote Cache Creek Casino Resort in a positive manner.   Tow carts to and from cart storage facility.   Assist with tournament setup.   Have complete knowledge of golf course and Club House amenities.   Handle all tender (sales) transactions accurately.   Maintain professional demeanor at all times.   Practice RICH Core Values.   Practice appropriate golf etiquette and communicate effectively what is required to guests.   Setup cart daily with all supplies.   Stock and re-stock with supplies.   Maintain clean and well organized cart and service area.   Practice all sequence of service standards correctly.   Operate the Point of Sale system according to training provided.   Practice approved guest service skills.   Practice all sanitation standards.   Practice all “TIPS” alcohol awareness policies and procedures.   Utilize “up-selling” techniques.   Participate in all company approved training classes.   Practice all safety rules of the golf course.   Engage with guests.   Work scheduled shift/s as posted.   Interface with management to insure that the highest level of quality service is provided.   Record daily guest comments related to requests and service.   Attend meetings as assigned.   Other duties as assigned.   Supervisory Responsibilities                                                 This job has no supervisory responsibilities.   Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. Friendly and outgoing. Flexible availability. The requirements listed below are representative of the knowledge, skill, and/or ability required. Must be at least 21 years old.   Experience and/or Education Must have knowledge and an understanding of the basic golf etiquettes and six months related experience or training working   Age Requirements Must be at least 21 years of age.   Language Skills Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one situations to guests and employees of the organization.   Mathematical Skills Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.  Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.   Reasoning Ability Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.  Ability to deal with problems involving a few concrete variables in standardized situations.   Certificates, Licenses, Registrations Cache Creek Casino Resort Tribal Gaming License TIPS Alcohol Awareness Certificate SERVSAFE Certificate Valid California Drivers License-with three (3) or less points on record and NO reckless driving convictions in the past six (6) months   Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodations.   While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; talk or hear and taste or smell. The employee is frequently required to sit. The employee is occasionally required to stand; walk; climb or balance and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 35 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.   Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job with or without reasonable accommodations.   While performing the duties of this job, the employee is regularly exposed to outside weather conditions. The employee is frequently exposed to wet and/or humid conditions; moving mechanical parts and vibration. The employee is occasionally exposed to high, precarious places; fumes or airborne particles; risk of electrical shock and secondhand tobacco smoke. The noise level in the work environment is usually loud.   Will also be required to work outside approximately 7-10 hours a day based on schedule.
Cache Creek Casino Resort Brooks, CA, USA Full time
May 20, 2019
$19.80 hourly
SUMMARY Follows established guidelines to clean and perform preventative maintenance on all gaming devices and related equipment. As part of training and development, assists Slot Technicians in the performance of assigned duties.   ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.   Clean and perform preventative maintenance on all gaming devices and related signage.   Assist in the installation, movement, testing, repair and maintenance of slots, electronic / electro-mechanical components, sub-systems and systems.   Maintain security of keys and company assets.   Perform all assigned tasks in compliance with TGA and applicable federal, state and local regulations.   SUPERVISORY RESPONSIBILITIES This job has no supervisory responsibilities.   QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed below are representative of the knowledge, skill, and/or ability required.   EDUCATION AND/OR EXPERIENCE One to three months of related experience and /or training; High school diploma or general education degree (GED); or equivalent combination of education and experience.   MATHEMATICAL SKILLS Ability to add, subtract, multiply and divide in all units of measure using whole numbers, common fractions and decimals. Ability to compute rate, ratio and percent and to draw and interpret simple graphs. Ability to apply concepts of basic algebra and geometry.   LANGUAGE SKILLS Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence.  Ability to speak effectively before groups of customers or employees of organization.   REASONING ABILITY Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret a variety of instructions in written, oral, diagram, mathematical or schedule form.   CERTIFICATES, LICENSES, REGISTRATIONS Cache Creek Casino Resort Tribal Gaming License.   PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodations.   While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; use hands to finger, handle, or feel and reach with hands and arms. The employee is frequently required to walk and stoop, kneel, crouch, or crawl. The employee must regularly lift and /or move up to 25 pounds, frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.   WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job with or without reasonable accommodations.   While performing the duties of this job, the employee is regularly exposed to secondhand tobacco smoke. The employee is occasionally exposed to fumes or airborne particles and risk of electrical shock. The employee is occasionally exposed to moving mechanical parts; high, precarious places and outside weather conditions. The noise level in the work environment is usually loud.
Cache Creek Casino Resort Brooks, CA, USA Full time
May 20, 2019
$13.09 hourly
Summary To provide an excellent greeting and departure for restaurant guests.  Exemplify excellent guest service and communication skills.   Essential Duties and Responsibilities include the following. Other duties may be assigned.   Thoroughly communicate promotions, food and beverage menu, and general restaurant/casino information to guests with confidence.   Ensure guest recognition by remembering names, faces, and information that makes each guest feel unique.   Properly address all guest complaints by communicating with the MOD.   Maintain eye contact and stay alert.   Assist with food service and carry a 27” oval tray in a traditional restaurant style containing hot and cold food items.     Obtain TIPS certificate and Guest Service Training within 90 days of employment.    May assist service staff with bussing tables.   Perform tasks including seating guests, side work, and duties assigned by management.    Perform steps of service and maintain restaurant service standards.   Practice Safety and Sanitation techniques.   Provide excellent service to the guests and basic knowledge about the casino resort.    Follow RICH and Food & Beverage standards.   Supervisory Responsibilities This job has no supervisory responsibilities.   Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed below are representative of the knowledge, skill, and/or ability required.   Experience and/or Education Up to one year related experience or training. Basic menu, wine, and spirit knowledge required   Age Requirements Must be at least 21 years of age.   Language Skills Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one situations to guests and employees of the organization.   Mathematical Skills Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.  Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.   Reasoning Ability Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.  Ability to deal with problems involving several concrete variables in standardized situations.   Certificates, Licenses, Registrations Cache Creek Casino Resort Tribal Gaming License.   Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodations.   While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and talk or hear. The employee is frequently required to taste or smell. The employee is occasionally required to stoop, kneel, crouch, or crawl. The employee must regularly lift and /or move up to 25 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.   Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job with or without reasonable accommodations.   While performing the duties of this job, the employee is frequently exposed to secondhand tobacco smoke. The employee is occasionally exposed to high, precarious places; fumes or airborne particles and risk of electrical shock. The noise level in the work environment is usually loud.
Cache Creek Casino Resort Brooks, CA, USA Full time
May 20, 2019
$13.30 hourly
Summary Greet the guest, take orders and enter into POS system then process payment. Expedite the food serving process by running food orders that are submitted through the POS system.   Essential Duties and Responsibilities include the following. Other duties may be assigned.   Take guest order, collect payments and process through POS system   Deliver food orders to guests dining in a full service restaurant.    Present proper food items by seat position according to the ticket.   Carry a 27” oval tray in a traditional restaurant style containing hot and cold food items.    Successfully pass Micros 101 and obtain general knowledge and skills in operating POS system.   Read tickets, place proper food items on tray, and assure food is delivered timely hot and/or cold.   Bus, clean and re-set tables   Transport dishes to and from dish-room   Complete and reconcile all paperwork according to standard   Obtain TIPS certificate and Guest Service Training within 90 days of employment.    Perform proper table side wine service.   Capable of describing, opening, and presenting wine.    Expedite kitchen line in the absence of the Expo.    Perform tasks including bussing tables, side work, and duties assigned by management.    Perform steps of service and maintain restaurant service standards.   Practice Safety and Sanitation techniques.   Provide excellent service to the guests and basic knowledge about the casino resort.    Follow RICH and Food & Beverage standards.   Supervisory Responsibilities This job has no supervisory responsibilities.   Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed below are representative of the knowledge, skill, and/or ability required.   Experience and/or Education One year related experience or training in an F&B environment. Ability to thoroughly master menu, wine and spirit knowledge required.   Age Requirements Must be at least 21 years of age.   Language Skills Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one situations to guests and employees of the organization.   Mathematical Skills Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.  Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.   Reasoning Ability Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.  Ability to deal with problems involving a few concrete variables in standardized situations.   Certificates, Licenses, Registrations Cache Creek Casino Resort Tribal Gaming License.   Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodations.   While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to taste or smell. The employee is occasionally required to stoop, kneel, crouch, or crawl. The employee must regularly lift and /or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision and ability to adjust focus.   Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job with or without reasonable accommodations.   While performing the duties of this job, the employee is frequently exposed to secondhand tobacco smoke. The employee is occasionally exposed to moving mechanical parts; high, precarious places; fumes or airborne particles and risk of electrical shock. The noise level in the work environment is usually loud.
Cache Creek Casino Resort Brooks, CA, USA Full time
May 20, 2019
$20.00 hourly
Summary                                                      Provides administrative support for management in a well-organized and confidential manner. Deals with a diverse group of important external callers and visitors, as well as internal contacts at all levels of the organization. Independent judgment is required to plan, prioritize and organize a diversified workload. This position requires superior attention to detail, great organizational skills, and the ability to meet tight deadlines while managing multiple critical requests. A high level of integrity and discretion in handling confidential information, and professionalism in dealing with senior professionals inside and outside the company is important.   Essential Duties and Responsibilities include the following. Other duties may be assigned.   Performs administrative and clerical duties such as scheduling appointments, providing information to callers, taking dictation, composing and typing correspondence, and filing.   Performs duties such as coordination of meetings and conferences, ordering supplies and working on special projects.   Takes messages or fields/answers all routine and non-routine questions, or directs the person/matter to the appropriate sources.   Schedules, coordinates and organizes activities such as meetings, travel, conferences and departmental events.   Maintains office supplies by checking stock to determine inventory levels, anticipate requirements, place and expedite orders, and verify receipt of ordered items.   Prioritize competing demands and demonstrate the highest level of customer services.   Must be able to multi-task and work on a tight deadline.   Supervisory Responsibilities                                                This job has no supervisory responsibilities.   Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed below are representative of the knowledge, skill, and/or ability required.   Experience and/or Education       Two years related experience and/or training; or equivalent combination of education and experience. Must have strong knowledge of MS Word and basic knowledge of Excel. Must have strong phone and interpersonal skills.                                                             Age Requirement Must be at least 21 years of age.   Language Skills                   Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.                                 Mathematical Skills Ability to calculate figures and amounts such as discounts, interest, commissions, percentages, and area.                                           Reasoning Ability Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.                                              Certificates, Licenses, Registrations Cache Creek Casino Resort Tribal Gaming License.   Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodations.   While performing the duties of this job, the employee is frequently required to sit, talk or hear, and use hands to handle or feel. The employee is occasionally required to walk and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and distance vision.   Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job with or without reasonable accommodations.   The noise level in the work environment is usually moderate.  
Cache Creek Casino Resort Brooks, CA, USA Full time
May 20, 2019
$13.50 hourly
SUMMARY Distributes moneys to gaming guests via check cashing, conversion of coins, tokens and gaming chips into currency. Protects company assets while dealing with the public in an efficient and courteous manner.   ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.   Safeguard company assets and adheres to all Cage policies and procedures.   Maintains and is held accountable for all funds entrusted to him/her on an assigned shift.   Provides prompt, friendly and courteous service to all guests in a confidential manner.   Creates teamwork by helping co-workers with essential functions.   Balances all money transactions and paperwork.   Meets all attendance guidelines of the job and adheres to regulatory, departmental and company policies.   Acts as a role model; presenting oneself as a credit to Cache Creek Casino and encouraging others to do the same.   SUPERVISORY RESPONSIBILITIES This job has no supervisory responsibilities.   QUALIFICATIONS  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed below are representative of the knowledge, skill, and/or ability required.    EDUCATION and/or EXPERIENCE High school diploma or general education degree (GED); prior experience in handling large sums of money is preferred. A proven proficiency with computers and ten (10) key adding machines with some knowledge of computer keyboard are preferred. Must be able to enter data, read and interpret output from computer. Must have excellent guest and human relations skills. Must be able to work any day of the week and any shift. Must be able to get along with co-workers and work as a team. Must be willing to learn all phases of cage activity. Must present a well-groomed appearance.   Age Requirements Must be at least 21 years of age.   LANGUAGE SKILLS Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents.  Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.  Ability to write speeches and articles for publication that conform to prescribed style and format.  Ability to effectively present information to top management, public groups, and/or boards of directors.   MATHEMATICAL SKILLS Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's.  Ability to perform these operations using units of American money and weight measurement, volume, and distance.   REASONING ABILITY Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.   CERTIFICATES, LICENSES, REGISTRATIONS  Cache Creek Casino Resort Tribal Gaming License.   PHYSICAL DEMANDS  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodations.   While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl; and talk or hear.  The employee is occasionally required to sit.  The employee must regularly lift and/or move up to 25 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.   WORK ENVIRONMENT  The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job with or without reasonable accommodations.   While performing the duties of this job, the employee is regularly exposed to moving mechanical parts.  The employee is frequently exposed to second hand tobacco smoke, fumes or airborne particles.  The noise level in the work environment is usually moderate.
Cache Creek Casino Resort Brooks, CA, USA Full time
May 16, 2019
$13.43 hourly
SUMMARY Service employee's needs for uniforms, accessories and provide storage for employee's personal belongings. Issue new uniforms and garment bags for employees. Distribute paychecks to employees. Process laundry services on all types of uniforms, linens and items designated to be processed in the laundry.   ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.   Issue employee uniforms and garment bags.   Provides employees with uniform exchanges.   Issues garment bags to employees in need of one.   Stocks incoming and outgoing inventory.   Maintain uniform records.   Process uniform needs for new hires, transfers and terminations.   Pass garment bags back and forth to employees on break, coming to or leaving work.   Counts, organizes and maintains uniform inventory.   Provides basic alterations, mending, and repairs on issued uniforms.   Maintains various personnel related forms for use by employees.   Receives uniforms from terminated employees.   Issues raincoats in and out to Security and Custodial personnel.   Receives, sends out and issues dry cleaning for all supervisory and management staff.   SUPERVISORY RESPONSIBILITIES This position has no supervisory responsibilities.   QUALIFICATIONS  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed below are representative of the knowledge, skill, and/or ability required.   EDUCATION and/or EXPERIENCE High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. Experience in working with computer, telephone, calculator and sewing machine.   Age Requirements Must be at least 18 years of age.   LANGUAGE SKILLS Ability to read and comprehend simple instructions, short correspondence, and memos.  Ability to write simple correspondence.  Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.   MATHEMATICAL SKILLS Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.  Knowledge of numerical sequences and file using text or numerical sequences.   REASONING ABILITY Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.  Ability to deal with problems involving few concrete variables in standardized situations.   CERTIFICATES, LICENSES, REGISTRATIONS Cache Creek Casino Tribal Gaming License.   PHYSICAL DEMANDS  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodations.   While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl; and talk or hear.  The employee frequently is required to stand and climb or balance.  The employee is occasionally required to walk and sit.  The employee must occasionally lift and/or move up to 50 pounds.  Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Ability to distinguish letters, numbers, symbols and colors.   WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job with or without reasonable accommodations.   While performing the duties of this job, the employee is occasionally exposed to fumes or airborne particles.  The noise level in the work environment is usually moderate.
Cache Creek Casino Resort Brooks, CA, USA Full time
May 16, 2019
Summary                                           The Slot Operations Manager is responsible for the overall operational, administration and coordination of all activities within the Slot Operations division. The Slot Operations Manager is responsible for achieving superior results in the service operations of the Slot Department. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.   Essential Duties and Responsibilities include the following. Other duties may be assigned.        Manages and directs the daily operations of the Slot Department   Provides great guest service and displays the R.I.C.H. values of Cache Creek Casino Resort to all guests and employees.   Recommends strategies to the Vice President of Slots for business enhancements, promotions, special events and guest service improvement.   Responsible for the overall engagement of all team members by addressing and managing team member feedback, suggestions and complaints.   Ensures that scheduling is done in an effective and efficient manner, while maintaining labor costs, meeting staffing objectives and achieving guest satisfaction.   Responsible for department/company rewards and recognition program to maximize employee engagement.   Evaluates team members within department and delivers positive constructive feedback to employees in regards to performance.   Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates R.I.C.H.; leads by example.   Encourages and builds mutual trust, respect and cooperation among team members.   Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.   Assists the VP to manage the departmental budget.   Reviews all shift reports and forwards summaries to the V.P. of Slot Operations.   Works with Human Resources pertaining to employee relations and the Union.   Ensures compliance with company standards and gaming regulations.   Enforces department policies and procedures.   Maintains the department manual and training programs.   Attends all company required meetings.   Assists in facilitating departmental meetings.   Creates and maintain performance reports on all slot employees.   Evaluates and maintains schedules for all slot employees.        Supervisory Responsibilities                                                 Manage 30 subordinate supervisors who supervise a total of 200 employees in the Slot Department. Responsible for setting the overall direction, coordination, and evaluation of the department. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.   Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed below are representative of the knowledge, skill, and/or ability required.        Education and/or Experience                                                A minimum of five years Slot Operations experience; or the equivalent combination of experience and education. Must have three years management experience. Must be able to pass Title 31. Must be proficient in all Microsoft applications, including Outlook, Excel and Word.   Age Requirement Must be at least 21 years of age.   Language Skills                                             Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.        Mathematical Skills                                                   Ability to work with mathematical concepts such as probability and statistical inference. Ability to apply concepts such as fractions, percentages, ratios, and proportions to business reporting situations. Strong computer skills needed.   Reasoning Ability                                                      Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.   Certificates, Licenses, Registrations Cache Creek Casino Resort Tribal Gaming License.        Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodations.   While performing the duties of this job, the employee is regularly required to talk or hear. The employee must occasionally lift and/or move up to 25 pounds.   Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job with or without reasonable accommodations.   While performing the duties of this job, the employee is regularly exposed to secondhand tobacco smoke. The employee might occasionally be exposed to risk of electrical shock. The noise level in the work environment is usually moderate to loud when on the casino gaming floor.  
Cache Creek Casino Resort Brooks, CA, USA Full time
May 16, 2019
$14.66 hourly
Summary Welcome guests in a professional and friendly manner. Practice professional phone etiquette, coordinate appointments, determines guest’s needs and recommend the appropriate treatments.   Essential Duties and Responsibilities include the following. Other duties may be assigned.   Create and maintain a professional, friendly and elegant spa environment for all patrons.   Perform facility tours for guests and introduction on all services and amenities.   Ensure professional, courteous and knowledgeable customer service at all time.   Coordinate appointments for guests and must be able to recommend appropriate treatments.   Greet guests and perform check-in and check-out duties with efficient time and in a friendly manner.   Perform exceptional phone etiquette according to scripts and guidelines.   Must have a full knowledge of all retail products offered by The Spa at CCCR and up sell products.   Must have a full knowledge of all services provided by The Spa at CCCR and up sell services.   Conduct monthly inventory control tasks.   Maintain the cleanliness and neatness of The Spa at all time.   Complete all tasks for opening and closing shifts.   Attend all product knowledge and motivational training program, meeting and work related events.   Responsible for closing retail sales for providers.   Receive, count, and store shipments.   Perform other work related duties assigned by the management.   Must be able to work on weekends and holidays.   Must be able to work all shift hours.   Supervisory Responsibilities This job has no supervisory responsibilities.   Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed below are representative of the knowledge, skill, and/or ability required.   Experience and/or Education High school diploma or general education degree (GED); 1 year of administration/secretarial experience; or equivalent combination of education and experience.     Age Requirements Must be at least 18 years of age.   Language Skills Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.   Mathematical Skills Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.  Ability to apply concepts of basic algebra and geometry.   Reasoning Ability Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret a variety of instructions in written, oral, diagram, mathematical or schedule form.   Certificates, Licenses, Registrations Cache Creek Casino Resort Tribal Gaming License.   Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodations.   While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; talk or hear and taste or smell. The employee must occasionally lift and/or move up to 25 pounds.   Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job with or without reasonable accommodations.   While performing the duties of this job, the employee is regularly exposed to wet and/or humid conditions.  The noise level in the work environment is usually very quiet.
Cache Creek Casino Resort Brooks, CA, USA Full time
May 13, 2019
$13.64 hourly
SUMMARY Ensures all soiled dishes in the restaurants, EDR, Bingo, server areas and kitchen have been cleaned thoroughly. Cleans and maintain all kitchen machinery as well as the dishwashing area.   ESSENTIAL DUTIES AND RESPONSIBILITIES  include the following. Other duties may be assigned.   Cleans and sanitizes all kitchen equipment.   Ensures all trash cans in kitchen and restaurant areas are emptied as needed.   Disposes of cooking oil into the oil bin daily.   Sweeps and mops kitchen and dish room floors at the end of each shift.   Sweep and mop EDR as needed and in a timely manner.   Washes restaurant, Bingo Snack Bar, kitchen, EDR and dish room mats whenever required.   Wipes down all kitchen walls.   Cleans storage racks in walk-ins and dry storage racks.   Cleans ovens and warmers.   Cleans, sanitizes and maintains all stations.   Assists in maintaining cleanliness of kitchen vents and hoods and deep cleaning according to the daily/weekly cleaning schedule.   Helps cook and prepare food products when needed.   Always maintain a safe, sanitary and accident free working environment.   Other duties as assigned.   SUPERVISORY RESPONSIBILITIES This job has no supervisory responsibilities.   QUALIFICATIONS  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed below are representative of the knowledge, skill, and/or ability required.   EDUCATION and/or EXPERIENCE No prior experience or training.   Age Requirements Must be at least 18 years of age.   LANGUAGE SKILLS Ability to read a limited number of two- and three-syllable words and to recognize similarities and differences between words and between series of numbers.  Ability to print and speak simple sentences. Needs to be able to sign in and out on break list and chemical labels.   MATHEMATICAL SKILLS Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's.  Ability to perform these operations using units of American money and weight measurement, volume, and distance.   REASONING ABILITY Ability to apply common sense understanding to carry out instructions furnished in written and oral form..  Ability to deal with problems involving a few concrete variables in standardized situations.   CERTIFICATES, LICENSES, REGISTRATIONS Cache Creek Casino Tribal Gaming License.   PHYSICAL DEMANDS  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodations.   While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; taste or smell and talk or hear.  The employee is occasionally required to sit; climb, balance, stoop, kneel, crouch or crawl.  The employee must regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.   WORK ENVIRONMENT  The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job with or without reasonable accommodations.   While performing the duties of this job, the employee is frequently exposed to wet and/or humid conditions; moving mechanical parts; high, precarious places; fumes or airborne particles; extreme cold; extreme heat; and risk of electrical shock.  The noise level in the work environment is usually moderate.
Cache Creek Casino Resort Brooks, CA, USA Full time
May 13, 2019
$17.50 hourly
Summary The Accounting Specialist (Payroll) position is responsible for accurate processing and recording of company’s payroll and issuing pay and pay-related information to employees.   Essential Duties and Responsibilities include the following. Other duties may be assigned.   Compiles and sorts documents such as timekeeping information and payroll records.   Verifies and posts details of weekly timekeeping entries, payroll, and tax documents.   Audits for compliance of internal policies and procedures, and external agency requirements.   Complete all data necessary for reports/verifications requested by authorized agencies.   Process all tip compliance forms and PTO requests.   Provide managers, supervisors, and employees with additional payroll information as needed.   Ensure confidentiality of all payroll information.   Provides great guest service and displays the R.I.C.H. values of Cache Creek Casino Resort to all employees.   Supervisory Responsibilities This job has no supervisory responsibilities.   Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed below are representative of the knowledge, skill, and/or ability required.   Education and/or Experience Two years related payroll experience and/or training; Associates degree or high school diploma or equivalent combination of experience and education. Proficiency in using Microsoft Excel, Word and Outlook.               Age Requirements Must be at least 21 years of age.   Language Skills Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence.  Must read, write and speak the English language fluently.   Mathematical Skills Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.   Reasoning Ability Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.   Certificates, Licenses, Registrations Cache Creek Casino Resort Tribal Gaming License.   Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodations.   While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear. The employee is occasionally required to stand, walk, and reach with hands and arms.  The employee must regularly lift and/or move up to 25 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.   Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job with or without reasonable accommodations.   The noise level in the work environment is usually moderate.
Cache Creek Casino Resort Brooks, CA, USA Full time
May 10, 2019
Essential Duties and Responsibilities include the following. Other duties may be assigned.   Strategically set and regularly monitor achievement of goals and metrics for the host team within the property budget to include, but not limited to:             Outbound communication to VIP guests through email and telemarketing.             VIP player segment loyalty and incremental revenue growth.             Guest feedback and follow-up.             Participation and assistance for marketing events as required, including RSVP tracking.   Provide pro-forma and post-forma reporting for hosted events; work with Marketing team to analyze data and recommend necessary adjustments.   Effectively cooperate and coordinate activities (such as events, promotions and training for all Player Development team members) with other managers to insure a cohesive interdepartmental team relationship.   Routinely evaluate operating budget to actual expenses, guest service standards, player reinvestment and guest relations.   Routinely maintain guest contact and interaction; resolve issues when a host is unable to do so. Effectively handle complaints and discrepancies in an efficient and courteous manner.   Regularly review, analyze and assign high-worth players to hosts.   Establish consistent guidelines and reporting criteria for the authorization of complimentaries, bonus play, match play and ticket assets.   Consistently update and maintain host policy and procedure manuals.   Supervise and schedule casino hosts while ensuring that departmental policies and procedures are being adhered to and that effective appraisals of job functions are being completed.   Coach staff as needed; regular and consistent communication with all direct reports while setting an example of excellent guest service.   Supervisory Responsibilities Directly supervises VIP Services employees. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.   Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed below are representative of the knowledge, skill, and/or ability required.   Experience and/or Education Three to five years related experience in equivalent role. Must be proficient in Microsoft Office Suite. Must have experience with CRM and other relevant casino marketing systems   Mathematical Skills Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.   Language Skills Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to write speeches and articles for publication that conform to prescribed style and format. Ability to effectively present information to top management, public groups, and/or boards of directors.   Reasoning Ability Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret a variety of instructions in written, oral, diagram, mathematical or schedule form.   Certificates, Licenses, Registrations Cache Creek Casino Resort Tribal Gaming License.   Age Requirement Must be at least 21 years of age.   Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodations.   While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk and sit. The employee is occasionally required to use hands to finger, handle, or feel; reach with hands and arms; climb or balance and taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.   Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job with or without reasonable accommodations.   While performing the duties of this job, the employee is regularly exposed to fumes or airborne particles and secondhand tobacco smoke. The employee is occasionally exposed to outside weather conditions. The noise level in the work environment is usually moderate.
Cache Creek Casino Resort Brooks, CA, USA Full time
May 10, 2019
Summary     Responsible for making sushi and other offerings in compliance with recipes and standards at Chang Shou, while delivering an exceptional guest experience.                                            Essential Duties and Responsibilities include the following. Other duties may be assigned. Responsible for production, ordering and receiving, merchandising, controlling inventory sanitation, and safety within the department;   Daily preparation work in the department, filleting fish, and preparing sushi to fill sushi case and customer orders.   Assist with menu planning and development including creativity and experimentation with new trends and menu ideas and recipes for sushi.   Ensure compliance with heath department and weights and measures requirements; and in maintaining a high degree of cleanliness throughout preparation area.   Maintains kitchen, cooking areas, sushi counters, neta cases, kitchen equipment, knives and food storage areas clean, sanitary and organized.   Reports any kitchen/sushi equipment or maintenance issues to the manager on duty (MOD).   Presents a clean and neat appearance and uses a courteous manner with all guests.   Check the quantity and quality of received products.   Collaborate with other personnel to plan and develop recipes or menus, taking into account such factors as seasonal availability of ingredients or the likely number of customers.   Instruct cooks or other workers in the preparation, cooking, garnishing, or presentation of food.   Monitor sanitation practices to ensure that employees follow standards and regulations.   Order or requisition food or other supplies needed to ensure efficient operation.   Supervise or coordinate activities of cooks or workers engaged in food preparation.   Demonstrate new cooking techniques or equipment to staff. Estimate amounts and costs of required supplies, such as food and ingredients.      Follow R.I.C.H. standards.   Supervisory Responsibilities                                                Manages 3-5 subordinate supervisors who supervise a total of 3-5 employees in the Chang Shou. Is responsible for the overall direction, coordination, and evaluation of these units. Also directly supervises 3-5 non-supervisory employees. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.                                                 Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   Education and/or Experience                                             Minimum five years related experience and/or training; or equivalent combination of experience and education. Prior experience in making nigiri and maki, tempura, udon, and Ramen, and in cutting sashimi. Sushi chefs are required to have: knowledge of and ability to prepare stocks, soups, mother sauces, all varieties of meat including veal, pork, beef, lamb, poultry, game and seafood; complete understanding of kitchen operations; demonstrated organizational skills, budgeting experience, and full understanding of financials. Must have basic computer skills and knowledge of Microsoft Office applications including Excel and Word.   Language Skills Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.                                                       Mathematical Skills Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.                                                Reasoning Ability                                                     Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving a few concrete variables in standardized situations.                                     Certificates, Licenses, Registrations Cache Creek Casino Resort Tribal Gaming License.   Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   While performing the duties of this Job, the employee is regularly required to stand; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl; talk or hear and taste or smell. The employee is frequently required to walk. The employee is occasionally required to climb or balance. The employee must occasionally lift and/or move up to 50 pounds.     Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   While performing the duties of this Job, the employee is regularly exposed to fumes or airborne particles. The employee is occasionally exposed to moving mechanical parts; high, precarious places; outside weather conditions; risk of electrical shock and vibration. The noise level in the work environment is usually loud.
Cache Creek Casino Resort Brooks, CA, USA Full time
May 10, 2019
$13.00 hourly
SUMMARY Provides service to gaming machine guests, performs minor repairs to gaming machines, troubleshoots machines and documents malfunctions unable to repair at machine level. Responds to requests for information, changes large denomination currency into requested bills and coins. Initiates jackpot and fill documentation, acts as witness/verifier on jackpot and fill documents and electronic devices. Initiates restaurant service and assistance with gaming machine.   ESSENTIAL DUTIES AND RESPONSIBILITIES  include the following. Other duties may be assigned.   Troubleshoots and repairs minor problems at the machine. Documents those repairs unable to fix at machine level.   Circulates throughout assigned area, maintaining visibility for guests within that area.   Exchanges large denomination bills into requested denomination bills and coins.   Provides information to guests, such as how to play various gaming machines, and general information about the casino and games offered.   Initiates jackpot/fill documentation, either manual or automated and retrieves amount of cash or coin necessary to complete transaction.   Witness/verify both at the gaming machine and on manual documents, Jackpots and coin hopper fills.   Summons restaurant service as requested.   Assists in resolving guest opportunities.   Assists in maintaining cleanliness and safety within the gaming area.   Notifies management of potential problems within the gaming area.   SUPERVISORY RESPONSIBILITIES This job has no supervisory responsibilities.   QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed below are representative of the knowledge, skill, and/or ability required.   EDUCATION and/or EXPERIENCE High school diploma or general education degree (GED); and must have six months related slot experience  in a casino.   Age Requirements Must be at least 21 years of age.   LANGUAGE SKILLS Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one on one and small group situations to guests, clients, and other employees of the organization.   MATHEMATICAL SKILLS Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret linear and bar graphs.   REASONING ABILITY Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Ability to follow good electrical and mechanical troubleshooting practices when faced with simple to complex repairs.   CERTIFICATES, LICENSES, REGISTRATIONS Cache Creek Casino Resort Tribal Gaming License.   PHYSICAL DEMANDS  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodations.   While performing the duties of this job, the employee is regularly required to stand and talk or hear. The employee frequently is required to use hands to finger, handle, or feel and reach with hands and arms. The employee is required to continuously walk for up to 4 hours. The employee must regularly lift and/or move up to 50 pounds and frequently lift and/or move up to 30 pounds. Specific vision abilities required for this position include close vision, color vision, and ability to adjust focus.   WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job with or without reasonable accommodations.   While performing the duties of this job, the employee is frequently exposed to moving mechanical parts, fumes or airborne particles, and second hand tobacco smoke.  The noise level in the work environment is usually moderate.
Cache Creek Casino Resort Brooks, CA, USA Part time
May 10, 2019
$11.81 hourly
Summary This position requires an individual to be detail orientated, familiar with current sanitation procedures, excellent communication skills, anticipating guest’s needs and working closely with co-workers.   Essential Duties and Responsibilities include the following. Other duties may be assigned.   Have complete understanding of menu item.   Follow sequence of service standards.   Perform all side work duties as assigned.   Able to converse with guests and address needs as required.   Work with bartender on stocking and cleaning areas of bar as required.   Maintain and inventory equipment on monthly basis to insure adequate counts for service.   Supervisory Responsibilities This job has no supervisory responsibilities.   Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed below are representative of the knowledge, skill, and/or ability required.   Experience and/or Education Six months restaurant experience (bussing, serving, and/or bartending).   Age Requirements Must be at least 21 years of age.   Language Skills Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.   Mathematical Skills Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.  Ability to apply concepts of basic algebra and geometry.   Reasoning Ability Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.  Ability to deal with problems involving a few concrete variables in standardized situations.   Certificates, Licenses, Registrations Cache Creek Casino Resort Tribal Gaming License. Tips Alcohol Awareness.   Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodations.   While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; talk or hear and taste or smell. The employee is frequently required to reach with hands and arms. The employee is occasionally required to sit; climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move more than 100 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.   Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job with or without reasonable accommodations.   While performing the duties of this job, the employee is occasionally exposed to risk of electrical shock. The noise level in the work environment is usually quiet.
Cache Creek Casino Resort Brooks, CA, USA Full time
May 10, 2019
$12.24 hourly
Summary To provide an excellent in-room dining experience to our diverse guests. Exemplify excellent guest service and extensive food and beverage knowledge.   Essential Duties and Responsibilities include the following. Other duties may be assigned.   Promote Cache Creek Casino Resort in a positive manner.   Practice all sequence of service standard tasks as prescribed.   Answer all phones and take orders from guests.   Delivers orders to the room and set table for a favorable guest dining experience.   Opens and serves bottles of wine or champagne according to the specified standards.   Pick up the tables upon meal completion.   Communicate effectively with other departments as required.   Maintains professional demeanor in all guest interactions and provides prompt, friendly, courteous, and cheerful phone service to guests.   Maintains a complete knowledge of all menu items served in the rooms.   Recommends or suggests additional food items.   Must be organized, efficient, and be professional in all guest interactions.   Accurately records all guest transactions in POS system.   Track all orders as needed.   Set up and expedite room service and amenity orders, as well as orders for entertainers in Club 88 and other venues.   Completes and maintains all side work as assigned by management.   Maintains the utmost cleanliness of the work area, storage rooms, as well as, all china, glassware, silverware, serviceware, and table linens.   Assists with initial guest concerns and reports to management immediately.   Follows all uniform and appearance standards.   Is knowledgeable and informative of all casino events, promotions, special events, concerts, and production shows.   Knowledgeable and informative of all Cache Creek outlets, casino services, events, and promotions.   Attends training seminars and classes   All other duties assigned by management.   Supervisory Responsibilities This job has no supervisory responsibilities.   Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed below are representative of the knowledge, skill, and/or ability required.   Education and/or Experience Must have a minimum of six months related experience and/or training in a customer service position interfacing with guests over the phone or in person; one year certificate from college or technical school or equivalent combination of experience and education.   Age Requirement Must be at least 21 years of age.   Language Skills Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.   Mathematical Skills Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.   Reasoning Ability Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.   Certificates, Licenses, Registrations Cache Creek Casino Tribal Gaming License. TIPS Alcohol Awareness Program.   Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job with or without reasonable accommodations.   While performing the duties of this job, the employee is regularly required use hands to finger, handle, or feel; reach with hands and arms; talk or hear and taste or smell. The employee is occasionally required to stand; walk; climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and /or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.   Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job with or without reasonable accommodations.   While performing the duties of this job, the employee is occasionally exposed to wet and/or humid conditions; moving mechanical parts and second hand tobacco smoke. The noise level in the work environment is usually moderate.
Cache Creek Casino Resort Brooks, CA, USA Full time
May 10, 2019
$13.09 hourly
SUMMARY Complete customer service of greeting guests in a warm, courteous, friendly manner with a smile in a timely manner.   ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.   Greet and seat customers.   Ensure guest recognition by remembering names, faces, and information that makes each guest feel unique.   Receives cash from customers in payment for meals. Operates cash register.   Makes change and issues receipts or tickets to customer.   Reads and records totals shown on cash register tape and verifies against cash on hand.   Must relay all customer complaints no matter how small.   Serve ice water, bread, butter, if server is unavailable.   Maintain eye contact at all times.   SUPERVISORY RESPONSIBILITIES This job has no supervisory responsibilities.   QUALIFICATIONS  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed below are representative of the knowledge, skill, and/or ability required.   EDUCATION and/or EXPERIENCE High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.   Age Requirements Must be at least 21 years of age.   LANGUAGE SKILLS Ability to read and comprehend simple instructions, short correspondence, and memos.  Ability to write simple correspondence.  Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.   MATHEMATICAL SKILLS Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's.  Ability to perform these operations using units of American money and weight measurement, volume, and distance.   REASONING ABILITY Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.  Ability to deal with problems involving several concrete variables in standardized situations.   CERTIFICATES, LICENSES, REGISTRATIONS  Cache Creek Casino Tribal Gaming License.   PHYSICAL DEMANDS  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodations.   While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.  The employee frequently is required to walk.  The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell.  The employee must regularly lift and/or move up to 25 pounds and frequently lift and/or move up to 10 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.   WORK ENVIRONMENT  The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job with or without reasonable accommodations.   While performing the duties of this job, the employee is frequently exposed to second hand tobacco smoke.  The employee is occasionally exposed to wet and/or humid conditions.  The noise level in the work environment is usually moderate.
Cache Creek Casino Resort Brooks, CA, USA Full time
May 10, 2019
Summary The Promotion & Special Event Manager is responsible for creation, development, implementation, and execution of all promotions, special events, etc. for the property and outside exhibitions. The Promotion & Special Event Manager must maintain quality events in a fast paced, deadline driven environment while complying with all applicable TGA requirements.   Essential Duties and Responsibilities include the following. Other duties may be assigned.   Report directly to the VP of Marketing and maintain a strong collaborative relationship with peers on the Marketing Management team and Guest Experience team.   Build and maintain a rapport with multiple departments to ensure flawless preparation and execution of promotions & events.   Assist the VP of Marketing in the maintenance of the property calendar, ensuring all events and promotions are in support of the property’s continued revenue objectives while creating fun and exciting moments for Cache Creek guests.   Responsible for the ongoing monitoring and execution of promotions and events in compliance with the approved TGA submission. Responsible for providing guest feedback on the execution of promotions and events, including guest satisfaction.   Work within assigned budget and ensure a positive ROI pro-forma is complete by analytics before an activity is confirmed on the Marketing calendar.   Must be comfortable in large group settings and able to emcee promotions and events on stage/microphone.   Excellent interpersonal, guest service, communication, team building and problem solving skills are required.   Must maintain flexible availability; nights, weekends and holidays are required to perform this job successfully.   Supervisory Responsibilities Directly supervises the promotion/event coordinators. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.   Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed below are representative of the knowledge, skill, and/or ability required.   Experience and/or Education Three to five years related experience in marketing, special events, or related field. Bachelor's degree (B.A.); or equivalent combination of experience and education.   Mathematical Skills Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.   Language Skills Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals.  Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.   Reasoning Ability Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret a variety of instructions in written, oral, diagram, mathematical or schedule form.   Certificates, Licenses, Registrations Cache Creek Casino Resort Tribal Gaming License.   Age Requirement Must be at least 21 years of age.   Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodations.   While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk; climb or balance; stoop, kneel, crouch, or crawl and taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision and depth perception.   Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job with or without reasonable accommodations.   While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts; fumes or airborne particles and secondhand tobacco smoke. The noise level in the work environment is usually moderate.
Cache Creek Casino Resort Brooks, CA, USA Full time
May 10, 2019
$16.66 hourly
Summary Preparing all food items according to standardized recipes. Ensure lines are set and fully stocked with fresh ingredients prior to each shift. Prepare Sushi station prior to opening. Prepare and check daily specials. Assign cooks working station and break time. Check the stock and fill the requisition form. Complete daily side duties in a timely manner, and in quantities appropriate for business volume.                       Essential Duties and Responsibilities include the following. Other duties may be assigned.   Responsible for the preparation of all food items in the kitchen on their shift in addition to the following:   Prepares / directs the preparation of all food items in soup station, wok stations and prep station. Prepares requisition for ordering Putting away daily delivery (Weight up to 100 lbs) Wash and Clean Vegetables Marinade Chicken, Roast Duck, Chinese BBQ Pork, Soup Stock and Etc Chop, Grind, Slice, bone and Cut Meats Prepare Fish and Shellfish to specified recipes Mix and Blend Chinese Spices as needed Dessert Station Wok Station Sushi Station Grill Station Soup Station Roasting Station Deep Fryer Station Prepare all sauces required according to the recipe Be able to perform the 6 basic knife cuts:   Allumette:  A basic knife cut measuring ¼ inch × ¼ inch × 2½ inches.   Large Dice:  A basic knife cut measuring ¾ inch × ¾ inch × ¾ inch.   Medium Dice:  A basic knife cut measuring ½ inch × ½ inch × ½ inch.   Small Dice:  A basic knife cut measuring ¼ inch × ¼ inch × ¼ inch.   Batonnet:  A basic knife cut measuring ½ inch × ½ inch × 2½-3 inches.   Julienne:  A basic knife cut measuring 1/8 inch × 1/8 inch × 2½ inches. Be able to perform the knife skills task in the amount of time allotted:     Dice a 30 pound case of yellow onions in 25 minutes or less   Slice a 20 pound case of squash in 12 minutes or less Prepare the daily special item and adjust the daily special if needed. Prepare the High-End items and Chinese Authentic items. Has knowledge of Authentic Asian cooking and able to work all stations in the kitchen. Ensure orders are served in a timely manner to ensure customer satisfaction.   Review food items available, daily, to determine dishes to be prepared on shift. Assigns cook II, cook I and prep cook work stations and break times. Check the stock in all stations and fill the requisition form. Consult with the Chef on Duty for any items needed. Set up line including all food items, plates, bowls and all sauces and coordinate orders. Assist in the breaking down of leftovers as directed including labeling and storage. Cleans and maintains stations, refrigerators, and freezers and also cleans according to daily cleaning schedule.   Perform miscellaneous duties as required by chef and management. Adherence to sanitation codes.   Has extensive knowledge of specialty Asian Products QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.           EDUCATION OR EXPERIENCE Minimum 5 years line experience in a high volume Chinese Restaurant; or equivalent combination of experience, education and/or training.   AGE REQUIREMENTS Must be at least 18 years of age.   LANGUAGE SKILLS Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.  Ability to speak effectively before groups of customers or employees of the organization.   MATHEMATICAL SKILLS Ability to add, subtracts, multiply and divides in all units of measure, using whole numbers, common fractions, and decimals.   REASONING ABILITY Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.  Able to deal with problems involving several concrete variables in standardized situations.   CERTIFICATES, LICENSES, REGISTRATIONS Cache Creek Casino Resort Tribal Gaming License. ServSafe Certified or be able to pass the ServSafe Class within first 9 months of employment.   PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job the employee is frequently required to stand, use hands to handle, feel, or reach.  The employee is occasionally required to climb or balance, stoop, kneel, or crouch. The specific vision requirements for this job are close vision, distance vision, color vision & peripheral vision.   WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is exposed to fumes but rarely exposed to airborne particles, extreme cold, or extreme heat.  The noise level in the work environment is moderate.
Cache Creek Casino Resort Brooks, CA, USA Full time
May 10, 2019
$15.07 hourly
Summary Assists in a wide range of activities involved in general maintenance of the golf course.  The individual should know how to operate a variety of equipment that is used on a daily basis in a safe manner.  Some examples are: tractors, fairway and rough mowers, aerifiers, walk mowers, and spreaders for fertilizing fairways and roughs.                                                 Essential Duties and Responsibilities include the following. Other duties may be assigned.   Operate the following equipment: greens, tees, fairways, roughs, and any related mowers used in daily course operations.   Rakes sand traps with power rake, aerifies greens and tees.   Operates sod cutter, and may assist in the fertilization of greens, tees, fairways, roughs and related areas.   Maintains gasoline or diesel, oil and other equipment fluid levels daily.   Reports equipment problems and failures to mechanic immediately.   Installs detailed irrigation and drainage systems as directed, understanding the principles and procedures of installation.   Use and understand the operation of a transit, level or other device used to construct proper grades and/or layout.   Occasionally uses loaders to remove dirt, debris and other materials and refuse.   Returns equipment to designated location at the maintenance facility as directed by the mechanic or Assistant Superintendent properly cleaned and serviced.   Ensures proper safety for the greenskeepers and to the operation of all equipment.    Maintains flexibility to take on new and different tasks as directed by the Department Manager.   Assists with golf course setup.   Incorporates safe work practices in job performance.   Attends staff meetings.   Supervisory Responsibilities This job has no supervisory responsibilities.   Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed below are representative of the knowledge, skill, and/or ability required.   Experience and/or Education Three months year related experience or training.   Age Requirements Must be at least 18 years of age.   Language Skills Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one situations to guests and employees of the organization.   Mathematical Skills Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.  Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.   Reasoning Ability Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.  Ability to deal with problems involving a few concrete variables in standardized situations.   Certificates, Licenses, Registrations Cache Creek Casino Resort Tribal Gaming License. Valid State Driver's License   Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodations.   While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and talk or hear. The employee is occasionally required to taste or smell. The employee must regularly lift and /or move up to 50 pounds and occasionally lift and/or move more than 100 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.   Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job with or without reasonable accommodations.   While performing the duties of this job, the employee is regularly exposed to wet and/or humid conditions; moving mechanical parts; high, precarious places; outside weather conditions and vibration. The employee is frequently exposed to fumes or airborne particles.  The noise level in the work environment is usually loud.
Cache Creek Casino Resort Brooks, CA, USA Full time