Cache Creek Casino Resort

Do you want to work at the premier destination resort in Northern California? If so, Cache Creek Casino Resort is currently looking for motivated, enthusiastic and energetic people to work in an exciting and challenging atmosphere with room for growth, training, and education for all of our valued employees.

We have a diverse number of employment opportunities throughout the resort within the casino, food and beverage, hotel, golf course, spa and entertainment departments. In addition to a large variety of diverse positions, we offer:

 

  • Medical Insurance
  • Dental Insurance
  • Vision Care Insurance
  • Life Insurance
  • Gas Discounts
  • 401 (k) Savings Plan
  • Paid Time Off (PTO)
  • Tuition Reimbursement
  • On-Site Health Center offering free medical services
  • Wellness Program offering free health coaching and wellness classes
  • Short Term and Long Term Disability
  • Flexible Spending Accounts
  • Legal Plan
  • Accident Plan
  • Recognition Programs
  • Free meals in our Employee Dining Room
  • Weekly Paychecks
  • Direct Deposit
  • Employee Discounts
  • Employee Assistance Program (EAP)
  • Promotion Opportunities

 

Is the high cost of gas making it difficult to get to work? Cache Creek offers Yolo Bus pass discounts in addition to our gas discount. We also give even larger gas discounts through our Carpool Incentive Program. To view the public transportation schedule, surf to www.yolobus.com

Jan 18, 2019
Summary     Responsible for making sushi and other offerings in compliance with recipes and standards at Chang Shou, while delivering an exceptional guest experience.                                            Essential Duties and Responsibilities include the following. Other duties may be assigned. Responsible for production, ordering and receiving, merchandising, controlling inventory sanitation, and safety within the department;   Daily preparation work in the department, filleting fish, and preparing sushi to fill sushi case and customer orders.   Assist with menu planning and development including creativity and experimentation with new trends and menu ideas and recipes for sushi.   Ensure compliance with heath department and weights and measures requirements; and in maintaining a high degree of cleanliness throughout preparation area.   Maintains kitchen, cooking areas, sushi counters, neta cases, kitchen equipment, knives and food storage areas clean, sanitary and organized.   Reports any kitchen/sushi equipment or maintenance issues to the manager on duty (MOD).   Presents a clean and neat appearance and uses a courteous manner with all guests.   Check the quantity and quality of received products.   Collaborate with other personnel to plan and develop recipes or menus, taking into account such factors as seasonal availability of ingredients or the likely number of customers.   Instruct cooks or other workers in the preparation, cooking, garnishing, or presentation of food.   Monitor sanitation practices to ensure that employees follow standards and regulations.   Order or requisition food or other supplies needed to ensure efficient operation.   Supervise or coordinate activities of cooks or workers engaged in food preparation.   Demonstrate new cooking techniques or equipment to staff. Estimate amounts and costs of required supplies, such as food and ingredients.      Follow R.I.C.H. standards.   Supervisory Responsibilities                                                Manages 3-5 subordinate supervisors who supervise a total of 3-5 employees in the Chang Shou. Is responsible for the overall direction, coordination, and evaluation of these units. Also directly supervises 3-5 non-supervisory employees. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.                                                 Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   Education and/or Experience                                             Minimum five years related experience and/or training; or equivalent combination of experience and education. Prior experience in making nigiri and maki, tempura, udon, and Ramen, and in cutting sashimi. Sushi chefs are required to have: knowledge of and ability to prepare stocks, soups, mother sauces, all varieties of meat including veal, pork, beef, lamb, poultry, game and seafood; complete understanding of kitchen operations; demonstrated organizational skills, budgeting experience, and full understanding of financials. Must have basic computer skills and knowledge of Microsoft Office applications including Excel and Word.   Language Skills Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.                                                       Mathematical Skills Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.                                                Reasoning Ability                                                     Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving a few concrete variables in standardized situations.                                     Certificates, Licenses, Registrations Cache Creek Casino Resort Tribal Gaming License.   Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   While performing the duties of this Job, the employee is regularly required to stand; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl; talk or hear and taste or smell. The employee is frequently required to walk. The employee is occasionally required to climb or balance. The employee must occasionally lift and/or move up to 50 pounds.     Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   While performing the duties of this Job, the employee is regularly exposed to fumes or airborne particles. The employee is occasionally exposed to moving mechanical parts; high, precarious places; outside weather conditions; risk of electrical shock and vibration. The noise level in the work environment is usually loud.
Cache Creek Casino Resort Brooks, CA, USA Full time
Jan 18, 2019
Summary Manage by shift, the daily operations of Culinary in restaurant. To observe cooking Staff and assist when necessary to insure all food product is prepared according to standard. To work with front of the house management to insure smooth operations and high quality guest service.                                                Essential Duties and Responsibilities include the following. Other duties may be assigned.   Promote Cache Creek Casino Resort in a positive manner.   Manage by shift Culinary Staff in restaurant.   Coach and counsel staff as required.   Execute menu as prescribes by recipe standards.   Manage portion control and FIFO of all food product.   Requisition from I.P. system all food product to restaurant inventory and maintain clean storage areas.   Expedite line and observe plates leaving kitchen.   Assist in smooth operation of FOH by communicating all important culinary information regarding specials, 86'ed items, changes or substitutions.   Supervisory Responsibilities Directly supervises 12-15 employees in the Kitchen. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.   Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations.  The requirements listed below are representative of the knowledge, skill, and/or ability required.   Education and/or Experience High School diploma required. One to two years of Culinary school or ACF approved apprenticeship program. One to two years in a quality oriented restaurant or multi outlet as Lead Cook or Sous Chef. One year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience.   Age Requirement Must be at least 21 years of age.   Language Skills Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.  Ability to write routine reports and correspondence.  Ability to speak effectively before groups of customers or employees of organization.   Mathematical Skills Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.  Ability to apply concepts of basic algebra and geometry.   Reasoning Ability Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.  Ability to deal with problems involving several concrete variables in standardized situations.   Certificates, Licenses, Registrations Cache Creek Casino Tribal Gaming License. Sanitation Certificate   Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job with or without reasonable accommodations.   While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; talk or hear and taste or smell. The employee is occasionally required to sit; climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and /or move up to 25 pounds and occasionally lift and/or move up to 100 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.   Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job with or without reasonable accommodations.   While performing the duties of this job, the employee is occasionally exposed to wet and/or humid conditions; moving mechanical parts; toxic or caustic chemicals; extreme cold; extreme heat; risk of electrical shock and second hand tobacco smoke. The noise level in the work environment is usually loud.
Cache Creek Casino Resort Brooks, CA, USA Full time
Jan 18, 2019
  SUMMARY Responsible for implementing all tasks and assignments as directed by the Slot Tech Shift Manager and/or the Slot Director. Works in coordination with the Slot Shift Manager to insure maximum customer service at all times as well as reporting any unusual problems or situations to the Slot Tech Shift Manager and/or Slot Director.   ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Insures compliance of all policies and procedures implemented by the Slot Department and the Company. Provides evaluations/disciplinary actions to shift employees as needed. Maintains the highest professional standards at all times and by example insures all shift employees do the same.   SUPERVISORY RESPONSIBILITIES Directly supervises 5 to 8 employees.  Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.   QUALIFICATIONS  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed below are representative of the knowledge, skill, and/or ability required.   EDUCATION and/or EXPERIENCE Minimum of two years experience as a Slot Technician. Minimum of one year Supervisor experience.   AGE REQUIREMENTS  Must be at least 21 years of age.   LANGUAGE SKILLS Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.  Ability to write routine reports and correspondence.  Ability to speak effectively before groups of customers or employees of organization.   MATHEMATICAL SKILLS Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.  Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.   REASONING ABILITY Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.  Ability to deal with problems involving several concrete variables in standardized situations.   CERTIFICATES, LICENSES, REGISTRATIONS Cache Creek Casino Resort Tribal Gaming License.   PHYSICAL DEMANDS  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodations.   While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.  The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch, or crawl.  The employee must frequently lift and/or move more than 10 pounds and occasionally lift and/or move up to 100 pounds.  Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus.   WORK ENVIRONMENT  The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job with or without reasonable accommodations.   While performing the duties of this job, the employee is regularly exposed to moving mechanical parts, fumes or airborne particles, risk of electrical shock, and second hand tobacco smoke.  The employee is occasionally exposed to high, precarious places; toxic or caustic chemicals; and outside weather conditions.  The noise level in the work environment is usually loud.
Cache Creek Casino Resort Brooks, CA, USA Full time
Jan 18, 2019
$12.79 hourly
SUMMARY Provides service to gaming machine guests, performs minor repairs to gaming machines, troubleshoots machines and documents malfunctions unable to repair at machine level. Responds to requests for information, changes large denomination currency into requested bills and coins. Initiates jackpot and fill documentation, acts as witness/verifier on jackpot and fill documents and electronic devices. Initiates restaurant service and assistance with gaming machine.   ESSENTIAL DUTIES AND RESPONSIBILITIES  include the following. Other duties may be assigned.   Troubleshoots and repairs minor problems at the machine. Documents those repairs unable to fix at machine level.   Circulates throughout assigned area, maintaining visibility for guests within that area.   Exchanges large denomination bills into requested denomination bills and coins.   Provides information to guests, such as how to play various gaming machines, and general information about the casino and games offered.   Initiates jackpot/fill documentation, either manual or automated and retrieves amount of cash or coin necessary to complete transaction.   Witness/verify both at the gaming machine and on manual documents, Jackpots and coin hopper fills.   Summons restaurant service as requested.   Assists in resolving guest opportunities.   Assists in maintaining cleanliness and safety within the gaming area.   Notifies management of potential problems within the gaming area.   SUPERVISORY RESPONSIBILITIES This job has no supervisory responsibilities.   QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed below are representative of the knowledge, skill, and/or ability required.   EDUCATION and/or EXPERIENCE High school diploma or general education degree (GED); and must have six months related slot experience  in a casino.   Age Requirements Must be at least 21 years of age.   LANGUAGE SKILLS Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one on one and small group situations to guests, clients, and other employees of the organization.   MATHEMATICAL SKILLS Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret linear and bar graphs.   REASONING ABILITY Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Ability to follow good electrical and mechanical troubleshooting practices when faced with simple to complex repairs.   CERTIFICATES, LICENSES, REGISTRATIONS Cache Creek Casino Resort Tribal Gaming License.   PHYSICAL DEMANDS  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodations.   While performing the duties of this job, the employee is regularly required to stand and talk or hear. The employee frequently is required to use hands to finger, handle, or feel and reach with hands and arms. The employee is required to continuously walk for up to 4 hours. The employee must regularly lift and/or move up to 50 pounds and frequently lift and/or move up to 30 pounds. Specific vision abilities required for this position include close vision, color vision, and ability to adjust focus.   WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job with or without reasonable accommodations.   While performing the duties of this job, the employee is frequently exposed to moving mechanical parts, fumes or airborne particles, and second hand tobacco smoke.  The noise level in the work environment is usually moderate.
Cache Creek Casino Resort Brooks, CA, USA Full time
Jan 18, 2019
$16.25 hourly
SUMMARY Provides a safe environment for guests and employees by performing the following duties outlined below.   ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.   Attends security briefings and meetings.   Patrols the premises on foot and/or for extended periods in a vehicle and reports observations to the on-duty Security Supervisor.   Maintains current knowledge of all Security Department policies and procedures.   Observes the premises and reports observations to the on-duty Security Supervisor.   Informs the on-duty Security Supervisor of all incidents and/or conditions that are out of the ordinary.   Prepares written reports as directed by the on-duty Security Supervisor.   Performs currency transports in accordance with casino procedures.   Maintains a professional appearance.   Communicates with other security personnel via two-way radios, using establishes "10-codes".   Answers questions or inquiries from patrons.   Walks/runs short to moderate distances in foot pursuits, as well as climb stairs, fences, and ladders while jumping and dodging obstacles.   Lifts, carries, drags, and pulls, people and/or heavy objects.   Required to apply force with aggressive subjects for short and moderate durations with the use of restraining devices and using hands and feet for self-defense. Performs other duties as assigned by an immediate supervisor or manager.   SUPERVISORY RESPONSIBILITIES This job has no supervisory responsibilities.   QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed below are representative of the knowledge, skill, and/or ability required.   EDUCATION and/or EXPERIENCE High school diploma or general education degree (GED); and six months security or military experience/training and/or graduation from a police academy and/or one year customer service experience.   Age Requirements Must be at least 21 years of age.   LANGUAGE SKILLS Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.  Ability to write routine reports and correspondence.  Ability to speak effectively before groups of customers or employees of organization.   MATHEMATICAL SKILLS Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.  Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.   REASONING ABILITY Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.  Ability to deal with problems involving several concrete variables in standardized situations.   CERTIFICATES, LICENSES, REGISTRATIONS  Cache Creek Casino Tribal Gaming License. Valid California Drivers License   PHYSICAL DEMANDS  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodations.   While performing the duties of this job, the employee is regularly required to stand, walk, talk and hear. Patrol the premises on foot and/or for extended periods in a vehicle. Must be able to walk/run short to moderate distances in foot pursuits, as well as climb stairs, fences, and ladders while jumping and dodging obstacles. Must be able to lift, carry, drag, and pull, people and/or heavy objects. The employee is occasionally required to sit; use hands to finger, handle, or feel; and reach with hands and arms; Required to apply force with aggressive subjects for short and moderate durations with the use of restraining devices and using hands and feet for self-defense. The employee must regularly lift and/or move up to 50 pounds; occasionally required to lift weight in excess of 100 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.     Must pass and maintain physical requirements as specified by the Security Department; including, defensive tactics and arrest/control techniques.   WORK ENVIRONMENT  The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job with or without reasonable accommodations.   While performing the duties of this job, the employee is regularly exposed to fumes or airborne particles and second hand tobacco smoke.  The employee is frequently exposed to outside weather conditions.  The noise level in the work environment is usually moderate.
Cache Creek Casino Resort Brooks, CA, USA Full time
Jan 18, 2019
$12.02 hourly
Summary To provide an excellent in-room dining experience to our diverse guests. Exemplify excellent guest service and extensive food and beverage knowledge.   Essential Duties and Responsibilities include the following. Other duties may be assigned.   Promote Cache Creek Casino Resort in a positive manner.   Practice all sequence of service standard tasks as prescribed.   Answer all phones and take orders from guests.   Delivers orders to the room and set table for a favorable guest dining experience.   Opens and serves bottles of wine or champagne according to the specified standards.   Pick up the tables upon meal completion.   Communicate effectively with other departments as required.   Maintains professional demeanor in all guest interactions and provides prompt, friendly, courteous, and cheerful phone service to guests.   Maintains a complete knowledge of all menu items served in the rooms.   Recommends or suggests additional food items.   Must be organized, efficient, and be professional in all guest interactions.   Accurately records all guest transactions in POS system.   Track all orders as needed.   Set up and expedite room service and amenity orders, as well as orders for entertainers in Club 88 and other venues.   Completes and maintains all side work as assigned by management.   Maintains the utmost cleanliness of the work area, storage rooms, as well as, all china, glassware, silverware, serviceware, and table linens.   Assists with initial guest concerns and reports to management immediately.   Follows all uniform and appearance standards.   Is knowledgeable and informative of all casino events, promotions, special events, concerts, and production shows.   Knowledgeable and informative of all Cache Creek outlets, casino services, events, and promotions.   Attends training seminars and classes   All other duties assigned by management.   Supervisory Responsibilities This job has no supervisory responsibilities.   Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed below are representative of the knowledge, skill, and/or ability required.   Education and/or Experience Must have a minimum of six months related experience and/or training in a customer service position interfacing with guests over the phone or in person; one year certificate from college or technical school or equivalent combination of experience and education.   Age Requirement Must be at least 21 years of age.   Language Skills Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.   Mathematical Skills Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.   Reasoning Ability Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.   Certificates, Licenses, Registrations Cache Creek Casino Tribal Gaming License. TIPS Alcohol Awareness Program.   Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job with or without reasonable accommodations.   While performing the duties of this job, the employee is regularly required use hands to finger, handle, or feel; reach with hands and arms; talk or hear and taste or smell. The employee is occasionally required to stand; walk; climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and /or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.   Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job with or without reasonable accommodations.   While performing the duties of this job, the employee is occasionally exposed to wet and/or humid conditions; moving mechanical parts and second hand tobacco smoke. The noise level in the work environment is usually moderate.
Cache Creek Casino Resort Brooks, CA, USA Full time
Jan 18, 2019
SUMMARY Controls Poker table by performing the duties outlined below.   ESSENTIAL DUTIES AND RESPONSIBILITIES include the following Other duties may be assigned.   Shuffles and deals cards as required for the play of carious forms of Poker.   Applies knowledge of dealing procedures including house and collection rules so as to preserve the security and integrity of games.   Deals cards at an acceptable pace.   Notifies the supervisor of any open seats at the table.   Assists in the seating of players.   Assists in preparation of waiting lists for each game.   Controls the actions of players during games.   exchanges paper currency for gaming chips.   Pushes winning spots.   Notifies supervisor of any irregularities noticed.   Answers questions or inquiries from patrons.   Performs other duties as assigned by an immediate supervisor or manager.   SUPERVISORY RESPONSIBILITIES This job has no supervisory responsibilities.   QUALIFICATIONS  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed below are representative of the knowledge, skill, and/or ability required.   EDUCATION and/or EXPERIENCE Must have a minimum of one year experience dealing cards.   Age Requirements Must be at least 21 years of age.   LANGUAGE SKILLS Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.  Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.   MATHEMATICAL SKILLS Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's.  Ability to perform these operations using units of American money and weight measurement, volume, and distance.   REASONING ABILITY Ability to apply common sense understanding to carry out simple one- or two-step instructions. Ability to deal with standardized situations with only occasional or no variables.   CERTIFICATES, LICENSES, REGISTRATIONS  Cache Creek Casino Tribal Gaming License.   PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodations.   While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.  The employee must regularly lift and/or move up to 10 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.   WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job with or without reasonable accommodations.   While performing the duties of this job, the employee is regularly exposed to second hand tobacco smoke, fumes or airborne particles.  The noise level in the work environment is usually loud.
Cache Creek Casino Resort Brooks, CA, USA Full time
Jan 18, 2019
Summary Welcome and service guests in a professional and friendly manner. Perform nail care services including but not limited to manicure, pedicure and artificial nails.   Essential Duties and Responsibilities include the following. Other duties may be assigned.   Perform all nail services offered by The Spa.   Full knowledge of all nail care retail products offered at The Spa at CCCR.   Basic knowledge of nail diseases and ability to handle related questions.   Operate equipment and tools needed to perform technical work   Full knowledge of all services provided in The Spa and cross sell services.   Create and maintain a professional, friendly and elegant spa environment for all patrons.   Ensure professional, courteous and knowledgeable customer service at all time.   Maintain the cleanliness and neatness of The Spa at all time.   Clean and sanitize work station after each guest. Ensure the cleanliness of work station and equipment at all times.   Attend all product knowledge and motivational training program, meeting and work related events.   Perform other work related duties assigned by the management.   Must be able to work on weekends and holidays.   Must be able to work all shift hours.   SELLING, PROMOTIONS AND SALES GOAL Promote and cross sell non-nail care related spa treatment to guests.   Promote nail care retail product offered by The Spa at CCCR to all guests with explanations of features and benefits of the products.   Initiate and participate in self-promotional activities.   Supervisory Responsibilities This job has no supervisory responsibilities.   Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed below are representative of the knowledge, skill, and/or ability required.   Experience and/or Education Must have at least one year related experience or training and a valid cosmetology license issued by the State Board.   Age Requirements Must be at least 18 years of age.   Language Skills Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one situations to guests and employees of the organization.   Mathematical Skills Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.  Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.   Reasoning Ability Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.  Ability to deal with problems involving a few concrete variables in standardized situations.   Certificates, Licenses, Registrations Cache Creek Casino Resort Tribal Gaming License. Valid cosmetology license issued by the State Board   Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodations.   While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; talk or hear and taste or smell. The employee must occasionally lift and/or move up to 25 pounds.   Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job with or without reasonable accommodations.   While performing the duties of this job, the employee is frequently exposed to moving mechanical parts.  The noise level in the work environment is usually quiet.
Cache Creek Casino Resort Brooks, CA, USA Full time
Jan 18, 2019
$13.30 hourly
Summary Reporting to the Mini Mart Supervisor, the Mini Mart Attendant is responsible for providing fast, friendly and courteous guest service. The top priority of the Mini Mart Attendant is to be knowledgeable of all store merchandise, use suggestive selling techniques with customers, and to operate cash register and accurately balance cash drawer on a daily basis.   Essential Duties and Responsibilities include the following. Other duties may be assigned.   Knowledgeable of all store merchandise and communicate this knowledge in a friendly and helpful manner to customers.   Answer questions of location, use and price of merchandise.   Able to use suggestive selling techniques with customers.   Inspects merchandise prior to wrap/bagging to verify that merchandise is in satisfactory condition.   Able to operate cash register to total guest's purchases and accurately balance cash drawer on a daily basis   Assist in stocking store displays as needed. Obtains merchandise from stockroom as necessary.   Maintain cleanliness of store by re-shelving merchandise, dusting, vacuuming, etc.   Obtain merchandise from stockroom when merchandise not on floor or on display par.   Able to review price sheets for price change/adjustment.   Able to collect cash, check, charge for each transaction.   Balance cash drawer at the beginning and end of each shift.   Accurately note spoilage or damage of any/all items carried in stock.   Work with buyers for suggestions on re-orders of merchandise and customer requests.   Effectively resolve customer complaints to the benefit of the guest, department and resort.   Demonstrate a calm, organized approach in all situations.   Foster collaboration both with members of your work team and with colleagues.   Assist in periodic, special and/or perpetual inventory of store.   Participate in in-store training or product knowledge seminars.   Demonstrate a guest service attitude   Maintain a positive, friendly and caring attitude with guests, colleagues and resort personnel.   Maintain a professional appearance reflective of the hotel image and conduct behavior in a mature and professional manner.   Supervisory Responsibilities This job has no supervisory responsibilities.   Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations.  The requirements listed below are representative of the knowledge, skill, and/or ability required.   Education and/or Experience High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.   Age Requirements Must be at least 21 years of age.   Language Skills Ability to read and comprehend simple instructions, short correspondence, and memos.  Ability to write simple correspondence.  Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.   Mathematical Skills Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.  Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.   Reasoning Ability Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.  Ability to deal with problems involving a few concrete variables in standardized situations.   Certificates, Licenses, Registrations Cache Creek Casino Resort Tribal Gaming License.   Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodations.   While performing the duties of this job, the employee is regularly required to stand; walk and talk or hear. The employee is frequently required to use hands to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch, or crawl and taste or smell. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 100 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.   Work Environment The work environment characteristics described are representative of those an employee encounters while performing the essential functions of this job with or without reasonable accommodations.   While performing the duties of this job, the employee is occasionally exposed to fumes or airborne particles; outside weather conditions and Second hand tobacco smoke. The noise level in the work environment is usually moderate.   Other Skills and Abilities Highly motivated, energetic and quality oriented individual. Excellent communication and interpersonal skills. Required work schedule may include evenings, nights, weekends and holidays. Knowledge of Verifone Ruby Point-of-Sale and Amcom Back Office Systems a definite plus. Self motivated. May be required to assist other departments within the division. Assures safety and security policies and procedures are followed. Ability to remain calm and poised under pressure. Must be a team player but be able to work well independently. Must have flexible hours. Effective listener and communicator. Maintain a professional appearance reflective of the hotel image and conduct behavior in a mature and professional manner.
Cache Creek Casino Resort Brooks, CA, USA Full time
Jan 18, 2019
Summary Welcome and service guests in a professional and friendly manner. Perform massage and body treatment services offered by The Spa at CCCR.   Essential Duties and Responsibilities include the following. Other duties may be assigned.   Perform massage and body treatment services offered by The Spa at CCCR.   Full knowledge of all body care retail products offered at The Spa at CCCR.   Basic knowledge of human anatomy and have the ability to handle related questions.   Ability to perform the following massage techniques, but not limited to: Swedish, Deep Tissue, Prenatal, Reflexology, Hot Stone, and Chair Massage.   Full knowledge of all services provided in The Spa and cross sell services.   Create and maintain a professional, friendly and elegant spa environment for all patrons.   Ensure professional, courteous and knowledgeable customer service at all time.   Maintain the cleanliness and neatness of The Spa at all time.   Clean and sanitize work station after each guest. Ensure the cleanliness of work station and equipment at all times.   Attend all product knowledge and motivational training program, meeting and work related events.   Perform other work related duties assigned by the management.   Must be able to work on weekends and holidays.   Must be able to work all shift hours.   SELLING, PROMOTIONS AND SALES GOAL Promote and cross sell non-massage and body treatment related spa services to guests.   Promote body care retail product offered by The Spa at CCCR to all guests with explanations of features and benefits of the products.   Initiate and participate in self-promotional activities.   Supervisory Responsibilities This job has no supervisory responsibilities.   Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed below are representative of the knowledge, skill, and/or ability required.   Experience and/or Education Must have a minimum of 500 hours as a massage therapist and valid CMT (Certified Massage Therapist) certificate issued by an official and legal institution.   Age Requirements Must be at least 18 years of age.   Language Skills Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one situations to guests and employees of the organization.   Mathematical Skills Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.  Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.   Reasoning Ability Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.  Ability to deal with problems involving a few concrete variables in standardized situations.   Certificates, Licenses, Registrations Cache Creek Casino Resort Tribal Gaming License. Valid CMT (Certified Massage Therapist) certificate issued by an official and legal institution.   Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodations.   While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; talk or hear and taste or smell. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds.   Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job with or without reasonable accommodations.   While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts and secondhand tobacco smoke. The noise level in the work environment is usually quiet.
Cache Creek Casino Resort Brooks, CA, USA Full time
Jan 18, 2019
$16.10 hourly
Summary Preparing all food items according to standardized recipes. Ensure lines are set and fully stocked with fresh ingredients prior to each shift. Prepare Sushi station prior to opening. Prepare and check daily specials. Assign cooks working station and break time. Check the stock and fill the requisition form. Complete daily side duties in a timely manner, and in quantities appropriate for business volume.                       Essential Duties and Responsibilities include the following. Other duties may be assigned.   Responsible for the preparation of all food items in the kitchen on their shift in addition to the following:   Prepares / directs the preparation of all food items in soup station, wok stations and prep station. Prepares requisition for ordering Putting away daily delivery (Weight up to 100 lbs) Wash and Clean Vegetables Marinade Chicken, Roast Duck, Chinese BBQ Pork, Soup Stock and Etc Chop, Grind, Slice, bone and Cut Meats Prepare Fish and Shellfish to specified recipes Mix and Blend Chinese Spices as needed Dessert Station Wok Station Sushi Station Grill Station Soup Station Roasting Station Deep Fryer Station Prepare all sauces required according to the recipe Be able to perform the 6 basic knife cuts:   Allumette:  A basic knife cut measuring ¼ inch × ¼ inch × 2½ inches.   Large Dice:  A basic knife cut measuring ¾ inch × ¾ inch × ¾ inch.   Medium Dice:  A basic knife cut measuring ½ inch × ½ inch × ½ inch.   Small Dice:  A basic knife cut measuring ¼ inch × ¼ inch × ¼ inch.   Batonnet:  A basic knife cut measuring ½ inch × ½ inch × 2½-3 inches.   Julienne:  A basic knife cut measuring 1/8 inch × 1/8 inch × 2½ inches. Be able to perform the knife skills task in the amount of time allotted:     Dice a 30 pound case of yellow onions in 25 minutes or less   Slice a 20 pound case of squash in 12 minutes or less Prepare the daily special item and adjust the daily special if needed. Prepare the High-End items and Chinese Authentic items. Has knowledge of Authentic Asian cooking and able to work all stations in the kitchen. Ensure orders are served in a timely manner to ensure customer satisfaction.   Review food items available, daily, to determine dishes to be prepared on shift. Assigns cook II, cook I and prep cook work stations and break times. Check the stock in all stations and fill the requisition form. Consult with the Chef on Duty for any items needed. Set up line including all food items, plates, bowls and all sauces and coordinate orders. Assist in the breaking down of leftovers as directed including labeling and storage. Cleans and maintains stations, refrigerators, and freezers and also cleans according to daily cleaning schedule.   Perform miscellaneous duties as required by chef and management. Adherence to sanitation codes. Other duties may be assigned.  Has extensive knowledge of specialty Asian Products QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.           EDUCATION OR EXPERIENCE Minimum 5 years line experience in a high volume Chinese Restaurant; or equivalent combination of experience, education and/or training.   AGE REQUIREMENTS Must be at least 18 years of age.   LANGUAGE SKILLS Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.  Ability to speak effectively before groups of customers or employees of the organization.   MATHEMATICAL SKILLS Ability to add, subtracts, multiply and divides in all units of measure, using whole numbers, common fractions, and decimals.   REASONING ABILITY Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.  Able to deal with problems involving several concrete variables in standardized situations.   CERTIFICATES, LICENSES, REGISTRATIONS Cache Creek Casino Resort Tribal Gaming License. ServSafe Certified or be able to pass the ServSafe Class within first 9 months of employment.   PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job the employee is frequently required to stand, use hands to handle, feel, or reach.  The employee is occasionally required to climb or balance, stoop, kneel, or crouch. The specific vision requirements for this job are close vision, distance vision, color vision & peripheral vision.   WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is exposed to fumes but rarely exposed to airborne particles, extreme cold, or extreme heat.  The noise level in the work environment is moderate.
Cache Creek Casino Resort Brooks, CA, USA Full time
Jan 18, 2019
$12.79 hourly
Summary To provide superior customer service to gaming guests through the exchange of currency, tokens and TITO tickets; through the facilitation of jackpot payments and machine fills.                        Essential Duties and Responsibilities include the following. Other duties may be assigned.   Provide service to guests playing slot machines in the High Limit Area or other assigned areas within the slot department.   Create an enjoyable environment for casino customers, while ensuring integrity of casino operations and adherence to Internal Controls.   Responsible for all entrusted funds during an assigned shift.   Supply currency and tokens to slot department personnel.   Process jackpot payouts and verify CTR and W2G paperwork.   Complete all paperwork with accuracy and in a timely manner.   Facilitate the exchange of tokens and/or currency with the Cage Department.   Provide dispatch notices to slot personnel to service casino guests, resolve minor machine issues, complete machine fills for tokens and/or tickets, pay jackpots, make change and/or cash machine tickets.   Customer Service:  Greet guests at service windows and/or immediate area, offer ticket redemption, answer questions about machines and/or the casino; represent Cache Creek Casino Resort as a role model employee with a positive attitude and professional demeanor.   Customer Acknowledgement:  Make facial, contact, smile, and greet guests during all guest interactions; direct all guests to appropriate areas of the casino based on inquiries; answer questions accurately; access slot floor personnel, casino host or F&B server when appropriate.   Teamwork:  Effectively interact with coworkers, supervisors, casino hosts, slot technicians, EVS and F&B personnel to ensure service requests are met and the slot environment is well maintained.   Cleanliness:  Maintain general cleanliness of casino areas by removing trash from slot machine banks, chairs and coin trays; general cleaning of slot machines.   Protect Casino Integrity:  Maintain pouch and paperwork accuracy within department standards; ensure proper change/pouch impressments; alert supervisors about possible suspicious activity.   Ability to accurately type 30 WPM.   Capable of identifying situations that require supervisory personnel.   Supervisory Responsibilities This job has no supervisory responsibilities.   Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations.  The requirements listed below are representative of the knowledge, skill, and/or ability required.   Education and/or Experience Associate's degree (A. A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.   Age Requirements Must be at least 21 years of age.   Language Skills Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.  Ability to write routine reports and correspondence.  Ability to speak effectively before groups of customers or employees of organization.   Mathematical Skills Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.  Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.   Reasoning Ability Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.   Certificates, Licenses, Registrations Cache Creek Casino Resort Tribal Gaming License.   Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodations.   While performing the duties of this job, the employee is regularly required to stand; reach with hands and arms and talk or hear. The employee is occasionally required to walk and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision and color vision.   Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job with or without reasonable accommodations.   While performing the duties of this job, the employee is regularly exposed second hand tobacco smoke. The noise level in the work environment is usually moderate.
Cache Creek Casino Resort Brooks, CA, USA Full time
Jan 18, 2019
$13.98 hourly
Summary Reporting to the Environmental Services Supervisor, the Environmental Services Heavy Duty Cleaning Specialist is responsible for cleaning their assigned area.  Thorough cleaning of the facility includes sweeping, vacuuming, dusting, mopping floors, wiping walls, cleaning vents, removing fingerprints and smudges from mirrors and glass, shining surfaces, replenishing work and guest supplies, etc.  Heavy Duty Cleaning Specialists are also knowledgeable and skilled in the use of heavy duty cleaning equipment (floor scrubbers, buffers, extractors,  honing machines, etc.) used for proper maintenance of a variety of surfaces and work related environments.   Essential Duties and Responsibilities include the following. Other duties may be assigned.   Compliance with all department and property operating policies and procedures.   Maintains cleanliness of assigned areas.   Utilizes equipment such as pan and broom, vacuum, Unger kits, small scrubbers etc.   Utilizes heavy duty equipment such as large scrubbers, carpet extractors, etc.   Ensures all equipment is used and maintained in accordance with proper procedures.   Adheres to all safety guidelines including the use of protective equipment.   Uses chemicals in a proper, safe, and responsible manner.   Exhibits a cooperative demeanor when interaction with peers, supervisors and guests.   Performs duties in a timely and efficient manner.   Maintains proper pars and stock levels.   Communicates problems, challenges, or unusual matters of significance to supervisor.   Informs supervision of needed support, supplies, or repairs.   Supports and complies with courtesy and customer service guidelines, policies and procedures.   Ensures all storage areas and carts are clean and organized.   Communicates effectively with guests, team members and management.   Supervisory Responsibilities This job has no supervisory responsibilities.   Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed below are representative of the knowledge, skill, and/or ability required.   Experience and/or Education Up to one year related experience or training.   Age Requirements Must be at least 21 years of age.   Language Skills Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.   Mathematical Skills Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.  Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.   Reasoning Ability Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.  Ability to deal with problems involving a few concrete variables in standardized situations.   Certificates, Licenses, Registrations Cache Creek Casino Resort Tribal Gaming License.   Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodations.   While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl and talk or hear. The employee is frequently required to climb or balance. The employee is occasionally required to sit and taste or smell. The employee must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 100 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Position holder is expected to distinguish between clean and dirty surfaces.  Position holder is expected to, at times, carry equipment from place to place.  Position holder may be expected to carry work equipment thru-out the shift.  Position holder may be required to lift trash receptacles in order to properly clean and/or empty them.  Position holder may, at times, be required to drive company vehicles.  Position holder may, at times, be required to crawl under secured items.  Position holder will commonly use heavy duty power equipment such as power washers, honing machines, etc.   Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job with or without reasonable accommodations.   While performing the duties of this job, the employee is regularly exposed to fumes or airborne particles. The employee is frequently exposed to high, precarious places. The employee is occasionally exposed to wet and/or humid conditions; outside weather conditions and risk of electrical shock. The noise level in the work environment is usually moderate.   Additional Information Ability to remain calm and poised under pressure. Strong work ethic with a hands-on approach. Ensures safety and security policies and procedures are followed. Good time management, organizational and interpersonal skills.   Excellent attention to detail a must. Highly motivated, energetic and quality oriented. Works closely with other employees. May be required to assist other departments within the division. Maintain a professional appearance reflective of the hotel image and conduct behavior in a mature and professional manner.
Cache Creek Casino Resort Brooks, CA, USA Full time
Jan 18, 2019
$15.17 hourly
Summary Responsible for welcoming casino resort guests in a warm, professional and friendly manner. Handles the processing of hotel reservations,  assigns rooms according to player gaming value and guest requests, handles phone inquires, registers guests, handles room changes, reviews balances, collects payment, settles guest accounts, checks guests out, provide assistance and direction. Assists and supports department and division employees and management to deliver an exceptional overall guest experience.   Essential Duties and Responsibilities include the following. Other duties may be assigned.   Creates and ensures a fun-filled and exciting environment where the flawless delivery and execution of service excellence is paramount. Ensures all customer contact is courteous, informative and thorough. Delivers superior customer service to all guests both external and internal. Fosters teamwork and acts as a role model using a consistent, approachable demeanor and clearly articulates information. Remains exceptionally calm and focused under pressure, setting an example for the department. Responsible for welcoming casino resort guests in a warm and friendly manner. Learns the habits and preferences of repeat and VIP guests and uses knowledge to enhance guest experience beyond expectations. Responsible for the processing of hotel reservations, assigns rooms, registers guests, collects payment, files documents, reviews balances and settles guest accounts and checks guests out. Prepares packages, including ordering, banking, and reconciliation of coupons. Coordinates check-in and check-out times and luggage delivery and pick-up schedules. Ensures accommodations are cleaned by Housekeeping before keys are issued. Responsible for posting charges, settling folios resolving due- outs, and completing express check outs. Receives cash, checks, debit and credit cards in payment, obtaining proper approval and authorization. Maintains an operating bank, renders bills and issues change. Handles special requests and services for guests, arranges and follows up on reservations which include but are not limited to; transportation, shows, events, spa, golf tee times, restaurant reservations, flowers, and other arrangements for special occasions. Responsible for safe keeping and delivery of messages, mail and packages left for guests and departments. Completes the non-zero balance report. Receives incoming phone calls and all other inquires and resolves them to satisfaction. Maintains accuracy within accommodation availability. Helps streamline departmental operations by regularly providing feedback on policies and procedures, work processes and program effectiveness and value. Provides direction and support for front line Guest Registration, VIP Registration, Casino Marketing, Front Service and Housekeeping personnel. Administers superior customer service to all guests. Maintains knowledge of the property, community, “to & from” directions, and special events in order to accurately provide guests with needed information. Provides guests through and accurate property tours. Assists coworkers within the department and the division to enhance guest experience. Willingly makes self available to provide assistance and support to overall company operations in case of a critical situation or emergency. Helps to maintain and enhance a safe, comfortable and clean environment for our guests and employees. Able to work in a cigarette/cigar smoke filled environment. Maintains a positive, proactive and constructive approach in handling both personal and business issues. Presents the company to others in a positive way; projects respect, integrity, commitment, humility and encourages others to do the same. Keeps all guest and non published department information confidential. Empowered to ensure customer problems or complaints are resolved in a prompt, courteous and efficient manner. Demonstrates a positive demeanor to customers, both internal and external, at all times. Supports coworkers, supervisors and managers to achieve and maintain an efficient operation and fast delivery of exceptional service. Able to stand and perform job duties on feet for long periods of time. Must be willing and able to work a variety of day/night and weekend/holiday shifts. Must be able to work independently. This job entails physically demanding job tasks; including but not limited to lifting, carrying, loading, unloading, pulling and pushing heavy objects. Complete checklist of the physical and mental demands incumbent on this position, as well as the working conditions under which these duties are performed in available for candidates and employees. Those demands and conditions occurring on a consistent basis are deemed essential to the performance of this position’s essential duties.   Supervisory Responsibilities This job has no supervisory responsibilities.   Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations.  The requirements listed below are representative of the knowledge, skill, and/or ability required.   Education and/or Experience One year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience.   Age Requirements Must be at least 18 years of age.   Language Skills Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.  Ability to write routine reports and correspondence.  Ability to speak effectively before groups of customers or employees of organization.   Mathematical Skills Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.  Ability to apply concepts of basic algebra and geometry.   Reasoning Ability Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.  Ability to deal with problems involving several concrete variables in standardized situations.   Certificates, Licenses, Registrations Cache Creek Casino Tribal Gaming License   Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job with or without reasonable accommodations.   While performing the duties of this Job, the employee is regularly required to stand; use hands to finger, handle, or feel and reach with hands and arms. The employee is frequently required to walk and stoop, kneel, crouch, or crawl. The employee is occasionally required to climb or balance. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.   Reading of a computer screen, guest registration card and other documents.  Identify guest at a distance, establish eye contact and service.  Identify color codes on the computer screen and process accordingly.  Monitor and react to the activity in the front lobby.  Identify first in line guest to service in proper order. Switch focus from computer screen to document to guest and back.   Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job with or without reasonable accommodations.   While performing the duties of this Job, the employee is regularly exposed to second hand tobacco smoke. The employee is occasionally exposed to wet and/or humid conditions. The noise level in the work environment is usually moderate. Busy and populated front lobby, phone and office equipment.
Cache Creek Casino Resort Brooks, CA, USA Full time
Jan 18, 2019
$12.75 hourly
Summary Greet the guest, take orders and enter into POS system then process payment. Expedite the food serving process by running food orders that are submitted through the POS system.   Essential Duties and Responsibilities include the following. Other duties may be assigned.   Take guest order, collect payments and process through POS system   Deliver food orders to guests dining in a full service restaurant.    Present proper food items by seat position according to the ticket.   Carry a 27” oval tray in a traditional restaurant style containing hot and cold food items.    Successfully pass Micros 101 and obtain general knowledge and skills in operating POS system.   Read tickets, place proper food items on tray, and assure food is delivered timely hot and/or cold.   Bus, clean and re-set tables   Transport dishes to and from dish-room   Complete and reconcile all paperwork according to standard   Obtain TIPS certificate and Guest Service Training within 90 days of employment.    Perform proper table side wine service.   Capable of describing, opening, and presenting wine.    Expedite kitchen line in the absence of the Expo.    Perform tasks including bussing tables, side work, and duties assigned by management.    Perform steps of service and maintain restaurant service standards.   Practice Safety and Sanitation techniques.   Provide excellent service to the guests and basic knowledge about the casino resort.    Follow RICH and Food & Beverage standards.   Supervisory Responsibilities This job has no supervisory responsibilities.   Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed below are representative of the knowledge, skill, and/or ability required.   Experience and/or Education One year related experience or training in an F&B environment. Ability to thoroughly master menu, wine and spirit knowledge required.   Age Requirements Must be at least 21 years of age.   Language Skills Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one situations to guests and employees of the organization.   Mathematical Skills Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.  Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.   Reasoning Ability Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.  Ability to deal with problems involving a few concrete variables in standardized situations.   Certificates, Licenses, Registrations Cache Creek Casino Resort Tribal Gaming License.   Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodations.   While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to taste or smell. The employee is occasionally required to stoop, kneel, crouch, or crawl. The employee must regularly lift and /or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision and ability to adjust focus.   Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job with or without reasonable accommodations.   While performing the duties of this job, the employee is frequently exposed to secondhand tobacco smoke. The employee is occasionally exposed to moving mechanical parts; high, precarious places; fumes or airborne particles and risk of electrical shock. The noise level in the work environment is usually loud.
Cache Creek Casino Resort Brooks, CA, USA Full time
Jan 18, 2019
$10.20 hourly
Summary To provide an excellent dining experience to our diversified guests. Exemplify excellent guest service and extensive food and beverage knowledge.   Essential Duties and Responsibilities include the following. Other duties may be assigned.   Take food and beverage orders from guests.   Server must be able to describe Chef’s special, featured wines/spirits, promotions, and thoroughly answer menu questions with confidence.   Deliver food orders to guests dining in a full service restaurant.    Carry a 27” oval tray in a traditional restaurant style containing hot and cold food items.   Perform steps of service and maintain restaurant service standards.   Practice Safety and Sanitation techniques.   Obtain TIPS certificate and Guest Service Training within 90 days of employment.   Perform proper table side wine service. Capable of describing, opening, and presenting wine.   Perform tasks including bussing tables, seating guests, side work, and duties assigned by management.   Provide excellent service to the guests (i.e. following SOS, thorough menu knowledge, timely check back).   Communicate basic knowledge about the casino resort.   Follow RICH and Food & Beverage standards.   Navigate through POS system and perform transactions such as placing food and beverage orders, typing in modifiers, splitting checks, and providing accurate table numbers and guest count.   Perform self-banking duties such as tendering Offline Acres, Officer Comps, Business Comps, Food Vouchers, credit cards, cash, and other forms of payments. In addition, reconcile paperwork and perform proper drop with minimal variance.   Supervisory Responsibilities This job has no supervisory responsibilities.   Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed below are representative of the knowledge, skill, and/or ability required.   Experience and/or Education High school diploma or general education degree (GED); and three months related experience and/or training; or equivalent combination of experience and education.   Age Requirement Must be at least 21 years of age.   Language Skills Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one situations to guests and employees of the organization.   Mathematical Skills Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.  Ability to apply concepts of basic algebra and geometry.   Reasoning Ability Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.   Certificates, Licenses, Registrations Cache Creek Casino Resort Tribal Gaming License TIPS Alcohol Awareness Certificate within the 90-day introductory period   Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodations.   While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to taste or smell. The employee is occasionally required to sit; climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and /or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision and ability to adjust focus. Must be able to carry a 27” oval tray in a traditional restaurant style containing hot and cold food items.   Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job with or without reasonable accommodations.   While performing the duties of this Job, the employee is frequently exposed to secondhand tobacco smoke. The employee is occasionally exposed to moving mechanical parts; high, precarious places; fumes or airborne particles and risk of electrical shock. The noise level in the work environment is usually loud.
Cache Creek Casino Resort Brooks, CA, USA Full time
Jan 18, 2019
$10.20 hourly
Summary Provide consistent high quality food and beverage services to all guests dining in Cache Creek Casino Resort’s fine dining steak and seafood restaurant.   Essential Duties and Responsibilities include the following. Other duties may be assigned.   Promote Cache Creek Casino Resort in a courteous and professional manner.   Effectively practice C² Steak and Seafood House’s sequence of service standards and dining room procedures.   Communicate with front and back-of-house personnel to provide a dining experience that exceeds guest expectations.   Process guest orders to ensure that all items are prepared properly and on a timely basis.   Articulate specific menu items to guest on how items are prepared, describing ingredients and cooking methods.   Maintain Sterling Silver flatware.   Present tray and cart service.   Up sale wine lists and present decant wine.   Practice all Sanitation Standards and TIPS alcohol awareness policies and procedures.   Participate in all company approved training classes.   Practice safety and training at all times.   Other duties as assigned.   Supervisory Responsibilities This job has no supervisory responsibilities.   Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed below are representative of the knowledge, skill, and/or ability required.   Experience and/or Education Minimum of one or two years experience in a high volume, full service, ala carte dining restaurant featuring alcoholic beverages. Previous fine dining experience and wine knowledge is required.  Must be able to work under pressure and with a team, and have intermediate knowledge of sequence of service and dining room procedure, generally involving minimum of one year as a server.   Age Requirements Must be at least 21 years of age.   Language Skills Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.   Mathematical Skills Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.   Reasoning Ability Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.   Certificates, Licenses, Registrations Cache Creek Casino Resort Tribal Gaming License. "Tips" Alcohol Awareness Certificate.   Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodations.   While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; talk or hear and taste or smell. The employee is occasionally required to sit; climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and /or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.   Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job with or without reasonable accommodations.   While performing the duties of this job, the employee is occasionally exposed to wet and/or humid conditions; moving mechanical parts; high, precarious places; outside weather conditions; extreme cold; extreme heat; risk of electrical shock and vibration. The noise level in the work environment is usually loud.
Cache Creek Casino Resort Brooks, CA, USA Full time
Jan 18, 2019
$15.25 hourly
Summary Provide service to internal guests in the Employee Dining Room which is consistent with Cache Creek Casino Resort R.I.C.H. Core Values.   Essential Duties and Responsibilities include the following. Other duties may be assigned.   Promote Cache Creek Casino Resort in a positive manner.   Practice Serve Safe Sanitation Standards at all times while working in the Kitchen.   Work all stations in the Employee Dining Room Kitchen including but not limited to the griddles, fryers, woks, grill, steamer, stove and pantry and produce all menu items as required.   Cook food on the daily menu as specified by the Chef with consistency.   Perform all prep work for all stations.   Carry on all staff interactions and service to the guest(s) in the accepted language by which Cache Creek Casino Resort conducts business (English).   Practice “clean as you go” program to insure all areas are well maintained.   Practice the Cache Creek Casino Resort core values of Respect, Integrity, Commitment and Humility-R.I.C.H.   As required, be able to assist Main Kitchen Chef in any duties which fall into the Cook II category.   Maintain the Front of the House condiments station, coffee, soda and all other drink items to full service 100% of the time.   Inventory food product to be order by “Station” by the Chef.   Maintain Salad Bar with al menu selections.   Other duties as assigned.   Supervisory Responsibilities This job has no supervisory responsibilities.   Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed below are representative of the knowledge, skill, and/or ability required.   Experience and/or Education One year related experience in fast food or family style restaurant as a cook in a high volume setting and high school diploma or general education degree (GED).   Age Requirements Must be at least 18 years of age.   Language Skills Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.   Mathematical Skills Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.  Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.   Reasoning Ability Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.  Ability to deal with problems involving several concrete variables in standardized situations.   Certificates, Licenses, Registrations Cache Creek Casino Resort Tribal Gaming License. SERVSAFE Certification.   Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodations.   While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; talk or hear and taste or smell. The employee is occasionally required to sit; climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.   Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job with or without reasonable accommodations.   While performing the duties of this job, the employee is frequently exposed to wet and/or humid conditions and moving mechanical parts. The employee is occasionally exposed to fumes or airborne particles; outside weather conditions; risk of electrical shock and vibration. The noise level in the work environment is usually moderate.
Cache Creek Casino Resort Brooks, CA, USA Full time
Jan 18, 2019
$15.00 hourly
Summary Drop and replace Slot Machine BV cans from scheduled drop zones daily. Assist when needed in the Count Room.   Essential Duties and Responsibilities include the following. Other duties may be assigned.   Open machines and retrieve all currency (BVA) cans from slot machines and replace with empty cans that are scheduled for drops.   Perform a full drop on the first of every month.   Learn all aspects of Drop Team duties.   Assist in Count Room as needed.   Unload and empty BV slot cans and prep currency for processing.   Unload and empty Table Game boxes; prep currency and chips for processing.   Prep and fill cash cassettes for ATM and NRT machines for the next drop day.   Follow all regulatory and department policies outline in the SIC and department SOPs.   Supervisory Responsibilities This job has no supervisory responsibilities.   Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   Education and/or Experience Six months related experience and/or training.   Language Skills Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.   Mathematical Skills Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.   Reasoning Ability Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.   Certificates, Licenses, Registrations Cache Creek Casino Resort Tribal Gaming License   Age Requirements Must be at least 21 years of age.   Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and stoop, kneel, crouch, or crawl. The employee is frequently required to talk or hear. The employee is occasionally required to climb or balance. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, peripheral vision, depth perception and ability to adjust focus.   Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   While performing the duties of this job, the employee is regularly exposed to moving mechanical parts; second-hand smoke, fumes or airborne particles and vibration. The employee is frequently exposed to risk of electrical shock. The employee is occasionally exposed to wet and/or humid conditions. The noise level in the work environment is usually loud.    
Cache Creek Casino Resort Brooks, CA, USA Full time
Jan 18, 2019
$16.25 hourly
SUMMARY Receive and transmit radio calls to security personnel.  Monitoring all outside cameras, and receiving incoming security calls.   ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.   Dispatch security officers.   Multi-tasking.   Dispatch supervisors.   Monitor all outside cameras.   Surveillance on security related events.   Monitoring fire alarms.   Contact EMS and Sheriff's department.   SUPERVISORY RESPONSIBILITIES This position has no supervisory responsibilities.   QUALIFICATIONS  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed below are representative of the knowledge, skill, and/or ability required.   EXPERIENCE and/or EDUCATION One to three months related experience and/or training with CCCTV (closed circuit camera television monitoring); High school diploma or general education degree (GED); or equivalent combination of experience and education.   Age Requirements Must be at least 21 years of age.   LANGUAGE SKILLS Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.  Ability to write routine reports and correspondence.  Ability to speak effectively before groups of customers or employees of organization.   MATHEMATICAL SKILLS Ability to add, subtract, multiply, and divide in all units of measure using whole numbers, common fractions, and decimals.  Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.   REASONING ABILITY Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.  Ability to deal with problems involving several concrete variables in standardized situations.   CERTIFICATES, LICENSES, REGISTRATIONS Cache Creek Casino Tribal Gaming License.   PHYSICAL DEMANDS The physical demands describes here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodations.   While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.  The employee is occasionally required to stand; walk; climb or balance; and stoop, kneel, crouch, or crawl.  The employee must regularly lift and/or move up to 10 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.    WORK ENVIRONMENT  The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job with or without reasonable accommodations.   While performing the duties of this job, the employee is frequently exposed to moving mechanical parts.  The employee is occasionally exposed to risk of electrical shock.  The noise level in the work environment is usually moderate.
Cache Creek Casino Resort Brooks, CA, USA Full time