FTx POS is a cloud based point of sale platform designed for retail businesses that sell age restricted products. The system serves tobacco shops, liquor stores, convenience stores, grocery stores, CBD retailers, and vape shops. Its customer base includes single location independent operators as well as multi store chains with thousands of locations.
The platform integrates point of sale software with payment processing, eliminating the need for third party processors and separate merchant accounts. The company offers competitive processing rates with no high risk fees, addressing a common pain point for businesses selling products like CBD and flavored tobacco. Rates are negotiated based on actual transaction volume rather than industry category.
Inventory management tools synchronize data across physical stores and ecommerce channels in real time. When a sale occurs at any location, inventory counts update everywhere instantly. The system handles parent child product relationships automatically, allowing retailers to track cases of products while also tracking individual units sold from those cases. Automated reordering triggers when stock falls below thresholds set by the retailer, reducing the risk of stockouts.
For retailers in regulated industries, FTx POS offers built-in age verification through ID scanning that checks against state databases at the point of sale. The scan captures all required data and passes it to the transaction record automatically, reducing manual entry errors and audit risk. Mobile age verification is also available for delivery or curbside transactions. The system supports compliance reporting for tobacco manufacturer incentive programs, enabling retailers to qualify for tier four incentives through accurate scan data capture.
Loyalty functionality is integrated directly into the POS through the Loyal n Save module. Customers can enroll at the register with just a phone number. The system tracks purchase history across all locations and automates targeted marketing communications through email, SMS, and push notifications. Retailers using this feature report an 88 percent increase in customer retention. Built in analytics measure promotion performance and calculate return on investment for loyalty campaigns.
Ecommerce capabilities allow retailers to launch online stores that sync inventory and sales data with physical locations. Multiple fulfillment options are supported including in store pickup and local delivery.
Customer testimonials on the website highlight the system's inventory accuracy, compliance tools, and ability to scale from a single store to a thriving chain. Monthly subscription plans start at $0 with processing, with tiered options for additional features including POS Core at $99 per month, POS Pro at $179 per month, and custom enterprise pricing.