Department of Consumer Affairs

The California Department of Consumer Affairs (DCA) is a unique and dynamic department made up of 36 different boards, bureaus, a committee, a commission, and a program that license and regulate more than 3.4 million licensees in more than 280 license types including certificates, registrations, and permits. Together, DCA protects and serves consumers in many ways:

  • DCA is a service provider ‐ Through several administrative divisions and offices, including Communications, Legislative Affairs, Legal Affairs, Human Resources, Business Services, Fiscal Office, and Information Technology, DCA provides oversight and support services for these boards and bureaus to assist them in their mission of consumer protection.

  • DCA is an educator ‐ DCA and its licensing boards and bureaus educate consumers by giving them information they need to avoid being victimized by unscrupulous, unlicensed, or unqualified people who promote deceptive or unsafe services.

  • DCA is a licensing entity ‐ Through its licensing boards and bureaus, DCA licenses more than 3.4 million professionals and enables consumers to check the license status of these professionals online or by phone.

  • DCA is a regulator ‐ Through its licensing boards and bureaus and its Division of Investigation, DCA investigates consumer complaints on issues under its jurisdiction. If violations are found, license holders can face discipline that may include probation, suspension or revocation of a license, fines and citations, letters of reprimand, cease and desist orders, or criminal charges.

DCA is committed to supporting the core mission of consumer protection, which is shared by all its boards and bureaus.

Full time
 
Department of Consumer Affairs Hybrid
The Department of Consumer Affairs has many analyst opportunities in Sacramento! Minimum Qualifications: Education The following education is required when general experience is used to qualify at any level: equivalent to graduation from college. (Additional qualifying experience may be substituted for the required education on a year-for-year basis.)   AND Either I Experience: One year of experience performing the duties of a Staff Services Analyst, Range C. or Or II Experience: Three years of professional analytical experience performing duties in one or a combination of the following or closely related areas: budgeting, management analysis, personnel, planning, program evaluation, or policy analysis. Monthly Salary: $5518.00 - $6907.00

Full time
 
Department of Consumer Affairs Sacramento, CA, USA
Division Of Investigation (DOI) investigators are highly-trained experts in conducting specialized investigations with an emphasis on violations of the Business and Professions Code, laws that govern most DCA professional licenses. DOI provides investigative expertise and resources to DCA’s boards and bureaus as well as local and federal law enforcement agencies. The DOI consists of two units, the Investigation and Enforcement Unit (IEU) and Health Quality Investigation Unit (HQIU). Each unit provides investigative services to a variety of boards and bureaus.  Applicants who are being considered for positions assigned Peace Officer status are required to meet the provisions of California Penal Code Section 832 et. seq., and complete training courses as prescribed by the Commission on Peace Officer Standards and Training (POST). This Investigator position is assigned Peace Officer status. Successful candidates who have already met the POST training requirements will be...

Full time
 
Department of Consumer Affairs Hybrid (Sacramento, CA, USA)
The Department of Consumer Affairs has many exciting career opportunities available and is committed to hiring and retaining quality employees. DCA employees help carry out the mission and vision of the department: to be the premier consumer protection agency through effective enforcement activities and oversight of California’s licensed professionals. We recognize and value employee contributions and talent, and foster leadership development and the professional growth of our workforce.  For more information on how to apply and other career opportunities, visit our careers page: https://www.dca.ca.gov/about_us/jobs/careers.shtml

Full time
 
Department of Consumer Affairs Hybrid (Sacramento, CA, USA)
The Department of Consumer Affairs has many exciting career opportunities available and is committed to hiring and retaining quality employees. DCA employees help carry out the mission and vision of the department: to be the premier consumer protection agency through effective enforcement activities and oversight of California’s licensed professionals. We recognize and value employee contributions and talent, and foster leadership development and the professional growth of our workforce.  For more information on how to apply and other career opportunities, visit our careers page: https://www.dca.ca.gov/about_us/jobs/careers.shtml