Red Hawk Casino

As stewards of the land, it was the Shingle Springs Band of Miwok Indians’ vision that Red Hawk Casino be created to honor the past and celebrate the future. The casino’s architecture is in harmony with tradition, nature and our surroundings. The Red Hawk Casino delivers significant economic benefits to the local community of El Dorado County.

Red Hawk boasts magnificent views and a natural setting that inspires true gamblers. Located on a beautiful hilltop less than 20 minutes east of Sacramento on Highway 50, Red Hawk is the gamblers oasis. You’ll discover a place that inspires and excites.

Full time
 
Red Hawk Casino Placerville, CA, USA
DUTIES AND RESPONSIBILITIES • Generates necessary written reports regarding security-related incidents involving guests, team members and/or the facility. • Escorts and observes guests and team members to ensure their safety and protection; identifies potential safety hazards and report same to the appropriate individual, for proper resolution. • Acts as a Dispatcher during emergency situations, and coordinates solutions to same; informs outside agencies, at the direction of a Security Shift Supervisor, of any unusual or suspicious situations on property. • Operates property vehicles as directed to do so. • Maintains a working knowledge of the facilities, as well as special events on property, in order to advise guests and fellow team members of same, whenever possible. • Ensures safe transportation of moneys; assisting in the opening and closing of the gaming tables. • Interacts with guests and team members in a positive, professional manner. • Facilitates the flow of...

Full time
 
Red Hawk Casino Placerville, CA, USA
DUTIES AND RESPONSIBILITIES • Develops, implements and enforces performance standards, policies, and procedures in accordance with the mission and objectives. • Ensures compliance with all food and beverage health, liquor and safety regulations, as well as all federal, state and local applicable laws. • Schedules, evaluates and trains venue team members ensuring staff’s compliance with all guest service standards. • Reviews and approves all recommendations and suggestions to hire, transfer, suspend, promote, discharge, evaluate, assign and discipline all venue team members in a fair and equitable manner. • Maximizes cost effectiveness within the venue by ensuring compliance with established budget, labor and revenue benchmarks. • Monitors job performances of all team members and provides feedback to aid the team members in developing and enhancing skills. • Sets priorities for all supervisors and provides assistance as needed. • Maintains professional grooming and...

Full time
 
Red Hawk Casino Placerville, CA, USA
DUTIES AND RESPONSIBILITIES • Prepares and cook foods of all types, either on a regular basis or for special guests or functions. • Supervise and coordinate activities of cooks and workers engaged in food preparation. • Collaborate with other personnel to plan and develop recipes and special menus, taking into account such factors as seasonal availability of ingredients and the likely number of customers. • Check the quality of raw and cooked food products to ensure that standards are met. • Check the quantity and quality of received products. • Demonstrate new cooking techniques and equipment to staff. • Determine how food should be presented, and create decorative food displays. • Determine production schedules and staff requirements necessary to ensure timely delivery of services. • Estimate amounts and costs of required supplies, such as food and ingredients. • Inspect supplies, equipment, and work areas to ensure conformance to established standards. •...

Full time
 
Red Hawk Casino Placerville, CA, USA
DUTIES AND RESPONSIBILITIES All Food Servers • Delivers prompt efficient and courteous service of food and beverages to restaurant guests in accordance with venue standards. • Takes and fills all food and drink orders and assists in maintaining guests dining area and kitchen in a clean and neat manner. • Maintains current knowledge of the menu and of key ingredients paying special attention to products that contain or may contain allergens. • Informs guests of various food outlet offerings available in the venue. • Refills guest beverages in a timely manner or as often as needed. • Performs pre-busing of tables on a continual basis, keeping tables free of excess clutter clearing empty plates is considered one of the primary duties of servers. • Works in a clean, sanitary, safe, and organized manner, abiding by all health and safety regulations. • Monitors guests’ needs on a continual basis, ensuring all requests will be promptly fulfilled in accordance with policies and procedures....

Full time
 
Red Hawk Casino Placerville, CA, USA
DUTIES AND RESPONSIBILITIES • Develops, implements and enforces performance standards, policies, and procedures in accordance with the mission and objectives. • Ensures compliance with all food and beverage health, liquor and safety regulations, as well as all federal, state and local applicable laws. • Schedules, evaluates and trains venue team members ensuring staff’s compliance with all guest service standards. • Reviews and approves all recommendations and suggestions to hire, transfer, suspend, promote, discharge, evaluate, assign and discipline all venue team members in a fair and equitable manner. • Maximizes cost effectiveness within the venue by ensuring compliance with established budget, labor and revenue benchmarks. • Monitors job performances of all team members and provides feedback to aid the team members in developing and enhancing skills. • Sets priorities for all supervisors and provides assistance as needed. • Maintains professional grooming and...

Full time
 
Red Hawk Casino Placerville, CA, USA
DUTIES AND RESPONSIBILITIES • Maintains the strictest level of confidence within the department, ensuring that the individual payroll amounts of each individual employee remain private and confidential. • Copies and distributes all applicable payroll reports. • Files and maintains all departmental time keeping reports. • Posts information pertaining to hours worked, deductions, paid time off, benefits, gratuities and direct deposits into the computer in a timely, accurate manner. • Ensures the integrity of all financial data produced in payroll. • Handles limited banking functions pertaining to payroll and is responsible for all manual check copies and employee lists. • Compiles statistical data for reporting purposes. • Inputs all voided checks. • Reviews and processes all incoming paperwork. • Assists Payroll Supervisor in the preparation of quarterly and annual tax returns and W-2 forms. • Conducts the necessary research to effectively resolve payroll disputes from...

Full time
 
Red Hawk Casino Placerville, CA, USA
DUTIES AND RESPONSIBILITIES • Enforces performance standards, policies and procedures as they relate to venue operations; monitors Food Server service on the dining floor. Ensures smooth and efficient operations on a continual basis. • Ensures the highest possible standards of guest service and team member relations are maintained and carried out in a fair and equitable manner. • Ensures compliance with all health and safety standards/regulations as well as all applicable Tribal, Federal, State and local laws/ordinances. • Assists venue manager with scheduling of team members and ensuring correct staffing levels and adjustments are made in accordance with guest needs. • Monitors job performance of all venue team members and provides feedback on same to aid the team members in developing and enhancing skills. • Provides input to the venue manager concerning operational deficiencies and areas in need of improvement. • Promotes positive guest relations through prompt, courteous and...

Full time
 
Red Hawk Casino Placerville, CA, USA
Duties and Responsibilities Meets and greets guests on the casino floor, providing excellent guest service  Establishes and maintains relationships with high value players to generate revenue  Provides solutions to guest issues, concerns, and complaints Efficiently responds to high value guest requests and follows up in a timely matter Provides assistance to other departments including Credit/Cage, Rewards Club, Table Games, Slots and Food & Beverage Provides complimentaries to venues on property based on standard guidelines established by department  Provides accommodations to partner hotels and coordinates transportation requests  Provides and updates current contact information  Upsells current in house promotions to qualifying guests Identifies qualifying guests and authorizes the promotion to higher tier status  Analyzes and re-evaluates mailer offers based on specified criteria to meet guest’s satisfaction Conducts weekly telemarketing to...