Harrah's Northern California

 

At Harrah's Northern California, you can do anything and be anything, from delighting guests on the casino floor, to providing excellent service at our food outlets, to helping keep the casino spotless.  We WOW our guests by creating unforgettable experiences and making every visit memorable. If you are looking to be part of our inspiring family of team members who deliver exceptional service every day, we are the home for you!

 

 

 

 

 

 

 

 

Harrah's Northern California 4640 Coal Mine Road, Ione, CA 95640, USA
Jan 06, 2020
Full time
Job Summary : Protects assets and maintains the integrity of the company using CCTV (Closed Circuit Television) and floor observations.  Provides a safe environment for our employees and guests.    Assists the Surveillance Shift Supervisor in their duties as assigned. Qualifications :  Previous supervisory experience preferred.  A minimum of two years casino surveillance or a combination of casino surveillance, Law Enforcement or Loss Prevention/Security is required.  A thorough working knowledge of all casino operations is required.  Must possess excellent customer service, communication, and organizational and writing skills.   Must have a working knowledge of compact and tribal gaming regulations.  Must be 21 years of age.  Must be able to work any day of the week and any shift.  Must have basic computer operational skills.  Must be able to get along with co-workers and work as a team.  Must present a well-groomed appearance. Must be able to formulate effective, understandable and well written reports. Note:  Interested applicants cannot have any relatives working in any cash-handling, casino, or guest-related position at Harrah’s Northern California.   Essential Job Functions: Assists the Surveillance Shift Supervisor in the supervision and direction of Surveillance Officers in performing their duties and procedures of the company.  Assist supervisor in preparation of schedules and daily paperwork.  Provide supervision and leadership in the supervisor’s absence.  Perform all duties of a Surveillance Officer when necessary.  Operates all surveillance equipment including, but not limited to, monitors, switchers, computers, controllers and cameras.  Provides CCTV and personal observations of all departments and applicable job functions to assure compliance with established laws, regulations, policies, procedures and internal controls.  Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies. Works a flexible schedule including weekends, evenings and holidays.  Works a reasonable amount of overtime when required. Physical, Mental & Environmental Demands:            Must be able to sit or stand for long hours observing numerable CCTV screens in a small room or area.  Must be able to work and maneuver in close quarters.  Must be able to respond calmly in crisis and stressful situations.  Must be able to see and also remember the specific details of incidents and persons.  Must be able to lift up to 50 pounds.  Must be able to operate the following equipment:  Monitors, switches, computers, controllers, and cameras.  Must be able to give court testimony when necessary and write detailed reports.  Must be able to change shifts on short notice.   Must be able to read, write, speak and understand English.   Must be able to tolerate areas containing second hand smoke, high noise levels, bright lights and dust.  Harrah’s reserves the right to make changes to this job description whenever necessary.  It is our  policy  to provide  equal employment opportunity  to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice. Preference is given to qualified Buena Vista Me-Wuk tribal members and members of other federally recognized tribes
Harrah's Northern California 4640 Coal Mine Road, Ione, CA 95640, USA
Jan 06, 2020
Full time
Job Summary : Manages and directs the Casino Hosts and Caesars Rewards/Bus team members.  Supports brand/property strategy executing flawless service to all guests. Casino Marketing: Develops, implements, manages and coordinates the development of mid and premium level players. Ensures the growth of gaming revenues through flawless execution of all the functions performed in the Casino Host Department.  Caesars Rewards/Bus Program: Responsible for all aspects of the player card, player tracking and the Bus Program.  Qualifications : Bachelor’s degree from a four-year college or university and four to six years of specialized experience in casino operations preferred. Marketing management or related experience required.  Working knowledge of Microsoft Word, Excel, PowerPoint and Outlook. Two years of experience in marketing, database utilization and tracking systems as well as experience managing multiple projects. Working knowledge of the system programs/technology related to Caesars Rewards, player tracking, CMS, WINet etc. is preferred. Proven supervisory skills, primarily in the management of a large staff, required.  Must be able to get along with co-workers and work as a team.  Must present a well-groomed appearance.  Essential Job Functions: Evaluates customer segmentation models for growth opportunities in trips, customer win, customer acquisition by segment or game preference. Handles special needs of premium players. Works with Database Marketing, Events & Promotions, Planning & Analysis and directs the Casino Hosts in managing, planning and scheduling of visits to the casino by individuals and groups of new or established mid to premium level gaming customers. Supports and supervises the acquisition and retention of mid and premium level players through the Casino Host Incentive Plan.  Plans and establishes quotas; manages hosts to meet goals/quotas. Analyze department expenses and customer development efforts to ensure maximum profitability. Hosts and entertains VIP players at special events and functions.  Arranges special services for qualifying customers, including air and ground transportation, hotel accommodations, tours, and green fees / tee times.  Supervises day to day operation of the Casino Host, and Caesars Rewards/Bus teams. Responsible for Caesars Rewards customer service scores, constantly raising the bar of service delivery.  Works closely with DM/Advertising/Promotions & Events Manager to coordinate logistical support. Analyzes P&L reports and recommend actions. Develops and maintains policies, procedures and standards for the Casino Marketing, and Caesars Rewards/Bus departments. Works a flexible schedule including weekends, evenings and holidays.  Works a reasonable amount of overtime when required.  Additional Job Duties: Coordinates marketing research and analysis projects with Marketing, including the compilation of customer and market data in the preparation of various financial and statistical reports. Develops short and long range marketing plans to increase Harrah’s share of the mid to premium level gaming markets. Contacts and entertains potential gaming customers, promoting and selling the attributes of the facility and area. Manages all off property VIP events and promotions. Supports cross property visitation and brand efforts with our VIP and AEP customers and assists in meeting property import/export goals.  Manages all cross property (import/export) groups. Responsible for the execution of all aspects of the Caesars Rewards Program, including coupon and property promotional redemptions.  Demonstrates superior customer service skills and reinforces our Customer Satisfaction Assurance objectives through training, coaching and guest interactions.  Promotes all marketing programs and ensures that staff produces results against goals and measurements with program initiatives, including events, new acquisitions, Caesars Rewards enhancements and promotions.  Evaluates competition and industry changes that may affect the market.  Adheres to all Caesars Rewards policies and procedures as outlined in various program related manuals. Responsible for training presentations on Caesars Rewards.   Attends Caesars Rewards corporate teleconferences/meetings. Oversees controls of Caesars Rewards inventory and equipment.  Promotes departmental efficiency and effectiveness by staffing Caesars Rewards area commensurate with customer volume. Issues customer comps and offers as necessary through CMS within authorized program guidelines. Fosters creations of customer development culture throughout the casino through strategic efforts and teamwork. Works with Casino Operations to ensure that our products are producing well and are competitive or premium to the market. Works with Casino Operations to determine optimum service experience systems are in place for VIPs. Maintains and submits required records and reports for Casino Marketing, Bus and Caesars Rewards. Manages vendor relationships within the regulatory environment. Manages and oversees bus line, charter and driver scheduling. Adheres to regulatory, departmental and company policies. Acts as role model and always presents self as a credit to Harrah’s; encourages others to do the same. Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies. Interviews and selects employees for the department. Manages long term finances, including budget preparation, capital expenditures and analysis of financial performance.  Maintains a highly professional work environment, yet fosters a positive and fun environment for employees to grow, ensuring fairness and consistency. Administers department policies and procedures.  Strives to improve and streamline departmental operations through the continuous assessment of policies and procedures, work process and program effectiveness/value.  Supervises employee training and development; identifies and counsels employees on career opportunities; reviews employee performance and administers discipline, taking appropriate action in accordance with established policies and procedures.  Prepares and coordinates the delivery of Performance Appraisals to assigned personnel.  Responsible for maintaining operations within approved budget. Other duties as assigned.  Physical, Mental & Environmental Demands: Must be able to work in a fast-paced environment involving constant public contact. Must be able to respond to speech, touch, visual, and aural cues.  Must be able to speak, read and write English. Must be able to maneuver to all assigned areas of the casino. Must be able to lift up to 10lbs. and carry objects weighing up to 10lbs. Must be able to work in areas containing secondary smoke, high noise levels, bright lights and dust. Must have the manual dexterity to operate a computer and other necessary office equipment. Must be able to respond calmly and handle multiple customer demands in a fast-paced environment.  Must be able to work long hours any day of the week and be able to stand for long periods of time.  Able to handle more than one function at a time by being well organized and by paying attention to details.   Harrah’s reserves the right to make changes to this job description whenever necessary.  It is our  policy  to provide  equal employment opportunity  to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice. 
Harrah's Northern California 4640 Coal Mine Road, Ione, CA 95640, USA
Jan 06, 2020
Full time
Job Summary : Responsible for supervising the day to day operations of Oliver’s Restaurant. Ensures department service goals are achieved. Embraces and maintains company service culture and core values. Ensures superior guest service, engaged team members as well as maximizing profitability for our company in a safe, secure, and clean environment. Exhibits leadership and vision to align, inspire, develop, and motivate team members.   Qualifications :  Minimum 4 years related experience and/or equivalent combination of education and experience with at least two years of supervisory experience required. Excellent interpersonal customer service, communication, team building and problem-solving skills are required. Ability to read and understand documents such as safety rules, operating and maintenance instructions and procedure manuals. Ability to speaking effectively before groups of customers or employees of organization. Skill in solving practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Skill in understanding a variety of instructions furnished in written, oral, diagram or schedule form. Essential Job Functions: Supervises the daily operation of Oliver’s effectively and efficiently. Responsible for successfully operating Oliver’s as measured through Guest and Teammate service scores. Ensures highest degree of customer satisfaction for Oliver’s. Analyzes and evaluates Oliver’s operations to best achieve cost effective running of the outlet. Must be able to able to work successfully with a variety of diverse team members throughout the property. Conducts pre-shift meetings, makes daily schedule adjustments and controls shift staffing levels to meet budgeted labor costs, supervises employees job performance (including coaching and feedback). Hires staff and ensures proper training, supervision, and development of subordinates. Monitors and controls physical and sanitary condition of assigned areas. Assists in the completion of corrective action under the guidance of the Manager of Food & Beverage to achieve revenues, operating expenses and GSRS rating. Insures proper usage and requisitioning of operating supplies within established guidelines. Maintains daily employee attendance and work records. Inspects food service facilities to ensure compliance with state and local health laws and internal regulations.   Ensures legal compliance with other federal, state, and gaming laws Inspects and tastes prepared foods to maintain quality standards and sanitation regulations. Works closely with employees and guests to correct concerns and issues regarding quality and services of food outlet. Performs other duties as assigned. Conducts Performance Reviews, including recommends wage increases and promotions Handles employees' complaints or grievances Works a flexible schedule including weekends, evenings and holidays. Works a reasonable amount of overtime when required.  Physical, Mental & Environmental Demands:           Must be physically mobile with reasonable accommodations. Must be able to sit, stand or walk for long periods of time. Must be able to respond calmly and make rational decisions when handling guest and/or employee conflicts. Must be able to maneuver throughout the outlet. Must be able to lift and carry up to 45 pounds.  Must be able to push, pull, bend, reach, stoop, kneel, twist and grip items when working in the outlet.  Must be able to respond to visual and aural cues. Must have manual dexterity and coordination to operate office equipment, including PC computers, fax machine and photocopier.  Must be able to tolerate areas containing dust, loud noises and bright lights. Must be able to read, write, speak, and understand English.  Harrah’s reserves the right to make changes to this job description whenever necessary.  It is our  policy  to provide  equal employment opportunity  to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice. Preference is given to qualified Buena Vista Me-Wuk tribal members and members of other federally recognized tribes
Harrah's Northern California 4640 Coal Mine Road, Ione, CA 95640, USA
Jan 06, 2020
Full time
Job Summary: Responsible for the Management of Food & Beverage operation and ensures the department’s goals are achieved and maintained. Qualifications:  College degree or equivalent experience is required. High - school diploma. Must have ten years in the field of food and beverage, including three years managerial experience in a multi-unit operation experience is required. Must have a professional appearance and be a team player.  Essential Job Functions: Assists in planning and developing menus and respective pricing structure. Institutes cost control procedures and standards of performance. Analyzes and evaluates food and beverage management, profit and loss statement information to determine alternate courses of action. Responsible for drafting timely capital requests Evaluates purchasing, market conditions, and availability of raw material to properly determine program and action required. Manage the Pool Operations department Ensures highest degree of customer satisfaction out of each food and beverage outlet. Adheres to regulatory, departmental, and company policies in an ethical manner. Outstanding example of and a credit to Harrah’s Entertainment, Inc. Responsible for interviewing, training, and selecting employees Spends a majority of time developing management team members Conducts timely Performance Reviews Makes or recommends wage increases Makes or recommends promotions Provides for safety and security Handles employees' complaints or grievances Recommends disciplinary action or disciplines employees Plans work Oversees to ensure operating areas are completing timely work such as employee reviews, Spotlights, variances, and other time sensitive work Supervises and monitors work Attends numerous management meetings while actively participating Monitors legal compliance with federal, state, and gaming laws Responsible for oversight and successfully operating Front of House Food and Beverage operations measured through Total Service and EOS / SFS scores Must be able to work any assigned shift or day Must be able to able to work successfully with a variety of diverse team members throughout the property Responsible for ensuring Marketing is actively supporting Food and Beverage operations through promotions, advertising, or other related means.  Physical, Mental & Environmental Demands:            Physically mobile with reasonable accommodations. Must be able to lift and carry upwards to 45 pounds. Must be able to bend, reach, kneel, twist and grip items while working at assigned desk area. Manual dexterity and coordination to operate office equipment, including 10 key adding machines, personal computers, fax machines, and photo- copiers. Read, write, speak, and understand English. Operate in mentally and physically stressful situations. Respond to visual and aural cues. Harrah’s reserves the right to make changes to this job description whenever necessary.  It is our  policy  to provide  equal employment opportunity  to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.  Preference is given to qualified Buena Vista Me-Wuk tribal members and members of other federally recognized tribes
Harrah's Northern California 4640 Coal Mine Road, Ione, CA 95640, USA
Jan 06, 2020
Full time
Job Summary : The Table Games Dual Rate Supervisor will serve as a supervisor and dealer, when needed. As a supervisor they will oversee the operations of selected table games in an assigned pit. In both roles they will ensure world-class hospitality, building loyalty, and creating legendary experiences for both guests and employees. Both roles are fast-paced and require operational savvy, unwavering enthusiasm and resilience, and a passion for excellence. Qualifications :  Must possess strong coaching and leadership skills. Demonstrated ability to communicate effectively, both verbal and written. Demonstrated ability to deal effectively with employees at all levels. Strong organizational and analytical skills. Computer literacy. Ability to handle complex and emotional issues. Act as a role model to other employees and always leads by example. Adhere to all regulatory, company and department policies and procedures. Must project professionalism and possess excellent verbal and written communication skills. Professional appearance. Team player. Essential Job Functions: Supervisor Duties Leads and supports table games dealers in order to create legendary customer service. Ensures table games dealers have the training, tools and mindset to enable them in their positions as service professionals. Ensures operational and game integrity. Tracks guest play and relays all pertinent information to immediate Supervisor Settles minor disputes in a professional and timely manner Handles guest concerns quickly and efficiently Executes changes in table games limits to meet the customer demand and needs of the business Informs Asst. Shift Manager and Surveillance team of unnatural or irregular play Maintains bank floats Reports significant cash and check transactions Verifies issuance of credit after all necessary signatures are confirmed Verbally informs Asst. Shift Manager of disputes on game Knows and abides by Ohio CCC regulations, internal controls and company policies and procedures Always presents oneself as a credit to Caesars Entertainment and encourages others to do the same Works a flexible schedule including weekends, evenings and holidays.  Works a reasonable amount of overtime when required. Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies Dealer Duties Delivers great customer service by dealing all games offered by Horseshoe Cincinnati in a friendly and helpful manner with an upbeat/positive attitude. Assists in training guests not familiar with various table games products. Promotes table and poker games and serves guests while standing on dead games. Demonstrates an effective working knowledge of dealing policies and gaming procedures Deals games in accordance with internal controls, state and federal gaming regulations and company policy. Able to maintain applicable departmental dealer efficiency metrics. Informs Supervisor and/or Manager of unnatural or irregular play and disputes on game Always presents oneself as a credit to the company and encourages others to do the same Safeguard casino assets. Responsible for the protection and control of the game. Conducts the games in accordance with Company policies and ensures compliance with company policies, procedures and gaming regulatory requirements, Verify and sign for Fills, Credits, Marker Issuance, and all documentation’s listed in Horseshoes Internal Controls. Handling guest transactions and notifying Floor Supervisor of any irregularities. Exchange currency for gaming chips and pay or collect bets according to house rules in an accurate manner. Advises Floor Supervisor of any disputes or arguments that may arise during the game. Support and maintain Horseshoe courtesy guidelines at all times. Promote outstanding guest relations. Perform other duties as assigned. Assists in training guests not familiar with various table games products. Demonstrates an effective working knowledge of dealing policies and gaming procedures. Able to maintain applicable departmental dealer efficiency metrics. Presents oneself in a polished, professional and service-minded way and encourages others to do the same Physical, Mental & Environmental Demands:           Must be able to work inside and continuously maneuver in and around assigned table in the Pit department during entire shift, with regular interval breaks.  Must be able to lift up to 40 pounds.  Must be able to bend, reach, kneel, twist and grip items.  Must be able to walk and be on feet for long periods of time.  Must be able to respond calmly and handle many customer demands in a fast pace environment.   Responds to visual and aural cues.  Must be able to memorize game rules and procedures.  Must be able to quickly and accurately perform mathematical computations when determining winners and losers and collecting and paying out bets.  Must possess good manual dexterity for quick and accurate handling of chips, cards and money.  Must have excellent vision (including peripheral) to protect the games.  Must be able to read, verify and sign appropriate documents relating to the game in a small area.  Must be able to tolerate areas containing second hand smoke, high noise levels, bright lights and dust.  Harrah’s reserves the right to make changes to this job description whenever necessary.  It is our  policy  to provide  equal employment opportunity  to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice. Preference is given to qualified Buena Vista Me-Wuk tribal members and members of other federally recognized tribes
Harrah's Northern California 4640 Coal Mine Road, Ione, CA 95640, USA
Jan 06, 2020
Full time
Job Summary : Assists in the supervision of warehouse activities. Qualifications :  Ability to read and write English. High school diploma or equivalent. Basic math skills. Ability to lift up to 100 pounds. Proven leadership abilities. Minimum 6 months warehouse experience.   Essential Job Functions: Responsible for overall safety, monthly inventories, unloading trucks, receiving goods, system receiving goods, recycling glass, cardboard and paper.  Fills requisitions in a timely and accurate manner.  Operates and maintains consistent mail delivery, organization and tidiness of warehouse.  Responsible for safety and cleanliness of all warehouse areas as per internal and Health Department standards. Acts as a role model to other employees and always presents oneself as a credit to Harrah’s and encourages others to do the same.  Adheres to regulatory, departmental and company procedures.  Performs all other related and compatible duties as assigned. Works a flexible schedule including weekends, evenings and holidays.  Works a reasonable amount of overtime when required. Physical, Mental & Environmental Demands:            Able to continually lift, carry, push, and pull heavy materials weighing up to 100 pounds.  Must be able to maneuver throughout the casino and hotel areas to deliver items.  Must be able to reach below and above shoulders while performing receiving duties.  Must be able to lift up to and carry up to 70 pounds.  Must possess the ability to operate a pallet jack, forklift, weigh scale and pull carts and dollies filled with items weighing up to 100 pounds.  Must be able to perform functions accurately in a noisy, busy environment.  Must be able to tolerate foul odors.  Must be able to work in extreme temperatures; below 10 degrees Fahrenheit in freezer to over 115 degrees Fahrenheit outdoors.  Must be able to give, as well as respond to visual and aural cues.  Must be able to operate computer as needed on dock.  Harrah’s reserves the right to make changes to this job description whenever necessary.  It is our  policy  to provide  equal employment opportunity  to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice. Preference is given to qualified Buena Vista Me-Wuk tribal members and members of other federally recognized tribes
Harrah's Northern California 4640 Coal Mine Road, Ione, CA 95640, USA
Jan 06, 2020
Full time
Job Summary : The Database Marketing Specialist is responsible for the creation of Direct Mail offers and the back-end analysis associated with those offers including standard corporate reporting and ad-hoc analysis.  Qualifications : Must possess excellent skills in project and people management, communication and writing Must have great attention to detail and motivation to drive projects to completion Must have working knowledge of Excel, Word, Access and query creation Must be able to read, write, speak and understand English Professional written and verbal presentation skills are necessary Must be able to learn new computer systems quickly Able to operate in a team environment and represent the company in a positive way Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business Essential Job Functions: Creates offers to improve customer profitability through increased visitation and incremental play. Runs Cognos and Showcase queries to understand the database of customers and to target specific customer segments. Utilizes Microsoft Excel and Access to develop complex offers including mystery and multi-choice offers based on advanced queries and randomization. Sets up test and control segments within offers to facilitate analysis of program success. Interfaces with the corporate direct mail, loyalty marketing and internet teams on offer setup, analysis and special projects. Proofs direct mail creative and variable offer information for clarity and accuracy. Sets up mass e-mails and pre-recorded voice messaging. Conducts analysis of tests and offer success as requested. Responds to customer questions regarding account information and offers via telephone and e-mail. Serves as the Super User on the Harrah's Brand Patron Database Systems. Adheres to regulatory, departmental and company policies. Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies. Acts as a role model to other employees and always presents oneself as a credit to Harrah’s and encourages others to do the same. Other duties as assigned.  Physical, Mental & Environmental Demands: Must be able to maneuver in and around various user departments.  Must have good hearing for answering and placing phone calls and using voice-activated beepers.  Good far and near vision (with correction), with good color and depth to determine and solve computer system and peripheral problems.  Must be able to stoop, bend, crouch, crawl, twist, balance and have the manual dexterity to operate computers.  Must have the manual dexterity and coordination to operate office equipment including an 10 key adding machine, computers, fax machine and copier. Must be able to carry up to 20 pounds.  Must be able to speak, read, write and understand English.  Harrah’s reserves the right to make changes to this job description whenever necessary.  It is our  policy  to provide  equal employment opportunity  to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.  Preference is given to qualified Buena Vista Me-Wuk tribal members and members of other federally recognized tribes
Harrah's Northern California 4640 Coal Mine Road, Ione, CA 95640, USA
Jan 06, 2020
Full time
Job Summary : The Audit Supervisor is responsible for supervising daily auditing processes and evaluating gaming operation procedures against internal control standards required by the National Indian Gaming Commission and Buena Vista Gaming Authority. Qualifications :  High school graduate or equivalent required. Degree in accounting or finance preferred. Supervisory experience. Experience in gaming and non-gaming audit functions. Knowledge of casino regulatory requirements. Familiarity of casino management systems. Proficiency with Microsoft Excel and Access software required. Ability to use technical and complex auditing software. Essential Job Functions: Validates existing departmental policy and procedures are in-line with existing internal controls. Ensures audit team produces accurate and timely audits that are required in the gaming and non-gaming areas. Works with department leaders to identify training opportunities to reduce the frequency or trend in audit exceptions. Assists with internal and external audits. Models a passion for the company’s Mission, Vision, and Values as well as inspires team members to do the same. Actively participates in interviewing, training, and the selecting of employees for the department. Consistently coaches and develops team members by utilizing the Get, Guide, and Root behaviors. Conducts performance reviews in accordance with departmental policies and procedures. Recommends wage increases and promotions. Effectively manages employee labor through efficient scheduling and staffing to business demand. Assists in annual departmental budget preparations. Assists in special projects as required. Adheres to regulatory, departmental, and company policies. Other duties as assigned. Physical, Mental & Environmental Demands:           Must be able to maneuver around various areas throughout the casino.  Must be able to operate a ten-key adding machine, a computer keyboard, and a small electronic device for storing meter readings.  Must be able to sit for long periods of time and view information displayed on a computer screen.  Must be able to bend, reach, kneel, twist and grip items while working at assigned desk area.  Must have the manual dexterity to operate office equipment. Must be able to read, write, speak and understand English. Harrah’s reserves the right to make changes to this job description whenever necessary.  It is our  policy  to provide  equal employment opportunity  to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice. Preference is given to qualified Buena Vista Me-Wuk tribal members and members of other federally recognized tribes 
Harrah's Northern California 4640 Coal Mine Road, Ione, CA 95640, USA
Jan 06, 2020
Full time
Job Summary : Assists the Facilities & EVS Manager with the overall day-to-day operations of a diverse work force in the Environmental Services Department.  Ensures cleanliness of casino areas through teamwork. Supervises the shift operations of EVS Heavy Duty Cleaners.  Inspects individual employee performance against company standards Enters work records appropriately and contributes to the appraisals and development plans of EVS teammates. Qualifications :  Minimum two years supervisor or lead experience in EVS/Housekeeping, or related field preferred.  Experience supervising large work teams a plus.  Must possess strong people skills and problem solving ability.  Knowledge in computer operation is essential.  Must have a strong understanding and working knowledge of cleaning chemicals, cleaning techniques, and cleaning equipment.  Knowledge of HAZZ, COMM and BBP is essential.   Must be able to converse, read, and write English.  Must have flexible schedule and be able to work any day/any hours.  Must be able to get along well with others and work as a team.  Must present a well-groomed appearance.  Essential Job Functions: Responsible for interviewing, training, and selecting employees for the department Supervises all cleaning operations and department personnel during assigned shifts.  Supervises the cleaning and follow up of facilities and equipment.  Contributes and assist in the evaluation of employee performance reviews.  Provides and administer all new hire training.  Responsible for scheduling, disciplinary actions, payroll and inventory and purchasing procedures.  Accountable for follow-through with department walk-thru, special cleaning projects and the maintaining of department cleanliness standards.   Respond to and handle employee complaints (grievances) in a timely and efficient manner. Responsible for planning, supervising and monitoring the work of the team members in assigned area(s). Maintains and controls department inventory, i.e.; paper goods, chemicals, equipment. Maintains daily shift log indicating, but not limited to, employee incidents, irregularities that may arise and information necessary to the successful conduct of subsequent shifts Works a flexible schedule including weekends, evenings and holidays.  Works a reasonable amount of overtime when required Physical, Mental & Environmental Demands:           Must be able to lift 50lbs. Must be able to maneuver in and around casino and public areas.  Must be able to perform the physical duties of line employees in emergencies.  Must be able to respond calmly and make rational decisions when handling guest and employee conflicts.  Must be able to speak distinctly and persuasively to others.  Must be able to respond to visual and aural cues.  Must be able to tolerate areas containing second hand smoke. Harrah’s reserves the right to make changes to this job description whenever necessary.  It is our  policy  to provide  equal employment opportunity  to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.  Preference is given to qualified Buena Vista Me-Wuk tribal members and members of other federally recognized tribes
Harrah's Northern California 4640 Coal Mine Road, Ione, CA 95640, USA
Jan 06, 2020
Full time
Job Summary: Assists Purchasing personnel as necessary in the performance of their daily buying duties and ensuring the work flow is maintained. Follows up on orders as necessary and assists Buyers in bid preparation and analysis. Complete special assignments as necessary and work with end users as directed.  Operate between Buyers and warehouse staff to manage vendor returns, open order tracking and shortages.  Resolves accounts payable issues with vendor and communicates such resolutions through variance module of Stratton Warren. Qualifications:   High school diploma or equivalent preferred.  Minimum of 1 year experience in purchasing field preferred. Must be able to converse, read, and write English.  Must be able to get along with co-workers and work as a team.  Must present a well-groomed appearance. Essential Job Functions:  Responds to and consistently meets the needs of internal clients.  Communicates in a friendly, respectful and understandable manner.  Politely gives consistent, timely and accurate information and finds answer when unsure.  Consistently demonstrates superior customer service skills and acts as a positive role model for all internal and external guests.  Work as a team player, cooperates with employees within the department as well as other departments.  Speaks positively about the company, co-workers and guests.  Identifies ways to increase efficiencies or improve product or service property wide and in own department. Identifies cost savings opportunities and works with appropriate departments to establish implementation plan.  Delivers assignments/projects on time and completes all aspects before delivering to internal clients.  Prepares and maintains routine documentation relating to purchasing.  Clearly communicate programs/services to necessary people, seeks their support and keeps them informed of changes that may impact the business.  Keep track of existing products/services and/or progress on new corporate initiatives.  Prepares project plans that aid in moving such initiatives forward.  Complies with and upholds company expectation including Code of Commitment, policies, procedures, industry regulations, department goals and business strategy.  Keeps purchasing records in order.  Responsible for computer data input and documentation in accordance with established department procedures.  Performs routine clerical and general office duties as assigned.  Works a flexible schedule including weekends, evenings and holidays.  Works a reasonable amount of overtime when required. Physical, Mental & Environmental Demands:           Must be able to speak in a pleasant, quiet, and understandable tone of voice.  Must be able to work independently.  Must be able to sit for periods of four or more hours at a time.  Must have the manual dexterity to fill out and process the required paperwork and operate the following office equipment: computer, printer, typewriter, photo copy and fax machine.  Must be able to lift up to 10 pounds and push and pull a cart up to 30 pounds.  Must be able to respond to visual and aural cues.  Must be able to read, write, speak and understand English.  Must be able to concentrate for long periods of time and able to calmly respond and handle internal customers’ concerns and needs.    Harrah’s reserves the right to make changes to this job description whenever necessary.  It is our policy to provide equal employment opportunity to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.    Preference is given to qualified Buena Vista Me-Wuk tribal members and members of other federally recognized tribes
Harrah's Northern California 4640 Coal Mine Road, Ione, CA 95640, USA
Jan 06, 2020
Full time
Job Summary : Responsible for all kitchen operations in Oliver’s.  Supervises Oliver’s cooks. Manages and over sees production in all kitchens. Maintains high quality of food preparations and production while managing all aspects of BOH Kitchen business. Embraces and maintains company service culture and core values. Exhibits leadership and vision to align, inspire, develop, and motivate team Qualifications :   Candidates must have at least five years overall experience in the food service industry. Must be a graduate of a 2-year culinary program with emphasis on food production management, with two years experience as a kitchen manager or supervisor in a casino or restaurant serving at least 5,000 covers per week.  Multiple outlet experience and fine dining experience is preferred.  Proven track record in quality, productivity, and presentation.  Ability to analyze financial information and arrive at the correct conclusions.  Excellent interpersonal, customer service, communication, team building, and problem solving skills are required. Essential Job Functions:  Leads the Oliver’s kitchen team. Works cooperatively with the FOH manager of Oliver’s to achieve excellent product for our guests.   Manages the production side of food service in Oliver’s. Creates new recipes and contributes to the menu format. Conducts non-standard product tests and selections. Coordinates with the Purchasing Manager the purchase of food and beverage products for use.  Ensures that standardized and national-contract products are used in the kitchen. Maintains current recipe files and enforces the consistent use of recipes by staff. Ensures that safe and appropriate procedures are used when receiving, storing, preparing, holding, cooking, and serving food.  Uses HACCP sanitation guidelines and procedures when doing the above. Inspects and tastes prepared foods to ensure excellent quality and presentation. Oversees the repair and cleanliness of all assigned back of house areas.  Oversees the appropriate operation and maintenance of kitchen equipment and other kitchen assets. Oversees the kitchen safety programs for Oliver’s. Participates in the budgeting and planning processes.   Maintains food, labor, and other expenses at budgeted levels, using established procedures. Ensures that appropriate staffing levels are maintained in the kitchen. Hires, trains, supervise and develops kitchen staff.  Develops and maintains a positive work environment. Reports any problems to the Executive Sous Chef. Acts as a role model to other employees and always presents self as a credit to Harrah’s and encourages others to do the same. Conducts Performance Reviews, makes or recommends wage increases, makes or recommends promotions. Handles employees' complaints or grievances Recommends disciplinary action or disciplines employees Monitors legal compliance with federal, state, and gaming laws. Works a flexible schedule including weekends, evenings and holidays. Works a reasonable amount of overtime when required. Physical, Mental & Environmental Demands:           Must be able to maneuver to all areas of the kitchen and food service areas.  Must be able to tolerate areas with high, humid temperatures in excess of 115 degrees.  Must be able to tolerate chemicals for cleaning and sanitizing kitchen areas.  Must be able to work and maneuver in a close or small kitchen / working environment during entire shift.  Must be able to lift, push & pull up to 75 pounds. Must be able to reach, bend, twist, stoop, and stack.  Must be able to work at a fast pace and in stressful situations.  Must be willing to work long hours and any shift. Harrah’s reserves the right to make changes to this job description whenever necessary.  It is our  policy  to provide  equal employment opportunity  to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice. Preference is given to qualified Buena Vista Me-Wuk tribal members and members of other federally recognized tribes 
Harrah's Northern California 4640 Coal Mine Road, Ione, CA 95640, USA
Jan 06, 2020
Full time
Job Summary: Ensures activities are being held to a high standard and on a strict deadline to realize the highest quality.  Provides analytical support to promotions/events team and assists with program development.  Performs research and analysis of the competitive environment.  Plans and executes assigned events, promotions and other projects as needed. Qualifications: College degree or credits desirable with Marketing, Communications or Business concentration or equivalent or comparable experience. Two years in organizing promotions/events within a casino environment.  Must have a strong understanding of Microsoft Office (Word, Excel, PowerPoint, Access and Outlook). Must have strong problem-solving abilities, combined with a capacity to work independently and make appropriate decisions without supervision. Must be able to handle multiple projects at one time and to react well under pressure.  Must be able to interact well with internal and external customers and work as a team member.  Must be able to work flexible hours.  Must present a well-groomed appearance. Essential Job Functions: 1. Supervises the Promotions Team. §  Ensures that events are produced on time, within budget and in-line with the strategic plan for the department and the property. §  Reviews and recommends disciplinary action on department variances for frontline marketing employees and internal temps. §  Provides corrective and positive feedback to Promotions Coordinators on job performance and job related behaviors. §  Works with the Events & Promotions Manager to ensure appropriate staffing for all events and promotions.  §  Conduct Performance Reviews and makes or recommends wage increases and promotions. 2. Oversees the planning of all special events and promotions assigned to ensure the highest quality experience for our guests, including but not limited to: Assigns events and promotions to the Coordinators and establishes due dates. Reviews the concept/theme for each promotion/event to ensure that it is in-line with the brand identity. Works with Planning & Analysis Manager to create the proforma for each promotion/event based on the original budget and its contributions to the Revenue Build Process. Reviews event checklists to ensure all tasks are being completed on time.   Develops the creative strategy and copy for each promotion/event and works with the Direct Mail and Advertising Team to develop event invitations and collateral in a timely manner. Coordinates with other departments, including but not limited to Total Rewards, Casino Marketing, Advertising, Direct Mail, Employee Relations, Slot Operations, Slot Performance, Table Games, Security, Facilities, etc. Develops and distributes internal communication regarding assigned promotions/events. Meets with Marketing Supervisor/Leads and employees to discuss upcoming events and review execution plans.  Works with the Events & Promotions team to ensure flawless event/promotion execution. On-call during promotional/special events to handle any guest, employee and program issues. Coordinates and manages staff/volunteers when required. Tracks all promotion/event expenses and ensures that they are submitted within a timely manner. Prepares and reviews all required paperwork to satisfy 1099 and tribal Gaming requirements.  Ensures effective utilization of process management skills and tools to assist with the development, pre and post analysis for promotions/events. Assists Special Events & Promotions Manager with the development of the promotional calendar and department budget. Sets and monitors timelines and due dates. Monitors the Direct Mail process to ensure the job is being processed as expected for the timely drop of promotion/event invites. Creates and adjusts department templates as needed. Performs planning and analysis, proformas, post-formas, service quality measurements, and assist in the execution of promotions and events as assigned in a Supervisory capacity.  Keeps abreast of competitive casino marketing events and promotions, especially in the Southern California markets.  Utilizes all computer systems in the Special Events/Promotions office to input and extract data for required information.  Computer systems include but are not limited to: CMS, EMS, LMS, EP, Greg Davis, CastNet and Microsoft Office (including Word, Excel, PowerPoint, Access and Outlook). Maintains security and confidentiality of files, records and lists. Continually evaluates all events and promotions to ensure employee understanding, guest satisfaction and profitability.  Makes recommendations for changes or new programs that will stimulate business and provides the above findings to the Special Events & Promotions Manager.  Establishes and maintains excellent and effective communication and working relationships with other departments, properties, corporate and outside vendors in order to secure and maintain their cooperation for assistance with promotions/events. Works as a team with the Promotions/Special Events Team and Marketing Departments. Greets participants, interacts with them on the casino floor and provides prompt, friendly and efficient service in accordance with the standard policies and procedures. Maintains high standard of courtesy, professionalism, and discretion in communications to, or about, preferred players, their arrangements and finances. Maintains a through working knowledge of property and department policies and procedures and adhere to the attendance policy. Physical, Mental & Environmental Demands: Must be able to continuously maneuver around office.  Must be able to move quickly around property during events.  Must be able to bend, crouch, kneel, twist and work at a desk.  Must be able to lift and carry 30 pounds.  Respond to visual and oral cues.  Must be able to conduct conversations with customers, respond calmly and make rational decisions when handling guest concerns.  Must be able to work independently. Must be self-motivated.  Able to read, writes speak and understand English.  Must have manual dexterity to operate the computer and other necessary office equipment.  Must be able to respond calmly and make rational decisions when handling customer’s needs.  Must be able to tolerate areas containing secondary smoke. Harrah’s reserves the right to make changes to this job description whenever necessary.  It is our  policy  to provide  equal employment opportunity  to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice. Preference is given to qualified Buena Vista Me-Wuk tribal members and members of other federally recognized tribes
Harrah's Northern California 4640 Coal Mine Road, Ione, CA 95640, USA
Jan 06, 2020
Full time
Job Summary : Supervises creative design, development, production process, and vendor relationships in the execution of advertising; floor signage and collateral; and motion media messaging.  Supports Marketing Manager in all campaign development.  Primary responsibilities include day-to-day supervision of all advertising and/or collateral initiatives.  Acts as creative liaison between property, corporate design studio and agency(s).   Qualifications :  Four-year college degree, or equivalent experience, in a related field is strongly preferred Minimum 3-years of advertising experience is required, with knowledge of all print, broadcast and out of home media a plus. Proficiency with Microsoft Office, including Excel spreadsheets, required. Strong collateral production knowledge preferred. Must demonstrate outstanding organizational skills, ability to prioritize and attention to detail. Excellent interpersonal, customer service, communication, team-building and problem solving skills required Ability to work efficiently and effectively in a deadline-oriented environment Ability to manage departmental expenses while, at the same time developing cost-saving opportunities. Experience in Quark, Illustrator, and PhotoShop for Macintosh a plus Proficient in various printing processes  Essential Job Functions: Supervisor of all advertising and collateral-related job requests Oversees administration of newspaper ad production/trafficking; outdoor; radio and TV production; on-property signage.  Draft and submit all required Creative Assignment Forms for new jobs, oversee ad production schedule, keeping process moving within multiple deadlines. Perform functions or coordinate: determination of appropriate graphic materials/formats; proofreading; obtaining approvals within prescribed media deadlines. Supervise property merchandising initiatives and ensure that all signage and motion media messaging is current and effective Coordinates and/or performs installation of all on-property signage Manage the installation and maintenance of motion media content software and systems, and property pylon sign, working with AV. Facilities and IT teams. Monitor outdoor posting schedules, ensuring messaging is timely and brand-compliant. Coordinates photo shoots, maintains property photo library Reconciles media and production invoices to estimates, maintains expenses within prescribed budgets and forecasts. Participates in departmental planning of goals and objectives Identifies vendors appropriate for creative or production projects, maintains relationships, utilizes purchase order system. Supervises Graphic Designer and Social Media Coordinator Complete miscellaneous projects as assigned by Marketing Services Manager. Physical, Mental & Environmental Demands:           Must be able to continuously maneuver around office and property grounds. Must be able to bend, crouch, kneel, twist and work at a desk.  Must have manual dexterity to operate office equipment and floor displays. Must be able to lift and carry up to 20 pounds. Must be able to read, write, speak and understand English. Professional appearance Must be very team-oriented and be willing to assist others when necessary Must adhere to all company policies and guidelines   Harrah’s reserves the right to make changes to this job description whenever necessary.  It is our  policy  to provide  equal employment opportunity  to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.  Preference is given to qualified Buena Vista Me-Wuk tribal members and members of other federally recognized tribes
Harrah's Northern California 4640 Coal Mine Road, Ione, CA, USA
Jan 06, 2020
Full time
Job Summary : Provides HR support and services to the property including new hires, teammates and management. Acts as a liaison with Tribal Gaming Commission in processing licensing transactions. Qualifications :  High School diploma/GED required Logical and critical thinking Excellent organizational skills Excellent data entry and clerical skills required Excellent understanding of English language, both written and verbal 45 wpm typing speed Professional appearance Able to multitask and handle interruptions Able to prioritize and make deadline. One year of experience in Human Resources preferred Experience with Oracle Systems preferred  Essential Job Functions:   Be a lead person to do the following paperwork processes:  New hires/rehires/reinstatement, Gaming licenses and gaming license status and renewals, Property to Property transfers.  Complete proper coding of data input to maintain system accuracy, and to allow for appropriate troubleshooting and system analysis when errors are detected and be able to audit all transactions in HRIS. Responsible for reviewing all employee data changes, separations, etc. and forwarding to Shared Services.  Works in an administrative capacity in executing the Internal Temp Program. Helps update referral program and processes referrals for payment.  Create custom reports and access reports already created. Process transactions according to the Compensation Guidelines and requests new position approval from corporate compensation. Distributes P.A.’s to all departments and prepares profiles as needed.  Assist with maintaining I-9 information, and ensuring that employees are in compliance with work authorization rules and regulations. All other tasks and projects as assigned.  Physical, Mental & Environmental Demands:           Must be able to maneuver to all areas of the casino.  Must be able to lift up to 10 pounds and carry up to 5 pounds.  Must be able to bend, reach, kneel, twist and grip items while working at assigned desk area.  Must have the manual dexterity and coordination to operate office equipment, including a phone, PC computers, fax machine and photo copier.  Must be able to work at a fast pace and in stressful situations.  Must be able to handle multi-tasks simultaneously. Must be able read, write, speak and understand English.  Must be able to respond to visual and aural cues. Harrah’s reserves the right to make changes to this job description whenever necessary.  It is our  policy  to provide  equal employment opportunity  to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice. Preference is given to qualified Buena Vista Me-Wuk tribal members and members of other federally recognized tribes
Harrah's Northern California 4640 Coal Mine Road, Ione, CA 95640, USA
Jan 06, 2020
Full time
Job Summary : Create an entertainment environment for all guests. Provide courteous, friendly and prompt service in dealing table games. Qualifications :  High school diploma preferred. 1-3 years of Casino dealing experience is required. Must possess strong money handling and documentation skills. Must meet Harrah’s standards regarding rules, game knowledge, and dealing. Must have knowledge of casino rules, procedures, and regulations pertaining to the Table games. Must be able to get along with co-workers and work as a team across departments and level of management. Must present a well-groomed appearance.    Essential Job Functions: Upbeat personality for all interactions with guests and fellow employees. Proactive in anticipating customer needs. Dealers must be motivated in familiarizing themselves with all guests’ names and personal facts. Must possessed money, handling skill in providing chips for guests. Knowledge of card games. Basic knowledge of other games and services offered at property. Knowledge of department policies and procedures, including those pertaining to Federal and Regulatory laws and guidelines. Routinely strives to build and achieve customer satisfaction. Exercises appropriate discretion in identifying communications of special promotions to customers. Coordinates with Table Games supervisor and Security to detect and prevent attempts to cheat and to identify floor irregularities to a Table Games Supervisor, Lead Shift Supervisor, or Casino Operations Manager. Acts as a role model and present oneself as a credit to Harrah’s and encourage others to do the same. Adheres to regulatory, departmental, and company policies. Works a flexible schedule including weekends, evenings and holidays.  Works a reasonable amount of overtime when required.   Physical, Mental & Environmental Demands: Must be able to work inside and continuously maneuver around Pit area and throughout the hotel/casino property.  Must be able to bend, crouch, kneel, twist, lift and work at a desk when performing Pit Clerk functions.  Responds to visual and aural cues.  Must be able to read, write, speak and understand English.  Must be able to acknowledge, greet, and converse in English with customers.  Must be able to lift, pull, push or carry up to 40 pounds.  Must have the manual dexterity to handle paperwork, operate computers, and other Pit equipment.  When on casino floor, must be able to tolerate areas containing second hand smoke, high noise levels, bright lights and dust.  Harrah’s reserves the right to make changes to this job description whenever necessary.  It is our  policy  to provide  equal employment opportunity  to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.  Preference is given to qualified Buena Vista Me-Wuk tribal members and members of other federally recognized tribes
Harrah's Northern California 4640 Coal Mine Road, Ione, CA 95640, USA
Jan 06, 2020
Full time
Job Summary : Supervises the overall personnel and operation of the Count and Drop Team while providing a positive work environment, encouraging teamwork and cooperation within the department.  Qualifications :  High school diploma or equivalent required.  Adding machine, computer terminal operation, and currency counting machine skills helpful.  Basic mechanical (repair) ability preferred.  Prior supervisory experience is preferred.  Prior count room or money handling experience (casino or bank) is preferred.  Must be able to work all shifts.  Must be able to get along with co-workers and work as a team.  Must present a well-groomed appearance. Must be able to read and write English. Essential Job Functions: Sorts, counts, and records contents of table game drop boxes, bill changers and currency drop boxes, according to set procedures. Supervises overall operation of Count Room Department personnel. Evaluates and counsels as needed, direct reports and other employees in order to maintain and enhance operations of the Count Rooms.   Adheres to compliance of all gaming regulation and any other governmental agencies where applicable.  Compares information contained in drop boxes to data stored on computer terminal.  Responsible for daily reports, minor repairs and maintenance of count room equipment.  Responsible for general upkeep of count rooms and ordering. Acts as a role model; always presenting oneself as a credit to Harrah's and encouraging others to do the same.  Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies. Spends the majority of time interviewing, training, tracking performance and selecting employees Conducts Performance Reviews Makes or recommends wage increases Makes or recommends promotions Provides for safety and security Handles employees' complaints or grievances Recommends disciplinary action or disciplines employees Plans work Supervises and monitors work Monitors legal compliance with federal, state, and gaming laws Works a flexible schedule including weekends, evenings and holidays.  Works a reasonable amount of overtime when required.  Physical, Mental & Environmental Demands:           Must be able to maneuver in and around all count rooms.  Must be able to respond calmly in crisis and stressful situations, including employee conflicts.  Must be able to perform the job duties of hard count and soft count team members.  Must be able to push and pull carts and carry up to 75 pounds of boxes filled with currency.  Must be able to grip objects and have good finger movement when counting and handling currency.  Must be able to differentiate denominations of chips and authenticity of currency.  Must be able to stand for extended periods.  Must be able to operate a computer, ten key adding machine, and money counter. Must be able to bend, stoop, reach, kneel, twist as necessary.  Must be able to read, write, speak and understand English.  Must be able to respond to visual and aural cues. Must be able to tolerate areas containing but not limited to second hand smoke, high noise levels, bright lights and dust.  Harrah’s reserves the right to make changes to this job description whenever necessary.  It is our  policy  to provide  equal employment opportunity  to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice. Preference is given to qualified Buena Vista Me-Wuk tribal members and members of other federally recognized tribes
Harrah's Northern California 4640 Coal Mine Road, Ione, CA, USA
Jan 06, 2020
Full time
Job Summary :  Responsible for day to day Stewarding operations of their shift with in the Food Outlets. Leading the shift and assigning tasks in an efficient manner. Qualifications :  3 years back of house restaurant experience, one year stewarding experience. Strong leadership skills are necessary. A working knowledge of sanitation requirements.  Bilingual in Spanish preferred.   Must have good communication skills and be detail oriented. Essential Job Functions: Responsible for day to day Stewarding operations of their shift in the EDR.  Supervises all job duties to insure they are being completed safely.  Projects confidence, fair treatment and respect to all employees at all times.  Counsels, guides and instructs personnel the proper performance of their duties.  Is actively involved in the completion of all daily tasks and duties.  Maintains all areas for a safe clean environment base on Health Department and internal standards.  Monitors compliance with federal, state, and gaming laws Works a flexible schedule including weekends, evenings and holidays Works a reasonable amount of overtime when required. Acts as a role model to all employees. Physical, Mental & Environmental Demands:           Must be able to maneuver and work inside kitchen area, sometimes in heat in excess of 100 degrees or cold in excess of 0 degrees.  Must be able to stoop, bend, kneel, crouch, reach, push and pull while performing kitchen duties.  Must be able to respond calmly and make rational decisions when handling employee conflicts or in stressful situations.  Must be able to lift up to 75 lbs.  Must be able to push and pull carts weighing up to 200lbs.  Must be able to respond to visual and aural cues.  Ability to read, writes, speak and understand English fluently.  Must be able to operate all kitchen equipment and machinery.  Must be able to operate a computer.  Must be able to complete all appropriate paperwork for Stewarding operations in the EDR.  Harrah’s reserves the right to make changes to this job description whenever necessary.  It is our  policy  to provide  equal employment opportunity  to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice. Preference is given to qualified Buena Vista Me-Wuk tribal members and members of other federally recognized tribes
Harrah's Northern California 4640 Coal Mine Road, Ione, CA 95640, USA
Jan 06, 2020
Full time
Job Summary :  Responsible for all cash service needs of our casino guests while maintaining appropriate accountability for inventory. Delivers truly great guest service while performing transactions such as chip redemption, check cashing and credit card cash advance, along with servicing our in-house check-cashing players.  Qualifications :  Must have a high school diploma or GED Must be at least 21 years of age Must present a well-groomed appearance Must demonstrate the ability to add, subtract, multiply, and divide without the use of a calculator One year previous United States currency money handling work experience preferred Must read, write, speak, and understand English Must be willing to serve customers from a variety of backgrounds Able to pass mandated regulation and department testing   Essential Job Functions: Provides prompt, friendly, and courteous service to all guests while following company and gaming regulations. Conducts all transactions in a confidential manner. Cashes Chips, Fast Cash Tickets, Travelers Checks, Coupons and exchanges loose coin. Uses QCP workstation and processes automated & manual check cashing and credit card advances for guests. Completes guest enrollment process for QCP/ACM check cashing and credit card cash advances Must be willing to learn, understand and adhere to all Title 31 requirements for reporting, record keeping and cash handling procedures for MIL’s, MTL’s, CTR’s and SARC’s. Accepts and assists with guest completion of check cashing applications. Records information regarding transactions on reports and forms. Maintains internal controls with reports describing errors and discrepancies. Completes required Title 31 entries to Monetary Instrument Log and Multiple Transaction Log. Collects and records required guest information for completion of Currency Transaction Reports. Collaborates with work-group and all support departments to ensure player satisfaction. Communicates all relevant information to co-workers and management to maintain consistency and avoid potential problems. Maintains high standards of courtesy, professionalism and discretion in all communications to, about, or with customers including their arrangements and finances. Maintains confidentiality of all player accounts. Maintains security and confidentiality of files, records, and lists. Works a flexible schedule including weekends, evenings and holidays.  Works a reasonable amount of overtime when required. PHYSICAL, MENTAL, AND ENVIORNMENTAL DEMANDS Must be physically mobile with reasonable accommodation Able to lift and carry up to 50 lbs. (e.g., bag of coins) Able to stand, walk, stoop, talk, hear, and reach at least 2 feet across a counter Must have the manual dexterity and coordination to operate office equipment (including computers, jet sorts, and 10 keys), handle currency, tokens, coins, keys, and buttons Must have good close and medium range vision with the ability to distinguish between colors Able to tolerate areas containing secondary smoke, high noise levels, bright lights, and dust Able to work at a fast pace in mentally and physically stressful situations Able to walk and remain standing for 8 to 10 hours with breaks Able to safely push or pull a cashier cart when fully loaded Able to differentiate between various denominations of currency and chips.. Must maintain professional composure in all situations (e.g., demanding or threatening customer and during periods of high business volume)  Harrah’s reserves the right to make changes to this job description whenever necessary.  It is our  policy  to provide  equal employment opportunity  to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.  Preference is given to qualified Buena Vista Me-Wuk tribal members and members of other federally recognized tribes
Harrah's Northern California 4640 Coal Mine Road, Ione, CA 95640, USA
Jan 06, 2020
Full time
Job Summary : Parks and retrieves customer’s passenger vehicles, while providing excellent customer service with an upbeat and positive attitude. Qualifications : ·         Previous experiences, as a Valet Parking Attendant/Driver is preferred.  ·         Must possess excellent communication skills, with the ability to express oneself in a professional, clear and concise fashion.  ·         One-year previous customer service experience is preferred, with the ability to provide courteous, friendly and efficient service. ·         Must be able to present a valid California drivers license record with no moving violations or traffic citations in the past 5 years.  ·         Must be able to work any day of the week and any shift. ·         Must be able to get along with co-workers and work as a team.  ·         Must present a well-groomed appearance. ·         Must be able to work weekends and holidays. Essential Job Functions: ·         Greets everyone at all times. Smiles, makes eye contact and verbally greets guests and coworkers from arrival to the property through departure. ·         Provides memorable, personal & professional experience to all guests. ·         Ticket/Register all incoming vehicles. Record necessary information on Valet Ticket. ·         As applicable, validate Rewards Cards for parking privileges. ·         Follow established protocol for Front Parking requests. ·         Must keep valet lines moving at all times by communicating via radio to Attendants the volume and lanes from which to pull vehicles to park. ·         Inspect vehicles and accurately mark pre-existing damage on valet tickets. ·         Park incoming cars safely and efficiently. ·         Runs/Jogs safely to ensure promptness and urgency at all times. ·         Accurately hang keys in the valet booths. ·         Works with automated parking technology proficiently. ·         Direct traffic during peak business times. ·         Safely return vehicles to guests. ·         Open car and building doors and attempt to anticipate needs for all guests. ·         Provide information about the property and amenities. ·         Provide general driving directions to guests. ·         Assist as possible with wheel chairs and other assistance. ·         Clearly communicates with others and uses radios when necessary. ·         Receive tickets from departing guest and charge guest appropriately. Ring all sales into point of sale system. ·         Manage flow of parking functions. Log tickets and notify valet of pickup. ·         Make change for guests as requested. ·         Maintain logs and run reports relative to delivery times, car counts and other parking related information. ·         Log internal issuance including radios, tickets and equipment for Valet Attendants Works a flexible schedule including weekends, evenings and holidays.  Works a reasonable amount of overtime when required. Physical, Mental & Environmental Demands: ·         Must be able to work and quickly maneuver inside and outside, sometimes in temperatures in excess of 115 degrees and as cold as 10 degrees.  ·         Must be able to run for extended periods on all types of surfaces, as well as, up and down stairs.  ·         Must be able to drive all types of passenger vehicles with automatic or manual transmissions in a safe fashion.  ·         Must be able to respond to visual and aural cues.  ·         Must be able to speak English clearly. Harrah’s reserves the right to make changes to this job description whenever necessary.  It is our  policy  to provide  equal employment opportunity  to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice. Preference is given to qualified Buena Vista Me-Wuk tribal members and members of other federally recognized tribes
Harrah's Northern California 4640 Coal Mine Road, Ione, CA 95640, USA
Jan 06, 2020
Full time
Job Summary : Prepares food for Food Court customers (involves using knives, ovens, toasters and other food preparation equipment).  Qualifications :  Ability to work in a noisy environment Previous experience working in a food service establishment preferred Must be able to read, write, speak and understand English.   Excellent guest service and communication skills Ability to lift, carry and/or push objects weighing up to 50 lbs. Acts as a role model to other employees High School Diploma or equivalent preferred Adheres to all regulatory, company and department policies and procedures. Essential Job Functions: Prepares food items such as sandwiches, soups and other food items following established procedures. Serves prepared food and beverages to guests. Stocks and sells retail food items. Clean, stocks and organizes work area. Maintains cleanliness and orderliness of the front and back of the house areas. Assists guests by providing current information regarding Harrahs Rincon Casino’s services and events.  Stays informed on the property’s current offerings and events. Demonstrates a pleasant and enthusiastic demeanor at all times. Works a flexible schedule including weekends, evenings and holidays Works a reasonable amount of overtime when required. Physical, Mental & Environmental Demands:           Must be able to work inside and maneuver throughout assigned station during entire shift.  Must be able to lift up to 50 pounds and bend, pull and carry stock to refrigerator and cabinets.  Must be able to use hand motion when cleaning and wiping counters. Must possess the manual dexterity to complete required “side work”.   Must be able to listen and respond to visual and aural cues.  Must be able to tolerate areas containing second hand smoke, high noise levels, bright lights and dust.  Harrah’s reserves the right to make changes to this job description whenever necessary.  It is our  policy  to provide  equal employment opportunity  to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.  Preference is given to qualified Buena Vista Me-Wuk tribal members and members of other federally recognized tribes