Retail Pro International, LLC

Retail Pro International, LLC. is a Global Leader in POS Software Development for Retail stores. Over 30 years of business, in 125 Countries, 9000 brands, 59000+ POS. We offer complete Retail Management Software designed for Specialty Retail.  It's a scalable, extensible, completely customizable platform to reflect specialty retailers that adapt to the changes as the business grows.  From Kiosks to POS in Brick-and mortar stores, to e-Commerce, to Back Office functions and Mobil applications-Retail Pro is the feature-rich platform that powers retail. 

Retail Pro office is in beautiful Folsom, CA. We have an amazing, brilliant workforce! Our culture is business casual, or summer flip-flops, shorts, scooters, and dogs are welcome. We have an amazing benefits package and time off plans. We offer oodles of Perks through our benefits program! We have a snack shack that offers breakfast, lunch, dinner and everything in between. We even have a shopper for fresh fruit bi-weekly! We have added an employee lounge that can be a ThinkTank for department groups or just a different setting for you to work. We have monthly catered lunches to celebrate Birthdays, product release launch parties, and much more! "We care about our people", says our leader, Kerry Lemos, CEO.

Our HR manager is caring, excellent hands-on, and has an open-door policy! HR cares about each person and their participation with their Team! Our managers are the best! You will learn much from them, and they will support your ideas for growth.  We want you happy while you are at work.  We want you to have all your tools to help you accomplish your ideas! We believe in work-life balance.  Check us out at www.retailpro.com

We are always looking for good people, happy nerds, Software Developers of all levels, Technical Support Engineers, Interns, and everything in between. 

Full time
 
Retail Pro International, LLC 400 Plaza Drive, Folsom, CA, USA
Technical Support Engineer Willing to interview hardworking and motivated computer science or technology school graduates without significant work experience.  We will hire and train those candidates. Salary compensable with experience.  Job Statement The Technical Support Engineer will be responsible for providing technical and developer support for deployment and production issues for customers using the Point of Sale (POS) application suite. Being a vital part of the Global Customer Support team involves working on highly complex systems and providing general technical support services for major accounts, ensuring overall customer satisfaction and total resolution of each service case. Our Technical Support Engineer will provide phone and email support and will be responsible to debug, track, find, and fixing problems that occur during implementations and daily retail operations.  The Technical Support Engineer will create and manage technical environments...