85 Customer Service jobs

Summary Reporting to the Environmental Services Supervisor, the Environmental Services Heavy Duty Cleaning Specialist is responsible for cleaning their assigned area.  Thorough cleaning of the facility includes sweeping, vacuuming, dusting, mopping floors, wiping walls, cleaning vents, removing fingerprints and smudges from mirrors and glass, shining surfaces, replenishing work and guest supplies, etc.  Heavy Duty Cleaning Specialists are also knowledgeable and skilled in the use of heavy duty cleaning equipment (floor scrubbers, buffers, extractors,  honing machines, etc.) used for proper maintenance of a variety of surfaces and work related environments.   Essential Duties and Responsibilities include the following. Other duties may be assigned.   Compliance with all department and property operating policies and procedures.   Maintains cleanliness of assigned areas.   Utilizes equipment such as pan and broom, vacuum, Unger kits, small scrubbers etc.   Utilizes heavy duty equipment such as large scrubbers, carpet extractors, etc.   Ensures all equipment is used and maintained in accordance with proper procedures.   Adheres to all safety guidelines including the use of protective equipment.   Uses chemicals in a proper, safe, and responsible manner.   Exhibits a cooperative demeanor when interaction with peers, supervisors and guests.   Performs duties in a timely and efficient manner.   Maintains proper pars and stock levels.   Communicates problems, challenges, or unusual matters of significance to supervisor.   Informs supervision of needed support, supplies, or repairs.   Supports and complies with courtesy and customer service guidelines, policies and procedures.   Ensures all storage areas and carts are clean and organized.   Communicates effectively with guests, team members and management.   Supervisory Responsibilities This job has no supervisory responsibilities.   Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed below are representative of the knowledge, skill, and/or ability required.   Experience and/or Education Up to one year related experience or training.   Age Requirements Must be at least 21 years of age.   Language Skills Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.   Mathematical Skills Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.  Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.   Reasoning Ability Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.  Ability to deal with problems involving a few concrete variables in standardized situations.   Certificates, Licenses, Registrations Cache Creek Casino Resort Tribal Gaming License.   Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodations.   While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl and talk or hear. The employee is frequently required to climb or balance. The employee is occasionally required to sit and taste or smell. The employee must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 100 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Position holder is expected to distinguish between clean and dirty surfaces.  Position holder is expected to, at times, carry equipment from place to place.  Position holder may be expected to carry work equipment thru-out the shift.  Position holder may be required to lift trash receptacles in order to properly clean and/or empty them.  Position holder may, at times, be required to drive company vehicles.  Position holder may, at times, be required to crawl under secured items.  Position holder will commonly use heavy duty power equipment such as power washers, honing machines, etc.   Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job with or without reasonable accommodations.   While performing the duties of this job, the employee is regularly exposed to fumes or airborne particles. The employee is frequently exposed to high, precarious places. The employee is occasionally exposed to wet and/or humid conditions; outside weather conditions and risk of electrical shock. The noise level in the work environment is usually moderate.   Additional Information Ability to remain calm and poised under pressure. Strong work ethic with a hands-on approach. Ensures safety and security policies and procedures are followed. Good time management, organizational and interpersonal skills.   Excellent attention to detail a must. Highly motivated, energetic and quality oriented. Works closely with other employees. May be required to assist other departments within the division. Maintain a professional appearance reflective of the hotel image and conduct behavior in a mature and professional manner.

Summary Responsible for welcoming casino resort guests in a warm, professional and friendly manner. Handles the processing of hotel reservations,  assigns rooms according to player gaming value and guest requests, handles phone inquires, registers guests, handles room changes, reviews balances, collects payment, settles guest accounts, checks guests out, provide assistance and direction. Assists and supports department and division employees and management to deliver an exceptional overall guest experience.   Essential Duties and Responsibilities include the following. Other duties may be assigned.   Creates and ensures a fun-filled and exciting environment where the flawless delivery and execution of service excellence is paramount. Ensures all customer contact is courteous, informative and thorough. Delivers superior customer service to all guests both external and internal. Fosters teamwork and acts as a role model using a consistent, approachable demeanor and clearly articulates information. Remains exceptionally calm and focused under pressure, setting an example for the department. Responsible for welcoming casino resort guests in a warm and friendly manner. Learns the habits and preferences of repeat and VIP guests and uses knowledge to enhance guest experience beyond expectations. Responsible for the processing of hotel reservations, assigns rooms, registers guests, collects payment, files documents, reviews balances and settles guest accounts and checks guests out. Prepares packages, including ordering, banking, and reconciliation of coupons. Coordinates check-in and check-out times and luggage delivery and pick-up schedules. Ensures accommodations are cleaned by Housekeeping before keys are issued. Responsible for posting charges, settling folios resolving due- outs, and completing express check outs. Receives cash, checks, debit and credit cards in payment, obtaining proper approval and authorization. Maintains an operating bank, renders bills and issues change. Handles special requests and services for guests, arranges and follows up on reservations which include but are not limited to; transportation, shows, events, spa, golf tee times, restaurant reservations, flowers, and other arrangements for special occasions. Responsible for safe keeping and delivery of messages, mail and packages left for guests and departments. Completes the non-zero balance report. Receives incoming phone calls and all other inquires and resolves them to satisfaction. Maintains accuracy within accommodation availability. Helps streamline departmental operations by regularly providing feedback on policies and procedures, work processes and program effectiveness and value. Provides direction and support for front line Guest Registration, VIP Registration, Casino Marketing, Front Service and Housekeeping personnel. Administers superior customer service to all guests. Maintains knowledge of the property, community, “to & from” directions, and special events in order to accurately provide guests with needed information. Provides guests through and accurate property tours. Assists coworkers within the department and the division to enhance guest experience. Willingly makes self available to provide assistance and support to overall company operations in case of a critical situation or emergency. Helps to maintain and enhance a safe, comfortable and clean environment for our guests and employees. Able to work in a cigarette/cigar smoke filled environment. Maintains a positive, proactive and constructive approach in handling both personal and business issues. Presents the company to others in a positive way; projects respect, integrity, commitment, humility and encourages others to do the same. Keeps all guest and non published department information confidential. Empowered to ensure customer problems or complaints are resolved in a prompt, courteous and efficient manner. Demonstrates a positive demeanor to customers, both internal and external, at all times. Supports coworkers, supervisors and managers to achieve and maintain an efficient operation and fast delivery of exceptional service. Able to stand and perform job duties on feet for long periods of time. Must be willing and able to work a variety of day/night and weekend/holiday shifts. Must be able to work independently. This job entails physically demanding job tasks; including but not limited to lifting, carrying, loading, unloading, pulling and pushing heavy objects. Complete checklist of the physical and mental demands incumbent on this position, as well as the working conditions under which these duties are performed in available for candidates and employees. Those demands and conditions occurring on a consistent basis are deemed essential to the performance of this position’s essential duties.   Supervisory Responsibilities This job has no supervisory responsibilities.   Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations.  The requirements listed below are representative of the knowledge, skill, and/or ability required.   Education and/or Experience One year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience.   Age Requirements Must be at least 18 years of age.   Language Skills Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.  Ability to write routine reports and correspondence.  Ability to speak effectively before groups of customers or employees of organization.   Mathematical Skills Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.  Ability to apply concepts of basic algebra and geometry.   Reasoning Ability Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.  Ability to deal with problems involving several concrete variables in standardized situations.   Certificates, Licenses, Registrations Cache Creek Casino Tribal Gaming License   Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job with or without reasonable accommodations.   While performing the duties of this Job, the employee is regularly required to stand; use hands to finger, handle, or feel and reach with hands and arms. The employee is frequently required to walk and stoop, kneel, crouch, or crawl. The employee is occasionally required to climb or balance. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.   Reading of a computer screen, guest registration card and other documents.  Identify guest at a distance, establish eye contact and service.  Identify color codes on the computer screen and process accordingly.  Monitor and react to the activity in the front lobby.  Identify first in line guest to service in proper order. Switch focus from computer screen to document to guest and back.   Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job with or without reasonable accommodations.   While performing the duties of this Job, the employee is regularly exposed to second hand tobacco smoke. The employee is occasionally exposed to wet and/or humid conditions. The noise level in the work environment is usually moderate. Busy and populated front lobby, phone and office equipment.

SUMMARY Representatives promote and market Players Club card.   ESSENTIAL DUTIES AND RESPONSIBILITIES  include the following. Other duties may be assigned.   Give outstanding customer service to all patrons.   Ensure all information is entered correctly in database.   Staff all representative positions and special promotions.   SUPERVISORY RESPONSIBILITIES This job has no supervisory responsibilities.   QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed below are representative of the knowledge, skill, and/or ability required.   EDUCATION and/or EXPERIENCE High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. Typing and computer skills a must.   Age Requirements Must be at least 21 years of age.   LANGUAGE SKILLS Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.  Ability to write reports, business correspondence, and procedure manuals.  Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.   MATHEMATICAL SKILLS Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.  Ability to apply concepts of basic algebra and geometry.   REASONING ABILITY Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.   CERTIFICATES, LICENSES, REGISTRATIONS Cache Creek Casino Tribal Gaming License.   PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodations.   While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; and talk or hear. The employee is occasionally required to sit and reach with hands and arms. The employee must occasionally lift and/or move up to 50 pounds.    WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job with or without reasonable accommodations.   While performing the duties of this job, the employee is regularly exposed to second hand tobacco smoke.  The employee is frequently exposed to moving mechanical parts and vibration.  The noise level in the work environment is usually loud.

Summary Responsible for welcoming casino resort guests in a warm, professional and friendly manner. Escort guests to their room, deliver luggage to the guest rooms, orient guests to the casino resort by explaining facilities, services, amenities, and surrounding areas, anticipate guest needs and assist, explain room features, provide ice upon check in. Assist guest during room changes, maintain room security during this process. Upon request, tour prospective guest to the property. Help maintain safe and secure storage of guest luggage and belongings in the luggage room by accurately accounting for items, properly tagging and storing them. Pick up guest luggage from guest room and deliver to guest vehicle or to the luggage room.                                                   Essential Duties and Responsibilities include the following. Other duties may be assigned.   Create and ensure a fun-filled, sophisticated and exciting environment where the flawless delivery and execution of service excellence is paramount. Ensure all customer contact is courteous, informative, individualized and thorough. Deliver exceptional upscale customer service to VIP guests, clearly setting them above the rest, while providing superior customer service to all guests both external and internal. Foster teamwork and act as a role model using a consistent, approachable demeanor and clearly articulate information. Remain exceptionally calm and focused under pressure, setting an example for the division and the division. Responsible for welcoming casino resort guests in an elegant, professional and friendly manner. Learn the habits and preferences of repeat and VIP guests, and use such knowledge to enhance guest experience beyond expectations. Maintain exceptional grooming standards, be in proper well maintained and pressed uniform, and wear name tag as defined in standards. Set example for appropriate conduct in a service culture by refraining from; having personal conversations with other employees while on duty or while in front of the house locations, counting personal money in view of guest or in front of the house locations. Direct full attention to guest needs. Anticipate guest needs and approach pleasantly to assist. Assist guests in a polite, courteous manner, anticipate guest needs and questions, provide assertive hospitality, answer inquiries, ensure proper handling of phone calls according to scripts and guide lines, display excellent phone etiquette. Transport guest luggage and belongings to appropriate accommodations after registration process is complete, and room is ready to occupy. Pick up guest luggage and belongings upon departure, transport to guest vehicle or deliver to luggage room for storage; properly, clearly, and accurately tag luggage. Inform guests of casino and resort facilities and services available using prescribed terminology and script.   Introduce accommodations to guests and explain accommodation amenities; i.e. climate control, mini bar, TV and movie system, closets, safe, etc. Anticipate guest needs and questions, and assist guests; offer guests if they would like ice; provide ice if requested. Alert hotel shift manager and security of any suspicious activity or people immediately. Assist guests with room changes and maintain room key security. Accurately and carefully load and unload tour, group, junket etc. luggage and items. Ensure all luggage is properly tagged, accounted for, and delivered. Assist Bell Captain in accurate tracking and logging of Bell activity, complete required room slip information and submit to Bell Captain after each “front”. Responsible for storage and retrieval of luggage as assigned by the Bell Captain. Report discrepancies, problems or potential improvements to your supervisor immediately. Report any immoral and unlawful situations, violations of company and department rules immediately to your supervisor. Does not share or repeat information or knowledge gathered at work about a guest or an employee to others unless reporting an incident to supervisor, security or manager. Excellent disposition and personal presentation.  Sophisticated, service oriented, and outgoing personality.   Supervisory Responsibilities This job has no supervisory responsibilities.   Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations.  The requirements listed below are representative of the knowledge, skill, and/or ability required.   Education and/or Experience One year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience.   Age Requirements Must be at least 18 years of age.   Language Skills Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.  Ability to write routine reports and correspondence.  Ability to speak effectively before groups of customers or employees of organization.   Mathematical Skills Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.  Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.   Reasoning Ability Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.  Ability to deal with problems involving several concrete variables in standardized situations.   Certificates, Licenses, Registrations Cache Creek Casino Tribal Gaming License   Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job with or without reasonable accommodations.   While performing the duties of this Job, the employee is regularly required to walk; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl and talk or hear. The employee is occasionally required to climb or balance. The employee must regularly lift and /or move more than 100 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.   Reading of a guest luggage tags and other documents.  Identify guest at a distance, establish eye contact and service.  Identify color codes on the tickets and computer screen and process accordingly.  Monitor and react to the activity in the front lobby.  Identify first in line guest to service in proper order.  Switch focus from computer screen to document to guest and back.   Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job with or without reasonable accommodations.   While performing the duties of this Job, the employee is regularly exposed to second hand tobacco smoke. The employee is frequently exposed to outside weather conditions. The employee is occasionally exposed to wet and/or humid conditions. The noise level in the work environment is usually moderate.

Spark inspiration, influence your colleagues and see your success in real time. Take the leap into the next level of your career by becoming a leader at ReferralExchange! ReferralExchange is looking for confident candidates with experience in customer support, business development, training, leadership, and management to join our Leadership Development Opportunity Program. Leadership Trainees will be on a tracked development program to become a part of our management team within one year! Candidates for the Leadership Development Opportunity position will have the skills to influence others and change behavior as well as the ability to build and maintain strong relationships. ReferralExchange will partner with you to develop the skills needed to become an impactful contributor to our organization’s initiatives. During the 24-month program, you'll acquire in-depth knowledge of the company's objectives and operations. You will develop expertise in the services we provide,   the markets   we serve, along with skills in championing a team for success.  If mastery is not achieved within that timeframe, you will not be eligible to move forward in the program.  This is a fast-paced environment that requires professionals who are hungry, self-starters ready to show what they can do. Our goal is to attract and retain the highest quality individuals to our fast growing team. We encourage the development of our employees and believe it is necessary for the growth and success of the company. Our Leadership Development Opportunity curriculum program provides a clearly defined career path to success with ReferralExchange. Our promotions don’t stop there; our top level management regularly comes from the ranks. What we expect from you Be willing to take risks for high rewards Be a passionate, professional team player Have an Associate’s degree, or equivalent solid experience Obtain California real estate license within 180 days of hire (company paid) Communicate with influence both written and verbally Demonstrate strong interpersonal skills and emotional intelligence Have a startup mindset and drive to hustle to get the job done Thrive in a metrics-driven fast-paced environment Be dedicated to excellence and possess a track record of exceeding goals Take initiative to learn about the business goals and anticipate future needs Believe in Customer Service as a company’s unique identifier Be creative when approaching business demands and flexible as they change What we offer Starting salary of $37k, increasing to $45k within 24 months Many more opportunities for advancement and promotion 401(k) plan with company matching contributions Medical, dental, and vision insurance benefits from day one Weekly catered breakfast and lunches, plus stocked drinks and healthy snacks Great events, like our Holiday parties (hotel rooms provided!), team building outings, and giving back to the community. Bragging rights! ReferralExchange was a finalist for “Best Places to Work” in Sacramento in 2016, 2017 & 2018 About ReferralExchange ReferralExchange is a membership network of 23,000 top-performing real estate agents covering the entire U.S. Our members give leads when they have out-of-area or excess business that they can’t support and receive leads when they are matched to manage these leads. ReferralExchange combines innovative technology and expert customer service to ensure the best possible experience for clients and agents – whether consumers are seeking a new property or are interested in selling their current home. Our mission is to be the number one transaction originator in the multi-billion dollar real estate referral industry. For the past several years, while the real estate market has been struggling, we have seen our overall growth in sales volume and sales profits exceed 50% a year.  We are expecting to double our client support team next year due to the new products and exploration of new markets. If you would like the opportunity to build and grow with a company on the rise, qualified professionals, submit your resume and thoughtful cover letter to our team to be considered! https://referralexchange.applytojob.com/apply/xW8cJV8JRT/Leadership-Development-Opportunity?source=sacjobs

Do you possess top notch customer service skills? Are you looking for a part-time opportunity? (16-25 hours/week) As we expand our well-versed our client support team, we are looking for a colleague to make our team even stronger. Qualified candidates are dedicated, mature, with a can-do attitude and hunger for learning new things. Comfort and confidence on the phone combined with a sense of urgency assures that you will service all of our clients in a timely manner. What part will you play Potential home buyers and sellers reach out to us for assistance in finding the best performing real estate agent in their area. As a part-time Customer Service Representative, you will be contacting our real estate agents and informing them about their new clients. You are seen as the face (voice) of the company. Attention to detail is a must, as you will be confirming information with the agents and through your own independent research. What we expect from you Strong written and verbal communication skills! Be passionate, proactive and well spoken Take pride in your work and have great attention to detail 2+ years of experience on the phone is a must 2+ years of customer service experience (e.g. food, retail, services) Proven ability to work with goals Can show a high level of self-motivation Flexibility with changing business needs  Ability to tailor company message for clients and agents of different backgrounds Professional phone etiquette - be pleasant, quick on your feet, and efficient Willingness to keep learning and contribute to the company’s culture Can remember a lot of new information and is able to multitask Is computer savvy combined with fast and accurate typing skills What we offer A very competitive salary: $16 an hour A place at one of Sacramento's Best Places to Work (Finalists in 2016, 2017 & 2018) Warm, fun, welcoming and startup-like work environment A well built and engaging training program with an in-house trainer Great perks, like weekly catered breakfasts and lunches, our Holiday parties (hotel rooms provided!), team building outings (including plenty of food & drinks of course), and more No drama and no requests for overtime About ReferralExchange ReferralExchange is a fast-growing San Francisco tech firm with a large presence here in Sacramento. We connect residential home buyers and sellers with one of our 23,000 top-performing real estate agents, covering the entire United States. Our members exchange leads when they have business that they can’t support. We create a win-win situation where real estate agents get paid part of the closing cost, just by providing a successful referral. We made 120,000 matches in 2016 between real estate agents and home buyers/sellers. The Operations Team is a tight-knit, high energy group, who pulls together to conquer problems. We are small but nimble, so everyone pitches in to help at all parts of the business as needed. We love what we do and look forward to coming to work at an office with a stocked kitchen and coffee at the ready. For more information, please visit our website:  www.referralexchange.com IN OFFICE POSITION; NOT REMOTE https://referralexchange.applytojob.com/apply/CeGeFnM2Cz/Customer-Service-Representative-Parttime?source=sacjobs

About you  As we are expanding our wonderful team of appointment setters, we are looking for a reliable, professional and warm team player, who wants to work part-time. If you have a good understanding of people and are well spoken, we might be looking for you! We need someone who is smart, persuasive and good at working with quotas.  What part will you play  ReferralExchange is looking for an appointment setter who can place themselves in the shoes of a personal assistant. You will be receiving information of real estate agents from all over the country, contact them by phone and schedule solid appointments between them and the sales representatives. These are many short, friendly and persuasive phone calls.  What we expect from you Be passionate, energetic and professional Take pride in your work and be punctual. 1-2 years of call center experience Can work with a script and sound conversational Has closing skills Be flexible, both when it comes to changes around you and on the phone when interacting with agents with different personalities. Phone Etiquette - be respectful, show consideration, and communicate clearly. Speed - be able to work quickly without sacrificing the quality of your work. Willingness to keep learning and absorb the company’s culture Knowledge of CRM systems is a plus What we offer A very competitive salary: $15 an hour plus bonus oppty a month Flexible schedule Monday through Friday Well built and engaging training program. Great events, like our Holiday parties (including food & drinks of course) All sales leads are provided and no requests for after hours About ReferralExchange  ReferralExchange is a fast-growing San Francisco tech firm with a large presence here in Sacramento. We connect residential home buyers and sellers with one of our 23,000 top-performing real estate agents, covering most of the US. Our members exchange leads when they have business that they can’t support. We create a situation where real estate agents get paid part of the closing cost, just by providing a successful referral.  We put $3 Billion in real estate inventory into the market in 2015 and are actively recruiting to expand our team. This office and service was launched only two years ago and is growing explosively. This is your opportunity to get in on the ground floor in this startup environment. For more information, please visit our website. Company website: www.referralexchange.com If we just described you, please apply today as we move fast:  https://referralexchange.applytojob.com/apply/FL4E1AdrGB/Appointment-Setter-Parttime?source=sacjobs IN OFFICE POSITION; NOT REMOTE

Canvassers / Appointment Setters Wanted - $25,000 - $35,000 a year. Entry Level Position Are you tired of moving from job to job looking for an opportunity to plant your feet and make a career? Do you want to ability to be in control of your income? Do you want to work in a proactive, fun, fast paced environment? Do you want the opportunity to grow with a company and find a career that you enjoy and make the kind of money you’ve always wanted to make? There are a lot of Solar Companies out there that will tell you that you can write your own paycheck or that they will provide you with an opportunity to grow with the company and become a manager… until you actually go to work there. Then things seem to change… not really, their true colors just begin to show and before you know it you’re just the “New Employee” that is handed a sheet of paper and told “just say this” and go to work. No help, no training and definitely no motivation. There are tons of Solar Companies out there but ONLY ONE has a proven track record of training, motivating and showing its employees how to make the kind of money they want to make and become successful in a career they enjoy. How many company’s do you know of that start their Canvassers/Appointment Setters at $25,000 - $35,000 in an entry Level position? Well that’s exactly what we offer. This job is exactly what you’ve been looking for. For many years, SolarCo has been one of California’s Leading Residential Solar Installers. Our Goal is to hire and train the Next Generation of Marketers and Manager for our expanding company. There is no experience necessary.  We will train you to use our proven methods to generate quality appointments for you to be able to make $25,000 - $35,000 a year in our entry level positions. Our Canvassers/Appointment Setters are responsible for talking to Home Owners and informing them about their opportunity to become their own Energy Provider and eliminate their electric bill with our New 0$ Money Down Solar Program. You WILL NOT sell anything. The job requires that you simply peak their interest and set an appointment for a later time. That’s it! We Offer: Base Pay Plus Commission Paid Vacations Medical Benefits 401K Retirement Career Advancement Opportunities Email a copy of your resume or stop by our office to fill out an application. We are holding open interviews Monday – Thursday 10:00am to 4:00pm and Friday from 10:00am to 1:00pm. Our address is 9190 Jackson Road, Sacramento CA 95826

  SUMMARY Responsible for implementing all tasks and assignments as directed by the Slot Tech Shift Manager and/or the Slot Director. Works in coordination with the Slot Shift Manager to insure maximum customer service at all times as well as reporting any unusual problems or situations to the Slot Tech Shift Manager and/or Slot Director.   ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Insures compliance of all policies and procedures implemented by the Slot Department and the Company. Provides evaluations/disciplinary actions to shift employees as needed. Maintains the highest professional standards at all times and by example insures all shift employees do the same.   SUPERVISORY RESPONSIBILITIES Directly supervises 5 to 8 employees.  Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.   QUALIFICATIONS  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed below are representative of the knowledge, skill, and/or ability required.   EDUCATION and/or EXPERIENCE Minimum of two years experience as a Slot Technician. Minimum of one year Supervisor experience.   AGE REQUIREMENTS  Must be at least 21 years of age.   LANGUAGE SKILLS Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.  Ability to write routine reports and correspondence.  Ability to speak effectively before groups of customers or employees of organization.   MATHEMATICAL SKILLS Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.  Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.   REASONING ABILITY Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.  Ability to deal with problems involving several concrete variables in standardized situations.   CERTIFICATES, LICENSES, REGISTRATIONS Cache Creek Casino Resort Tribal Gaming License.   PHYSICAL DEMANDS  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodations.   While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.  The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch, or crawl.  The employee must frequently lift and/or move more than 10 pounds and occasionally lift and/or move up to 100 pounds.  Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus.   WORK ENVIRONMENT  The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job with or without reasonable accommodations.   While performing the duties of this job, the employee is regularly exposed to moving mechanical parts, fumes or airborne particles, risk of electrical shock, and second hand tobacco smoke.  The employee is occasionally exposed to high, precarious places; toxic or caustic chemicals; and outside weather conditions.  The noise level in the work environment is usually loud.

SUMMARY Provides service to gaming machine guests, performs minor repairs to gaming machines, troubleshoots machines and documents malfunctions unable to repair at machine level. Responds to requests for information, changes large denomination currency into requested bills and coins. Initiates jackpot and fill documentation, acts as witness/verifier on jackpot and fill documents and electronic devices. Initiates restaurant service and assistance with gaming machine.   ESSENTIAL DUTIES AND RESPONSIBILITIES  include the following. Other duties may be assigned.   Troubleshoots and repairs minor problems at the machine. Documents those repairs unable to fix at machine level.   Circulates throughout assigned area, maintaining visibility for guests within that area.   Exchanges large denomination bills into requested denomination bills and coins.   Provides information to guests, such as how to play various gaming machines, and general information about the casino and games offered.   Initiates jackpot/fill documentation, either manual or automated and retrieves amount of cash or coin necessary to complete transaction.   Witness/verify both at the gaming machine and on manual documents, Jackpots and coin hopper fills.   Summons restaurant service as requested.   Assists in resolving guest opportunities.   Assists in maintaining cleanliness and safety within the gaming area.   Notifies management of potential problems within the gaming area.   SUPERVISORY RESPONSIBILITIES This job has no supervisory responsibilities.   QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed below are representative of the knowledge, skill, and/or ability required.   EDUCATION and/or EXPERIENCE High school diploma or general education degree (GED); and must have six months related slot experience  in a casino.   Age Requirements Must be at least 21 years of age.   LANGUAGE SKILLS Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one on one and small group situations to guests, clients, and other employees of the organization.   MATHEMATICAL SKILLS Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret linear and bar graphs.   REASONING ABILITY Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Ability to follow good electrical and mechanical troubleshooting practices when faced with simple to complex repairs.   CERTIFICATES, LICENSES, REGISTRATIONS Cache Creek Casino Resort Tribal Gaming License.   PHYSICAL DEMANDS  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodations.   While performing the duties of this job, the employee is regularly required to stand and talk or hear. The employee frequently is required to use hands to finger, handle, or feel and reach with hands and arms. The employee is required to continuously walk for up to 4 hours. The employee must regularly lift and/or move up to 50 pounds and frequently lift and/or move up to 30 pounds. Specific vision abilities required for this position include close vision, color vision, and ability to adjust focus.   WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job with or without reasonable accommodations.   While performing the duties of this job, the employee is frequently exposed to moving mechanical parts, fumes or airborne particles, and second hand tobacco smoke.  The noise level in the work environment is usually moderate.

Summary To provide an excellent in-room dining experience to our diverse guests. Exemplify excellent guest service and extensive food and beverage knowledge.   Essential Duties and Responsibilities include the following. Other duties may be assigned.   Promote Cache Creek Casino Resort in a positive manner.   Practice all sequence of service standard tasks as prescribed.   Answer all phones and take orders from guests.   Delivers orders to the room and set table for a favorable guest dining experience.   Opens and serves bottles of wine or champagne according to the specified standards.   Pick up the tables upon meal completion.   Communicate effectively with other departments as required.   Maintains professional demeanor in all guest interactions and provides prompt, friendly, courteous, and cheerful phone service to guests.   Maintains a complete knowledge of all menu items served in the rooms.   Recommends or suggests additional food items.   Must be organized, efficient, and be professional in all guest interactions.   Accurately records all guest transactions in POS system.   Track all orders as needed.   Set up and expedite room service and amenity orders, as well as orders for entertainers in Club 88 and other venues.   Completes and maintains all side work as assigned by management.   Maintains the utmost cleanliness of the work area, storage rooms, as well as, all china, glassware, silverware, serviceware, and table linens.   Assists with initial guest concerns and reports to management immediately.   Follows all uniform and appearance standards.   Is knowledgeable and informative of all casino events, promotions, special events, concerts, and production shows.   Knowledgeable and informative of all Cache Creek outlets, casino services, events, and promotions.   Attends training seminars and classes   All other duties assigned by management.   Supervisory Responsibilities This job has no supervisory responsibilities.   Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed below are representative of the knowledge, skill, and/or ability required.   Education and/or Experience Must have a minimum of six months related experience and/or training in a customer service position interfacing with guests over the phone or in person; one year certificate from college or technical school or equivalent combination of experience and education.   Age Requirement Must be at least 21 years of age.   Language Skills Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.   Mathematical Skills Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.   Reasoning Ability Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.   Certificates, Licenses, Registrations Cache Creek Casino Tribal Gaming License. TIPS Alcohol Awareness Program.   Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job with or without reasonable accommodations.   While performing the duties of this job, the employee is regularly required use hands to finger, handle, or feel; reach with hands and arms; talk or hear and taste or smell. The employee is occasionally required to stand; walk; climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and /or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.   Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job with or without reasonable accommodations.   While performing the duties of this job, the employee is occasionally exposed to wet and/or humid conditions; moving mechanical parts and second hand tobacco smoke. The noise level in the work environment is usually moderate.

SUMMARY Controls Poker table by performing the duties outlined below.   ESSENTIAL DUTIES AND RESPONSIBILITIES include the following Other duties may be assigned.   Shuffles and deals cards as required for the play of carious forms of Poker.   Applies knowledge of dealing procedures including house and collection rules so as to preserve the security and integrity of games.   Deals cards at an acceptable pace.   Notifies the supervisor of any open seats at the table.   Assists in the seating of players.   Assists in preparation of waiting lists for each game.   Controls the actions of players during games.   exchanges paper currency for gaming chips.   Pushes winning spots.   Notifies supervisor of any irregularities noticed.   Answers questions or inquiries from patrons.   Performs other duties as assigned by an immediate supervisor or manager.   SUPERVISORY RESPONSIBILITIES This job has no supervisory responsibilities.   QUALIFICATIONS  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed below are representative of the knowledge, skill, and/or ability required.   EDUCATION and/or EXPERIENCE Must have a minimum of one year experience dealing cards.   Age Requirements Must be at least 21 years of age.   LANGUAGE SKILLS Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.  Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.   MATHEMATICAL SKILLS Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's.  Ability to perform these operations using units of American money and weight measurement, volume, and distance.   REASONING ABILITY Ability to apply common sense understanding to carry out simple one- or two-step instructions. Ability to deal with standardized situations with only occasional or no variables.   CERTIFICATES, LICENSES, REGISTRATIONS  Cache Creek Casino Tribal Gaming License.   PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodations.   While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.  The employee must regularly lift and/or move up to 10 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.   WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job with or without reasonable accommodations.   While performing the duties of this job, the employee is regularly exposed to second hand tobacco smoke, fumes or airborne particles.  The noise level in the work environment is usually loud.

Summary Welcome and service guests in a professional and friendly manner. Perform nail care services including but not limited to manicure, pedicure and artificial nails.   Essential Duties and Responsibilities include the following. Other duties may be assigned.   Perform all nail services offered by The Spa.   Full knowledge of all nail care retail products offered at The Spa at CCCR.   Basic knowledge of nail diseases and ability to handle related questions.   Operate equipment and tools needed to perform technical work   Full knowledge of all services provided in The Spa and cross sell services.   Create and maintain a professional, friendly and elegant spa environment for all patrons.   Ensure professional, courteous and knowledgeable customer service at all time.   Maintain the cleanliness and neatness of The Spa at all time.   Clean and sanitize work station after each guest. Ensure the cleanliness of work station and equipment at all times.   Attend all product knowledge and motivational training program, meeting and work related events.   Perform other work related duties assigned by the management.   Must be able to work on weekends and holidays.   Must be able to work all shift hours.   SELLING, PROMOTIONS AND SALES GOAL Promote and cross sell non-nail care related spa treatment to guests.   Promote nail care retail product offered by The Spa at CCCR to all guests with explanations of features and benefits of the products.   Initiate and participate in self-promotional activities.   Supervisory Responsibilities This job has no supervisory responsibilities.   Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed below are representative of the knowledge, skill, and/or ability required.   Experience and/or Education Must have at least one year related experience or training and a valid cosmetology license issued by the State Board.   Age Requirements Must be at least 18 years of age.   Language Skills Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one situations to guests and employees of the organization.   Mathematical Skills Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.  Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.   Reasoning Ability Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.  Ability to deal with problems involving a few concrete variables in standardized situations.   Certificates, Licenses, Registrations Cache Creek Casino Resort Tribal Gaming License. Valid cosmetology license issued by the State Board   Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodations.   While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; talk or hear and taste or smell. The employee must occasionally lift and/or move up to 25 pounds.   Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job with or without reasonable accommodations.   While performing the duties of this job, the employee is frequently exposed to moving mechanical parts.  The noise level in the work environment is usually quiet.

Summary Reporting to the Mini Mart Supervisor, the Mini Mart Attendant is responsible for providing fast, friendly and courteous guest service. The top priority of the Mini Mart Attendant is to be knowledgeable of all store merchandise, use suggestive selling techniques with customers, and to operate cash register and accurately balance cash drawer on a daily basis.   Essential Duties and Responsibilities include the following. Other duties may be assigned.   Knowledgeable of all store merchandise and communicate this knowledge in a friendly and helpful manner to customers.   Answer questions of location, use and price of merchandise.   Able to use suggestive selling techniques with customers.   Inspects merchandise prior to wrap/bagging to verify that merchandise is in satisfactory condition.   Able to operate cash register to total guest's purchases and accurately balance cash drawer on a daily basis   Assist in stocking store displays as needed. Obtains merchandise from stockroom as necessary.   Maintain cleanliness of store by re-shelving merchandise, dusting, vacuuming, etc.   Obtain merchandise from stockroom when merchandise not on floor or on display par.   Able to review price sheets for price change/adjustment.   Able to collect cash, check, charge for each transaction.   Balance cash drawer at the beginning and end of each shift.   Accurately note spoilage or damage of any/all items carried in stock.   Work with buyers for suggestions on re-orders of merchandise and customer requests.   Effectively resolve customer complaints to the benefit of the guest, department and resort.   Demonstrate a calm, organized approach in all situations.   Foster collaboration both with members of your work team and with colleagues.   Assist in periodic, special and/or perpetual inventory of store.   Participate in in-store training or product knowledge seminars.   Demonstrate a guest service attitude   Maintain a positive, friendly and caring attitude with guests, colleagues and resort personnel.   Maintain a professional appearance reflective of the hotel image and conduct behavior in a mature and professional manner.   Supervisory Responsibilities This job has no supervisory responsibilities.   Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations.  The requirements listed below are representative of the knowledge, skill, and/or ability required.   Education and/or Experience High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.   Age Requirements Must be at least 21 years of age.   Language Skills Ability to read and comprehend simple instructions, short correspondence, and memos.  Ability to write simple correspondence.  Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.   Mathematical Skills Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.  Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.   Reasoning Ability Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.  Ability to deal with problems involving a few concrete variables in standardized situations.   Certificates, Licenses, Registrations Cache Creek Casino Resort Tribal Gaming License.   Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodations.   While performing the duties of this job, the employee is regularly required to stand; walk and talk or hear. The employee is frequently required to use hands to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch, or crawl and taste or smell. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 100 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.   Work Environment The work environment characteristics described are representative of those an employee encounters while performing the essential functions of this job with or without reasonable accommodations.   While performing the duties of this job, the employee is occasionally exposed to fumes or airborne particles; outside weather conditions and Second hand tobacco smoke. The noise level in the work environment is usually moderate.   Other Skills and Abilities Highly motivated, energetic and quality oriented individual. Excellent communication and interpersonal skills. Required work schedule may include evenings, nights, weekends and holidays. Knowledge of Verifone Ruby Point-of-Sale and Amcom Back Office Systems a definite plus. Self motivated. May be required to assist other departments within the division. Assures safety and security policies and procedures are followed. Ability to remain calm and poised under pressure. Must be a team player but be able to work well independently. Must have flexible hours. Effective listener and communicator. Maintain a professional appearance reflective of the hotel image and conduct behavior in a mature and professional manner.

Summary Welcome and service guests in a professional and friendly manner. Perform massage and body treatment services offered by The Spa at CCCR.   Essential Duties and Responsibilities include the following. Other duties may be assigned.   Perform massage and body treatment services offered by The Spa at CCCR.   Full knowledge of all body care retail products offered at The Spa at CCCR.   Basic knowledge of human anatomy and have the ability to handle related questions.   Ability to perform the following massage techniques, but not limited to: Swedish, Deep Tissue, Prenatal, Reflexology, Hot Stone, and Chair Massage.   Full knowledge of all services provided in The Spa and cross sell services.   Create and maintain a professional, friendly and elegant spa environment for all patrons.   Ensure professional, courteous and knowledgeable customer service at all time.   Maintain the cleanliness and neatness of The Spa at all time.   Clean and sanitize work station after each guest. Ensure the cleanliness of work station and equipment at all times.   Attend all product knowledge and motivational training program, meeting and work related events.   Perform other work related duties assigned by the management.   Must be able to work on weekends and holidays.   Must be able to work all shift hours.   SELLING, PROMOTIONS AND SALES GOAL Promote and cross sell non-massage and body treatment related spa services to guests.   Promote body care retail product offered by The Spa at CCCR to all guests with explanations of features and benefits of the products.   Initiate and participate in self-promotional activities.   Supervisory Responsibilities This job has no supervisory responsibilities.   Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed below are representative of the knowledge, skill, and/or ability required.   Experience and/or Education Must have a minimum of 500 hours as a massage therapist and valid CMT (Certified Massage Therapist) certificate issued by an official and legal institution.   Age Requirements Must be at least 18 years of age.   Language Skills Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one situations to guests and employees of the organization.   Mathematical Skills Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.  Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.   Reasoning Ability Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.  Ability to deal with problems involving a few concrete variables in standardized situations.   Certificates, Licenses, Registrations Cache Creek Casino Resort Tribal Gaming License. Valid CMT (Certified Massage Therapist) certificate issued by an official and legal institution.   Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodations.   While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; talk or hear and taste or smell. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds.   Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job with or without reasonable accommodations.   While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts and secondhand tobacco smoke. The noise level in the work environment is usually quiet.

Summary To provide superior customer service to gaming guests through the exchange of currency, tokens and TITO tickets; through the facilitation of jackpot payments and machine fills.                        Essential Duties and Responsibilities include the following. Other duties may be assigned.   Provide service to guests playing slot machines in the High Limit Area or other assigned areas within the slot department.   Create an enjoyable environment for casino customers, while ensuring integrity of casino operations and adherence to Internal Controls.   Responsible for all entrusted funds during an assigned shift.   Supply currency and tokens to slot department personnel.   Process jackpot payouts and verify CTR and W2G paperwork.   Complete all paperwork with accuracy and in a timely manner.   Facilitate the exchange of tokens and/or currency with the Cage Department.   Provide dispatch notices to slot personnel to service casino guests, resolve minor machine issues, complete machine fills for tokens and/or tickets, pay jackpots, make change and/or cash machine tickets.   Customer Service:  Greet guests at service windows and/or immediate area, offer ticket redemption, answer questions about machines and/or the casino; represent Cache Creek Casino Resort as a role model employee with a positive attitude and professional demeanor.   Customer Acknowledgement:  Make facial, contact, smile, and greet guests during all guest interactions; direct all guests to appropriate areas of the casino based on inquiries; answer questions accurately; access slot floor personnel, casino host or F&B server when appropriate.   Teamwork:  Effectively interact with coworkers, supervisors, casino hosts, slot technicians, EVS and F&B personnel to ensure service requests are met and the slot environment is well maintained.   Cleanliness:  Maintain general cleanliness of casino areas by removing trash from slot machine banks, chairs and coin trays; general cleaning of slot machines.   Protect Casino Integrity:  Maintain pouch and paperwork accuracy within department standards; ensure proper change/pouch impressments; alert supervisors about possible suspicious activity.   Ability to accurately type 30 WPM.   Capable of identifying situations that require supervisory personnel.   Supervisory Responsibilities This job has no supervisory responsibilities.   Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations.  The requirements listed below are representative of the knowledge, skill, and/or ability required.   Education and/or Experience Associate's degree (A. A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.   Age Requirements Must be at least 21 years of age.   Language Skills Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.  Ability to write routine reports and correspondence.  Ability to speak effectively before groups of customers or employees of organization.   Mathematical Skills Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.  Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.   Reasoning Ability Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.   Certificates, Licenses, Registrations Cache Creek Casino Resort Tribal Gaming License.   Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodations.   While performing the duties of this job, the employee is regularly required to stand; reach with hands and arms and talk or hear. The employee is occasionally required to walk and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision and color vision.   Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job with or without reasonable accommodations.   While performing the duties of this job, the employee is regularly exposed second hand tobacco smoke. The noise level in the work environment is usually moderate.

Summary Greet the guest, take orders and enter into POS system then process payment. Expedite the food serving process by running food orders that are submitted through the POS system.   Essential Duties and Responsibilities include the following. Other duties may be assigned.   Take guest order, collect payments and process through POS system   Deliver food orders to guests dining in a full service restaurant.    Present proper food items by seat position according to the ticket.   Carry a 27” oval tray in a traditional restaurant style containing hot and cold food items.    Successfully pass Micros 101 and obtain general knowledge and skills in operating POS system.   Read tickets, place proper food items on tray, and assure food is delivered timely hot and/or cold.   Bus, clean and re-set tables   Transport dishes to and from dish-room   Complete and reconcile all paperwork according to standard   Obtain TIPS certificate and Guest Service Training within 90 days of employment.    Perform proper table side wine service.   Capable of describing, opening, and presenting wine.    Expedite kitchen line in the absence of the Expo.    Perform tasks including bussing tables, side work, and duties assigned by management.    Perform steps of service and maintain restaurant service standards.   Practice Safety and Sanitation techniques.   Provide excellent service to the guests and basic knowledge about the casino resort.    Follow RICH and Food & Beverage standards.   Supervisory Responsibilities This job has no supervisory responsibilities.   Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed below are representative of the knowledge, skill, and/or ability required.   Experience and/or Education One year related experience or training in an F&B environment. Ability to thoroughly master menu, wine and spirit knowledge required.   Age Requirements Must be at least 21 years of age.   Language Skills Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one situations to guests and employees of the organization.   Mathematical Skills Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.  Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.   Reasoning Ability Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.  Ability to deal with problems involving a few concrete variables in standardized situations.   Certificates, Licenses, Registrations Cache Creek Casino Resort Tribal Gaming License.   Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodations.   While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to taste or smell. The employee is occasionally required to stoop, kneel, crouch, or crawl. The employee must regularly lift and /or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision and ability to adjust focus.   Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job with or without reasonable accommodations.   While performing the duties of this job, the employee is frequently exposed to secondhand tobacco smoke. The employee is occasionally exposed to moving mechanical parts; high, precarious places; fumes or airborne particles and risk of electrical shock. The noise level in the work environment is usually loud.

Summary Drop and replace Slot Machine BV cans from scheduled drop zones daily. Assist when needed in the Count Room.   Essential Duties and Responsibilities include the following. Other duties may be assigned.   Open machines and retrieve all currency (BVA) cans from slot machines and replace with empty cans that are scheduled for drops.   Perform a full drop on the first of every month.   Learn all aspects of Drop Team duties.   Assist in Count Room as needed.   Unload and empty BV slot cans and prep currency for processing.   Unload and empty Table Game boxes; prep currency and chips for processing.   Prep and fill cash cassettes for ATM and NRT machines for the next drop day.   Follow all regulatory and department policies outline in the SIC and department SOPs.   Supervisory Responsibilities This job has no supervisory responsibilities.   Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   Education and/or Experience Six months related experience and/or training.   Language Skills Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.   Mathematical Skills Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.   Reasoning Ability Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.   Certificates, Licenses, Registrations Cache Creek Casino Resort Tribal Gaming License   Age Requirements Must be at least 21 years of age.   Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and stoop, kneel, crouch, or crawl. The employee is frequently required to talk or hear. The employee is occasionally required to climb or balance. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, peripheral vision, depth perception and ability to adjust focus.   Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   While performing the duties of this job, the employee is regularly exposed to moving mechanical parts; second-hand smoke, fumes or airborne particles and vibration. The employee is frequently exposed to risk of electrical shock. The employee is occasionally exposed to wet and/or humid conditions. The noise level in the work environment is usually loud.    

  We are currently accepting applications for our free dealers school   -FREE Blackjack Dealer School -Training for open PART-TIME positions -Screening interview required -Successful audition required for hiring -Hiring Bonus: $100 after successful completion of 90 days working as a Table Games Dealer.    Who should apply? - Individuals interested in a career as a Casino Dealer - PART-TIME positions available- guarantee up to 3 shifts per week - Must be able to work weekends, holidays and any shift - Must be 21 years or older to apply   School will start Monday, January 21, 2019 and end on Friday, February 8, 2019 Training Days: Monday-Friday Training Hours: 12:00pm-6:00pm   Duration of training: 3 weeks Where: Cache Creek Casino Resort Employment Center               4180 Truxel Rd. #150               Sacramento, CA 95834                  Attending Cache Creek Casino Resort Dealer School is not a guarantee of future employment.  Students must be able to pass auditions for Blackjack.  Additionally, pre-employment drug screening and background checks are required.

Summary Ensure the highest quality food preparation and presentation in the kitchen stations.                                                  Essential Duties and Responsibilities include the following. Other duties may be assigned.   Prepare all necessary menu items and specialty items - like Banquet menu items - including soups and sauces, as directed by the Chef-on-Duty.   Demonstrate knowledge and understanding by executing quality food production and presentation.   Communicate effectively with both the front and back of house staff.   Take daily inventory of the production walk-ins, produce a production list based on this information and present it to the Chef-on-Duty for verification.   Communicate with peers on daily tasks, production checklist and Casino events.   Prepare hot food, cold food sandwiches, salads and dressings as needed.   Operate machineries such as Power Mixers, Slicer, Emulsifier, Steamer etc. upon completion of training with culinary management: documented with signature sheets.   Operate large volume cooking such as Grill, Deep Fryers, Griddles, Salamander, Stove Tops, Ovens, Soup Kettles, Tilt Skillets and Steamers along with new equipment in the future.   Perform the 6 basic knife cuts:   Allumette:  A basic knife cut measuring ¼ inch × ¼ inch × 2½ inches.   Large Dice:  A basic knife cut measuring ¾ inch × ¾ inch × ¾ inch.   Medium Dice:  A basic knife cut measuring ½ inch × ½ inch × ½ inch.   Small Dice:  A basic knife cut measuring ¼ inch × ¼ inch × ¼ inch.   Batonnet:  A basic knife cut measuring ½ inch × ½ inch × 2½-3 inches.   Julienne:  A basic knife cut measuring 1/8 inch × 1/8 inch × 2½ inches.   Demonstrate knife skills by completing the following tasks within the time allotted:    Dice a 30 pound case of yellow onions in 25 minutes or less.           Slice a 20 pound case of squash in 12 minutes or less.   Proficient Grill, Sauté, and Broiling techniques.   Follow recipes and set up documentation.   Comprehensive preparation of Mexican, Italian and American Cuisine.   Understand and display proper handling of meat, fish, poultry, vegetables and dairy products in accordance with HACCP (Hazard Analysis Critical Control Point) standards; organize a speed rack in proper order.   Check the quality and temperature of food, ensuring product consistency with health standards followed by using Time and Temperature Logs.   Rotate food in coolers, dry storage and utilize mise en place to ensure freshness and reduce waste and spoilage. (FIFO, First In First Out: The product that is received first needs to be used first)   Prepare food to the highest standards of culinary quality.   Clean, sanitize, and restock workstations, storeroom and walk in refrigerators.   Set up mise en place for all stations.   Help others as needed - various banquet productions and/or other outlets - thus contributing to an environment where teamwork prevails.   Keep work areas and refrigerators clean, sanitized and organized at all times.   Report all faulty equipment or unsafe conditions immediately.   Maintain professional grooming and appearance and act as a role model according to established grooming and appearance policy.   Willing to learn additional skills from mentor.   Assists guests with special requests.   Comply with all Cache Creek Casino Resort safety, health and sanitation policies and procedures.   Other duties as assigned by the Chef on Duty.   Assist with special events as needed.   Supervisory Responsibilities This job has no supervisory responsibilities.   Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations.  The requirements listed below are representative of the knowledge, skill, and/or ability required.   Education and/or Experience High school diploma or general education degree (GED) required; or 1 year related experience and/or training; or equivalent combination of education and experience. Must have knife and equipment skills and knowledge of hot & cold food. 1 year kitchen service including 6 months in equivalent position at a high quality restaurant, resort or hotel, or combination of education and experience.   Age Requirements Must be at least 18 years of age.   Language Skills Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence.  Ability to speak effectively before groups of customers or employees of organization.   Mathematical Skills Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.   Reasoning Ability Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.   Certificates, Licenses, Registrations Cache Creek Casino Tribal Gaming License. Sanitation Certificate   Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job with or without reasonable accommodations.   While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; talk or hear and taste or smell. The employee is occasionally required to sit; climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and /or move up to 25 pounds, frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision and depth perception.   Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job with or without reasonable accommodations.   While performing the duties of this job, the employee is occasionally exposed to wet and/or humid conditions; moving mechanical parts; fumes or airborne particles; extreme cold; extreme heat; risk of electrical shock and second hand tobacco smoke. The noise level in the work environment is usually loud.