Hard Rock Hotel & Casino Sacramento

With venues in 75 countries, including 185 cafes, 27 hotels and 12 casinos, Hard Rock International (HRI) is one of the most globally recognized companies. Beginning with an Eric Clapton guitar, Hard Rock owns the world's most valuable collection of music memorabilia, which is displayed at its locations around the globe. Hard Rock is also known for its collectible fashion and music-related merchandise available in Rock Shops and online at https://shop.hardrock.com. HRI owns the global trademark for all Hard Rock brands including Hard Rock Live performance venues. The company owns, operates and franchises Cafes in iconic cities including London, New York, San Francisco, Sydney and Dubai. HRI also owns, licenses and/or manages hotel/casino properties worldwide. Destinations include the company’s two most successful Hotel and Casino properties in Tampa and Hollywood, FL., both owned and operated by HRI parent entity The Seminole Tribe of Florida, as well as other exciting locations including Atlantic City, Bali, Cancun, Daytona Beach, Desaru Coast, Ibiza, Orlando, Shenzhen and San Diego. Upcoming new Hard Rock Cafe locations include Piccadilly Circus and Oxford Street in the United Kingdom, Djerba, Tunisia, Gran Canaria, Spain, and Chandigarh, India. New Hard Rock Hotel, Casino or Hotel & Casino projects include Amsterdam, Berlin, Budapest, Dublin, London, Los Cabos, Madrid, Maldives, New York City, Ottawa, Sacramento, Dalian and Haikou in China. In 2018, Hard Rock International was recognized as a Forbes Magazine Top Employer for Women and Land Operator of the Year at the Global Gaming Awards. For more information on Hard Rock International visit www.hardrock.com.

Hard Rock Hotel & Casino Sacramento 3317 Forty Mile Rd, Wheatland, CA 95692
Sep 10, 2020
Full time
OVERVIEW:   The incumbent in this position is responsible for overseeing the daily audit of cage, slots, and non-gaming revenue areas.  The incumbent is also responsible for monitoring work performed by Revenue Audit Clerks to ensure compliance with company and regulatory policies and procedures.  ESSENTIAL FUNCTIONS: (These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position )  Creates an atmosphere that induces guests to make Hard Rock Hotel & Casino Sacramento at Fire Mountain their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service. Responsible for monitoring the daily audit of cage, slots, and non-gaming revenue areas. Investigates and reports discrepancies determined through audit process to the Casino Controller. Prepares...
Hard Rock Hotel & Casino Sacramento 3317 Forty Mile Rd, Wheatland, CA 95692, USA
Sep 10, 2020
Full time
OVERVIEW:  The incumbent in this position is responsible for providing timely and accurate financial information for internal and external use, maintaining and ascertaining the integrity of accounting records for the purpose of compiling, reconciling, adjusting and/or reclassifying accounting and operational information.  This position is responsible for accounts receivable functions, general accounting procedures, analyzing assigned balance sheet accounts and providing general support to the finance department as needed. ESSENTIAL FUNCTIONS: (These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position) Creates an atmosphere that induces guests to make Hard Rock Hotel & Casino Sacramento Fire Mountain their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior...
Hard Rock Hotel & Casino Sacramento 3317 Forty Mile Rd, Wheatland, CA 95692
Sep 01, 2020
Full time
OVERVIEW: The incumbent is responsible for operating and maintaining an efficient and profitable front-of-the-house food services operation; managing the activities and functions of an assigned food outlet, including monitoring of the budget, staffing issues, and operation performance, ensuring the delivery of quality service and most appropriate price value consistent with Hard Rock Hotel & Casino Sacramento at Fire Mountain objectives.   ESSENTIAL FUNCTIONS: (These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position) Creates an atmosphere that induces guests to make Hard Rock Hotel & Casino Sacramento at Fire Mountain their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service. Hires, motivates, evaluates and supervises front-of-the-house...
Hard Rock Hotel & Casino Sacramento 3317 Forty Mile Rd, Wheatland, CA 95692
Sep 01, 2020
Full time
OVERVIEW:  The Front Desk Agent is responsible for checking guests in and out, running daily reports, handling guest transactions and maintaining a bank, and answering guest inquiries.  They must ensure that the front desk guest experience is quick and efficient for all guests and visitors.  ESSENTIAL FUNCTIONS: (These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position) Register property guests with an emphasis on fulfilling requests, following special handling instructions, and adhering to established credit policies and procedures. Select and block rooms for arriving guests; pre-register individuals or groups, as required; and assist in escorting VIPs and return guests to their rooms, as requested. Ensure all guest information is accurate and maintained in an organized manner. Utilize the property management system to run daily reports and block any special...
Hard Rock Hotel & Casino Sacramento 3317 Forty Mile Rd, Wheatland, CA 95692, USA
Sep 01, 2020
Full time
ESSENTIAL JOB FUNCTIONS:    Creates an atmosphere that induces guests to make Hard Rock Sacramento at Fire Mountain their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service. Collect and remove trash; clean carpeted areas; remove gum and carpet spots; vacuum upholstered furnishings and fabric; arrange furniture and equipment after cleaning. Sweep, dust mop, and wet mop hard surface floors. Clean/dust all surfaces: walls, doors, hardware, games, furnishings, door glass, display cases, etc. Stock, clean and sanitize restroom fixtures and surfaces. Work cooperatively with supervisors and all other team members of the property. Comply with department procedures, schedules and standards of performance. Observe and report needed maintenance to buildings, fixtures, and equipment; report any loss, damage or breakage of property, or...
Hard Rock Hotel & Casino Sacramento 3317 Forty Mile Rd, Wheatland, CA 95692, USA
Sep 01, 2020
Full time
OVERVIEW:  Under the direction of the Table Games Floor Supervisor, Team Member is responsible for proficiently dealing games as assigned. For full-time dealer, two years Craps, Tiles, or Routlette experience preferred, must be able to proficiently deal three major games and five minor games. For part-time dealer, must be able to proficiently deal two major games and three minor games. ESSENTIAL JOB FUNCTIONS: Deal cards accurately and at a pace defined by the supervisor/guests at the table; take and pay bets accurately and according to standard. Follow department and company policies and standard operating procedures (SOPs) including those relating to Hard Rock’s business ethics and all regulatory requirements. Deliver an exceptional guest service experience that promotes guest satisfaction & enjoyment. Maintains a work environment that is safe, professional, friendly and conducive to a high level of productivity and performance, as well as Team morale....
Hard Rock Hotel & Casino Sacramento 3317 Forty Mile Rd, Wheatland, CA 95692
Sep 01, 2020
Full time
OVERVIEW The incumbent in this position sells and services rooms and meeting space to prospective groups, both externally and internally, ensuring that the goals and objectives are obtained.  The Sales Coordinator is responsible for Catering groups and Internal Special Events groups. ESSENTIAL FUNCTIONS: (These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position) Creates an atmosphere that induces guests to make Hard Rock Hotel & Casino Sacramento at Fire Mountain their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service. Sells and services meeting space, assists with audio-visual, banquet, and food & beverage to all catering and special event groups, as assigned. Contacts catering group’s daily (verbal or written) to establish a...
Hard Rock Hotel & Casino Sacramento 3317 Forty Mile Rd, Wheatland, CA 95692
Sep 01, 2020
Full time
OVERVIEW: The incumbent in this position is responsible for properly preparing any and all foods listed on the respective menus that are to be grilled, fried, broiled, baked, boiled, braised, poached in an assigned kitchen outlet, or prepared in the pantry. ESSENTIAL FUNCTIONS: (These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position) Creates an atmosphere that induces guests to make Hard Rock Hotel & Casino Sacramento at Fire Mountain their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service. Prepares foods that are to be grilled, fried, broiled, baked, boiled, braised, poached or prepared in the pantry; ensures that all plates or pans served are aesthetically appealing and cooked to the specifications of the customer and the chef....
Hard Rock Hotel & Casino Sacramento 3317 Forty Mile Rd, Wheatland, CA 95692
Sep 01, 2020
Full time
OVERVIEW:  The incumbent is responsible for overseeing, directing and performing the daily execution of all assigned kitchen food production and service execution while establishing and maintaining standards of operation in the areas of food quality, time lines of food, cleanliness and maintenance, profitability and supervision of staff. ESSENTIAL FUNCTIONS: (These functions are inteded as a general illuatriation of the work performed in this job classification and are not all inclusive for this position)  Creates an atmosphere that induces guests to make Hard Rock Hotel & Casino Sacramento at Fire Mountain their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service. Responsible for training, evaluating, and supervising staff with equipment and keeping accurate logs of date, time, temperature of specific products. Develops...
Hard Rock Hotel & Casino Sacramento 3317 Forty Mile Rd, Wheatland, CA 95692
Sep 01, 2020
Full time
OVERVIEW:  The incumbent in this position is responsible for properly preparing any and all foods listed on the respective menus that are to be grilled, fried, broiled, baked, boiled, braised, poached in an assigned kitchen outlet, or prepared in the pantry. ESSENTIAL FUNCTIONS: (These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position) Creates an atmosphere that induces guests to make Hard Rock Hotel & Casino Sacramento at Fire Mountain their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service. Prepares foods that are to be grilled, fried, broiled, baked, boiled, braised, poached or prepared in the pantry; ensures that all plates or pans served are aesthetically appealing and cooked to the specifications of the customer and the chef....
Hard Rock Hotel & Casino Sacramento 3317 Forty Mile Rd, Wheatland, CA 95692
Sep 01, 2020
Part time
OVERVIEW:  The incumbent in this position is responsible for being the ultimate guide through the guests’ shopping experience. Hard Rock merchandise is a unique part of our business, which requires a special person to create the experience. As a Retail Sales Associate (RSA), you will be assuming the role of tour guide, communicator, entertainer, memorabilia curator and musician. ESSENTIAL FUNCTIONS: (These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position) Creates an atmosphere that induces guests to make Hard Rock Hotel & Casino Sacramento at Fire Mountain their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service. Greets guests, answers the phone, and answers questions accurately and politely. Makes proficient sales transactions using...
Hard Rock Hotel & Casino Sacramento 3317 Forty Mile Rd, Wheatland, CA 95692, USA
Sep 01, 2020
Full time
OVERVIEW:  The incumbent in this position is responsible for planning meals, procurement of food supplies and kitchen equipment, production of meals, supervising and coordinating the work of the kitchen personnel, and keeping with all Hard Rock Sacramento At Fire Mountain quality standards.   This role is responsible for enhancing the food product that is presented to guests, making changes to respond to market place and guest needs and recommending changes in food product as a result of market research. ESSENTIAL FUNCTIONS: (These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position) Creates an atmosphere that induces guests to make Hard Rock Sacramento At Fire Mountain their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service.  Hires, trains,...
Hard Rock Hotel & Casino Sacramento 3317 Forty Mile Rd, Wheatland, CA 95692
Sep 01, 2020
Full time
OVERVIEW:  The incumbent in this position is responsible for developing and coordinating programs to attract and host mid- to high-limit players to ensure guest satisfaction and repeat visits.  The incumbent is also responsible for developing and establishing relationships with Hard Rock Hotel & Casino Sacramento at Fire Mountain midrange gaming guests in order to encourage return visits and create guest loyalty. The position is called upon to interact frequently with mid- to high-limit guests, and make decisions regarding extensions of complimentary services and/or goods. ESSENTIAL FUNCTIONS: (These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position) Creates an atmosphere that induces guests to make Hard Rock Hotel & Casino Sacramento at Fire Mountain their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as...
Hard Rock Hotel & Casino Sacramento 3317 Forty Mile Rd, Wheatland, CA 95692
Sep 01, 2020
Full time
OVERVIEW:  The incumbent in this position is responsible for providing superior service to both the internal and external guest. The incumbent is also responsible for performing varied cashier functions in a pleasant, efficient and honest manner. ESSENTIAL FUNCTIONS: (These functions are intended as a general illustration of the work performed in this job classification) Creates an atmosphere that induces guests to make Hard Rock Sacramento at Fire Mountain their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service. Opens check-cashing cards (requires making credit inquiries). Cashes checks, cashier checks, coins, and vouchers for guests and team members. Handles large amounts of money, accounting for total funds received throughout the day and at the end of each day. Exchanges foreign currency, cash coin, exchanges coin...
Hard Rock Hotel & Casino Sacramento 3317 Forty Mile Rd, Wheatland, CA 95692, USA
Sep 01, 2020
Full time
OVERVIEW The incumbent in this position is responsible for keeping the wait staff supplied with appropriate quantities of dishware, flatware, food supplies and paper products. ESSENTIAL FUNCTIONS: (These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position) Creates an atmosphere that induces guests to make Hard Rock Hotel & Casino Sacramento at Fire Mountain their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service. Provides superior guest service, positively effects interactions with guests and team members, and has the resiliency to deal with difficult guests in all types of business conditions and the ability to work harmoniously with coworkers. Receives clean china, silverware and glassware from dishwashers and stocks properly....
Hard Rock Hotel & Casino Sacramento 3317 Forty Mile Rd, Wheatland, CA 95692, USA
Sep 01, 2020
Full time
OVERVIEW: The incumbent in this position is responsible for providing superior service to both the internal and external customer.  The incumbent is also responsible for serving food and beverages in accordance to Hard Rock’s standards. ESSENTIAL JOB FUNCTIONS: Creates an atmosphere that induces guests to make Hard Rock Sacramento at Fire Mountain their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service. Recognizes guests immediately with a friendly, courteous greeting and informs them of daily specials, soup of the day, etc. Also acts as an information center representative by providing information on all aspects of Hard Rock’s services and facilities. Assists guests with menu and beverage selection, demonstrating salesmanship with complete menu and product knowledge. Ensures guest satisfaction through food quality checks and...
Hard Rock Hotel & Casino Sacramento 3317 Forty Mile Rd, Wheatland, CA 95692
Sep 01, 2020
Part time
OVERVIEW The incumbent in this position for responsible for providing bar supplies as needed and maintaining a clean, well-organized work area. ESSENTIAL FUNCTIONS: (These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position) Creates an atmosphere that induces guests to make Hard Rock Sacramento at Fire Mountain their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service. Sets up bars for operation; cuts fruit; stocks ice; empties garbage. Supports bartender needs and maintains the bar stock. Reports any maintenance problems to Beverage Manager. Works in assigned location and shift according to department needs. Maintains par levels and orders bar supplies; delivers orders. Sorts bottles and corrugated cardboard for recycling....
Hard Rock Hotel & Casino Sacramento 3317 Forty Mile Rd, Wheatland, CA 95692
Sep 01, 2020
Full time
OVERVIEW:  The incumbent in this position, under moderate supervision of the Warehouse Supervisor, issues & receives all warehouse inventories, prepares & maintains all related records and reports, maintains order of inventory and deliver inventory to other locations. ESSENTIAL FUNCTIONS: (These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position) Creates an atmosphere that induces guests to make Hard Rock Hotel & Casino Sacramento their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service. Secure & monitor company assets by following facility security procedures. Accurately issue & receive company assets. This may include receiving of VLTs at the loading dock, however, there will be no access to the interior of the VLT....