136 Customer Service jobs

Overview Reporting directly to the Beverage Manager, the Assistant Beverage Manager will provide direct supervision of beverage service on the casino floor on assigned shift. The Assistant Beverage Manager will ensure that all Beverage Team Members achieve individual and department goals, along with overall profitability of Thunder Valley Casino Resort while maintaining AAA Four Diamond standards of Guest service. Responsibilities must be performed in accordance with all Company standards, policies, and procedures. Essential Functions Practice, support, and promote Thunder Valley Casino Resort’s "Winning Attitude" company-wide culture and demonstrate AAA Four Diamond service standards at all times.　 Execute all Beverage department responsibilities by enforcing Thunder Valley Casino Resort’s policies and procedures fairly among all Team Members and in accordance with company’s negotiated union contract. Understand and follow all policies and procedures as directed by management, suggesting and initiating necessary changes and improvements. Serve alcohol responsibly in accordance with alcohol awareness training and local and federal laws. Ensure Beverage Team Members are exceeding AAA Four Diamond Guest Service standards. Actively circulate through all bar areas to ensure Team Members are providing cordial and timely beverage service to Guests. Respond and solve front-of-house Guest issues in a timely and efficient manner. Practice and observe safety rules and regulations, and encourage others to do so. Comply with Board of Health Standards and ensure cleanliness of all Beverage areas. Ensure Team Member safety and displays knowledge of all emergency procedures. Have knowledge of SDS booklet as appropriate for Beverage operations. Assist with scheduling in collaboration with Thunder Valley Casino Resort Scheduling department, and manage labor for casino floor, all beverage bars, seasonal staffing, summer pool bar, and portable floor bars. Assist in setting floor station labor allocation charts, and post and award shift bids as they come available. Interview, hire and train new Team Members utilizing the Job Coach Program and effectively auditing to ensure training standards are satisfied. Maintain quality control of products and services, ensuring excellent and consistent quality of service and presentation. Evaluate and oversee job performance of all Beverage Team Members. Hold individual subordinates accountable for performance of job duties, tasks, policies and procedures. Conduct monthly inventories of beer, wine, and liquor in all bar areas. Minimum Qualifications Two (2) years food and beverage supervisory experience. High school diploma or equivalent required. Ability to communicate effectively with Guests, Team Members and Management in both written and verbal form. Ability to handle a flexible schedule. Ability to delegate, empower, and evaluate hourly Team Members to achieve desired objectives with minimal supervision. Sound judgment in all decision making ability, even when dealing with difficult situations, where Guests, Team Members and the overall long term profitability are not adversely impacted. Ability to work in a fast paced environment and make quick judgment decisions. Must be at least 21 years of age. Must be able to obtain UAIC Tribal Gaming License. 　Physical Requirements: Requires normal, corrective vision range, the ability to see color and the ability to distinguish letters, numbers and symbols. Requires walking, reaching, turning, bending, lifting, carrying, observing, hearing, sitting. Manual dexterity to operate job related equipment. If you feel that this position is a great match for your interests and skills, click the button to apply. Thank you again for considering joining the Thunder Valley Casino Resort team! Apply for this job online Email this job to a friend Share on your newsfeed Connect With Us! Not ready to apply?   Connect with us   for general consideration. Application FAQs

Responsible for slot floor operations which include jackpots payments, minor machine repairs, paper changes, bill jams, currency and coin exchange, ticket redemption and Player’s Card sign-ups.  Requires a high level of multitasking between guest requests and casino floor operations while maintaining a positive attitude and providing friendly, efficient service to our internal and external guests.  Properly implement all Title 31 procedures.  Observe and safeguard assets of the company.  Perform responsibilities in accordance with all company standards, policies and procedures Essential Functions Responsible for practicing, supporting, and promoting Thunder Valley Casino’s “Winning Attitude” Company-wide culture and demonstrating the AAA 4-Diamond standards at all times. Ability to have clear, friendly and positive communication with internal and external guests. Comply with signatory controls including jackpot tickets, paid in/out slips, and sign-out logs. Capable of counting and maintaining accountability of a slot bank. Effectively make change for guests while maintaining Title 31 requirements. Comply with all Slot Department policies and provide constructive feedback to Slot Department management on necessary changes and improvements. Handle guest opportunities in a positive and professional manner. Be aware of all guest and team member activities in assigned area. Cover kiosk team, monitor and fill NRT’s and jackpot stations with funds on an as needed basis.  Cover dispatch on an as needed basis. Inform shift manager or supervisor of guest’s needs which may require special accommodations. Keep work area neat, clean and safe. Demonstrate an understanding and awareness of the Player’s Card Program. Be aware and updated on all upcoming events and promotions. Inform the shift manager of any illegal gaming devices. Minimum Qualifications Must be at least 21 years of age. High School education or equivalent required. 2 years of customer service experience is required. Slots experience is preferred. Be able to multi task while still maintaining a positive attitude and a smile! Ability to communicate effectively with guests, team members and management in both written and verbal form. Have basic math/money handling skills. Have basic computer skills. Maintain positive and effective working relationships with other team members, management, guests and other departments. Have the aptitude to learn and understand Title 31 requirements. For example, all acceptable or unacceptable currency transactions. Follow all Responsible Gaming Guidelines. For example, self-limiting requests and checking identifications for individuals who appear under 30 years of age. Understand and practice Thunder Valley’s Core Values. Understand and comply with all company and department rules, regulations, policies and procedures. If you feel that this position is a great match for your interests and skills, click the button below to apply. Thank you again for considering joining the Thunder Valley Casino Resort team!

Food Server performs responsibilities in accordance with all Company standards, policies, and procedures. Responsible for obtaining food and beverage orders as well as serving customers Requires minor computer skills for touch screen POS order input. Requires putting to memory the available menu items, also requires knowledge of wines and wine service. Position requires extensive physical exertion to include to the use of arms and legs, lifting, stretching, reaching above one’s head, walking, turning and bending over at the waist.   Essential Functions Responsible for practicing, supporting, and promoting Thunder Valley Casino’s “Winning Attitude” Company-wide culture and demonstrating Thunder Valley Casino’s AAA Four Diamond Service Standards at all times. Taking orders for soup, salad, entrée, appetizer needs through knowledge of products and preparation of all menu items, entering order on computer. Direct contact with guests, presenting menus and introducing themselves, asking for beverage orders. Using computer to punch in beverage as well as food order. Retrieves necessary food items from kitchen includes hot and cold stations, preparing salads and filling soup bowls – placing food on tray and delivering to dining room – lifting, carrying, walking and balancing. Server responsible to service guest, prep food when necessary, pick up and serve food to table. Preparing one of three guerdons on a rotational basis, preparation and placement of flatware. Retrieving appropriate glassware, with ice if needed; calling drink orders to service bartender and garnishing drinks; serve drinks to guests – requires lifting, carrying, bending, reaching, communicating in English, as well as knowledge of drinks available. Preparing final guest check, presenting to guest, completing transaction at the POS, returning correct change to guest. Minimum Qualifications Ability to communicate effectively with guests, TM’s and management in both written and verbal form. Any combination of education, training or experience that provides the required knowledge, skills and abilities. Ability to attend and pass Thunder Valley’s internal Alcohol Awareness training course; recognize guest intoxication. High School diploma is required.  College Degree preferred.   If you feel that this position is a great match for your interests and skills, click the button above to apply.  Thank you again for considering joining the Thunder Valley Casino Resort team!

Overview Thank you for your interest in employment at Thunder Valley Casino Resort! Thunder Valley Casino Resort is the only AAA Four Diamond property in Placer County. We’re always looking for superstar achievers to join our ranks either full or part time. 　 Provide and maintain a covert and proactive surveillance operation that protects the Company's gaming licenses and assets. Perform responsibilities in accordance with all Company standards, policies, and procedures.   Essential Functions Responsible for practicing, supporting, and promoting Thunder Valley Casino’s "Winning Attitude" Company-wide culture and demonstrating Thunder Valley Casino’s AAA Four Diamond Service Standards at all times. Be completely familiar with gaming regulations, the company’s Internal Control System, the departmental policies and procedures, and have working knowledge of applicable federal, state, and local laws. Ability to monitor other department’s policies and procedures. Maintain current information on known cheaters, advantage players, scams, and illegal methods of gaming. Thoroughly understand company emergency action procedures. Cooperate with other departments and other Thunder Valley Casino’s Surveillance Rooms in protecting the assets of the company. Attend court, hearings, and other legal meetings as a witness for Thunder Valley Casino’s, gaming regulatory agencies, or law enforcement agencies when appropriate. Operate all surveillance CCTV and related equipment, and if necessary, conduct floor observations to detect any violations of law, policies, and procedures. Report to the Vice President of Surveillance any violations of the law, gaming regulations, and company policies and procedures, as well as all pertinent information regarding the Surveillance Department. Observe the precepts of truth, accuracy, and prudence, and do not allow personal feelings, prejudices, animosities, or friendships to interfere or influence judgments. Maintain strict confidentiality with respect to the operations, controls, and procedures involved in surveillance activities. Have knowledge of all casino games, including but not limited to Blackjack, Roulette, Baccarat, Let It Ride, Caribbean Stud Poker, Pai Gow Poker, Slots, Poker, and Bingo, and understand all relevant aspects of each game, such as dealing procedures, counting strategies and methods of cheating. Conduct routine random surveillance and "special observations" as approved by surveillance management. Conduct surveillance reviews or "audits" to confirm transactions or events. Must be reliable, trustworthy, and honest.   Minimum Qualifications Ability to communicate effectively with guests, Team Members and management in both written and verbal form. Must be at least 21 years of age. Must be able to obtain Gaming Work Card for the jurisdiction in which the property is located. Must be professional and investigative. Work at least one year as a Surveillance Trainee with Thunder Valley Casino preferred. Must pass a written surveillance test in order to determine eligibility. Be able to react quickly and accurately under demanding, high stress conditions. Be able to work constantly changing schedules to adjust to fluctuating business demands and work any shift, including holidays, with fluctuating days off at any local property. Be able to be autonomous and very low profile.   If you feel that this position is a great match for your interests and skills, click to apply. Thank you again for considering joining the Thunder Valley Casino Resort team!   Apply for this job online Email this job to a friend Share on your newsfeed Connect With Us! Not ready to apply?   Connect with us   for general consideration. Application FAQs

Host Person performs responsibilities in accordance with all Company standards, policies, and procedures. He/she is responsible for greeting and seating guests, taking reservations inputting reservations into automated reservation system as well as controlling rotation utilizing automated seating system and ensures that bus persons have tables cleared and reset on a timely basis. This position requires extensive physical movement to include the use of arms and legs, walking, stretching, pulling, carrying and raising arms above one’s head Essential Functions Responsible for practicing, supporting, and promoting Thunder Valley Casino’s “Winning Attitude” Company-wide culture and demonstrating Thunder Valley Casino’s AAA Four Diamond Service Standards at all times. Greet guests at door verbally, communicating with them “Good Evening” and inquiring about number of guests in party. Reservation taking and confirmation and automated seating, requires minor computer skills with touch screen technology. Leading guests to table, pulling out chairs for guests to be seated; handing menus to guests. Walking repeatedly back and forth seating guests. Bussing and resetting tables with appropriate utensils as needed. Responsible for answering the telephone. Ensuring that Team Members are notified that the manager on duty has closed down stations. Minimum Qualifications Ability to communicate effectively with guests, Team Members and management in both written and verbal form. If you feel that this position is a great match for your interests and skills, click the button above to apply. Thank you again for considering joining the Thunder Valley Casino Resort team! Apply for this job online Email this job to a friend Share on your newsfeed Connect With Us! Not ready to apply?   Connect with us   for general consideration. Application FAQs

  Newport Group has a great opportunity for an Administrator in our ESOP group. The ESOP Administrator will be responsible for reviewing census information and determination of eligibility, reconciliation of trust asset, compliance testing under code sections 404, 415, 410(b), and 416, allocation of employer contributions and posting of other participant activity to individual accounts and preparation and review of Form 5500 and related schedules S/he will update all information into recordkeeping system, allocate investment gains/losses, allocate employer contributions and forfeitures, and balance summary of accounts to trust assets. Requirements: Bachelor’s degree or equivalent of related experience in the administration of retirement plans ASPPA designation a plus Experience in Relius a plus Excellent written and oral communication skills. Proficient using Excel, Word, PowerPoint, and Adobe Must have strong analytical, problem solving and organizational skills Must have a demonstrated track record of consistently meeting and/or exceeding performance expectations with the ability to work under pressure in a very fast paced environment

Newport Group has a great opportunity for a Principal for our Compensation Consulting team. The Principal will be responsible for generating increased revenue through leads that come about from strategic relationships. Lead and Design projects involving increasing marketplace visibility and brand familiarity with Newport Group’s name. In addition, the Principal will lead teams working on assigned projects to ensure completion with a high level of technical and professional accuracy. Assist Team Members with research on difficult questions or escalated issues. Establish strong relationships with current and prospective clients. Lead teams on coordinating all aspects of project design with clients. S/he will work towards resolutions in response to escalated client issues and demonstrates proactive solution-based approach to enhance client relations. Support client consulting projects through management of teams performing market pricing, job evaluation, regression analysis, salary structure design, cost analyses, and report preparation. Ensure team members meet very high standards for customer service, technical and communication skills. Qualifications: Master’s Degree or MBA preferred CCP Certification Experience with MarketPay 7-10 years of combined and increasingly complex experience with the following: Compensation program design Executive pay practices Benchmarking pay practices Performance management

Job Summary : Cooks all food orders in Oliver’s in a quick, timely and accurate manner. Ensures superior food preparations and presentation, and guest service. Prioritizes food orders and plating while creating a safe, secure, and clean environment. Qualifications :  Minimum 5 years prior experience as a cook. Fine dining restaurant experience preferred but not required. Previous working knowledge of point of sales system preferred.  Must be able to provide own tools.  Must be able to work any day of the week and any shift.  Must be able to get along with co-workers and work as a team.  Must present a well-groomed appearance.  Must have or obtain local health department sanitation certificate or food handler’s card. Essential Job Functions: Prepares and produces menu items accurately to standards in a quick and efficient manner.  Controls food production in all work areas including proper cooking methods, proper cooking times and temperature.  Prepares items such as but not limited to salads, appetizers, seafood, beef, and poultry, etc.  Prepares, cooks, and seasons all food.  Effectively and efficiently prepares food in fry cook broiler and Garde Manger.  Adheres to kitchen maintenance and sanitation programs.  Maintains assigned station and equipment in a clean and sanitary condition. Works a flexible schedule including weekends, evenings and holidays. Works a reasonable amount of overtime when required. Physical, Mental & Environmental Demands:           Must be able to work inside a kitchen and on a fry line during most of shift.  Must be able to work and maneuver in a close or small kitchen / working environment during entire shift.  Must be able to tolerate areas with extreme hot and cold temperatures.  Must be able to lift up to 100 pounds.  Must be able to push and pull carts weighing up to 300 pounds. Must possess coordination and dexterity to use kitchen utensils, such as knives, spatulas, food tongs, etc. Must be able to bend, stoop, reach, crouch, kneel, push, and pull when rotating stock and cleaning work area.  Must be able to operate the following kitchen equipment: Stoves, grills, fryers, broilers, and other utensils in preparing the food orders.  Must be able to respond to visual and aural cues.  Must be able to speak, read, write, and understand English and be able to conduct conversations with peers in a distinctive and persuasive manner. Harrah’s reserves the right to make changes to this job description whenever necessary.  It is our  policy  to provide  equal employment opportunity  to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice. Preference is given to qualified Buena Vista Me-Wuk tribal members and members of other federally recognized tribes.

Job Summary: The Caesars Rewards/Bus Supervisor is responsible for all aspects of the daily operations of the Caesars Rewards Center, as well as overseeing the greeting of guests at the Bus Center. The Supervisor will ensure that the Caesars Rewards team is knowledgeable and promotes the rewards program and its benefits enthusiastically to increase acquisition and inspire guest loyalty.  The Supervisor will ensure that guests receive superior guest service that creates fun and excitement.  The Supervisor will lead with integrity and maintain a caring culture for employees promoting teamwork and respect, success and motivation.    Qualifications: Bachelor’s Degree in Marketing, Business Management, or related field preferred Leadership experience is preferred  Fluent in use of Microsoft Office Products (Excel, Word, PowerPoint, Access)  Must be able to use multiple computer programs at the same time Rational decision-making abilities, including the ability to resolve guest/employee issues Strong organizational skills are required  Ability to coordinate multiple tasks at once and work without supervision  Ability to compile, compute and analyze pertinent data needed for reports.     Must be able to get along with co-workers and work as a team Must maintain a well-groomed and professional appearance Essential Job Functions: Must maintain a high level of knowledge regarding the Caesars Rewards program and its benefits and be able to effectively promote and train all aspects of the program Must have thorough knowledge of the Caesars Rewards Visa program and successfully motivate the team to meet minimum established monthly goals for Caesars Rewards Visa acquisition Responsible for ensuring that the team is able to answer guest questions and provide accurate information regarding the loyalty program, property promotions & events, and direct marketing offers Ensure that Representatives are “Suggesting” property amenities and outlets during every guest interaction as well as using service standards throughout the shift to create fun and excitement while delivering quality guest service Must be able to maintain composure when dealing with difficult guest situations and commit to resolving all problems to achieve a positive outcome Communicate all new company, property, and management initiatives to the team in a positive manner with clear expectations and the enthusiasm to be successful as a team Must be able to create a caring culture that helps employees succeed and achieve their goals Responsible for issuing performance evaluations as well as coaching for success Responsible for meeting Department customer service goals, and EOS/SFS goals Will work in conjunction with the Marketing Operations Manager as a team to improve processes, the employee and guest culture, employee recognition, training and the successful execution of all new promotions and program benefits Will assist in the interviewing, hiring and training of employees Will perform administrative tasks such as combines and suspends, daily audit, manual account adjustments, research accounts, respond to customer service complaints and work closely with other departments, Corporate Loyalty and Caesars Rewards Centers enterprise-wide to resolve guest issues Maintain data integrity and confidentiality when working with guest accounts Will maintain a high level of knowledge regarding all Caesars Rewards rules & regulations, brand standards and audit standards, as well as property income control standards Will ensure that the Bus Center is adequately staffed and employees are ready to welcome and greet Bus patrons and distribute incentives Promote employee safety  Physical, Mental & Environmental Demands: Able to lift and/or carry objects weighing up to 30 pounds Must be able to work independently. Must be able to continuously maneuver around casino, effectively work at a desk, and respond to written and aural cures.   Must have the manual dexterity to operate the computer and necessary office equipment.  Must be able to read write and speak English.  Must be able to respond calmly to demands of internal customers and work in pressure situations.  Must be able to work independently.  Must be self-motivated and able to handle more than one function at a time by being well organized.  Harrah’s reserves the right to make changes to this job description whenever necessary.  It is our  policy  to provide  equal employment opportunity  to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.   Preference is given to qualified Buena Vista Me-Wuk tribal members and members of other federally recognized tribes

Job Summary : Supervises for the operations of Slot Operations, and Beverage placing special emphasis on guest service while securing casino assets. Monitoring the day to day operations ensuring compliance with federal, state, and gaming laws. Create a positive employee experience through motivation and coaching. Qualifications :  High school diploma required.  One-year casino experience required, preferably in slot operation.  Must possess strong supervisory and leadership skills.  Previous guest contact experience required.  Must possess a thorough understanding of slot floor operations.  Must have strong knowledge of the various internal written and verbal codes/abbreviations.  Must project professionalism and possess excellent verbal and written communication skills.  Previous knowledge of casino rules, regulations and procedures pertinent to Slot operations and Beverage service is required.  Must be able to get along with co-workers and work as a team.  Must present a well-groomed appearance.  Essential Job Functions: Monitors appearance of all facilities and service areas and follows-up to ensure cleanliness standards are at the highest level. Responsible for monitoring staffing levels, bank/floor assignments daily and weekly schedules to include breaks. Directly responsible for supervising the day to day operations of Slot, and Beverage employees, providing each with direction to provide best guest experience. Monitors compliance with all established company, departmental and regulatory agency rules and regulations; provides training feedback, and disciplinary action regarding these rules and regulations. Provides each employee with clear directives needed to meet departmental standards and achieve departmental and company goals.  Exhibits sound decision-making qualities, motivates personnel and exhibits effective supervisory skills. Possesses a thorough working knowledge of the various types of slot machines, their functions, malfunctions and layout schedules. Takes advantage of opportunity to build long term relationships with customers. Routinely strives to build and maintain rapport with Guests and handles customer disputes, making every effort to achieve customer satisfaction.  Ensures that all performance reviews, disciplinary notices, and superior job performance notices are complete, on time and accurate. Monitors the performance of all employees and provides training and coaching as necessary. Make recommendations to Leadership to improve the efficiency of the department and build business. Builds a rapport and coordinates daily functions with support service departments. Acts as role model and always presents oneself as a credit to Harrah's and encourages others to do the same.  Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies. Conducts Performance Reviews Makes or recommends wage increases and promotions Provides for safety and security Handles employees' complaints or grievances Recommends disciplinary action or disciplines employees Plans work Ensures departmental compliance with all regulatory, internal controls, policies and procedures. Supervises staff performance as pertains to department procedures, customer service and compliance with Indian Gaming regulations. Verifies and reviews jackpot transactions. Complies with IRS and internal controls regarding payouts. Administers coaching and provides staff development. Leads staff in proper performance of duties. Assist patrons, investigates complaints and provides resolution. Ensures service equipment is handled safely and with reasonable care. Responsible for keeping current on staff and supervisory trainings to include: quality guest service, responsible gaming, safety and sanitation, and alcohol awareness. Works a flexible schedule including weekends, evenings and holidays.  Works a reasonable amount of overtime when required. All other job duties as assigned  Physical, Mental & Environmental Demands:           Must be able to maneuver to all areas of the casino.  Must be able to lift up to 40 pounds.  Must be able to bend, reach, kneel, twist and grip items.  Must be able to walk and be on feet for long periods of time.  Must have a sense of urgency and keep up with fast paced business practices.  Must be able to work in stressful situations.  Must possess basic math skills.  Must be able to read, write, speak and understand English.  Must be able to respond to visual and aural cues. Must be able to tolerate areas containing second hand smoke, dust, loud noises and bright lights. Must be able to work a varied schedule including holidays, nights and weekends as needed.  Harrah’s reserves the right to make changes to this job description whenever necessary.  It is our  policy  to provide  equal employment opportunity  to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice. Preference is given to qualified Buena Vista Me-Wuk tribal members and members of other federally recognized tribes

Job Summary : Assists the casino administrator in all scheduling and administrative supervision for the casino. Qualifications :  High school diploma or general education degree.. Ability to read, analyze, and interpret general business periodicals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.  Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.  Must demonstrate a high level of proficiency in the use of computer programs, specifically Word and Excel. Must be willing to work any day of the week and any shift. Must be able to get along with co-workers and work as a team. Must present a well-groomed appearance. Essential Job Functions: Assists the Casino Administrator with the scheduling of all dealers and supervisors. Administer, maintain and file Paid Day Off requests for more than 600 employees. Administer Leaves of Absence requests and track progress. Answer telephones and give information to callers or route calls to appropriate official and place outgoing calls. At times operating in a stressful environment. Administer payroll; reconcile sign in sheets with Timeworks reports. Complete and submit discrepancy reports to payroll. Complete Dual Rate spreadsheets in a timely and accurate manner. Maintain and post toke report. Deal diplomatically and firmly with more than 600 employees. Administer all attendance records and advise Shift Managers accordingly when there are any problems. Assist the Casino Administrator on any special administrative assignments, such as in-house training, maintenance of card and dice room, or any project directed by the VP of Casino Operations. Perform other duties as assigned. Works a flexible schedule including weekends, evenings and holidays.  Works a reasonable amount of overtime when required. Physical, Mental & Environmental Demands:           Must be able to lift up to 40 pounds.  Must be able to bend, reach, kneel, twist and grip items.  Must be able to respond calmly and handle many customer demands in a fast pace environment.   Responds to visual and aural cues.  Must be able to tolerate areas containing second hand smoke, high noise levels, bright lights and dust.  Harrah’s reserves the right to make changes to this job description whenever necessary.  It is our  policy  to provide  equal employment opportunity  to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice. Preference is given to qualified Buena Vista Me-Wuk tribal members and members of other federally recognized tribes

Job Summary : **DEALER SCHOOL BEGINS FEBRUARY 18, 2019** This is for applicants wanting to apply for Harrah's Dealer School. Dealing experience not required, help us create an entertainment environment for all guests. Provide courteous, friendly and prompt service in dealing table games.   Qualifications :  High school diploma preferred. Must attend and successfully complete Harrah’s Dealer school. Must possess strong money handling and documentation skills. Must meet Harrah’s standards regarding rules, game knowledge, and dealing. Must have knowledge of casino rules, procedures, and regulations pertaining to the Table games. Must be able to get along with co-workers and work as a team across departments and level of management. Must present a well-groomed appearance. Essential Job Functions: Upbeat personality for all interactions with guests and fellow employees. Proactive in anticipating customer needs. Dealers must be motivated in familiarizing themselves with all guests’ names and personal facts. Must possessed money, handling skill in providing chips for guests. Knowledge of card games. Basic knowledge of other games and services offered at property. Knowledge of department policies and procedures, including those pertaining to Federal and Regulatory laws and guidelines. Routinely strives to build and achieve customer satisfaction. Exercises appropriate discretion in identifying communications of special promotions to customers. Coordinates with Table Games supervisor and Security to detect and prevent attempts to cheat and to identify floor irregularities to a Table Games Supervisor, Lead Shift Supervisor, or Casino Operations Manager. Acts as a role model and present oneself as a credit to Harrah’s and encourage others to do the same. Adheres to regulatory, departmental, and company policies. Works a flexible schedule including weekends, evenings and holidays.  Works a reasonable amount of overtime when required.   Physical, Mental & Environmental Demands: Must be able to work inside and continuously maneuver around Pit area and throughout the hotel/casino property.  Must be able to bend, crouch, kneel, twist, lift and work at a desk when performing Pit Clerk functions.  Responds to visual and aural cues.  Must be able to read, write, speak and understand English.  Must be able to acknowledge, greet, and converse in English with customers.  Must be able to lift, pull, push or carry up to 40 pounds.  Must have the manual dexterity to handle paperwork, operate computers, and other Pit equipment.  When on casino floor, must be able to tolerate areas containing second hand smoke, high noise levels, bright lights and dust.   Harrah’s reserves the right to make changes to this job description whenever necessary.  It is our  policy  to provide  equal employment opportunity  to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice. Preference is given to qualified Buena Vista Me-Wuk tribal members and members of other federally recognized tribes

Job Summary : Directs the operations of the Count Room Team while providing a positive work environment, encouraging teamwork and cooperation within the department.  Qualifications :  High school diploma or equivalent required.  Adding machine, computer terminal operation, and currency counting machine skills helpful.  Basic mechanical (repair) ability preferred.  Prior supervisory experience is preferred.  Prior count room or money handling experience (casino or bank) is preferred.  Must be able to work all shifts.  Must be able to get along with co-workers and work as a team.  Must present a well-groomed appearance.  Essential Job Functions: Sorts, counts, and records contents of table game drop boxes, bill changers and currency drop boxes, according to set procedures.  Compares information contained in drop boxes to data stored on computer terminal.  Responsible for daily reports, minor repairs and maintenance of soft count equipment.  Reads and records slot machine meter readings.  Responsible for general upkeep of soft count room and ordering.  Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies. Spends the majority of time interviewing, training, and selecting employees Conducts Performance Reviews Makes or recommends wage increases Makes or recommends promotions Provides for safety and security Handles employees' complaints or grievances Recommends disciplinary action or disciplines employees Plans work Supervises and monitors work Monitors legal compliance with federal, state, and gaming laws Works a flexible schedule including weekends, evenings and holidays.  Works a reasonable amount of overtime when required.   Physical, Mental & Environmental Demands:  Must be able to maneuver in and around all count rooms.  Must be able to respond calmly in crisis and stressful situations, including employee conflicts.  Must be able to perform the job duties of hard count and soft count team members.  Must be able to push and pull carts and carry up to 75 pounds of boxes filled with currency.  Must be able to grip objects and have good finger movement when counting and handling currency.  Must be able to differentiate denominations of chips and authenticity of currency.  Must be able to stand for extended periods.  Must be able to operate a computer, ten key adding machine, and money counter. Must be able to bend, stoop, reach, kneel, twist as necessary.  Must be able to read, write, speak and understand English.  Must be able to respond to visual and aural cues.  Harrah’s reserves the right to make changes to this job description whenever necessary.  It is our  policy  to provide  equal employment opportunity  to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice. Preference is given to qualified Buena Vista Me-Wuk tribal members and members of other federally recognized tribes

Job Summary: Oversees the Valet Parking Attendants and Booth Attendants.  Parks and retrieves customer’s passenger vehicles, while providing excellent customer service. Qualifications: Previous experience as a Valet Parking Attendant is preferred.  Must possess excellent communication skills, with the ability to express oneself in a professional, clear and concise fashion.  One-year previous customer service experience is preferred, with the ability to provide courteous, friendly and efficient service. Must be able to present a valid California driver’s license record with no moving violations or traffic citations in the past 5 years.  Must be able to work any day of the week and any shift. Must be able to get along with co-workers and work as a team.  Must present a well-groomed appearance. Essential Job Functions: Responsible for coordinating breaks, ensuring that training and training follow-up is accomplished, handles guest complaints, gives out WOW’s, and coaches employees.  Ensures the proper running of the department and that all service standards are being met.  Follows daily schedule to ensure that all employees are clocking in and out as scheduled.  Acknowledges, greets and converses in English with customers who leave their car in Valet for parking.  Drives and parks cars to designated area of Harrah’s parking lot.  Safely returns any cars from the Valet parking area back to customers. Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies. Serve as Attendant, Cashier, and assists other operations as needed.  Direct traffic, monitor flow of parking and response times.  Respond to guest needs or concerns.  Write incident reports as needed.  When serving as a Valet Attendant, accept cars, write tickets, manage key control, return cars safely and promptly, run/jog always to ensure promptness, urgency and to role model for others.  When serving as a Valet Cashier, run point of sale system, charge guests accurately, tender payments, manage the automated parking system, call for retrievals, run reports, check coats and bags as needed.  Monitor friendliness and urgency of staff. Provide guidance and reminders to implement policies and procedures.  Provide feedback on performance, including positive behavior as well as infractions/concerns to supervisors.   Monitor staffing and delivery times to provide observations and suggestions to supervisors.  Sets high personal standards for performance and encourages others to do the same.  Implements initiatives to improve the employee experience and employee opinion ratings.  Endorses the business objectives, ethics and values of the Company in accordance with the Code of Commitment and Service Profit Chain.  Works a flexible schedule including weekends, evenings and holidays.  Works a reasonable amount of overtime when required. Any and all other job duties as assigned  Physical, Mental & Environmental Demands: Must be able to work and quickly maneuver inside and outside, sometimes in temperatures in excess of 115 degrees and as cold as 10 degrees.  Must be able to run for extended periods on all types of surfaces, as well as, up and down stairs.  Must be able to drive all types of passenger vehicles with automatic or manual transmissions in a safe fashion.  Must be able to respond to visual and aural cues.  Must be able to speak English clearly. Harrah’s reserves the right to make changes to this job description whenever necessary.  It is our  policy  to provide  equal employment opportunity  to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice. Preference is given to qualified Buena Vista Me-Wuk tribal members and members of other federally recognized tribes

Job Summary : Ensures superior food preparations and presentation. Prioritizes cooking to fill food orders and plating in a quick, timely and accurate manner while keeping a safe, secure, and clean environment. Qualifications :  Minimum 5 years prior experience as a cook. Previous working knowledge of point of sales system preferred.  Must be able to provide own tools.  Must be able to work any day of the week and any shift.  Must be able to get along with co-workers and work as a team.  Must present a well-groomed appearance.  Must have or obtain local health department sanitation certificate or food handler’s card. Essential Job Functions: Prepares and produces menu items accurately to standards in a quick and efficient manner.  Controls food production in all work areas including proper cooking methods, proper cooking times and temperature.  Prepares items such as but not limited to salads, appetizers, seafood, beef, and poultry, etc.  Prepares, cooks, and seasons all food.  Effectively and efficiently prepares food in fry cook broiler and Garde Manger.  Adheres to kitchen maintenance and sanitation programs.  Maintains assigned station and equipment in a clean and sanitary condition. Works a flexible schedule including weekends, evenings and holidays. Works a reasonable amount of overtime when required. Physical, Mental & Environmental Demands:           Must be able to work inside a kitchen and on a fry line during most of shift.  Must be able to work and maneuver in a close or small kitchen / working environment during entire shift.  Must be able to tolerate areas with extreme hot and cold temperatures.  Must be able to lift up to 100 pounds.  Must be able to push and pull carts weighing up to 300 pounds. Must possess coordination and dexterity to use kitchen utensils, such as knives, spatulas, food tongs, etc. Must be able to bend, stoop, reach, crouch, kneel, push, and pull when rotating stock and cleaning work area.  Must be able to operate the following kitchen equipment: Stoves, grills, fryers, broilers, and other utensils in preparing the food orders.  Must be able to respond to visual and aural cues.  Must be able to speak, read, write, and understand English and be able to conduct conversations with peers in a distinctive and persuasive manner. Harrah’s reserves the right to make changes to this job description whenever necessary.  It is our  policy  to provide  equal employment opportunity  to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice. Preference is given to qualified Buena Vista Me-Wuk tribal members and members of other federally recognized tribes

Job Summary : Ensures superior food preparations and presentation. Prioritizes cooking to fill food orders and plating in a quick, timely and accurate manner while keeping a safe, secure, and clean environment.  Qualifications :  Six months prior experience as a cook or cook’s helper.  Previous working knowledge of point of sales system preferred.  Must be able to provide own tools.  Must be able to work any day of the week and any shift.  Must be able to get along with co-workers and work as a team.  Must possess good customer service and communication skills.  Must present a well-groomed appearance.  Local health department sanitation certificate required. Essential Job Functions: Prepares and produces menu items to standards in a quick and efficient manner.  Prepares items such as but not limited to salads, appetizers, beef, poultry, seafood, etc.  Prepares, cooks, and seasons all food.  Effectively and efficiently prepares food in fry cook broiler and Garde Manger.  Controls food production in all work areas including proper cooking methods, proper cooking times and temperature.   Adheres to kitchen maintenance and sanitation programs.  Maintains assigned station and equipment in a clean and sanitary condition. Works a flexible schedule including weekends, evenings and holidays. Works a reasonable amount of overtime when required. Physical, Mental & Environmental Demands:           Must be able to work inside a kitchen and on a fry line during most of shift.  Must be able to work and maneuver in a close or small kitchen / working environment during entire shift.  Must be able to tolerate areas with extreme hot and cold temperatures.  Must be able to lift up to 100 pounds.  Must be able to push and pull carts weighing up to 300 pounds.  Must possess coordination and dexterity to use kitchen utensils such as knives, spatulas, food tongs, etc.  Must be able to bend, stoop, reach, crouch, kneel, push, and pull when rotating stock and cleaning work area.  Must be able to operate the following kitchen equipment: Stoves, grills, fryers, broilers, and other utensils in preparing the food orders.  Must be able to respond to visual and aural cues.  Must be able to speak, read, write, and understand English. Harrah’s reserves the right to make changes to this job description whenever necessary.  It is our  policy  to provide  equal employment opportunity  to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice. Preference is given to qualified Buena Vista Me-Wuk tribal members and members of other federally recognized tribes 

Job Summary : The Inside Sales Host’s foremost role is to act as the primary growth engine for VIP marketing, owning outbound sales telemarketing to a broad range of Harrah’s customers.  In this role, you will develop strategic relationships with customers in key feeder markets for whom you direct account development and drive business to casino properties – consistently converting sales activities into casino trips with a seamless hand-off to the on-property service team.  Insite Sales Hosts will exude an exceptional motivation to serve while building rapport through commercial awareness and anticipating customer needs in creation of their pre-trip itinerary.  As an intuitive and creative problem solver, you will constantly strive to delight our guests and be confident in your ability to meet goals set forth by the management team. The ideal candidate for this position will be resilient, tenacious, and committed to p ersonalizing interactions to drive performance that is highly measured .  To be best positioned to succeed, candidates should have a keen sense of personal ambition, excellent telephone communications skills, and the ability to engage others to commit to action. Qualifications :  One to three years experience casino/hotel, customer service, host, or telemarketing experience required. College degree or equivalent experience preferred but not required. Ability to think independently in making decisions to maximize customer service experience and program profitability. Ability to effectively manage time and perform multiple tasks simultaneously. Must be proficient with customer Point-of-Service systems. Must have a systematic and process oriented mindset to ensure seamless end-to-end customer experiences.  Excellent interpersonal skills required. Must have excellent oral and written communication skills. Must be able to listen and respond to visual and aural cues.  Essential Job Functions: Responsible for developing and maintaining coded player block through direct mail, email, telemarketing, and leveraging databases. Actively participates in telephone solicitation and coordinates personalized direct mailings for assigned cities. Works to utilize transportation resources to actively recruit VIP players Ensures seamless hand off of guest pre-trip itinerary for flawless on property execution by VIP Host Team. Fully complies with all applicable rules, regulations, laws and policies, and conducts themselves with highest levels of integrity and honesty. Responds to and consistently meets the needs of clients. Supports and cultivates new ideas and methods to deliver business solutions. Identifies ways to increase efficiencies or improve product or service. Clearly communicates programs/services to necessary people, seeks their support and keeps them informed of changes that may impact the business. Prepares project plans that aid in moving project forward. Must be knowledgeable of all happenings on property and in market.  Keeps track of existing products/services and/or progress on new initiatives. Develops skills to handle increasingly complex matters. Complies with and upholds company expectations including Code of Commitment, policies, procedures, industry regulations, department goals and business strategy. Politely gives consistent, timely and accurate information and finds answer when unsure. Projects warmth and enthusiasm in person and on the phone; builds rapport to strengthen relationships and encourages trial as well as repeat visitation. Critical Competencies: Approachable: Spends the extra effort to put others at ease. An exceptional listener who is gracious, sensitive and patient. Initiative: Create and seize opportunities to win, even when faced with ambiguity. True passion for results. Interpersonal Savvy : Builds rapport quickly by listening, sharing, understanding and comforting. Outside In: Obsessed with exceeding customer expectations. Passionate about service improvements. Self-Assurance: Confident in ability to meet goals. Composure: cool under pressure; doesn't show frustration or become defensive when faced with challenging or stressful situations; not knocked off balance by the unexpected; a settling influence with others.                                                                                                                        Planning Agility: sees ahead to prepare competitive strategies and plans; accurately scopes & plans tasks; sets clear goals and evaluates personal performance against results; anticipates future challenges and adjusts for roadblocks Physical, Mental & Environmental Demands:           Must be able to continuously maneuver around office.  Must be able to move quickly around property.  Must be able to bend, crouch, kneel, twist and work at a desk.  Responds to visual and aural cues. Must be able to work independently and proven to be self-motivated.  Must be able to speak, read, write and understand English.  Must have the manual dexterity to operate a computer and other office equipment.  Must be able to respond calmly and make rational decisions when handling guest’s needs.  Must be able to tolerate areas containing second hand smoke. Harrah’s reserves the right to make changes to this job description whenever necessary.  It is our  policy  to provide  equal employment opportunity  to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.   Preference is given to qualified Buena Vista Me-Wuk tribal members and members of other federally recognized tribes

Job Summary : Deep cleaning of all Food Department back of the house areas/equipment within levels of sanitation in accordance with Health Department. Qualifications :  Six months previous kitchen worker experience is required.  Must be able to work any day of the week and any shift.  Must be able to get along with co-workers and work as a team.  Must present a well-groomed appearance. Essential Job Functions: Degreases, cleans and polishes the kitchen hoods. Wipes down all walls & doors. Cleans grease build up behind all equipment. Cleans and degreases all pipes. Polishes all outsides of refrigerators. Cleans and polishes tables, counters, shelves, steam tables and hand sinks. Cleans and degreases grills, stoves, fryers, broilers, burners, ovens, flat tops and all prep areas. Cleans all air vents and air conditioning registers. Cleans and degreases all rubber matting Removes all garbage, washes trash cans and replace liners. Sweeps floors to remove any gum or substances. Soak floors with degreaser. Use floor cleaning machine to scrub kitchen floors. Cleans drains and pours enzyme into drains. Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies. Works a flexible schedule including weekends, evenings and holidays Works a reasonable amount of overtime when required Physical, Mental & Environmental Demands:           Must be able to work inside and maneuver throughout the kitchen areas. Must be able to tolerate temperatures in excess of 100 degrees near dish machine, or cold in excess of 0 degrees in freezers. Must be able to use the cleaning equipment/chemicals including but not limited to floor scrubbers, vacuums, blowers, degreaser, multi-purpose, enzymes, etc.  Must be able to operate all kitchen equipment and machinery.  Must be able to lift up to 100 lbs.  Must be able to push and pull carts weighing up to 200lbs.  Must be able to stoop, bend, kneel, crouch, reach, push and pull while performing kitchen duties.  Must be able to respond to visual and aural cues. Harrah’s reserves the right to make changes to this job description whenever necessary.  It is our  policy  to provide  equal employment opportunity  to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice. Preference is given to qualified Buena Vista Me-Wuk tribal members and members of other federally recognized tribes

Job Summary : This position is responsible for performing skilled or technical duties involving repair, maintenance, construction, alteration, inspection, and preventative service to assure continuous operation of all assigned building and mechanical facilities. Qualifications :  Must have a minimum of two years experience in at least two of the following areas:  heating, cooling, electrical, television, plumping or telephone systems.  Must possess a high school diploma or equivalent.  Must provide own hand tools.  Must be able to read, write, speak and understated English.  Must be able to work in extreme temperatures.  Must be able to get along well with co-workers and work as a team.  Must present a well-groomed appearance. Essential Job Functions: Performs preventive maintenance and repair duties on all building mechanical systems, equipment and tools.  Operates and repairs energy management equipment.  Operates life safety systems, maintenance and repair in public areas.  Meets the attendance guidelines of the job and adheres to departmental and company policies.  Works a flexible schedule including weekends, evenings and holidays.  Works a reasonable amount of overtime when required. Physical, Mental & Environmental Demands:           Must be able to work in extreme temperatures as hot as 115 degrees or as low as 10 degrees below zero.  Must be able of responding to aural cues in full audible range in high noise conditions and be able to respond to visual cues and possess color perception.  Must be able to stoop, bend, jump, carry heavy loads, and run on level surfaces, as well as, up and down stairs.  Must be able to lift up to 100 pounds and carry up to 50 pounds.  Must be able to quickly maneuver around casino areas.  Must be able to tolerate second hand smoke.  Must possess coordination and dexterity to work with power and hand tools, such as, drills, electric saws, hammers, sewer snakes, etc.  Must be able to think clearly and respond calmly in emergency situations.  Must be able to learn and retain locations, operation and repair procedures of the property’s equipment, mechanical systems and life safety systems.  Harrah’s reserves the right to make changes to this job description whenever necessary.  It is our  policy  to provide  equal employment opportunity  to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice. Preference is given to qualified Buena Vista Me-Wuk tribal members and members of other federally recognized tribes

Job Summary : Performs daily preventive maintenance program to ensure maximum Performance and condition of all slot machines.  Position also entails project involvement with slot machine installations, moves, and modifications. Qualifications :  High school graduate or equivalent is required.  Slot Repair school or college graduates preferred.  Slot technician experience is preferable.  Must have a working knowledge of slot machines, peripheral gaming equipment, and a fundamental knowledge of electronics and  computer networks. Working knowledge of the SG/Bally Slot Data System version SDS-13.2 is preferred but not required. Must be able to get along with co-workers and work as a team.  Willing to work any day of the week and any shift. Essential Job Functions: Responsible for the execution of Preventive Maintenance Program standards developed by Slot Performance team.  Technician’s role is to ensure maximum performance and reduce machine downtime by meeting monthly quotas of machines serviced.    Minor repairs of machines may be required during the preventive maintenance service time.  Additional functions include involvement in daily moves and modifications projects to continue to build knowledge base and experience levels. Physical, Mental & Environmental Demands:            Ability to work on integrated circuits, computers, test equipment.  Fundamental knowledge of electronics is essential. Must be able to quickly maneuver and work inside assigned area, while quickly man lift, pull, push and carry up to 100 pounds.  Must be able to turn key constantly.  Must be able to stand and walk for long periods of time.  Must be able to bend, crouch, kneel and twist. Must be able to continuously and quickly maneuver around casino Slot areas for entire shift.  Must be able to tolerate stressful situations.  Must be able to have dexterity in both hand and finger movement.  Must be able to handle and solve any concerns and questions customers may have.  Must be able to speak, read, write and understand English.  Must be able to tolerate areas containing second hand smoke, high noise levels, bright lights and dust.  Harrah’s reserves the right to make changes to this job description whenever necessary.  It is our  policy  to provide  equal employment opportunity  to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice. Preference is given to qualified Buena Vista Me-Wuk tribal members and members of other federally recognized tribes