16 jobs found in ione

Job Summary :  Responsible for all cash service needs of our casino guests while maintaining appropriate accountability for inventory. Delivers truly great guest service while performing transactions such as chip redemption, check cashing and credit card cash advance, along with servicing our in-house check-cashing players.  Qualifications :  Must have a high school diploma or GED Must be at least 21 years of age Must present a well-groomed appearance Must demonstrate the ability to add, subtract, multiply, and divide without the use of a calculator One year previous United States currency money handling work experience preferred Must read, write, speak, and understand English Must be willing to serve customers from a variety of backgrounds Able to pass mandated regulation and department testing   Essential Job Functions: Provides prompt, friendly, and courteous service to all guests while following company and gaming regulations. Conducts all transactions in a confidential manner. Cashes Chips, Fast Cash Tickets, Travelers Checks, Coupons and exchanges loose coin. Uses QCP workstation and processes automated & manual check cashing and credit card advances for guests. Completes guest enrollment process for QCP/ACM check cashing and credit card cash advances Must be willing to learn, understand and adhere to all Title 31 requirements for reporting, record keeping and cash handling procedures for MIL’s, MTL’s, CTR’s and SARC’s. Accepts and assists with guest completion of check cashing applications. Records information regarding transactions on reports and forms. Maintains internal controls with reports describing errors and discrepancies. Completes required Title 31 entries to Monetary Instrument Log and Multiple Transaction Log. Collects and records required guest information for completion of Currency Transaction Reports. Collaborates with work-group and all support departments to ensure player satisfaction. Communicates all relevant information to co-workers and management to maintain consistency and avoid potential problems. Maintains high standards of courtesy, professionalism and discretion in all communications to, about, or with customers including their arrangements and finances. Maintains confidentiality of all player accounts. Maintains security and confidentiality of files, records, and lists. Works a flexible schedule including weekends, evenings and holidays.  Works a reasonable amount of overtime when required. PHYSICAL, MENTAL, AND ENVIORNMENTAL DEMANDS Must be physically mobile with reasonable accommodation Able to lift and carry up to 50 lbs. (e.g., bag of coins) Able to stand, walk, stoop, talk, hear, and reach at least 2 feet across a counter Must have the manual dexterity and coordination to operate office equipment (including computers, jet sorts, and 10 keys), handle currency, tokens, coins, keys, and buttons Must have good close and medium range vision with the ability to distinguish between colors Able to tolerate areas containing secondary smoke, high noise levels, bright lights, and dust Able to work at a fast pace in mentally and physically stressful situations Able to walk and remain standing for 8 to 10 hours with breaks Able to safely push or pull a cashier cart when fully loaded Able to differentiate between various denominations of currency and chips.. Must maintain professional composure in all situations (e.g., demanding or threatening customer and during periods of high business volume)  Harrah’s reserves the right to make changes to this job description whenever necessary.  It is our  policy  to provide  equal employment opportunity  to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.  Preference is given to qualified Buena Vista Me-Wuk tribal members and members of other federally recognized tribes

Job Summary : Maintains all greenery and landscaping throughout the property including all maintenance of planters and water systems. Qualifications :  Must have high school diploma or GED Must possess a valid California driver’s license.  Must be able to get along well with co-workers and work as a team player.  Must possess excellent customer service skill.  Must have at least two years previous experience in landscaping/gardening with appropriate certification. Essential Job Functions: Keep property and landscaping clean by inspecting property each morning and picking up any trash, debris littering the grounds. Performs necessary landscaping including mowing, tree/shrub trimming & plant care (inside & out). Empty outside trash containers daily located in parking garages and outside areas. Wash trash cans as necessary for cleanliness and odor control. Physically walk the entire property and pick up all trash on grounds. This includes behind buildings and in shrubbery. Police all cigarette butts and dispose of properly. Collect and disposes of all leaves, limbs, and refuse. Maintain assigned area’s including grass, trees, plant life, and inside plants. Must have an owner’s attitude and take responsibility for assigned areas. Have experience with sprinkler systems. Initiates or responds to work orders, assigned to staff as applicable, follow-up and verify completion of this work, and expedite and approve payment (in conjunction with Facility Manager) for completed work. Ensure accurate recordkeeping Must display and maintain a sense of urgency regarding all Casino business. Visually inspect tools, equipment, or machines Maintain maintenance inventory and requisition parts and supplies as needed. Assure each day’s activities and problems that occur are communicated to the other shifts using approved communication programs and standards. Display solid knowledge and skill in the safe use of hand and power tools and other materials required to perform repair and maintenance tasks. Assists trades and custodial department as required Works a flexible schedule including weekends, evenings and holidays.  Works a reasonable amount of overtime when required. Physical, Mental & Environmental Demands:           Must be able to work in extremes of temperature in excess of 115 degrees or below 10 degrees.  Must be able of hearing in the full audible range in high noise conditions and possess average vision and color perception.  Must be able to stoop, bend, jump, and carry heavy loads, run level surfaces as well as up or down stairs.  Must be able to lift at least 50 pounds.  Must possess coordination and dexterity to drive power sweeper, forklifts, scissors lifts and other equipment.  Must be able to think clearly and respond calmly in emergency situations.  Must be able to learn and retain locations, operation and repair procedures of the property’s equipment. Harrah’s reserves the right to make changes to this job description whenever necessary.  It is our  policy  to provide  equal employment opportunity  to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice. Preference is given to qualified Buena Vista Me-Wuk tribal members and members of other federally recognized tribes

Job Summary : Parks and retrieves customer’s passenger vehicles, while providing excellent customer service with an upbeat and positive attitude. Qualifications : ·         Previous experiences, as a Valet Parking Attendant/Driver is preferred.  ·         Must possess excellent communication skills, with the ability to express oneself in a professional, clear and concise fashion.  ·         One-year previous customer service experience is preferred, with the ability to provide courteous, friendly and efficient service. ·         Must be able to present a valid California drivers license record with no moving violations or traffic citations in the past 5 years.  ·         Must be able to work any day of the week and any shift. ·         Must be able to get along with co-workers and work as a team.  ·         Must present a well-groomed appearance. ·         Must be able to work weekends and holidays. Essential Job Functions: ·         Greets everyone at all times. Smiles, makes eye contact and verbally greets guests and coworkers from arrival to the property through departure. ·         Provides memorable, personal & professional experience to all guests. ·         Ticket/Register all incoming vehicles. Record necessary information on Valet Ticket. ·         As applicable, validate Rewards Cards for parking privileges. ·         Follow established protocol for Front Parking requests. ·         Must keep valet lines moving at all times by communicating via radio to Attendants the volume and lanes from which to pull vehicles to park. ·         Inspect vehicles and accurately mark pre-existing damage on valet tickets. ·         Park incoming cars safely and efficiently. ·         Runs/Jogs safely to ensure promptness and urgency at all times. ·         Accurately hang keys in the valet booths. ·         Works with automated parking technology proficiently. ·         Direct traffic during peak business times. ·         Safely return vehicles to guests. ·         Open car and building doors and attempt to anticipate needs for all guests. ·         Provide information about the property and amenities. ·         Provide general driving directions to guests. ·         Assist as possible with wheel chairs and other assistance. ·         Clearly communicates with others and uses radios when necessary. ·         Receive tickets from departing guest and charge guest appropriately. Ring all sales into point of sale system. ·         Manage flow of parking functions. Log tickets and notify valet of pickup. ·         Make change for guests as requested. ·         Maintain logs and run reports relative to delivery times, car counts and other parking related information. ·         Log internal issuance including radios, tickets and equipment for Valet Attendants Works a flexible schedule including weekends, evenings and holidays.  Works a reasonable amount of overtime when required. Physical, Mental & Environmental Demands: ·         Must be able to work and quickly maneuver inside and outside, sometimes in temperatures in excess of 115 degrees and as cold as 10 degrees.  ·         Must be able to run for extended periods on all types of surfaces, as well as, up and down stairs.  ·         Must be able to drive all types of passenger vehicles with automatic or manual transmissions in a safe fashion.  ·         Must be able to respond to visual and aural cues.  ·         Must be able to speak English clearly. Harrah’s reserves the right to make changes to this job description whenever necessary.  It is our  policy  to provide  equal employment opportunity  to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice. Preference is given to qualified Buena Vista Me-Wuk tribal members and members of other federally recognized tribes

Job Summary :  Responsible for day to day Stewarding operations of their shift with in the Food Outlets. Leading the shift and assigning tasks in an efficient manner. Qualifications :  3 years back of house restaurant experience, one year stewarding experience. Strong leadership skills are necessary. A working knowledge of sanitation requirements.  Bilingual in Spanish preferred.   Must have good communication skills and be detail oriented. Essential Job Functions: Responsible for day to day Stewarding operations of their shift in the EDR.  Supervises all job duties to insure they are being completed safely.  Projects confidence, fair treatment and respect to all employees at all times.  Counsels, guides and instructs personnel the proper performance of their duties.  Is actively involved in the completion of all daily tasks and duties.  Maintains all areas for a safe clean environment base on Health Department and internal standards.  Monitors compliance with federal, state, and gaming laws Works a flexible schedule including weekends, evenings and holidays Works a reasonable amount of overtime when required. Acts as a role model to all employees. Physical, Mental & Environmental Demands:           Must be able to maneuver and work inside kitchen area, sometimes in heat in excess of 100 degrees or cold in excess of 0 degrees.  Must be able to stoop, bend, kneel, crouch, reach, push and pull while performing kitchen duties.  Must be able to respond calmly and make rational decisions when handling employee conflicts or in stressful situations.  Must be able to lift up to 75 lbs.  Must be able to push and pull carts weighing up to 200lbs.  Must be able to respond to visual and aural cues.  Ability to read, writes, speak and understand English fluently.  Must be able to operate all kitchen equipment and machinery.  Must be able to operate a computer.  Must be able to complete all appropriate paperwork for Stewarding operations in the EDR.  Harrah’s reserves the right to make changes to this job description whenever necessary.  It is our  policy  to provide  equal employment opportunity  to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice. Preference is given to qualified Buena Vista Me-Wuk tribal members and members of other federally recognized tribes

Job Summary : Create an entertainment environment for all guests. Provide courteous, friendly and prompt service in dealing table games. Qualifications :  High school diploma preferred. 1-3 years of Casino dealing experience is required. Must possess strong money handling and documentation skills. Must meet Harrah’s standards regarding rules, game knowledge, and dealing. Must have knowledge of casino rules, procedures, and regulations pertaining to the Table games. Must be able to get along with co-workers and work as a team across departments and level of management. Must present a well-groomed appearance.    Essential Job Functions: Upbeat personality for all interactions with guests and fellow employees. Proactive in anticipating customer needs. Dealers must be motivated in familiarizing themselves with all guests’ names and personal facts. Must possessed money, handling skill in providing chips for guests. Knowledge of card games. Basic knowledge of other games and services offered at property. Knowledge of department policies and procedures, including those pertaining to Federal and Regulatory laws and guidelines. Routinely strives to build and achieve customer satisfaction. Exercises appropriate discretion in identifying communications of special promotions to customers. Coordinates with Table Games supervisor and Security to detect and prevent attempts to cheat and to identify floor irregularities to a Table Games Supervisor, Lead Shift Supervisor, or Casino Operations Manager. Acts as a role model and present oneself as a credit to Harrah’s and encourage others to do the same. Adheres to regulatory, departmental, and company policies. Works a flexible schedule including weekends, evenings and holidays.  Works a reasonable amount of overtime when required.   Physical, Mental & Environmental Demands: Must be able to work inside and continuously maneuver around Pit area and throughout the hotel/casino property.  Must be able to bend, crouch, kneel, twist, lift and work at a desk when performing Pit Clerk functions.  Responds to visual and aural cues.  Must be able to read, write, speak and understand English.  Must be able to acknowledge, greet, and converse in English with customers.  Must be able to lift, pull, push or carry up to 40 pounds.  Must have the manual dexterity to handle paperwork, operate computers, and other Pit equipment.  When on casino floor, must be able to tolerate areas containing second hand smoke, high noise levels, bright lights and dust.  Harrah’s reserves the right to make changes to this job description whenever necessary.  It is our  policy  to provide  equal employment opportunity  to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.  Preference is given to qualified Buena Vista Me-Wuk tribal members and members of other federally recognized tribes

Job Summary : Supervises the overall personnel and operation of the Count and Drop Team while providing a positive work environment, encouraging teamwork and cooperation within the department.  Qualifications :  High school diploma or equivalent required.  Adding machine, computer terminal operation, and currency counting machine skills helpful.  Basic mechanical (repair) ability preferred.  Prior supervisory experience is preferred.  Prior count room or money handling experience (casino or bank) is preferred.  Must be able to work all shifts.  Must be able to get along with co-workers and work as a team.  Must present a well-groomed appearance. Must be able to read and write English. Essential Job Functions: Sorts, counts, and records contents of table game drop boxes, bill changers and currency drop boxes, according to set procedures. Supervises overall operation of Count Room Department personnel. Evaluates and counsels as needed, direct reports and other employees in order to maintain and enhance operations of the Count Rooms.   Adheres to compliance of all gaming regulation and any other governmental agencies where applicable.  Compares information contained in drop boxes to data stored on computer terminal.  Responsible for daily reports, minor repairs and maintenance of count room equipment.  Responsible for general upkeep of count rooms and ordering. Acts as a role model; always presenting oneself as a credit to Harrah's and encouraging others to do the same.  Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies. Spends the majority of time interviewing, training, tracking performance and selecting employees Conducts Performance Reviews Makes or recommends wage increases Makes or recommends promotions Provides for safety and security Handles employees' complaints or grievances Recommends disciplinary action or disciplines employees Plans work Supervises and monitors work Monitors legal compliance with federal, state, and gaming laws Works a flexible schedule including weekends, evenings and holidays.  Works a reasonable amount of overtime when required.  Physical, Mental & Environmental Demands:           Must be able to maneuver in and around all count rooms.  Must be able to respond calmly in crisis and stressful situations, including employee conflicts.  Must be able to perform the job duties of hard count and soft count team members.  Must be able to push and pull carts and carry up to 75 pounds of boxes filled with currency.  Must be able to grip objects and have good finger movement when counting and handling currency.  Must be able to differentiate denominations of chips and authenticity of currency.  Must be able to stand for extended periods.  Must be able to operate a computer, ten key adding machine, and money counter. Must be able to bend, stoop, reach, kneel, twist as necessary.  Must be able to read, write, speak and understand English.  Must be able to respond to visual and aural cues. Must be able to tolerate areas containing but not limited to second hand smoke, high noise levels, bright lights and dust.  Harrah’s reserves the right to make changes to this job description whenever necessary.  It is our  policy  to provide  equal employment opportunity  to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice. Preference is given to qualified Buena Vista Me-Wuk tribal members and members of other federally recognized tribes

Job Summary : Leads the restaurant outlet teammates in all aspects of day to day operations on their shift. Assign tasks and duties to ensure smooth operating restaurant outlet Handles minor guest issues and escalates any concerns to the supervisor. Qualifications :  One year previous experience in food service is preferred.  Prefer to have at least six months money-handling and cash register experience.  Previous restaurant experience is a plus.  Must possess excellent customer service and communication skills.  Must be at least 21 years of age.  Must be able to work any day of the week and any shift.  Must be able to get along with co-workers and work as a team.  Must present a well-groomed appearance. Must adhere to uniform standards and safety shoe requirements. Essential Job Functions: Acknowledges greets and converses with customers who approach.  Trains new employees in all aspects of the outlet. Processes cash transactions by accepting money and making necessary change, while presenting a receipt to the customer.  Keeps counters, equipment and cart areas clean and well stocked. Maintains open communication with guests/employees. Ensures positive guest service while taking appropriate actions to exceed guest expectations. Ensures day to day task and duties are completed by employees, escalating any concerns to the supervisor. Maintains an awareness of all menu items. Relay pertinent information to employees. Stay up to date on all promotions/special events. Keeps work area neat, clean and stocked with supplies. Follow company and department policies and procedures. Recognize employees for being good team players.   Volunteer for additional duties. Leads by example. Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies. Works a flexible schedule including weekends, evenings and holidays Works a reasonable amount of overtime when required Physical, Mental & Environmental Demands:           Must be able to lift and pull up to 50 pounds.  Must be able to bend, stoop, crouch, kneel, twist, push, pull and balance when stocking, storing and cleaning assigned areas.  Must be able to tolerate hot temperatures.  Must be able to listen and respond to visual and aural cues.  Must be able to read, write, speak and understand English.  Must be able to tolerate areas containing second hand smoke, high noise levels, bright lights and dust.   Harrah’s reserves the right to make changes to this job description whenever necessary.  It is our  policy  to provide  equal employment opportunity  to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.  Preference is given to qualified Buena Vista Me-Wuk tribal members and members of other federally recognized tribes

Job Summary : Supervises the overall personnel and operation of the Cage on an assigned shift in the absence of the Cage Cashier Manager.  Provides a positive work environment, encouraging teamwork and cooperation within the department, and other departments.  Protects company assets while dealing with the public in an efficient and courteous manner.  Cashes negotiable instruments, cashes-in chips, sells or buys coin, orders and receives cash/coin from Bank, assists customers to establish check cashing limits.  Qualifications :  High school graduate or GED is required, Experience in casino cashier/credit areas is required.  Minimum of two years of experience as a Cage Cashier, with experience in all phases of the Cage operation required.  Prior experience in a supervisory capacity preferred.  Must have good math skills.  Proficiency with Microsoft Office Must have proven self as a good communicator, mediator and decision-maker. Excellent leadership and interpersonal skills.  Ability to work closely with co-workers within the cashier department as well as all other departments Excellent organizational skills Must have excellent guest and human relations skills. Must be able to get along with co-workers and work as a team.  Must present a well-groomed appearance.   Essential Job Functions: Performs banking activities for this property, including processing of checks, markers, etc; purchasing of currencies/coins as needed.  Supervises overall operation of Cashier Department personnel in the absence of the Cashier Shift Manager  Ensures excellent guest courtesy and satisfaction.  Resolves disputes with guests when applicable.  Establishes check-cashing limits. Recommends procedure changes that ensure proper accountability for gaming guests.  Adheres to compliance of all gaming regulation and any other governmental agencies where applicable.  Provides assistance to other departments where cashiering and credit experience may be applicable.  Evaluates and counsels as needed, direct reports and other employees in order to maintain and enhance operations of the Cashier Department.   Acts as a role model; always presenting oneself as a credit to Harrah's and encouraging others to do the same.  Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies. Responsible for interviewing, training, and selecting employees Conducts Performance Reviews Makes or recommends wage increases Makes or recommends promotions Provides for safety and security Handles employees' complaints or grievances Recommends disciplinary action or disciplines employees Plans work Supervises and monitors work Monitors legal compliance with federal, state, and gaming laws Works a flexible schedule including weekends, evenings and holidays.  Works a reasonable amount of overtime when required. Physical, Mental & Environmental Demands:           Must be able to maneuver to all areas of the casino.  Must be able to lift and carry up to 50 lbs. Must be able to bend, reach, kneel, twist and grip items while working at assigned area.  Must have the manual dexterity and coordination to operate equipment, not limited to a 10 key adding machine, PC computers, fax machine and photo copier.  Must be able to work at a fast pace and in stressful situations.  Must be able to read, write, speak and understand English.  Must be able to respond to visual and aural cues. Must be able to tolerate areas containing but not limited to second hand smoke, high noise levels, bright lights and dust.  Harrah’s reserves the right to make changes to this job description whenever necessary.  It is our  policy  to provide  equal employment opportunity  to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.  Preference is given to qualified Buena Vista Me-Wuk tribal members and members of other federally recognized tribes

Job Summary : The Accountant is responsible for assisting in the preparation, review, and analysis of financial statements and various reconciliations. Qualifications :  Degree in accounting or finance preferred. Strong working knowledge of GAAP. Experience in financial reporting and general ledger environment required. Familiarity of financial systems. Proficiency with Microsoft Excel and Access software required. Essential Job Functions: Reconciles bank accounts and supports cash management functions. Actively participates in the month-end closing process. Prepares month-end journal entries. Work with department leaders to ensure financial statements are accurate. Completes balance sheet reconciliations on a monthly basis and researches all variances. Reconciles and tracks capital projects and fixed assets. Supports areas of accounts payable, inventory, and payroll. Produce daily, monthly, quarterly, and annual reports as requested by the Accounting Manager. Assists with internal and external audits. Assists in special projects as required. Adheres to regulatory, departmental, and company policies. Other duties as assigned. Physical, Mental & Environmental Demands:           Must be able to continuously maneuver around office, effectively work at a desk and respond to written and aural cues.  Must have the manual dexterity to operate the computer and other necessary office equipment.  Must be able to respond calmly to demands of internal customers and work in pressure situations.  Must work some weekends, holidays and late schedules when needed. Must be able to work independently.  Must be self-motivated and able to handle more than one function at a time by being well organized.  Must be able to read, write, speak and understand English. Harrah’s reserves the right to make changes to this job description whenever necessary.  It is our  policy  to provide  equal employment opportunity  to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice. Preference is given to qualified Buena Vista Me-Wuk tribal members and members of other federally recognized tribes

Job Summary : Performs problem determination and resolution and records all trouble situations reported to I.T.   Responsible for providing first level support functions on desktop devices such as personal computers, laptops, printers, scanners, keyboards, computer mouse, card swipes, card embossers, Point of Sale terminals and PC based kiosks.  Position also performs support for telephones and telephony related installations and may support audio and video systems set-ups. Qualifications :  College training equivalent to an Associates Degree in Computer Science or equivalent technical training.   Background experience in desktop support environment preferred.  One year minimum experience in a technical support role. Strong personal computing skills recommended. Demonstrated basic to intermediate level technical/troubleshooting skills in the desktop environment and related hardware and software products. Ability to be trained in supporting various desktop configurations. Basic to intermediate knowledge of user environments. Demonstrated communication skills. Basic to intermediate analytical and problem-solving skills. Must have good customer service skills Must be well organized and detail oriented and be able to perform many tasks at one time. Ability to work in a high-pressure, fast paced environment.  Essential Job Functions: Respond to incident and service request tickets and ensure all client/user support requests are handled or escalated in a timely manner. Provide first-level support/configuration for all systems including software and hardware for all platforms, problem determination/isolation/repair, analyzing problem data, performing data analysis, documenting findings, escalating complex problems to the appropriate I.T. staff or service vendors and communicating final resolution to clients and users. Support installation and implementation of connectivity for desktop devices and telephony equipment. Responsible for completion and documentation of all assigned day-to-day tasks/activities per the Daily Work Schedule for each system and shift. These functions include first level support for clients/users requests, printing, routing, and other duties. Maintain the latest procedures and documentation for all desktop platforms. Perform intermediate technical tasks/repairs on all desktop platforms. Use the help desk log to track and close all client/user calls/problems reported to I. T. Ensure the computer/equipment room is maintained at prescribed temperature levels and in a clean and orderly condition. Provide one-on-one training clients/users. Monitor and report system performance issues as necessary. Participate in department driven projects. Maintain the confidential nature of matters pertaining to company records, policies, and customer lists. Shred reports containing sensitive data as determined by management. Maintain a log of all system downtime and report all extended downtime to the supervisor and/or manager. Perform all duties in a manner that ensures the I.T. Department will meet or exceed the measurable objectives for service level to clients/users and system availability. Physical, Mental & Environmental Demands:           Must be able to maneuver to all areas of the casino.  Must have constantly available transportation. Must have home phone. Ability to note audio or visual warnings or error messages from system.   Ability to smell. Able to lift, carry, push, pull, handle, reach or grip 50 pounds, above or below shoulders.   Must be able to bend, reach, kneel, twist and grip items.  Must be able to walk and be on feet for long periods of time.  Must have a sense of urgency and keep up with fast paced business practices.  Must be able to work in stressful situations.  Must be able to read, write, speak and understand English.  Must be able to respond to visual and aural cues. Must be able to tolerate areas containing second hand smoke. Harrah’s reserves the right to make changes to this job description whenever necessary.  It is our  policy  to provide  equal employment opportunity  to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice. Preference is given to qualified Buena Vista Me-Wuk tribal members and members of other federally recognized tribes

Job Summary : Prepares food for Food Court customers (involves using knives, ovens, toasters and other food preparation equipment).  Qualifications :  Ability to work in a noisy environment Previous experience working in a food service establishment preferred Must be able to read, write, speak and understand English.   Excellent guest service and communication skills Ability to lift, carry and/or push objects weighing up to 50 lbs. Acts as a role model to other employees High School Diploma or equivalent preferred Adheres to all regulatory, company and department policies and procedures. Essential Job Functions: Prepares food items such as sandwiches, soups and other food items following established procedures. Serves prepared food and beverages to guests. Stocks and sells retail food items. Clean, stocks and organizes work area. Maintains cleanliness and orderliness of the front and back of the house areas. Assists guests by providing current information regarding Harrahs Rincon Casino’s services and events.  Stays informed on the property’s current offerings and events. Demonstrates a pleasant and enthusiastic demeanor at all times. Works a flexible schedule including weekends, evenings and holidays Works a reasonable amount of overtime when required. Physical, Mental & Environmental Demands:           Must be able to work inside and maneuver throughout assigned station during entire shift.  Must be able to lift up to 50 pounds and bend, pull and carry stock to refrigerator and cabinets.  Must be able to use hand motion when cleaning and wiping counters. Must possess the manual dexterity to complete required “side work”.   Must be able to listen and respond to visual and aural cues.  Must be able to tolerate areas containing second hand smoke, high noise levels, bright lights and dust.  Harrah’s reserves the right to make changes to this job description whenever necessary.  It is our  policy  to provide  equal employment opportunity  to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.  Preference is given to qualified Buena Vista Me-Wuk tribal members and members of other federally recognized tribes

Job Summary : Ensure slot playing customers are kept in play by experiencing the full range of fast and friendly slot service through well maintained machines, efficient change service, and promotion of customer programs and events such as Caesars Rewards and slot tournaments. Qualifications :  Must be at least 21 years of age Able to accurately and legibly fill out accounting forms for position Must have knowledge or the ability to obtain knowledge of casino rules, procedures, and regulations pertaining to Slot Operations Must present a well-groomed appearance Must demonstrate the ability to add, subtract, multiply, and divide Must understand safety issues associated with electrical equipment Must read, write, speak, and understand English Must be willing to serve customers from a variety of backgrounds Must be willing to work nights, weekends, and holidays and work overtime   Essential Job Functions: Player Satisfaction Customer Service: Actively patrols assigned sections looking for opportunities to surprise and delight guests. Sincerely greets, welcomes and introduces self to all guests; uses guest name to create a personalized service experience; maintains the perception of luck, celebrates the win, offers a warm farewell and adds to the entertainment experience. Completes paper fills and jackpot payouts promptly, accurately and with a high degree of personalized service while building relationships with guests. Consistently demonstrates a positive and upbeat attitude. Completes verification paperwork for jackpot payouts. Partners with other departments to execute slot transactions. Offers assistance to slot playing customers and explains features of slot machines. Clearly communicates functionality of Fast Cash (ticket in/ticket out) technology. Manages a large number and variety of slot machines played by customers according to policy and their level of play. Responds immediately to all requests for service (e.g., slot dispatch, slot candle lights, radio, PBX, customers) while meeting or exceeding department service standards. Exchanges coupons and currency for guests in compliance with procedures. Resolves guest complaints through the use of Service Recovery with a sense of urgency and empathy with approved levels of authority (e.g., change service, incorrect change, securing drink service, etc.). Keeps slot areas clean, secure, and well maintained. Keeps delays to a minimum by ensuring we have the right people in the right place at the right time. Takes initiative to meet the varying needs of our customers and has an awareness of where customers are located in a particular section. Technical Proficiency Slot Machine Service: Determines machine malfunction and identifies appropriate action. Corrects minor machine malfunctions (e.g., coin jams, printer errors, bill validators, slot light repairs, etc.) and/or partners with Slot Performance when appropriate. Ensures slot machines are ready for play (e.g., basic machine maintenance). Lifts and moves medium to heavy coin bags. Participates in slot machine upgrades and implementing new initiatives.  Money Handling: Performs money-handling transactions such as paying jackpots and making change. May be required to reconcile slot wallets. Teamwork and Values Team Work: Works and communicates well within department as well as with co-workers in other departments. Communicates and participates in team meetings to bring forth ideas about improving processes, guest experiences, and customer interactions. Slot Game Integrity & Security : Adheres to regulatory, departmental, and company policies in an ethical manner, including those pertaining to federal and state regulatory laws and guidelines and ensures required gaming licenses are valid and up-to-date. Coordinates with Supervisors and Security to detect and prevent attempts to place customers and employees at risk, compromise the integrity of the slot machines or damage company assets. Properly maintains all issued tools and equipment including proper key control. Property Promotions: Promotes and generates new membership into the Total Rewards program. Introduces Caesars Rewards to new players by providing guest with information regarding program services and benefits. Communicates specific information about casino events (e.g., slot tournaments, marketing promotions, direct mail) and communicates general information about property events or services (e.g., restaurants, shows, conventions) and directs or personally escorts customers to appropriate sources for more information (e.g., information booths, phone numbers, supervisors, etc.). Works a flexible schedule including weekends, evenings and holidays.  Works a reasonable amount of overtime when required. Physical, Mental & Environmental Demands:           Able to occasionally lift and carry up to 60 lbs. Able to bend, reach, kneel, twist, and grip items in order to perform basic machine repairs, hopper fills, etc. Able to walk and remain standing for a full shift Must maintain professional composure in all situations (e.g., demanding or threatening customer and during periods of high business volume) Able to tolerate areas containing secondary smoke, high noise levels, bright lights, and dust Able to adjust pace based on customer demands and business volume while consistently meeting or exceeding department service standards. Able to respond to visual and auditory cues Must possess the manual dexterity and coordination to operate equipment (e.g., enter data into computer, operate a calculator, pull hopper out, etc.) and to handle currency, coin, keys, and buttons Harrah’s reserves the right to make changes to this job description whenever necessary.  It is our  policy  to provide  equal employment opportunity  to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice. Preference is given to qualified Buena Vista Me-Wuk tribal members and members of other federally recognized tribes

Job Summary : Oversees the operations and personnel of the Facilities Department. Delegates work assignments for all shifts. Qualifications :  College degree preferred. Five years experience in casino and hotel building maintenance and customer service required.  Ability to work with internal management and staff, as well as, outside support to develop and maintain a continuing atmosphere of peak guest and employee comfort and safety.  Must be proficient with Microsoft Office Suites. Excellent interpersonal, customer service, communication, team building and problem-solving skills are required.  Must be able to handle demanding situations and be willing to work any shift and long hours when necessary. Must be able to get along with co-workers and work as a team.  Must present a well-groomed appearance. Essential Job Functions: Manages facilities supervisor and department personnel in the daily maintenance and repairs of the property. Responsible for cleanliness, upkeep and maintenance of all buildings and grounds.  Ensures all areas are well maintained via preventative maintenance programs, project coordination, responding to issues quickly and effective managing of work flow. Communicates the coordination of duties, scheduling, capital projects and safety issues. Ensures compliance with company, local, state and federal policies, laws and codes applicable to building maintenance and construction. Directs preparation of budgets for yearly department expenditures, capital expenditures on equipment, repairs, building repairs, construction and design projects. Responsible for setting and maintaining the budget for EVS.  Delivers budgeted financial results while executing the property’s highest standards of operation. Works with construction managers in the completion of all construction projects. Works with architects and designers on the planning and permitting of all projects. Investigates, researches and interviews vendors for items and services. Oversees emergency situations, i.e. power outages, alarms, flooding. Develops policies and guidelines pertinent to areas of responsibilities. Maintains emergency procedures and equipment.     Monitors equipment, utilities, consumption and performance of employees.  Develops and implement energy conservation and awareness programs and ensure compliance with all safety standards. Oversees purchasing and inventory procedures.   Other duties as assigned. Physical, Mental & Environmental Demands: Must be able to work independently. Must be able to respond to calmly and make rational decisions, when handling guest and employee conflicts. Must be able to maneuver throughout all areas of the property, including ability to lift up to 75 lbs.; and, the ability to push, pull, reach, bend, twist, stoop, climb up and down stairs and ladders. Must be fluent and literate in English. Must be able to operate hand tools, power tools and equipment. Must be able to tolerate areas containing second hand smoke, dust, loud noises and bright lights. Certificates, Licenses, Registrations: Must possess all work cards in accordance with local and state regulations. Must qualify for, obtain, and maintain a gaming license from the Indiana Gaming Commission. Harrah’s reserves the right to make changes to this job description whenever necessary.  It is our  policy  to provide  equal employment opportunity  to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.  Preference is given to qualified Buena Vista Me-Wuk tribal members and members of other federally recognized tribes

Job Summary : Cleans and maintains all public areas in a manner which reflects the high standard of excellence of the Harrah’s Northern California. Qualifications :  Prior Custodial or Housekeeping experience preferred. Must be a least 21 years of age Must present a well-groomed appearance Essential Job Functions: Maintain assigned areas Complete all tasks as assigned by supervisor Clean and sweep paper and debris off the floor Clean and maintain slot machines and stands Clean walls, stalls, shelving, telephones, brass rails, doors, glass, mirrors and any surface needing cleaning attention Clean and maintain cleanliness of restrooms Clean and refresh ashtrays and ash urns Restock with supplies (paper products) and chemicals work area (as needed) Performs proper and trained cleaning procedures when blood borne pathogens are involved Clean and maintain areas as assigned by Supervisor or Manager Vacuum as assigned Remove trash as assigned Remove or transport items from one area to another as assigned Mopping floors Must able to operate vacuum cleaners or floor cleaning equipment (mop, broom etc.) Meets the attendance guidelines and adheres to departmental and company policies Works a flexible schedule including weekends, evenings and holidays.  Works a reasonable amount of overtime when required.  Physical, Mental & Environmental Demands:           Must be able to lift 50lbs or more Must be able to respond to visual and aural cues.  Must be able to manage several tasks during shift Must be able to tolerate secondary smoke Must be able to work around crowded areas Able to stoop, bend, reach and pull around casino & restroom areas. Able to tolerate cleaning chemicals without developing an allergic reaction.  Harrah’s reserves the right to make changes to this job description whenever necessary.  It is our  policy  to provide  equal employment opportunity  to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice. Preference is given to qualified Buena Vista Me-Wuk tribal members and members of other federally recognized tribes

Job Summary : Provide administrative and secretarial support to the Managers in the Facilities and EVS department. Keeps accurate records of all maintenance logs, accounts, orders and inventory records. Performs other related duties as assigned.  Qualifications :  High school graduate required.  0-2 years administrative or secretarial experience required. Must be able to type 60 wpm.  Must possess strong computer skills to include Microsoft Word, Excel, PowerPoint, and Outlook. Must possess strong communication skills.  Must be able to get along with co-workers and work as a team. Must present a well-groomed appearance. Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies. Essential Job Functions: Prepares and types correspondence, forms, reports, charts and graphs.  Ensures competency of work from the standpoint of grammar, composition and format.  Sets up and maintains all files and records, as required.  Places, accepts and screens telephone calls and refers calls to others as appropriate.  Receives, opens and distributes incoming mail and documents.  Performs duties as assigned, always presenting oneself as a credit to Harrah’s and encouraging others to do the same.  Relies on instructions and pre-established guidelines to perform the functions of the job. Works under immediate supervisor Complete daily Purchase Orders Online parts/service ordering Phone parts/service ordering Track daily departmental expenditures Track and report Utility consumption spend and data Report Utility spend data to corporate Scan and report Electrical data to third party tracking entity Update and manage CG metric tracking sheet Hotsos (work order system) administrator Track and dispatch Hotsos call to appropriate mechanics Liaison with parts and supply warehouses Track/receive deliveries Manage tool and truck check out log Assist other departments with administrative duties as requested Correlate and track receipts and invoices Manage CG audit process- track/communicate results Inventory, manage and check out all Facilities parts, supplies and materials Works a flexible schedule including weekends, evenings and holidays.  Works a reasonable amount of overtime when required.  Physical, Mental & Environmental Demands:           Must be able to bend, reach, kneel, twist and grip items while working at assigned desk area.  Must have the manual dexterity and coordination to operate office equipment, including a 10 key adding machine, PC computers, fax machine and photo copier.  Must be able to work at a fast pace and in stressful situations. Must be able to read, write, speak and understand English.  Must be able to respond to visual and aural cues. Harrah’s reserves the right to make changes to this job description whenever necessary.  It is our  policy  to provide  equal employment opportunity  to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice. Preference is given to qualified Buena Vista Me-Wuk tribal members and members of other federally recognized tribes

Job Summary : Provides excellent service by delivering food and beverage orders to dining guests in Oliver’s.   Ensured Oliver’s guest order are accurate and provides service to enhance guest’s experience.   Qualifications :  Must have one-year previous food and beverage service experience including large tray service required.  Casino restaurant experience is preferred.  Extensive knowledge of beers, wines, liquors and their recipes required. Must be able to initiate and engage in conversation in a professional and friendly manner.  Must present a professional and pleasant appearance that guests will find appealing and approachable in order to engage in conversation. Must possess excellent customer service and communication skills.  Knowledge of or familiarity with fine dining / steakhouse menus preferred. Must be 21 years of age.  Must be able to work any day of the week and any shift.  Must be able to get along with co-workers and work as a team. Essential Job Functions: Greets and occasionally seats guest by their name when known and makes them feel welcome and special. Writes down food and beverage orders. Enters order into computer system, expedites drink order from bar and serves to customer; picks up food orders from kitchen area and serves to customers. Performs routine server station work such as preparing toast, dressing salads, ladling soup for guest’s orders, etc.  Deliver table set-ups with food order and clears away in a timely manner.  Assist other servers and server assistants as necessary.  Clears and cleans tables and work area as needed. Performs all side work as assigned.  Ensures breakdown of station at end of shift along with daily cleaning tasks. Has complete knowledge of menu, prices and drink recipes. Wears proper attire in a neatly groomed fashion according to unit standards. Handles and solves any concerns and questions customers may have. Takes responsibility for handling guest complaints, resolving with or without management assistance. Prepares and delivers check to guest, processes guest payment for guest at the table and closes check in computer system in a timely manner. Gives guests a warm farewell when they are leaving. Meets the attendance guidelines of job and adheres to regulatory, departmental and company policy as management may direct. Works a flexible schedule including weekends, evenings and holidays. Works a reasonable amount of overtime when required.  Physical, Mental & Environmental Demands:           Must be able to work and maneuver in a close or small working environment during entire shift.  Must be able to access kitchen area when picking up food orders and maneuver to and from during entire shift.   Must be able to lift heavy trays with food above shoulder level.  Must be able to write customer orders legibly.  Must be able to tolerate hot temperatures when in kitchen areas.  Must be able to stoop, bend, reach, kneel and lift up to 50lbs during assigned shift.  Must possess the manual dexterity to complete required “side work”.   Must be able to listen and respond to visual and aural cues.  Must be able to read, write, speak and understand English.   Must be able to tolerate areas containing second hand smoke, high noise levels, bright lights and dust.  Harrah’s reserves the right to make changes to this job description whenever necessary.  It is our  policy  to provide  equal employment opportunity  to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.  Preference is given to qualified Buena Vista Me-Wuk tribal members and members of other federally recognized tribes