75 Customer Service jobs

Summary Reporting to the Environmental Services Supervisor, the Environmental Services Cleaning Specialist is responsible for cleaning their assigned area.  Thorough cleaning of the facility includes sweeping, vacuuming, dusting, removing fingerprints and smudges from mirrors and glass, shining surfaces, replenishing work and guest supplies, etc.    Essential Duties and Responsibilities include the following. Other duties may be assigned.   Compliance with all department and property operating policies and procedures.    Maintains cleanliness of assigned areas.    Utilizes equipment such as pan and broom, vacuum, Unger kits, small scrubbers etc.    Ensures all equipment is used and maintained in accordance with proper procedures.    Adheres to all safety guidelines including the use of protective equipment.  Uses chemicals in a proper, safe and responsible manner.   Exhibits a cooperative demeanor when interacting with peers, supervisors and guests.    Performs duties in a timely and efficient manner.    Maintains proper pars and stock levels.    Communicates problems, challenges or unusual matters of significance to supervisor.    Informs supervision of needed support, supplies or repairs.    Supports and complies with courtesy and customer service guidelines, policies and procedures.    Ensures all storage areas and carts are clean and organized.   Supervisory Responsibilities This job has no supervisory responsibilities.   Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations.  The requirements listed below are representative of the knowledge, skill, and/or ability required.   Education and/or Experience Three to six months related experience and/or training; One year certificate from college or technical school; or equivalent combination of experience and education.   Age Requirements Must be at least 21 years of age.   Language Skills Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to speak effectively before groups of customers or employees of organization.   Mathematical Skills Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.  Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.   Reasoning Ability Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.  Ability to deal with problems involving a few concrete variables in standardized situations.   Certificates, Licenses, Registrations Cache Creek Casino Tribal Gaming License. California Driver's License may be required for specific job assignments.   Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job with or without reasonable accommodations.   While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl and talk or hear. The employee is frequently required to climb or balance. The employee is occasionally required to sit and taste or smell. The employee must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 100 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.   Position holder is expected to distinguish between clean and dirty surfaces.  Position holder is expected to, at times, carry equipment from place to place.  Position holder may be expected to carry work equipment thru-out the shift.  Position holder may be required to lift trash receptacles in order to properly clean and/or empty them.  Position holder may, at times, be required to drive company vehicles.  Position holder may, at times, be required to crawl under secured items.  Position holder will commonly use heavy duty power equipment such as power washers, honing machines, etc.   Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job with or without reasonable accommodations.   While performing the duties of this job, the employee is regularly exposed to fumes or airborne particles. The employee is frequently exposed to moving mechanical parts; high, precarious places and toxic or caustic chemicals. The employee is occasionally exposed to wet and/or humid conditions; outside weather conditions; risk of electrical shock and vibration. The noise level in the work environment is usually moderate. This position requires the position holder to spend a great deal of time indoors and around slot machines.  This is a smoke filled environment.   Additional Information Ability to remain calm and poised under pressure.  Strong work ethic with a hands-on approach.  Ensures safety and security policies and procedures are followed.  Good time management, organizational and interpersonal skills.  Excellent attention to detail a must.  Highly motivated, energetic and quality oriented.   Works closely with other employees.  May be required to assist other departments within the division.  Maintain a professional appearance reflective of the hotel image and conduct behavior in a mature and professional manner.

SUMMARY Distributes moneys to gaming guests via check cashing, conversion of coins, tokens and gaming chips into currency. Protects company assets while dealing with the public in an efficient and courteous manner.   ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.   Safeguard company assets and adheres to all Cage policies and procedures.   Maintains and is held accountable for all funds entrusted to him/her on an assigned shift.   Provides prompt, friendly and courteous service to all guests in a confidential manner.   Creates teamwork by helping co-workers with essential functions.   Balances all money transactions and paperwork.   Meets all attendance guidelines of the job and adheres to regulatory, departmental and company policies.   Acts as a role model; presenting oneself as a credit to Cache Creek Casino and encouraging others to do the same.   SUPERVISORY RESPONSIBILITIES This job has no supervisory responsibilities.   QUALIFICATIONS  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed below are representative of the knowledge, skill, and/or ability required.    EDUCATION and/or EXPERIENCE High school diploma or general education degree (GED); prior experience in handling large sums of money is preferred. A proven proficiency with computers and ten (10) key adding machines with some knowledge of computer keyboard are preferred. Must be able to enter data, read and interpret output from computer. Must have excellent guest and human relations skills. Must be able to work any day of the week and any shift. Must be able to get along with co-workers and work as a team. Must be willing to learn all phases of cage activity. Must present a well-groomed appearance.   Age Requirements Must be at least 21 years of age.   LANGUAGE SKILLS Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents.  Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.  Ability to write speeches and articles for publication that conform to prescribed style and format.  Ability to effectively present information to top management, public groups, and/or boards of directors.   MATHEMATICAL SKILLS Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's.  Ability to perform these operations using units of American money and weight measurement, volume, and distance.   REASONING ABILITY Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.   CERTIFICATES, LICENSES, REGISTRATIONS  Cache Creek Casino Resort Tribal Gaming License.   PHYSICAL DEMANDS  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodations.   While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl; and talk or hear.  The employee is occasionally required to sit.  The employee must regularly lift and/or move up to 25 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.   WORK ENVIRONMENT  The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job with or without reasonable accommodations.   While performing the duties of this job, the employee is regularly exposed to moving mechanical parts.  The employee is frequently exposed to second hand tobacco smoke, fumes or airborne particles.  The noise level in the work environment is usually moderate.

Do you possess top notch customer service skills? Are you looking for a part-time opportunity? (16-20 hours/week) As we expand our well-versed our client support team, we are looking for a colleague to make our team even stronger. Qualified candidates are dedicated, mature, with a can-do attitude and hunger for learning new things. Comfort and confidence on the phone combined with a sense of urgency assures that you will service all of our clients in a timely manner. What part will you play Potential home buyers and sellers reach out to us for assistance in finding the best performing real estate agent in their area. As a part-time Customer Service Representative, you will be contacting our real estate agents and informing them about their new clients. You are seen as the face (voice) of the company. Attention to detail is a must, as you will be confirming information with the agents and through your own independent research. What we expect from you Strong written and verbal communication skills! Be passionate, proactive and well spoken Take pride in your work and have great attention to detail 2+ years of experience on the phone is a must 2+ years of customer service experience (e.g. food, retail, services) Proven ability to work with goals Can show a high level of self-motivation Flexibility with changing business needs  Ability to tailor company message for clients and agents of different backgrounds Professional phone etiquette - be pleasant, quick on your feet, and efficient Willingness to keep learning and contribute to the company’s culture Can remember a lot of new information and is able to multitask Is computer savvy combined with fast and accurate typing skills What we offer A very competitive salary: $16 an hour A place at one of Sacramento's Best Places to Work (Finalists in 2016 and 2017) Warm, fun, welcoming and startup-like work environment A well built and engaging training program with an in-house trainer Great perks, like weekly catered breakfasts and lunches, our Holiday parties (hotel rooms provided!), team building outings (including plenty of food & drinks of course), and more No drama and no requests for overtime About ReferralExchange ReferralExchange is a fast-growing San Francisco tech firm with a large presence here in Sacramento. We connect residential home buyers and sellers with one of our 23,000 top-performing real estate agents, covering the entire United States. Our members exchange leads when they have business that they can’t support. We create a win-win situation where real estate agents get paid part of the closing cost, just by providing a successful referral. We made 120,000 matches in 2016 between real estate agents and home buyers/sellers. The Operations Team is a tight-knit, high energy group, who pulls together to conquer problems. We are small but nimble, so everyone pitches in to help at all parts of the business as needed. We love what we do and look forward to coming to work at an office with a stocked kitchen and coffee at the ready. For more information, please visit our website:  www.referralexchange.com https://referralexchange.applytojob.com/apply/tOnLOzFCxk/Customer-Service-Representative-Parttime?source=sacjobs

Spark inspiration, influence your colleagues and see your success in real time. Take the leap into the next level of your career by becoming a leader at ReferralExchange! ReferralExchange is looking for confident candidates with experience in customer support, business development, training, leadership, and management to join our Leadership Development Opportunity Program. Leadership Trainees will be on a tracked development program to become a part of our management team within one year! Candidates for the Leadership Development Opportunity position will have the skills to influence others and change behavior as well as the ability to build and maintain strong relationships. ReferralExchange will partner with you to develop the skills needed to become an impactful contributor to our organization’s initiatives. During the 12-month program, you'll acquire in-depth knowledge of the company's objectives and operations. You will develop expertise in the services we provide,   the markets   we serve, along with skills in championing a team for success.  If mastery is not achieved within that timeframe, you will not be eligible to move forward in the program.  This is a fast-paced environment that requires professionals who are hungry, self-starters ready to show what they can do. Our goal is to attract and retain the highest quality individuals to our fast growing team. We encourage the development of our employees and believe it is necessary for the growth and success of the company. Our Leadership Development Opportunity curriculum program provides a clearly defined career path to success with ReferralExchange. Our promotions don’t stop there; our top level management regularly comes from the ranks. What we expect from you Be willing to take risks for high rewards Be a passionate, professional team player Have an Associate’s degree, or equivalent solid experience Obtain California real estate license within 180 days of hire (company paid) Communicate with influence both written and verbally Demonstrate strong interpersonal skills and emotional intelligence Have a startup mindset and drive to hustle to get the job done Thrive in a metrics-driven fast-paced environment Be dedicated to excellence and possess a track record of exceeding goals Take initiative to learn about the business goals and anticipate future needs Believe in Customer Service as a company’s unique identifier Be creative when approaching business demands and flexible as they change What we offer Starting salary of $37k, increasing to $45k within 12 months Many more opportunities for advancement and promotion 401(k) plan with company matching contributions Medical, dental, and vision insurance benefits from day one Weekly catered breakfast and lunches, plus stocked drinks and healthy snacks Great events, like our Holiday parties (hotel rooms provided!), team building outings, and giving back to the community. Bragging rights! ReferralExchange was a finalist for “Best Places to Work” in Sacramento in 2016, 2017 & 2018 About ReferralExchange ReferralExchange is a membership network of 23,000 top-performing real estate agents covering the entire U.S. Our members give leads when they have out-of-area or excess business that they can’t support and receive leads when they are matched to manage these leads. ReferralExchange combines innovative technology and expert customer service to ensure the best possible experience for clients and agents – whether consumers are seeking a new property or are interested in selling their current home. Our mission is to be the number one transaction originator in the multi-billion dollar real estate referral industry. For the past several years, while the real estate market has been struggling, we have seen our overall growth in sales volume and sales profits exceed 50% a year.  We are expecting to double our client support team next year due to the new products and exploration of new markets. If you would like the opportunity to build and grow with a company on the rise, qualified professionals, submit your resume and thoughtful cover letter to our team to be considered! https://referralexchange.applytojob.com/apply/KjOziTZeYg/Leadership-Development-Opportunity?source=sacjobs

*Requisition Number:* 27917 Job Description Cintas is seeking an Assistant Route Service Sales Representative. Responsibilities include providing route service to a set customer base, through the pick-up and delivery of uniforms and facility services products such as floor mats, dust mops, air fresheners, soaps, restroom paper supplies and other ancillary products. Daily duties involve lifting, carrying and walking clean products into and soiled products out of customer accounts, as well as occasionally driving a company-owned vehicle to and from numerous customer stops throughout the day. The vast majority of RSSRs work 4 days per week and no weekends. Skills/Qualifications Required Qualified candidates must meet all requirements outlined by the Department of Transportation (DOT) for driving a regulated vehicle weighing more than 10,000 lbs. In order to comply with DOT requirements, qualified candidates must, prior to their first day of employment: * Have a valid driver’s license * Be at least 21 years of age * Obtain a DOT medical certification * Provide documentation regarding their previous employment All successful candidates will also possess: * The ability to meet the physical requirements of the position * A High School diploma, GED or Military Service * The ability to demonstrate a strong customer service orientation * Self-motivation and the drive to work in an environment that relies on teamwork to meet goals * A positive attitude, along with ambition, organization and service spirit This is a rewarding opportunity! To support our aggressive growth plans, we offer unique opportunities, including advancement, ongoing training, mentoring and the opportunity to develop world class business skills. Our employee-partners enjoy: * Competitive Pay * 401(k)/Profit Sharing/ESOP * Medical, Dental and Vision Insurance Package * Disability and Life Insurance Package * Paid Time Off and Holidays * Career Advancement Opportunities Headquartered in Cincinnati, Cintas is a publicly held company traded over the Nasdaq Global Select Market under the symbol CTAS and is a component of both the Standard & Poor’s 500 Index and Nasdaq-100 Index. Cintas Corporation helps more than 900,000 businesses of all types and sizes get READY™ to open their doors with confidence every day by providing a wide range of products and services that enhance our customers’ image and help keep their facilities and employees clean, safe and looking their best. With products and services including uniforms, mats, mops, restroom supplies, first aid and safety products, fire extinguishers and testing, and safety and compliance training, Cintas helps customers get Ready for the Workday®. To support our growth across North America, we’re seeking driven professionals with ambition to move up within our company. Our professional culture, our dedication to our employee-partners and limitless career opportunities—these are just a few benefits we’re proud to offer. Our employee-partners know every job is critical, and that teamwork drives innovation. Let’s talk about how you’ll fit into our team and how your hard work will be recognized through competitive pay, world-class benefits and ongoing career development. Are you Ready™ for limitless opportunities at Cintas? Cintas Corporation is an EEO/Affirmative Action Employer and will make all employment-related decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. *Job Category:* SSR *Organization:* Rental *Employee Status:* Regular *Schedule:* Full Time *Shift:* 1st Shift

*Requisition Number:* 27791 Job Description Cintas is seeking a Service Supervisor to work directly with our customer facing service team both on route and in-house. Responsibilities include supervising the service team who provides customer service, sales and the pick-up and delivery of products to our customers; hiring, training, developing and evaluating the service team to ensure Cintas customers receive the highest level of customer service and product quality in the most efficient manner; driving a company-owned vehicle to and from customer sites and assisting the service team with lifting, carrying and walking in and out of customer accounts. This position will oversee several key service department areas including maintaining excellent customer relationships, handling renewals of customer contracts, increasing internal sales, maintaining an efficient route structure and driver compliance. This is a middle-management position with direct supervisory and leadership accountability. Skills/Qualifications Required * High School Diploma/GED; Bachelor's Degree preferred * Have an active driver’s license * Be at least 21 years of age * Provide documentation regarding their previous employment Preferred * Experience working in a sales related role * Customer service experience, preferably in an industrial or service industry * Training or instructor experience Our employee-partners enjoy: * Competitive Pay * 401(k)/Profit Sharing/ESOP * Medical, Dental and Vision Insurance Package * Disability and Life Insurance Package * Paid Time Off and Holidays * Career Advancement Opportunities Headquartered in Cincinnati, Cintas is a publicly held company traded over the Nasdaq Global Select Market under the symbol CTAS and is a component of both the Standard & Poor’s 500 Index and Nasdaq-100 Index. Cintas Corporation helps more than 900,000 businesses of all types and sizes get READY™ to open their doors with confidence every day by providing a wide range of products and services that enhance our customers’ image and help keep their facilities and employees clean, safe and looking their best. With products and services including uniforms, mats, mops, restroom supplies, first aid and safety products, fire extinguishers and testing, and safety and compliance training, Cintas helps customers get Ready for the Workday®. To support our growth across North America, we’re seeking driven professionals with ambition to move up within our company. Our professional culture, our dedication to our employee-partners and limitless career opportunities—these are just a few benefits we’re proud to offer. Our employee-partners know every job is critical, and that teamwork drives innovation. Let’s talk about how you’ll fit into our team and how your hard work will be recognized through competitive pay, world-class benefits and ongoing career development. Are you Ready™ for limitless opportunities at Cintas? Cintas Corporation is an EEO/Affirmative Action Employer and will make all employment-related decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. *Job Category:* Service *Organization:* Rental *Employee Status:* Regular *Schedule:* Full Time *Shift:* 1st Shift

How would you like a unique career opportunity that can provide challenging work, a dynamic indoor/outdoor environment, career advancement, and a team of highly motivated people to help you succeed? You can have all of that when you work at CarMax! As a part of our CarMax store purchasing team, a Buyer Assistant is responsible for vehicle optioning and imaging for the CarMax website, securing purchased vehicles, completing visual vehicle inspections as a part of the vehicle transfer process and working with the purchasing team to hold on-site auctions.  A Buyer Assistant will also work with other departments to ensure that the needs of the business are met.   A strong commitment to customer service, good communication skills and attention to detail is required for this position. Ideal candidates will come from various backgrounds including retail, restaurant service and other service oriented positions.  This position requires the ability to work a flexible schedule including nights and weekends in a fast paced retail environment.  Position also requires the ability to work indoors/outdoors in a “hands-on” environment. Successful performance can lead to excellent career opportunities with CarMax!

Description: How would you like a unique career opportunity that can provide challenging work, a dynamic indoor/outdoor environment, career advancement, and a team of highly motivated people to help you succeed? You can have all of that when you work at CarMax! As a part of our CarMax store purchasing team, a Buyer Assistant is responsible for vehicle optioning and imaging for the CarMax website, securing purchased vehicles, completing visual vehicle inspections as a part of the vehicle transfer process and working with the purchasing team to hold on-site auctions.  A Buyer Assistant will also work with other departments to ensure that the needs of the business are met. A strong commitment to customer service, good communication skills and attention to detail is required for this position. Ideal candidates will come from various backgrounds including retail, restaurant service and other service oriented positions.  This position requires the ability to work a flexible schedule including nights and weekends in a fast paced retail environment.  Position also requires the ability to work indoors/outdoors in a hands-on environment. Successful performance can lead to excellent career opportunities with CarMax!

**Job ID:** 431197BR **Address Line 1:** 4075 Channel Drive **City:** West Sacramento **State:** California **Zip Code:** 95691 **Position Status:** Full-Time **Grade:** C **Job Description** **POSITION OVERVIEW:** Responsible for handling the needs of customers, processing documentation that accompanies the movement of freight, and performing other administrative and customer service duties as necessary in the daily operation of the service center. **ESSENTIAL JOB DUTIES/RESPONSIBILITES:** 1. Perform administrative/clerical functions, including but not limited to, maintaining files, copying, imaging, answering phones, data entry, sorting/ distributing mail and/or packages 2. Verify and complete required documentation and reports 3. Provide accurate information and assistance to customers, which includes determining pick-up and/or delivery needs, problem resolution, updating systems to meet customer special handling requirements, selling company services and provide potential leads to sales 4. Enter freight shipment information into computer system to include, but not limited to, accurately status shipments, generate freight bills and/or correct freight bills, etc. 5. Administer freight pick-up process, as required 6. Assist customers via phone, e-mail and/or fax in all inquiries, including but not limited to, tracing shipments, rate quotes, tariff discrepancies, billing and/or invoicing questions, etc. 7. Make freight delivery appointments, as required 8. Review drivers’ Hours-of-Service logs to ensure accuracy, as required; report discrepancies to appropriate leadership member 9. Assist city operations, including but not limited to, checking-in drivers and processing related documentation, coordinating drop-off situations, coordinating driver collections, etc. 10. Communicate with sales, operations and other service centers and/or departments to ensure customer’s needs are achieved and all issues are resolved 11. Reconcile cash and checks collected, prepare deposits and prepare COD check remittance to customers, as required 12. Comply with all applicable laws/regulations, as well as company policies/procedures 13. Perform other duties as required **Disclaimer:** This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job. **QUALIFICATIONS:** • High school diploma or GED • Two years general office experience preferred • One year customer service experience, preferred • Previous transportation experience preferred • Strong phone and interpersonal skills • Ability to count and perform basic math, with or without a calculator • Strong written and verbal communication skills • Ability to comprehend the various FedEx service products to assist in determining customers’ needs • Ability to use general office equipment, e.g. computer, fax machine, copier, scanner, etc • Typing/data entry skills • Ten-key skills preferred • PC experience with the ability to learn required computer systems/programs • Demonstrated time management, organizational and multi-tasking skills • Ability to handle confidential information • Ability to follow instructions and complete required training • Ability to work independently and/or as a team member • Ability to work in a fast-paced team environment **WORKING CONDITIONS:** • Office/dock environment • Fast-paced; deadline oriented • Hours may vary due to operational needs **Division Category:** Administrative **Company Name:** FedEx Freight Inc. FedEx Freight is an Equal Opportunity Employer, including disabled and veterans. If you have a disability and you need assistance in order to apply for a position with FedEx Freight, please call 800-888-8252 or e-mail at ADAAssistance@freight.fedex.com. FedEx Freight will not discharge or in any other manner discriminate against any employee or applicant for employment because such employee or applicant has inquired about, discussed, or disclosed the compensation of the employee or applicant or another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

Job Description: We are proud to be an EEO/AA employer. We maintain a drug-free workplace. SUMMARY Responsible for providing members with consultative quality service. Processes member transactions. Cross-sells credit union products and services that will benefit the members. These activities may be performed on the platform, teller line, and Advance Service Counter as needed. ESSENTIAL DUTIES AND RESPONSIBILITIES • Develop and maintain positive member and staff relationships. • Initiate Sales/Service activities: - Develop, set, and achieve personal sales and referral goals. - Assist in achievement of branch sales goals. - Refer members to Real Estate,SAFE Financial Services, and Business Specialist/Development Officer for assistance as appropriate. - Assist in developing and conducting branch sales programs, as requested. - Develop and maintain a proactive book of business to create ongoing and new sales opportunities through outbound sales calls - Participate in Benefit Fairs and offsite events to expand membership and book of business. • Provide consultative member service. • Achieve and maintain appropriate Mystery Shop and Survey scores through excellent service. • Conduct member-profiling methodology to determine member needs; confer with members on various products and services. Explain benefits and features. • Open New Account Products. • Accept loan applications, perform loan funding, participate in the audit process. • Maintain, sell and process Visa gift cards, debit and credit products. • Provide transactional member service in all areas of the branch. - Greet all members pleasantly and by name. - Accept and process deposits, withdrawals, payments, cashier checks, and cash advances according to SAFE’s policies. - Process over the counter requests for cashier checks, money orders and travelers’ cheques. - Thank members for their business. • Maintain and balance individual cash drawer throughout the day and at end of shift. • Assist in the opening, balancing and closing functions of the branch. • Participate in training and development of teammates as requested. • Maintain files, complete regulatory reports, and assist with other duties as assigned. • Participate in self-development and training programs. • Acquire personal skills through ongoing internal/external programs. • Assist team with overrides and approvals as authorized by branch management. • Resolve errors and member complaints. • Act in a supervisory capacity as requested. • Complete other duties as assigned. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION AND/OR EXPERIENCE Associate's degree (A. A.) or equivalent from two-year college or technical school; or one year related experience and/or training; or equivalent combination of education and experience. LANGUAGE SKILLS Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of members or employees of organization. MATHEMATICAL SKILLS Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry. REASONING ABILITY Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. CERTIFICATES, LICENSES, REGISTRATIONS N/A OTHER SKILLS AND ABILITIES • Communicate effectively. • Ability to function in a team environment as a proven team player. • Ability to make decisions and take responsibility for them. • Ability to act in a lead capacity when needed. OTHER QUALIFICATIONS N/A PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to stand; walk; sit and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

ESSENTIAL DUTIES AND RESPONSIBILITIES Develop and maintain positive member and staff relationships. Provide transactional service to members. -     Greet all members within 10 seconds & 10 feet pleasantly. -     Use the member’s name at least twice during the transaction. -     Accept and process deposits, withdrawals and payments according to SAFE’s policies and procedures.  -     Process over the counter requests for cashier checks, Visa cash advances, gift cards, postage   stamps, temporary checks and.Visa debit cards. Thank members for their business and use SAFE CU in the closing statement. Maintain individual cash drawer with appropriate drawer limits and balance drawer at the end of shift or as instructed by Management. Initiate Sales/Service activities: -     Develop personal sales/referral skills. -     Achieve monthly personal sales/referral goals. -     Initiate a sales activity with every member interaction. -     Assist in achievement of branch sales goals. -     Generate referrals/leads to the platform, Branch Business Specialist and/or LBE, Real Estate Mortgage Officer, SAFE Financial Services and SAFE’s Business Development Officer. . Assist in the branch’s daily opening and closing activities. Assist in the balancing and auditing of all negotiable and dual custody facilities. Maintain accurate and complete records of member transactions. Follow CIP procedures and complete regulatory reports to ensure compliance with BSA . Participate in personal self-development training through the completion of internal and external training programs. Assist with other duties as assigned QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty accurately, efficiently and satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION AND/OR EXPERIENCE                                                  High school diploma or general education degree (GED); and one year related experience in customer service and/or cash handling or equivalent combination of education and experience. LANGUAGE SKILLS                                            Ability to read and comprehend simple instructions, short correspondence, and memos.  Ability to write simple correspondence.  Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. MATHEMATICAL SKILLS                                             Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.  Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. REASONING ABILITY                                                     Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.  Ability to deal with problems involving a few concrete variables in standardized situations. OTHER SKILLS AND ABILITIES                                              Knowledge of various computer software programs Ability to communicate effectively Ability to function in a team environment as a proven team player Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

SUMMARY Responsible for the architect and product vision of the credit and debit card portfolio for both SAFE’s consumer and commercial members, including development, participation, profitability, roll-out and testing to ensure overall contribution to organization. Conduct comparative analysis against competitors and provide strategic planning of payment product direction and features., vendor management, disclosure management, budgeting, promotions, and product marketing. Will manage and influence all aspects of card product lifecycles, including business and risk analysis.   Monitors and maintains existing portfolios by ensuring product offerings are competitive, current, member segment applicable, and meet member experience expectations. The Product Manager develops and implements strategic plans for the program and facilities close partnerships with internal and external partners. ESSENTIAL DUTIES AND RESPONSIBILITIES • Develop and execute a strategic payment product plan. Develop, maintain, and fully understand product descriptions, including how the products work from start to finish. • Research new and existing payment products. Monitor industry trends, including researching competitor practices and pricing.   • Develop annual plans and ongoing forecasts, including identification of variances and development of corrective tactics as they develop (across both short and longer-term horizons). • Understand cardholder lifecycle management, recommend and champion product development, product enhancements, product elimination, margin or retention improvement actions and additional new revenue opportunities. • Develop strategic promotional programs to increase card penetration, usage and that deliver the highest value to cardholders while maximizing program returns. • Demonstrate an ongoing awareness of competition strategies, knowledge of their product offerings, and pricing patterns. Recommend new products, promotions, and changes to ensure SAFE is competitive in keeping SAFE’s cards top of wallet and top of mind. • Develop portfolio and member base segmentation strategies to deliver the highest value to cardholders while maximizing marketing program returns. • Responsible for effective product communication and knowledge oversight of product features, benefits, and promotions to Credit Union staff. • Ensure product enhancement and new product development process is aligned with the member/industry needs, credit union philosophy, organizational resources and current strategies. • Leverage industry and credit union data, market research, key learnings, and best practices to add value and deliver relevant insights and recommendations. • Have command of the intricacies of each payment product line, and serve as the in-house expert on a number of product-related issues. • Foster relationships with third party providers that assist SAFE in delivering best in class solutions and results as well as ensure optimum customer service, quality, accuracy and responsiveness. • Work with all levels of management in product development, as well as collaborate with internal departments on evaluation, implementation launch, and ongoing servicing. • Serve as lead contact for compliance functions as related to card specific compliance requirements.   • Other duties as assigned. SUPERVISORY RESPONSIBILITIES • Write and conduct quarterly and annual performance evaluations, including setting short and long term goals as well as defining any required training and development plans. Coach and counsel subordinates, give positive reinforcement, recognize and reward staff when warranted. Perform disciplinary actions when applicable. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Knowledge of the financial services industry • In depth knowledge of card payment industry • Knowledge of Credit, Debit, ATM, Gift, and Prepaid card functions, Visa and other non-Visa networks • Knowledge of and ability to analyze major network interchange structure and processing • Knowledge of CO-OP’s Shared Branching processing and ATM network • Comprehensive knowledge of federal and state regulations, Credit Union policies, and Visa rules • Customer service orientation • Time management and prioritization • Ability to read and interpret card related disclosures • Ability to read, interpret, and write routine reports, correspondence, and procedure manuals • Ability to speak effectively before groups of customers, employees, and senior management   • Ability to perform root cause analysis   • Knowledge of Project Management methodologies • Knowledge of financial institution risk assessment, risk mitigation, and internal control practices • Ability to multi-task, set priorities, and execute action plans in order to meet organization goals and deadlines EDUCATION AND/OR EXPERIENCE Bachelor's degree (B. A.) from four-year college or university Five (5) years financial institution experience Three (3) years card product management experience (card operations experience ok) An equivalent combination of education and experience may be considered. OTHER SKILLS AND ABILITIES • Is committed to developing professionally, attends professional conferences, focuses on best practices, values cutting-edge practices and approaches; takes advantage of a variety of learning activities, introduces newly gained knowledge and skills on the job. • Shows ability to plan, schedule, direct work of self and others; balances task requirements and individual abilities; organizes materials to accomplish tasks, sets challenging yet achievable goals for self and others. • Communicates a vision and inspires motivation; engages with others (direct-reports and peers) in a team process to solve problems; works to find win/win resolution of differences; is aware of how management style impacts staff productivity and development; modifies leadership style to meet situational requirements; helps team stay focused on major goals while managing within a context of multiple directives. • Possesses, acquires, and maintains the technical/professional expertise required to do the job effectively and to create client/customer solutions. Technical/professional expertise is demonstrated through problem solving, applying professional judgment, and competent performance. • Sets high standard and well-defined, realistic goals for one’s self; displays a high level of effort and commitment towards completing assignments in a timely manner, works with minimal supervision; is motivated to achieve. • Takes action without being asked or required to; achieves goals beyond job requirements; being proactive; taking prompt action to accomplish objectives. • Clearly conveys and receives information and ideas through a variety of media to individuals or groups in a manner that engages the listener, helps them understand and retain the message, and invites response and feedback. Keeps others informed as appropriate. Demonstrates good written, oral, and listening skills. • Excellent planning, interpersonal, influencing, and problem solving skills are required • Must have demonstrated ability to motivate people & find common ground to achieve objectives • The ability to develop and forecast budgets for current and future years. • Superior verbal and written communication skills, including ability to tailor communications based on audience • Strong understanding of financial products and services, digital transformation and emerging technologies preferred. • Ability to act quickly and triage in a crisis situation to make decisions and keep key constituents informed of the situation • Organize and execute work to goals and end dates; demonstrates a sense of urgency around problems • Excellent relationship management skills • Organize, manage and track multiple detailed tasks and assignments with frequently changing priorities in a fast-paced work environment • Promoting effective coordination between work groups • Proven track record of building influential relationships with internal customers; ability to influence across departmental lines without direct authority • Ability to think strategically and identify and understand business needs and translate into strategic direction, plans and solutions • Monitors and checks work to meet quality standards; demonstrates a high level of care and thoroughness checks work to ensure completeness and accuracy. • Experience working with IT groups to create technical solutions for business needs. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

Call Center Service Representative I, IIJob Title:Call Center Service Representative I, IIJob Type:Full-Time, 38-40hrs. Plus Full BenefitsLocation:Rancho Cordova, CA  Job Description: We are proud to be an EEO/AA employer. We maintain a drug-free workplace. SUMMARY Responsible for assisting members with financial needs, questions and transactions. Cross-sells appropriate Credit Union products and services to members in order to help SAFE achieve its financial service sales and referral goals. Provides continuous quality service to all members. ESSENTIAL DUTIES AND RESPONSIBILITIES • Assist members with all general inquiries on accounts and loans. • Process member transaction requests, including inputting check orders through Clarke American. • Problem-solve with members regarding account concerns. • Input loan applications for all loans including Home Equity lines/loans. • Explain, promote, refer and sell Credit Union products and services using consultative selling techniques. • Quote rates ranges from SAFE’s Savings/Loans Rate Sheets. • Conduct member profiling to determine member needs. • Open sub-share accounts (Checking, Money Markets, Special Purpose Savings, Certificates, and Holiday Club Accounts). • Achieve individual sales and services goals (Call Monitors/Mystery Shops, Adherence, and Call Volume). • Process mail. • Confer with other departments to resolve member questions and concerns. • Maintain posting drawer and ensure drawer balances daily. • Provide support to Service Representative I’s. • Maintain an ongoing awareness of developments/changes in policies, procedures, products and services. • Adhere to Attendance and Punctuality Guidelines. • Complete other duties as assigned. EDUCATION AND/OR EXPERIENCE High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience

Please apply in person, mail or fax to: Sacramento Regional Transit District Human Resources Department 2810 O Street Sacramento, CA 95816 Phone: (916) 556-0298 Fax: (916) 457-7194 SUPPLEMENTAL QUESTIONNAIRE AND TYPING CERTIFICATE ARE REQUIRED AT THE TIME OF APPLICATION JOB SUMMARY The purpose of this position is to assist customers by receiving and processing service complaints, comments, employee commendations and inquiries and to problem solve and mediate unexpected and unusual issues directly from the general public and determine potential Regional Transit policy and regulation compliance issues. This is accomplished by processing incoming customer contacts received through written and electronic correspondence and via telephone; maintaining records of all customer contacts in database; researching and resolving or escalating issues/comments to appropriate department; completing and obtaining customer signature of Passenger Service Reports (PSR) for official complaints; correspond with customers regarding status of complaints. Other duties include tracking, recording and reporting information; preparing documents, reports and correspondence; coordinating schedules and meetings and completing related administrative duties. ESSENTIAL FUNCTIONS Acts as initial contact to the general public for comments regarding all agency services; Receives all positive and negative comments, suggestions and complaints from the public regarding operations issues (of Operators, schedules, Regional Transit policy and regulation compliance related, etc.) as well as other agency services/projects; Responsible for second level support related to Connect Card, RT Mobile application and other RT branded products/support solutions by evaluating and analyzing the symptoms, renewing customers transactions/purchases and account information; Documents information, inputs into automated tracking system, researches and resolves complaints as appropriate or obtains signature from customer, completes PSR as necessary and routes to appropriate department for follow-up and response; Prepares initial written communication and meets with customers to advise of action(s) taken in response to comment/issue; Participates in, attends and prepares for various meetings and information/outreach events; Completes administrative support by preparing, proofreading, editing, revising, and formatting correspondence and documents; Keeps status reports on information and records; tracks and reports on special information as needed; Compiles data on customer issues or reporting process improvements; and utilizes application programs to chart and display recorded information for inclusion in reports; Conducts observations of the District’s bus and light rail system for compliance and to investigate customer issues, concerns and complaints and identifies and reports observed violations. MINIMUM QUALIFICATIONS Education:   High School diploma or equivalent. Experience:   A minimum of one (1) year of general office or administrative support experience which must have included substantial public contact and customer service work. Required Computer Skills: Intermediate word processing, spreadsheet, presentation and database software. TYPING REQUIREMENT Applicants must have the ability to type accurately at a net rate of 40 words per minute. At time of application, applicants must submit typing certificate, less than two (2) years old (dated between November 8, 2018 and November 26, 2018), and MUST include: (1) A statement that it was a 5-minute timed test; (2) Total gross words per minute and number of errors; (3) Date the typing test was administered; and (4) Name of instructor or certifying official administering the test. Current SacRT employees in classifications with a typing requirement that is at or above the required net rate of 40 words per minute, do not need to submit typing certificates. FILING The minimum qualifications as stated on this job announcement represent only the basic requirements of the position. Meeting the minimum qualifications does not guarantee that a candidate will be invited to participate in other examination segments of the selection process. An employment application, supplemental questionnaire and typing certificate are required for this position. Applications, supplemental questionnaires, and job announcements are available at Human Resources, 2810 O Street, Sacramento, CA 95816, or through our website at www.sacrt.com. Completed employment application, supplemental questionnaire and typing certificate must be submitted to the Human Resources Department not later than Monday, November 26, 2018 at 5:00 p.m. RT does not accept e-mail applications, on-line applications, or late applications regardless of postmark. RT will not process incomplete applications. Resumes are not accepted in lieu of an application, but may be included with the application. For more information on benefits, a summary sheet is available from the Human Resources Department. The Human Resources Department will make reasonable efforts in the recruitment process to accommodate candidates with disabilities. For more information, contact the Human Resources Department at (916) 556-0298. RT is an Equal Opportunity Employer M/F/D/V. This position falls under the AFSCME Collective Bargaining Unit.

*Requisition Number:* 27507 Job Description Cintas is seeking a Customer Service Representative to provide customer service to both our internal partners and our external customers through various activities. Responsibilities include answering customer calls and providing prompt issue resolution; data entry; assisting in account reconciliation; preparing reports and invoices; processing new accounts and orders; making outbound customer calls to obtain information and/or to provide follow up to resolve customer issues; and occasional miscellaneous projects. Skills/Qualifications Required * Minimum 1 year of customer service experience * High School Diploma/GED; Bachelor's Degree preferred Preferred * Experience with heavy inbound and outbound calls and transferring calls * 3 years' business-to-business account support * Proficiency with Microsoft Office (Word, Excel and Outlook) and intranet/internet * Experience with proofreading and editing documents Our employee-partners enjoy: * Competitive Pay * 401(k)/Profit Sharing/ESOP * Medical, Dental and Vision Insurance Package * Disability and Life Insurance Package * Paid Time Off and Holidays * Career Advancement Opportunities Headquartered in Cincinnati, Cintas is a publicly held company traded over the Nasdaq Global Select Market under the symbol CTAS and is a component of both the Standard & Poor’s 500 Index and Nasdaq-100 Index. Cintas Corporation helps more than 900,000 businesses of all types and sizes get READY™ to open their doors with confidence every day by providing a wide range of products and services that enhance our customers’ image and help keep their facilities and employees clean, safe and looking their best. With products and services including uniforms, mats, mops, restroom supplies, first aid and safety products, fire extinguishers and testing, and safety and compliance training, Cintas helps customers get Ready for the Workday®. To support our growth across North America, we’re seeking driven professionals with ambition to move up within our company. Our professional culture, our dedication to our employee-partners and limitless career opportunities—these are just a few benefits we’re proud to offer. Our employee-partners know every job is critical, and that teamwork drives innovation. Let’s talk about how you’ll fit into our team and how your hard work will be recognized through competitive pay, world-class benefits and ongoing career development. Are you Ready™ for limitless opportunities at Cintas? Cintas Corporation is an EEO/Affirmative Action Employer and will make all employment-related decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. *Job Category:* Service *Organization:* Rental *Employee Status:* Regular *Schedule:* Full Time *Shift:* 1st Shift

Do you want to be IN CONTROL OF YOUR INCOM E and how much you can make? Earn $14 per hour starting pay and $100 to $500 per Gross Sale   SolarCo is a leading Residential Solar Electric provider in California and is growing rapidly.   We are looking to hire full time direct marketers to our marketing staff.  There is no selling involved your job is to do two things Spark interest and set and appointment. That’s it!   We are looking for Appointment Setters with the following abilities.   Great Communication Skills Goal Oriented MONEY MOTIVATED Can Do-Positive Attitude   If you meet this criteria ... WE WANT YOU!  We are hiring full time employees with a starting pay of $14 per hour, plus earn $100 to $500 per Gross Sale!   In addition, SolarCo offers: Medical Benefits 401K Program Paid Vacations Career Advancement Opportunities   We are conducting open interviews Monday through Thursday 10:00 a.m. to 4:00 p.m. and Friday’s from 10:00 a.m. to 1:00 p.m.  Our address is 9190 Jackson Road, Sacramento CA 95826.   Or you can e-mail your resume and we will contact you immediately to schedule an interview.  Either way, don’t delay, because we are moving quick.   Key words: Full-time, Cable TV, DirecTV, DISH, Satellite, Broadband, Comcast, Cox, Time Warner, Charter, Frontier, Century Link, home improvement, roof, window, canvass, home security, alarm, ADT, AT&T, windows, pest control, wireless, Charter, Fios, U-verse, green, Solar, online students, management opportunity, hot company, canvassing, canvasser, marketing, fast money, great career, Solar, go green, fun

GENERAL DESCRIPTION: This Member Service Representative I is an energetic and goal-oriented individual who has a passion for service excellence. As a team member you are eager to build strong long-term relationships through the servicing of Golden 1 members in a professional, efficient, respectful manner providing a positive member experience. The MSR I responds accurately to member inquiries by telephone in English and Spanish languages (if certified). The ideal candidate will proactively engage members to achieve their financial goals in a consultative approach as part of the solution to their inquiry. TASKS, DUTIES, FUNCTIONS: Efficiently process service transaction(s) with minimal errors and mitigate potential losses to Credit Union and Member. Identify, investigate, and resolve basic member concerns, as well as process and complete member transactions in a timely and efficient manner. Identify and report fraudulent activity to prevent potential loss to Credit Union. Update member and Credit Union account information accurately. Achieve performance standards commensurate to grade level in call volume, phone efficiency in a fast-paced environment and quality. Appropriately identify solutions to address/resolve members inquiry helping members take advantage of Golden 1 service/products by providing features and benefits. Demonstrate a thorough understanding of state and federal laws and regulations related to credit union compliance including bank secrecy and anti-money laundering laws appropriate to the position. Monitor and comply with all established security, internal audit, and applicable government policies and regulations. Demonstrate current knowledge of all Golden 1 products and services as well as policies, procedures and systems for Member Service Representative I functions. Ensure compliance with Credit Union and Member Service Contact Center policies, procedures, and guidelines while establishing and servicing all Credit Union accounts, related products, and services. Complete Regulatory Training Modules as required. Model Golden 1 core values. Perform other duties as assigned. PHYSICAL SKILLS, ABILITIES, AND EXERTION UTILIZED IN THE PERFORMANCE OF THESE TASKS: Effective oral and written communication skills required to ensure an exceptional member experience. Must possess sufficient manual dexterity to skillfully operate an on-line computer terminal and other standard office equipment, such as financial calculators, personal computer, and telephone. ORGANIZATIONAL CONTACTS & RELATIONSHIPS: INTERNAL : All levels of management and staff. EXTERNAL : Members, potential members, peers in other departments or branches. QUALIFICATIONS: EDUCATION:   Successful completion of High School curriculum or GED. Some college preferred, not required. EXPERIENCE:   One year customer service experience and/or six months financial services experience. Member relationship building experience preferred, not required. KNOWLEDGE/SKILLS: Strong oral and written communication skills acquired through experience in a Retail setting or through a financial background. Ability to converse, demonstrate sincere concern, and build rapport while reolving problems and offering solutions to inquiries in English and/or Spanish with callers. Must be able to multi-task and work independently. Meet performance standards commensurate to grade level in call volume, phone efficiency and Quality Assurance. Skill testing related to product knowledge (PKOR). Knowledge of intranet/internet. Bilingual skills a plus - English/Spanish. PHYSICAL REQUIREMENTS: Prolonged sitting throughout the workday with occasional mobility required. Corrected vision within the normal range. Hearing within normal range. A device to enhance hearing will be provided if needed. Must possess sufficient manual dexterity to skillfully operate an on-line computer terminal and other standard office equipment, including a financial calculator, personal computer, facsimile machine and telephone. Occasional movements throughout the department daily to interact with staff, accomplish tasks, etc.

GENERAL DESCRIPTION: This Member Service Representative I is an energetic and goal-oriented individual who has a passion for service excellence. As a team member you are eager to build strong long-term relationships through the servicing of Golden 1 members in a professional, efficient, respectful manner providing a positive member experience. The MSR I responds accurately to member inquiries by telephone in English and Spanish languages (if certified). The ideal candidate will proactively engage members to achieve their financial goals in a consultative approach as part of the solution to their inquiry. TASKS, DUTIES, FUNCTIONS: Efficiently process service transaction(s) with minimal errors and mitigate potential losses to Credit Union and Member. Identify, investigate, and resolve basic member concerns, as well as process and complete member transactions in a timely and efficient manner. Identify and report fraudulent activity to prevent potential loss to Credit Union. Update member and Credit Union account information accurately. Achieve performance standards commensurate to grade level in call volume, phone efficiency in a fast-paced environment and quality. Appropriately identify solutions to address/resolve members inquiry helping members take advantage of Golden 1 service/products by providing features and benefits. Demonstrate a thorough understanding of state and federal laws and regulations related to credit union compliance including bank secrecy and anti-money laundering laws appropriate to the position. Monitor and comply with all established security, internal audit, and applicable government policies and regulations. Demonstrate current knowledge of all Golden 1 products and services as well as policies, procedures and systems for Member Service Representative I functions. Ensure compliance with Credit Union and Member Service Contact Center policies, procedures, and guidelines while establishing and servicing all Credit Union accounts, related products, and services. Complete Regulatory Training Modules as required. Model Golden 1 core values. Perform other duties as assigned. PHYSICAL SKILLS, ABILITIES, AND EXERTION UTILIZED IN THE PERFORMANCE OF THESE TASKS: Effective oral and written communication skills required to ensure an exceptional member experience. Must possess sufficient manual dexterity to skillfully operate an on-line computer terminal and other standard office equipment, such as financial calculators, personal computer, and telephone. ORGANIZATIONAL CONTACTS & RELATIONSHIPS: INTERNAL : All levels of management and staff. EXTERNAL : Members, potential members, peers in other departments or branches. QUALIFICATIONS: EDUCATION:   Successful completion of High School curriculum or GED. Some college preferred, not required. EXPERIENCE:   One year customer service experience and/or six months financial services experience. Member relationship building experience preferred, not required. KNOWLEDGE/SKILLS: Strong oral and written communication skills acquired through experience in a Retail setting or through a financial background. Ability to converse, demonstrate sincere concern, and build rapport while reolving problems and offering solutions to inquiries in English and/or Spanish with callers. Must be able to multi-task and work independently. Meet performance standards commensurate to grade level in call volume, phone efficiency and Quality Assurance. Skill testing related to product knowledge (PKOR). Knowledge of intranet/internet. Bilingual skills a plus - English/Spanish. PHYSICAL REQUIREMENTS: Prolonged sitting throughout the workday with occasional mobility required. Corrected vision within the normal range. Hearing within normal range. A device to enhance hearing will be provided if needed. Must possess sufficient manual dexterity to skillfully operate an on-line computer terminal and other standard office equipment, including a financial calculator, personal computer, facsimile machine and telephone. Occasional movements throughout the department daily to interact with staff, accomplish

What are you looking for in the next step of your career? Opportunity for Advancement? Growth and Development? Hands-On Training and Mentoring? A Work Hard, Play Hard Atmosphere? A Positive, Supportive Team To Work With? Alpha Marketing Strategies is the newest marketing firm in Sacramento and we are looking for the right member to add to our team as we continue to grow and expand. The candidate we are looking for is ambitious, results-oriented, and notThank  afraid to get outside of their comfort zone. We specialize in marketing the way that marketing SHOULD be done in 2018- by putting the “ human ” aspect back in and revamping what a customer service “experience” truly looks like. Our approach is hands-on and as much about the customer as it is about the clients that we represent. When it comes to our culture, we believe in a “Work Hard, Play Hard” philosophy. We get a lot done, and we have a lot of fun while we’re doing it. From Mimosa Fridays to bring-your-pet to work day, we believe in developing our employees the RIGHT way, which sometimes means allowing them to let loose and develop themselves. However, at the end of the day, we always make sure that we come through for our clients and never put a limit on an individuals passions or potential. The position that we are looking to fill is an account executive position, and is one of the most important roles in our company. Someone in this position would receive hands-on, individualized training in each division of the company- from sales, to campaign management, to marketing presentations. The right individual can expect to have opportunities for growth within just a few months with the company and the opportunity to grow into management positions. Our Account Executives are trained in the following: * MARKETING * ADVERTISING * INTERPERSONAL DEVELOPMENT * SALES PRESENTATIONS * SMALL-SCALE MANAGEMENT * MOTIVATIONAL SPEAKING Job Requirements: We are looking for talented and hardworking individuals interested in starting their CAREER with a growing company. Our ideal candidate is a self-starter with strong leadership and communication skills. Other skills, qualities, and assets we look for include: * Entrepreneur mindset (we aren’t looking to just hire another employee) * Ability to prioritize and execute with minimal supervision * Team Player * Competitive * Leadership ability or the desire to develop leadership skills * 4-year college degree preferred (but not required) If you think you are a good fit, submit your resume and someone from our HR department will reach out to you within the next 24-48 hours!

Summary Reporting to the Mini Mart Supervisor, the Mini Mart Attendant is responsible for providing fast, friendly and courteous guest service. The top priority of the Mini Mart Attendant is to be knowledgeable of all store merchandise, use suggestive selling techniques with customers, and to operate cash register and accurately balance cash drawer on a daily basis.   Essential Duties and Responsibilities include the following. Other duties may be assigned.   Knowledgeable of all store merchandise and communicate this knowledge in a friendly and helpful manner to customers.   Answer questions of location, use and price of merchandise.   Able to use suggestive selling techniques with customers.   Inspects merchandise prior to wrap/bagging to verify that merchandise is in satisfactory condition.   Able to operate cash register to total guest's purchases and accurately balance cash drawer on a daily basis   Assist in stocking store displays as needed. Obtains merchandise from stockroom as necessary.   Maintain cleanliness of store by re-shelving merchandise, dusting, vacuuming, etc.   Obtain merchandise from stockroom when merchandise not on floor or on display par.   Able to review price sheets for price change/adjustment.   Able to collect cash, check, charge for each transaction.   Balance cash drawer at the beginning and end of each shift.   Accurately note spoilage or damage of any/all items carried in stock.   Work with buyers for suggestions on re-orders of merchandise and customer requests.   Effectively resolve customer complaints to the benefit of the guest, department and resort.   Demonstrate a calm, organized approach in all situations.   Foster collaboration both with members of your work team and with colleagues.   Assist in periodic, special and/or perpetual inventory of store.   Participate in in-store training or product knowledge seminars.   Demonstrate a guest service attitude   Maintain a positive, friendly and caring attitude with guests, colleagues and resort personnel.   Maintain a professional appearance reflective of the hotel image and conduct behavior in a mature and professional manner.   Supervisory Responsibilities This job has no supervisory responsibilities.   Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations.  The requirements listed below are representative of the knowledge, skill, and/or ability required.   Education and/or Experience High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.   Age Requirements Must be at least 21 years of age.   Language Skills Ability to read and comprehend simple instructions, short correspondence, and memos.  Ability to write simple correspondence.  Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.   Mathematical Skills Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.  Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.   Reasoning Ability Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.  Ability to deal with problems involving a few concrete variables in standardized situations.   Certificates, Licenses, Registrations Cache Creek Casino Resort Tribal Gaming License.   Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodations.   While performing the duties of this job, the employee is regularly required to stand; walk and talk or hear. The employee is frequently required to use hands to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch, or crawl and taste or smell. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 100 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.   Work Environment The work environment characteristics described are representative of those an employee encounters while performing the essential functions of this job with or without reasonable accommodations.   While performing the duties of this job, the employee is occasionally exposed to fumes or airborne particles; outside weather conditions and Second hand tobacco smoke. The noise level in the work environment is usually moderate.   Other Skills and Abilities Highly motivated, energetic and quality oriented individual. Excellent communication and interpersonal skills. Required work schedule may include evenings, nights, weekends and holidays. Knowledge of Verifone Ruby Point-of-Sale and Amcom Back Office Systems a definite plus. Self motivated. May be required to assist other departments within the division. Assures safety and security policies and procedures are followed. Ability to remain calm and poised under pressure. Must be a team player but be able to work well independently. Must have flexible hours. Effective listener and communicator. Maintain a professional appearance reflective of the hotel image and conduct behavior in a mature and professional manner.