Hard Rock Hotel & Casino Sacramento

With venues in 75 countries, including 185 cafes, 27 hotels and 12 casinos, Hard Rock International (HRI) is one of the most globally recognized companies. Beginning with an Eric Clapton guitar, Hard Rock owns the world's most valuable collection of music memorabilia, which is displayed at its locations around the globe. Hard Rock is also known for its collectible fashion and music-related merchandise available in Rock Shops and online at https://shop.hardrock.com. HRI owns the global trademark for all Hard Rock brands including Hard Rock Live performance venues. The company owns, operates and franchises Cafes in iconic cities including London, New York, San Francisco, Sydney and Dubai. HRI also owns, licenses and/or manages hotel/casino properties worldwide. Destinations include the company’s two most successful Hotel and Casino properties in Tampa and Hollywood, FL., both owned and operated by HRI parent entity The Seminole Tribe of Florida, as well as other exciting locations including Atlantic City, Bali, Cancun, Daytona Beach, Desaru Coast, Ibiza, Orlando, Shenzhen and San Diego. Upcoming new Hard Rock Cafe locations include Piccadilly Circus and Oxford Street in the United Kingdom, Djerba, Tunisia, Gran Canaria, Spain, and Chandigarh, India. New Hard Rock Hotel, Casino or Hotel & Casino projects include Amsterdam, Berlin, Budapest, Dublin, London, Los Cabos, Madrid, Maldives, New York City, Ottawa, Sacramento, Dalian and Haikou in China. In 2018, Hard Rock International was recognized as a Forbes Magazine Top Employer for Women and Land Operator of the Year at the Global Gaming Awards. For more information on Hard Rock International visit www.hardrock.com.

Hard Rock Hotel & Casino Sacramento 3317 Forty Mile Rd, Wheatland, CA 95692
Jul 10, 2020
Part time
OVERVIEW The incumbent in this position is responsible for providing superior service to both the internal and external customer. The incumbent is also responsible for serving food and beverages in accordance to Hard Rock Hotel and Casino Sacramento’s standards. ESSENTIAL FUNCTIONS: (These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position) Creates an atmosphere that induces guests to make Hard Rock Hotel and Casino Sacramento at Fire Mountain their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service. Oversee all aspects of service for each table, managing pace and timing of the meal, ensuring all steps of service are met, and that support staff duties are completed promptly. Recognizes guests immediately with a friendly, courteous greeting...
Hard Rock Hotel & Casino Sacramento 3317 Forty Mile Rd, Wheatland, CA 95692, USA
Jul 10, 2020
Full time
OVERVIEW The incumbent in this position is responsible for keeping the wait staff supplied with appropriate quantities of dishware, flatware, food supplies and paper products. ESSENTIAL FUNCTIONS: (These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position) Creates an atmosphere that induces guests to make Hard Rock Hotel & Casino Sacramento at Fire Mountain their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service. Provides superior guest service, positively effects interactions with guests and team members, and has the resiliency to deal with difficult guests in all types of business conditions and the ability to work harmoniously with coworkers. Receives clean china, silverware and glassware from dishwashers and stocks properly....
Hard Rock Hotel & Casino Sacramento 3317 Forty Mile Rd, Wheatland, CA 95692
Jul 10, 2020
Part time
OVERVIEW The incumbent in this position is responsible for providing superior service to both the internal and external customer.  The incumbent is also responsible for serving food and beverages in accordance to Hard Rock’s standards. ESSENTIAL FUNCTIONS: (These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position) Creates an atmosphere that induces guests to make Hard Rock Sacramento at Fire Mountain their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service. Recognizes guests immediately with a friendly, courteous greeting and informs them of daily specials, soup of the day, etc. Also acts as an information center representative, by providing information on all aspects of Hard Rock’s services and facilities. Assists guests with menu and...
Hard Rock Hotel & Casino Sacramento 3317 Forty Mile Rd, Wheatland, CA 95692, USA
Jul 10, 2020
Full time
OVERVIEW The incumbent in this position for responsible for providing bar supplies as needed and maintaining a clean, well-organized work area. ESSENTIAL FUNCTIONS: (These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position) Creates an atmosphere that induces guests to make Hard Rock Hotel & Casino Sacramento at Fire Mountain their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service. Sets up bars for operation; cuts fruit; stocks ice; empties garbage. Supports bartender needs and maintains the bar stock. Reports any maintenance problems to Beverage Manager. Works in assigned location and shift according to department needs. Maintains par levels and orders bar supplies; delivers orders. Sorts bottles and corrugated cardboard...
Hard Rock Hotel & Casino Sacramento 3317 Forty Mile Rd, Wheatland, CA 95692, USA
Jul 10, 2020
Full time
OVERVIEW The incumbent in this position is responsible for properly preparing any and all foods listed on the respective menus that are to be grilled, fried, broiled, baked, boiled, braised, poached in an assigned kitchen outlet, or prepared in the pantry. ESSENTIAL FUNCTIONS: (These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position) Creates an atmosphere that induces guests to make Hard Rock Hotel & Casino Sacramento at Fire Mountain their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service. Prepares foods that are to be grilled, fried, broiled, baked, boiled, braised, poached or prepared in the pantry; ensures that all plates or pans served are aesthetically appealing and cooked to the specifications of the customer and the chef....
Hard Rock Hotel & Casino Sacramento 3317 Forty Mile Rd, Wheatland, CA 95692, USA
Jun 26, 2020
Full time
OVERVIEW The incumbent in this position is responsible for supervising all front-of-the-house restaurant operations and team members in specified food outlet during an assigned shift and assist in supervision of all other food & beverage outlets as needed. ESSENTIAL FUNCTIONS: (These functions are inteded as a general illuatriation of the work performed in this job classification and are not all inclusive for this position) Creates an atmosphere that induces guests to make Hard Rock Hotel and Casino Sacramento at Fire Mountain their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service. Opens and closes shift or work area at scheduled times; ensuring outlet is fully prepared for operation, as well as ensuring cleanliness and security of company assets. Maintains administrative functions, such as scheduling, time and attendance...
Hard Rock Hotel & Casino Sacramento 3317 Forty Mile Rd, Wheatland, CA 95692
Jun 26, 2020
Full time
OVERVIEW The incumbent in this position is responsible for supervising all front-of-the-house restaurant operations and employees in specified food outlet during an assigned shift and assist in supervision of all other food & beverage outlets as needed. ESSENTIAL FUNCTIONS: (These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position) Creates an atmosphere that induces guests to make Hard Rock Hotel & Casino Sacramento at Fire Mountain their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service. Opens and closes shift or work area at scheduled times; ensuring outlet is fully prepared for operation, as well as ensuring cleanliness and security of company assets. Maintains administrative functions, such as scheduling, time and attendance records, and...
Hard Rock Hotel & Casino Sacramento 3317 Forty Mile Rd, Wheatland, CA 95692, USA
Jun 23, 2020
Full time
OVERVIEW The Front Office Supervisor assists the Front Office Manager in all duties of the front office operation, including management of the front desk, training and employee development, delivery of quality customer service, and resolution of guest issues, while maximizing room revenue and occupancy. ESSENTIAL FUNCTIONS: (These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position) Creates an atmosphere that induces guests to make Hard Rock Hotel & Casino Sacramento at Fire Mountain their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members to provide superior guest service. Follow through with direction of Front Office Manager in all department operations. Maintain regular presence throughout the department.  Ensure consistent sequence of service is followed and all brand...
Hard Rock Hotel & Casino Sacramento 3317 Forty Mile Rd, Wheatland, CA 95692
Jun 18, 2020
Full time
OVERVIEW The incumbent in this position sells and services rooms and meeting space to prospective groups, both externally and internally, ensuring that the goals and objectives are obtained.  The Sales Coordinator is responsible for Catering groups and Internal Special Events groups. ESSENTIAL FUNCTIONS: (These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position) Creates an atmosphere that induces guests to make Hard Rock Hotel & Casino Sacramento at Fire Mountain their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service. Sells and services meeting space, assists with audio-visual, banquet, and food & beverage to all catering and special event groups, as assigned. Contacts catering group’s daily (verbal or written) to establish a...
Hard Rock Hotel & Casino Sacramento 3317 Forty Mile Rd, Wheatland, CA 95692, USA
Jun 16, 2020
Full time
OVERVIEW The incumbent is responsible for coordinating and managing surveillance operations by participating in the observation and recording of gaming activity to help safeguard Hard Rock Hotel & Casino Sacramento at Fire Mountain assets and provide a safe environment for guests and team members. Ensures adherence to all regulatory agencies, Internal Control Standards, departmental and company policies and procedures. Support and maintain the Hard Rock’s Service Standards at all times, while promoting outstanding guest relations.  ESSENTIAL FUNCTIONS: (These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position) Creates an atmosphere that induces guests to make Hard Rock Hotel & Casino Sacramento at Fire Mountain their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to...
Hard Rock Hotel & Casino Sacramento 3317 Forty Mile Rd, Wheatland, CA 95692, USA
Jun 15, 2020
Full time
OVERVIEW: Under the direction of the President, the incumbent plans and directs the overall Food & Beverage operations, including all related management functions to ensure a positive guest experience. ESSENTIAL FUNCTIONS: (These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position) Drives P&L strength by implementing appropriate programs and systems and provides oversight to ensure adherence to such. Ensures strong fiscal responsibility is demonstrated by staff. Utilize and/or create financial reporting tools to properly measure area’s efficiency and financial success. Takes corrective action as necessary. Develops and administers operating and capital budgets. Conducts or reviews detailed management and operational analyses to ensure ongoing success and efficiency within the department. Responsible for specifications and quality of all food and...