Director of Operations (DOO) with COO Development Track

Curtis Legal Group is seeking a strategic, driven, and enthusiastic, Director of

Operations to join our personal injury practice and serve as an operational leader

supporting the firm’s C-Suite, attorneys, and legal teams. This role is designed for

an operations leader who thrives in translating firm strategy into scalable systems,

clear accountability, and consistent execution across legal teams.

Curtis Legal Group values collaboration, integrity, clarity, and high standards. The

Director of Operations plays a critical role in strengthening how legal work is

supported, supervised, and delivered without practicing law or directing legal

judgment.

Position Overview

The Director of Operations is a position tracking to the position of Chief Operations

Officer (COO). This person is responsible for assisting stakeholders with firm-wide

oversight of legal support operations, case workflow execution, performance

management, and cross-functional alignment between attorneys, operations,

finance, intake, and administration. This role focuses on optimizing legal delivery

systems, improving consistency across offices and teams, and supporting attorney

effectiveness and capacity.

Reporting Relationship

Reports directly to the C-Suite team of the Firm.

Authority & Scope

Assists operations across all practice locations
Establishes firm-wide legal operational standards, workflows, and KPIs
Deploys artificial intelligence solutions
Partners with legal leadership on execution while respecting attorney autonomy and ethical boundaries
Reviews and provides analysis of firm operations, including budgets in order to develop efficiencies and to scale profitability
Creates innovative solutions for firm operations and reviews data analytics, including use of AI support
Serves as the C-Suite representative of the management team and oversees office work culture in the Sacramento office
Assists management team with firm marketing strategies and advertising
mediums
Core Responsibilities

Operations Leadership

Assists in oversight of the execution and consistency of legal workflows from intake handoff through case resolution
Monitors KPIs including but not limited to firm’s AI usage, client service, attorney revenue, case progression, attorney and legal team caseload capacity, case resolution time and obstacles
Collaborates with Managing Attorneys to align operational systems with legal strategy and client outcomes
Develops and maintains standard operating procedures (SOPs) supporting legal teams
Assists HR to recruit and develop existing and future team members
People Leadership & Accountability
Assists with development of legal operation supervisors, managers, case managers, and support leaders
Demonstrates and advocates firm values in the role as a leader of team members
Supports attorney performance through clarity of roles, expectations, and tools—not legal direction
Drives, manages, and demonstrates a growth mindset in firm performance, training, mentorship, and professional development
Cross-Functional & Strategic Support
Acts as the primary operational liaison between legal teams and firm leadership
Partners on firm planning, staffing models, budgeting inputs, and growth initiatives
Creates and develops operational efficiencies and strategy for firm profitability
Qualifications

Master’s degree in business administration (MBA) /management or demonstrated operational leadership experience
Exhibits and/or demonstrates skills required for success in leading
operational teams
Experience in professional services or legal services
Experience with artificial intelligence (AI) programs and systems
Understanding of business budgets and accounting systems
Proficient in Microsoft suite programs
Experience with leading teams
Location & Compensation

Location: Sacramento, CA

Schedule: Possibly hybrid remote depending on experience leading teams remotely. Must be in a commutable distance to the office.

Travel requirements: Travel to the Modesto officed periodically.

Compensation: $90,000 – $120,000 annually (commensurate with experience)

How to Apply: Submit Indeed application including the following:

Your resume
A cover letter (no more than one page) explaining why you would be a strong fit for this role
Email subject line must read: “Director of Operations”
Applications that do not follow these instructions will not be considered.
Benefits:

401(k)
401(k) matching
Dental insurance
Flexible spending account
Health insurance
Life insurance
Retirement plan
Vision insurance

Application Question(s):

How would you define effective leadership?
Do you meet the minimum requirements of the position?
How many years of leadership experience do you have?
How many years of legal office experience do you have?
How would you rate your AI competency from 1-10 ( 10 being fully mastered and 1 being very limited)?
Education: Master’s in Business Administration (Required) or combination of experience and education
Experience: Law office: 3 years (Preferred)
Location: Sacramento, CA 95825 (Preferred)

Willingness to travel: 25% (Preferred)

Work Location: In person/hybrid