Hard Rock Hotel & Casino Sacramento

With venues in 75 countries, including 185 cafes, 27 hotels and 12 casinos, Hard Rock International (HRI) is one of the most globally recognized companies. Beginning with an Eric Clapton guitar, Hard Rock owns the world's most valuable collection of music memorabilia, which is displayed at its locations around the globe. Hard Rock is also known for its collectible fashion and music-related merchandise available in Rock Shops and online at https://shop.hardrock.com. HRI owns the global trademark for all Hard Rock brands including Hard Rock Live performance venues. The company owns, operates and franchises Cafes in iconic cities including London, New York, San Francisco, Sydney and Dubai. HRI also owns, licenses and/or manages hotel/casino properties worldwide. Destinations include the company’s two most successful Hotel and Casino properties in Tampa and Hollywood, FL., both owned and operated by HRI parent entity The Seminole Tribe of Florida, as well as other exciting locations including Atlantic City, Bali, Cancun, Daytona Beach, Desaru Coast, Ibiza, Orlando, Shenzhen and San Diego. Upcoming new Hard Rock Cafe locations include Piccadilly Circus and Oxford Street in the United Kingdom, Djerba, Tunisia, Gran Canaria, Spain, and Chandigarh, India. New Hard Rock Hotel, Casino or Hotel & Casino projects include Amsterdam, Berlin, Budapest, Dublin, London, Los Cabos, Madrid, Maldives, New York City, Ottawa, Sacramento, Dalian and Haikou in China. In 2018, Hard Rock International was recognized as a Forbes Magazine Top Employer for Women and Land Operator of the Year at the Global Gaming Awards. For more information on Hard Rock International visit www.hardrock.com.

Jan 18, 2022
Full time
Hard Rock Hotel & Casino Sacramento 3317 Forty Mile Rd, Wheatland, CA 95692, USA
OVERVIEW:  Under the direction of the Table Games Floor Supervisor, Team Member is responsible for proficiently dealing games as assigned. For full-time dealer, two years Craps, Tiles, or Routlette experience preferred, must be able to proficiently deal three major games and five minor games. For part-time dealer, must be able to proficiently deal two major games and three minor games. ESSENTIAL JOB FUNCTIONS: Deal cards accurately and at a pace defined by the supervisor/guests at the table; take and pay bets accurately and according to standard. Follow department and company policies and standard operating procedures (SOPs) including those relating to Hard Rock’s business ethics and all regulatory requirements. Deliver an exceptional guest service experience that promotes guest satisfaction & enjoyment. Maintains a work environment that is safe, professional, friendly and conducive to a high level of productivity and performance, as well as Team morale....
Jan 18, 2022
Part time
Hard Rock Hotel & Casino Sacramento 3317 Forty Mile Rd, Wheatland, CA 95692
OVERVIEW:  The incumbent in this position is responsible for being the ultimate guide through the guests’ shopping experience. Hard Rock merchandise is a unique part of our business, which requires a special person to create the experience. As a Retail Sales Associate (RSA), you will be assuming the role of tour guide, communicator, entertainer, memorabilia curator and musician. ESSENTIAL FUNCTIONS: (These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position) Creates an atmosphere that induces guests to make Hard Rock Hotel & Casino Sacramento at Fire Mountain their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service. Greets guests, answers the phone, and answers questions accurately and politely. Makes proficient sales transactions using...
Jan 18, 2022
Full time
Hard Rock Hotel & Casino Sacramento 3317 Forty Mile Rd, Wheatland, CA 95692, USA
ESSENTIAL FUNCTIONS: (These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position) Ensure that proper security is provided for all transfers of monies within the Casino and Hotel areas of the complex. Assist patrons with a wide variety of inquiries and situations including providing information about the property and events, giving directions and escorting them if necessary. Prepare detailed incident reports in a clear and precise manner. Patrol the hotel and casino areas to establish a security presence and report all unusual situations and/or suspicious persons. Assist in the coordination and resolution of emergency situations. Assist in maintaining proper key control. Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate managers of concerns and observations. Demonstrate actions and...
Jan 18, 2022
Full time
Hard Rock Hotel & Casino Sacramento 3317 Forty Mile Rd, Wheatland, CA 95692
OVERVIEW:  The incumbent in this position, under moderate supervision of the Warehouse Supervisor, issues & receives all warehouse inventories, prepares & maintains all related records and reports, maintains order of inventory and deliver inventory to other locations. ESSENTIAL FUNCTIONS: (These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position) Creates an atmosphere that induces guests to make Hard Rock Hotel & Casino Sacramento their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service. Secure & monitor company assets by following facility security procedures. Accurately issue & receive company assets. This may include receiving of VLTs at the loading dock, however, there will be no access to the interior of the VLT....
Jan 18, 2022
Full time
Hard Rock Hotel & Casino Sacramento 3317 Forty Mile Rd, Wheatland, CA 95692
OVERVIEW:  The incumbent is responsible for overseeing, directing and performing the daily execution of all assigned kitchen food production and service execution while establishing and maintaining standards of operation in the areas of food quality, time lines of food, cleanliness and maintenance, profitability and supervision of staff. ESSENTIAL FUNCTIONS: (These functions are inteded as a general illuatriation of the work performed in this job classification and are not all inclusive for this position)  Creates an atmosphere that induces guests to make Hard Rock Hotel & Casino Sacramento at Fire Mountain their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service. Responsible for training, evaluating, and supervising staff with equipment and keeping accurate logs of date, time, temperature of specific products. Develops...
Jan 18, 2022
Full time
Hard Rock Hotel & Casino Sacramento 3317 Forty Mile Rd, Wheatland, CA 95692
OVERVIEW:  The Front Desk Agent is responsible for checking guests in and out, running daily reports, handling guest transactions and maintaining a bank, and answering guest inquiries.  They must ensure that the front desk guest experience is quick and efficient for all guests and visitors.  ESSENTIAL FUNCTIONS: (These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position) Register property guests with an emphasis on fulfilling requests, following special handling instructions, and adhering to established credit policies and procedures. Select and block rooms for arriving guests; pre-register individuals or groups, as required; and assist in escorting VIPs and return guests to their rooms, as requested. Ensure all guest information is accurate and maintained in an organized manner. Utilize the property management system to run daily reports and block any special...
Jan 18, 2022
Full time
Hard Rock Hotel & Casino Sacramento 3317 Forty Mile Rd, Wheatland, CA 95692
OVERVIEW: The incumbent is responsible for operating and maintaining an efficient and profitable front-of-the-house food services operation; managing the activities and functions of an assigned food outlet, including monitoring of the budget, staffing issues, and operation performance, ensuring the delivery of quality service and most appropriate price value consistent with Hard Rock Hotel & Casino Sacramento at Fire Mountain objectives.   ESSENTIAL FUNCTIONS: (These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position) Creates an atmosphere that induces guests to make Hard Rock Hotel & Casino Sacramento at Fire Mountain their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service. Hires, motivates, evaluates and supervises front-of-the-house...