Nov 19, 2019
Overview: Responsible for providing Four Diamond / Luxury “ Guest Service to our Guests. The Food Court Attendant greets our Guests and assists them to ensure that they receive a “Four Diamond / Luxury” level experience during their visit to our Food Court. The Attendant works in a dual role as a cashier and as a preparer of the food items offered at the venue. Thunder Valley Casino Resort employs food court attendants at Fatburger, Peet's Coffee, Pizza Hut, and Subway. Responsibilities: Responsible for practicing, supporting, and promoting Thunder Valley Casino’s “Winning Attitude” Company-wide culture and demonstrating Thunder Valley Casino’s 4-Diamond Service Standards at all times. Welcome and connect with every guest to provide excellent Four Diamond Service Standards. Discover guests’ needs and appropriately suggest additional products with every guest to enhance service and meet sales goals. Respond to guests’ needs and say “thank you” to every guest. Maintain customer service area and equipment in a clean and appealing manner. Follow policies and procedures for operational flow at each station. Performs cleaning tasks in accordance with the Duty Rosters and cleaning standards and works as a team player. Present oneself professionally and demonstrate clear communication by using Four Diamond Service Standards with all guest and Team Member interactions. Follow standards for merchandising, stocking, rotating, and proper storing all products. Perform preventative maintenance in accordance with preventative maintenance checklist. Follow cash handling and register policies. Follow inventory stocking and recording guidelines. Other duties as assigned. Qualifications: Any combination of education, training, or experience that provides the required knowledge, skills and abilities. Must be at least 18 years of age. Possess or obtain a California Food Handler Card. If you feel that this position is a great match for your interests and skills, click to apply. Thank you again for considering joining the Thunder Valley Casino Resort team!
Thunder Valley Casino Resort Lincoln, CA, USA Part time