109 Customer Service jobs

On My Own Independent Living Services   is a local company dedicated to providing direct in-home care, quality supervision and supportive services for adults with developmental disabilities, parents, and the elderly. We have an excellent reputation and strive to create a culture of creativity and compassion. As a   Direct Service Provider   you will work with developmentally disabled adults who want to live independently in their own homes. This position includes teaching clients the skills they need to increase their independence at home; and working as a personal attendant, spending 80% or more of time supervising, feeding, dressing, meal preparation, etc. Many of our clients receive services from both   On My Own   and   IHSS   (In-Home Support Services). In addition to meeting your passion for making a difference in the lives of those we serve, the benefits package for eligible employees includes: overtime, holiday pay, medical, dental, vision, life insurance; a suite of...

Newport Group has a great opportunity for a Business Analyst at our Folsom, CA office. S/he will document business and functional requirements, develop, modify, test and implement new operational processes, and IT systems enhancements, document and support application modules for internal and external use, guided by precedent and working within the limits of established policies. ESSENTIAL FUNCTIONS: Act as the primary project liaison between business users and technical teams. Identify, analyze and translate business Product Owners needs into written project definitions, user stories, and acceptance criteria for new application development or enhancement requests. Work with Product Owners to help translate business needs into a groomed product backlog. As a team member on an Agile Scrum project team the Business Analyst will partner with Product Owners, Scrum Masters and team members including development, database resources, report writers, quality assurance...

Newport Group is looking for a Conversion Consultant who will be responsible for leading the conversion of new clients to Newport Group and will orchestrate all aspects of new client integration, including but not limited to technical, communication plan and data/system initiatives. The Conversion Consultant will work closely with the client and internal resources to ensure a successful conversion.The Conversion Consultant is responsible for executing the conversion process for assigned accounts immediately after the sale and is responsible for delivery of commitments made during the sales process.  While working in a team environment, s/he will assume ownership for plan, data and conversion responsibilities. S/he will coordinate and facilitate reoccurring meetings with agendas and minutes and perform a review of all communication materials including drafting/editing of materials. S/he must be able to immediately identify and communicate issues (financial or service deliverables)...

  Newport Group has a great opportunity for an Administrator in our ESOP group. The ESOP Administrator will be responsible for reviewing census information and determination of eligibility, reconciliation of trust asset, compliance testing under code sections 404, 415, 410(b), and 416, allocation of employer contributions and posting of other participant activity to individual accounts and preparation and review of Form 5500 and related schedules S/he will update all information into recordkeeping system, allocate investment gains/losses, allocate employer contributions and forfeitures, and balance summary of accounts to trust assets. Requirements: Bachelor’s degree or equivalent of related experience in the administration of retirement plans ASPPA designation a plus Experience in Relius a plus Excellent written and oral communication skills. Proficient using Excel, Word, PowerPoint, and Adobe Must have strong analytical, problem solving and organizational...

The Retirement Plan Call Center Representative focuses on assisting and resolving retirement plan participant’s direct requests and issues by answering incoming calls, making outbound calls to participants, and responding to emails.  The Retirement Plan Call Center Representative ensures that communication is answered in a timely and professional manner consistent with established corporate standards providing a high level of customer service to each participant.  S/he will answer incoming telephone calls in the participant service center, assisting participants with obtaining account information, enrollment questions, execute transaction requests (such as loans, distributions and fund transfers) and respond to participant questions by obtaining information from the appropriate person or system. In addition, the Retirement Plan Call Center Representative will assist participants with retirement projections and modeling as it relates to Newport’s online gap analysis tool, as well...

We have an excellent opportunity for a Retirement Plan Compliance Analyst. In this role the Compliance Analyst will perform compliance testing, testing review, document support, government forms preparation and review for moderately complex retirement plan. S/he will ensure that assigned plans remain tax qualified by meeting all IRS and DOL reporting and testing requirements. This also includes reporting on all accounting and financial activity for the plan.  The Retirement Plan Compliance Analyst will prepare all non-discrimination tests and other Compliance related testing on mostly larger and/or moderately complex plans as well as perform contribution calculations.  S/he will review legal plan document and all employee data and determine participant eligibility. The Retirement Plan Compliance Analyst will reconcile and/or review all financial activity as well as prepare all required government forms.    Requirements:   Bachelor’s degree in a business related...

Join the Covered California team! Do you have experience developing platform design requirements for enterprise-wide systems and participating in joint application design sessions? Are you looking for the next step in your leadership career? If you have a passion for detailed and technical work, apply through CalCareers today! In this role, you will join our Outreach and Sales Division to develop system enhancements that streamline the California Healthcare Eligibility, Enrollment, and Retention System (CalHEERS) for our Certified Enrollers. This position is also responsible for developing communication strategies and leading staff to produce content and communication designed to engage and inform our Sales Channel Partners. The classification title for this role is Staff Services Manager II (Supervisory) (SSM II). Application Deadline: 6/28/2021 @ 11:59 pm PST Documents Required: Application (STD Form 678), Resume, and Statement of Qualifications Duties...

First Pointe Management Group (FPMG) , a Property Management Company that is an inspiring place to work; with everything you are looking for in a career! We are seeking sharp, versatile and creative employees with strong social skills to connect with residents. We use a collaborative approach in leading our teams rather than a competitive one. Where every team members' input matters! We are hiring a full time  Leasing Consultant  for our 344 unit Apartment Community in Folsom, Ca. Schedule: Thursday-Monday from 9am to 6pm. Contributions: Our Leasing Consultants play an important role of matching prospects with the perfect apartment home. They are excellent communicators, personable, able to multitask/solution oriented and use their expertise to build long lasting relationships with our residents. Our consultants will work closely with our top management team to provide exceptional service to each resident. Each day is different, offering the ability to prioritize tasks,...

$200 Sign On Bonus paid after successful completion of 90 days working as a High Limit Redemption Booth Cashier!   Summary To provide superior customer service to gaming guests through the exchange of currency, tokens and TITO tickets; through the facilitation of jackpot payments and machine fills.                        Essential Duties and Responsibilities include the following. Other duties may be assigned.   Provide service to guests playing slot machines in the High Limit Area or other assigned areas within the slot department.   Create an enjoyable environment for casino customers, while ensuring integrity of casino operations and adherence to Internal Controls.   Responsible for all entrusted funds during an assigned shift.   Supply currency and tokens to slot department personnel.   Process jackpot payouts and verify CTR and W2G paperwork.   Complete all paperwork with accuracy and in a timely manner....

$200 Bonus paid after successful completion of 90 days working as a Esthetician!   Summary Welcome and service guests in a professional and friendly manner. Perform facial, waxing, brow & lash tint, make-up application and partial body treatment services offered by The Spa at CCCR.   Essential Duties and Responsibilities include the following. Other duties may be assigned.   Perform facial, waxing, brow & lash tinting, make-up application and body treatment services offered by The Spa at CCCR.   Full knowledge of all skin care and body care retail products offered at The Spa at CCCR.   Operate equipment needed to perform technical work.   Analyze different skin types.   Prescribe the appropriate facial treatment for all skin types.   Full knowledge of all services provided in The Spa and cross sell services.   Create and maintain a professional, friendly and elegant spa environment for all patrons....

Operator (Elk Grove Service) SALARY: $15.23 - $21.13 Hourly DEPARTMENT : Elk Grove Service OPENING DATE: 06/14/21 RECRUITMENT TYPE: Internal/External DESCRIPTION: https://www.sacrt.com/Career/ OFFICIAL DMV PRINTOUT IS REQUIRED AT THE TIME OF  APPLICATION As a result of the current COVID-19 State of Emergency, SacRT will accept online DMV printouts until further notice. *Incentive Bonuses Available! $500 - Upon completion of probationary period $500 - 6 months following completion of the probationary period Operates coaches in the Elk Grove Service Area ensuring safe and timely transport of passengers by inspecting coaches, maintaining designated route schedules, assisting passengers, and completing required reports. Elk Grove Service Area employs Full-Time and Part-Time employees in this position. *Elk Grove Service Area employs Full-Time and Part-Time employees in this position. However, candidates start in this position as Part-Time...

Call Center Representative If you have what it takes to join the best of the best, we are looking for you and your talents! Only those with the highest integrity, morals, customer service and outstanding attitude, need to apply. Role and Responsibilities: Remember, we are looking for the best of the best. Here are more information about the position: Hiring for the Mather office Must have Outstanding Attitude Computer skills including Microsoft Office Must have high attention to detail, ability to prioritize and organize tasks, maintain a professional and courteous demeanor at all times, and ability to communicate both in writing and verbally fluently in English. Must be dependable and on time with reliable transportation Independent problem solving Handling elevated calls with professionalism, courtesy and patience Mechanically inclined would be helpful There are other additional tasks that the Dispatcher will be required to perform as well...

Dispatch Position Location: Mather, CA Our dispatchers are responsible for getting our technicians to where they need to go. We are always looking for good dispatchers. The skills that we look for are: Good communication skills A good attitude Polite on the phone Ability to multi task Work in a call center with multiple conversations in the background Each call center representative (CSR) sits at their own desk and uses software for our industry for scheduling appointments with our clients. Previous experience is not necessary but it appreciated. We do train in house for this position as well as all others. If you know of a friend or relative looking for a career please forward this to them and have them apply.

At AutoNation, doing what’s right by the customer comes standard at 300 locations coast to coast, so it’s no wonder we have served over 10 million happy customers. As a Service Advisor, you’ll be part of a nationwide team servicing 20,000 cars a day and building customer loyalty that spans generations. Along with your communication skills and automotive knowledge, you’ll utilize leading-edge technology to uncover selling opportunities that keep drivers safe in their vehicles. We represent 36 brands in 16 states, so there’s always opportunity to grow your career as a Service Advisor and beyond. Join AutoNation and accelerate as far and fast as your talent and our support can take you.

$800 Bonus paid after successful completion of 90 days working as a Warehouse Integrity Clerk   Summary Ensures the accuracy of physical assets leaving the warehouse.   Essential Duties and Responsibilities include the following. Other duties may be assigned.   Compares and verifies physical assets to requested supply lists to ensure accuracy.   Responsible for verifying signatures, HACCP recording and logging of requested supply lists.   Grants access to warehouse and maintains warehouse entry logs.   Verifies the integrity of warehouse bin labels and locations to our Inventory Management System.   Works with warehouse clerks to conduct and record rotation checks.   Audits requisitions after they have been updated into the Inventory Management System.   Performs general data entry work to create reports and generate feedback.   Successfully passes training and safely operates equipment such as...

Join the Covered California team! Are you bilingual in Spanish and experienced with at least 2 years of customer service? Do you want to be the first contact in helping Californians enroll in quality health care? If you are ready to start your career working in fast-paced environment, take the exam and apply today! Covered California is looking for a Bilingual Service Center Representative to join the Service Center Division. The Bilingual Service Center Representative interacts and solves the needs of the consumers, potential consumers, and other entities such as Qualified Health Plans (QHPs), Certified Insurance Agents (CIAs), Certified Enrollment Counselors (CECs) or County Eligibility Workers (CEWs). This role involves answering inbound calls in a high volume service center environment, collecting and entering essential data elements into a computer system(s), and providing an overview of qualified health plans for Covered California. The classification for this role is...

Join the Covered California team! Are you someone who is passionate about Human Resources? Do you have strong analytical, verbal, and written communication skills? If you enjoy a fast-paced, customer driven environment, then please see below for more information on this exciting position! Covered California is looking for a Payroll and Benefits Analyst to join our Human Resources Branch. This position performs duties related to payroll, benefits, leave accounting, and training development and administration. You will have the opportunity to independently draft and build internal training material and personnel documents, and provide outstanding customer service to our customers. If this position interests you, apply today! The State classification for this position is an Associate Governmental Program Analyst. Application Deadline: 6/18/2021 @ 11:59 pm PST; Applications must be submitted via CalCareers Desirable Qualifications: Knowledge of HR policies...

GENERAL DESCRIPTION: This Member Service Representative I is an energetic and goal-oriented individual who has a passion for service excellence. As a team member you are eager to build strong long-term relationships through the servicing of Golden 1 members in a professional, efficient, respectful manner providing a positive member experience. The MSR I responds accurately to member inquiries by telephone in English and Spanish languages (if certified). The ideal candidate will proactively engage members to achieve their financial goals in a consultative approach as part of the solution to their inquiry. TASKS, DUTIES, FUNCTIONS: Efficiently process service transaction(s) with minimal errors and mitigate potential losses to Credit Union and Member. Identify, investigate, and resolve basic member concerns, as well as process and complete member transactions in a timely and efficient manner. Identify and report fraudulent activity to prevent potential loss to Credit...

GENERAL DESCRIPTION:  The Home Loan Advisor - External will proactively solicit new residential mortgage loans to meet established loan quality and production goals. They will develop and maintain a strong network of business relationships to ensure a recurring source for mortgage loan referrals.   This network includes mortgage professionals, builders, other professional and personal contacts, and any other referral source the Advisor develops. The external Advisor will enhance this network by regularly participating in business related development opportunities, community events and professional organizations.   They will also be expected to handle branch or call center generated referrals only when the member requests an in person meeting. They will provide our members with the same exceptional service they give to their self-generated referrals and always conduct themselves in a professional and ethical manner. The Advisor shall maintain a thorough understanding of the...

GENERAL DESCRIPTION: This Member Service Representative I is an energetic and goal-oriented individual who has a passion for service excellence. As a team member you are eager to build strong long-term relationships through the servicing of Golden 1 members in a professional, efficient, respectful manner providing a positive member experience. The MSR I responds accurately to member inquiries by telephone in English and Spanish languages (if certified). The ideal candidate will proactively engage members to achieve their financial goals in a consultative approach as part of the solution to their inquiry. TASKS, DUTIES, FUNCTIONS: Efficiently process service transaction(s) with minimal errors and mitigate potential losses to Credit Union and Member. Identify, investigate, and resolve basic member concerns, as well as process and complete member transactions in a timely and efficient manner. Identify and report fraudulent activity to prevent potential loss to Credit...