25 jobs found

Overview Bartenders perform responsibilities in accordance with all company standards, policies, and procedures, ensuring that bar stations are maintained in a clean, neat and orderly fashion adhering to all safety and health regulations and standards and that Beverage stations are properly stocked and all products are fresh, rotated and properly stored.  He/she is responsible for carding guests who appears to be 30 years old or younger; taking orders, preparing drinks according to Thunder Valley Standards and specifications; and for processing transactions and secure payment using the Info Genesis System. This postion is a member of our Beverage Team.  Essential Functions Responsible for practicing, supporting, and promoting Thunder Valley Casino’s "Winning Attitude" Company-wide culture and demonstrating Thunder Valley Casino’s AAA Four Diamond Service Standards at all times. Greet guests verbally with a warm welcome and introduce yourself. Ensure that all...

Have you worked as a front desk agent before, but now feel ready to graduate into a Four Diamond Front Desk Agent?  Our Front Desk Agents are responsible for welcoming, registering and checking guests in and out of the hotel. Provides AAA Four Diamond service to guests during their stay and serves as a liaison between hotel guests and the company. Practices established AAA Four Diamond service standards when handling all guest opportunities and inquiries.  Essential Functions Be responsible for practicing, supporting, and promoting Thunder Valley Casino Resort’s “Winning Attitude” company-wide culture and demonstrating AAA Four Diamond service standards at all times. Participate in daily pre-shift meetings outlining activities and expectations to ensure AAA Four Diamond standards achieved and maintained. Welcome all guests upon arrival. Perform all check-in functions according to hotel policies and procedures, including, but not limited to, early check-ins, late...

Summary This position requires an individual to be detail orientated, familiar with current sanitation procedures, excellent communication skills, anticipating guest’s needs and working closely with co-workers. Essential Duties and Responsibilities include the following. Other duties may be assigned. Have complete understanding of menu item.  Follow sequence of service standards. Perform all side work duties as assigned. Able to converse with guests and address needs as required. Work with bartender on stocking and cleaning areas of bar as required.  Maintain and inventory equipment on monthly basis to insure adequate counts for service. Supervisory Responsibilities This job has no supervisory responsibilities. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed below are representative of the knowledge, skill,...

$500 Sign On Bonus paid after successful completion of 90 days working as a Guest Room Attendant!       Summary Reporting to the Housekeeping Supervisor, the Guest Room Attendant is responsible for cleaning standard and suite rooms to the highest standards of cleanliness.  Thorough cleaning of the hotel facility, guest room, and patios  which includes, making beds, changing linens, dusting, scrubbing floors/toilets/tubs/sinks, vacuuming, removing fingerprints and smudges from mirrors and glass, shining surfaces, replenishing and delivering work and guest supplies, etc.  Guest room attendant performs other duties related to housekeeping.   Essential Duties and Responsibilities include the following. Other duties may be assigned.   Comply with all department and property operating policies and procedures.   Maintain cleanliness of assigned areas.             Complete 11 credits per 8 hour shift.             Utilize equipment such as pan and...

Summary The   Houseperson is responsible for providing guest room attendants with materials and amenities, removing dirty linens from rooms/hallways and performing other duties as required. The Houseperson performs other duties related to housekeeping.   Essential Duties and Responsibilities include the following. Other duties may be assigned.   Complies with all department and property operating policies and procedures.   Maintains cleanliness of assigned areas.   Properly stocks housekeeping carts and closets with necessary supplies, materials and amenities.   Ensures all equipment is used and maintained in accordance with proper procedures.   Adheres to all safety guidelines including the use of protective equipment.   Uses chemicals in a proper, safe and responsible manner.   Exhibits a cooperative demeanor when interacting with peers, supervisors and guests.   Performs duties in a timely and efficient manner.   Maintains proper...

Now through October 30, 2020  Must receive offer of employment prior to 10/30/2020 Referral Bonus and Sign-On Bonus will be paid after successful completion of 90-day introductory period.  Additional restrictions may apply. For more information, please contact Human Resources at (530) 796-5493 Summary Reporting to the Housekeeping Supervisor, the Guest Room Attendant is responsible for cleaning standard and suite rooms to the highest standards of cleanliness.  Thorough cleaning of the hotel facility, guest room, and patios  which includes, making beds, changing linens, dusting, scrubbing floors/toilets/tubs/sinks, vacuuming, removing fingerprints and smudges from mirrors and glass, shining surfaces, replenishing and delivering work and guest supplies, etc.  Guest room attendant performs other duties related to housekeeping.   Essential Duties and Responsibilities include the following. Other duties may be assigned.   Comply with all...

OVERVIEW:   The incumbent in this position is responsible for overseeing the daily audit of cage, slots, and non-gaming revenue areas.  The incumbent is also responsible for monitoring work performed by Revenue Audit Clerks to ensure compliance with company and regulatory policies and procedures.  ESSENTIAL FUNCTIONS: (These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position )  Creates an atmosphere that induces guests to make Hard Rock Hotel & Casino Sacramento at Fire Mountain their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service. Responsible for monitoring the daily audit of cage, slots, and non-gaming revenue areas. Investigates and reports discrepancies determined through audit process to the Casino Controller. Prepares...

OVERVIEW:  The incumbent in this position is responsible for providing timely and accurate financial information for internal and external use, maintaining and ascertaining the integrity of accounting records for the purpose of compiling, reconciling, adjusting and/or reclassifying accounting and operational information.  This position is responsible for accounts receivable functions, general accounting procedures, analyzing assigned balance sheet accounts and providing general support to the finance department as needed. ESSENTIAL FUNCTIONS: (These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position) Creates an atmosphere that induces guests to make Hard Rock Hotel & Casino Sacramento Fire Mountain their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior...

Salary: $14.00 to $15.00 /hour Directly supervise and coordinate activities of retail sales workers in an establishment or department. Duties may include management functions, such as accounting and personnel work, in addition to supervisory duties. Duties: Provide customer service by greeting and assisting customers and responding to customer inquiries and complaints. Direct and supervise employees engaged in performing services for customers. Perform work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise. Monitor sales activities to ensure that customers receive satisfactory service and quality goods. Authorize payments and merchandise returns. Assign employees to specific duties. Keep records of purchases, sales, and requisitions. Enforce safety, health, and security rules. Examine products purchased for resale or received for storage to assess the condition of each product or item. Instruct staff...

Under general supervision, prepares, bakes, cooks and serves food; maintains food inventory and storage; maintains sanitary working conditions; and may provide direction to subordinate staff and/or institution workers.   Watch to explore your career with purpose       Examples of Knowledge and Abilities Knowledge of ServSafe and Hazard Analysis and Critical Control Point practices and procedures Methods of preparing and serving a variety of food in large quantities including recipe conversions Menu modifications for special diets Operation of commercial cooking equipment Ability to Follow and/or adjust formulas for food preparation in large quantities Plan and carry out the work of a given menu to produce the required food at the right time Obtain food and supplies in the right quantities with minimal waste Provide work direction to others Comply with regulated health and uniform standards Read, write and speak English at a level necessary for...

OVERVIEW: The incumbent is responsible for operating and maintaining an efficient and profitable front-of-the-house food services operation; managing the activities and functions of an assigned food outlet, including monitoring of the budget, staffing issues, and operation performance, ensuring the delivery of quality service and most appropriate price value consistent with Hard Rock Hotel & Casino Sacramento at Fire Mountain objectives.   ESSENTIAL FUNCTIONS: (These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position) Creates an atmosphere that induces guests to make Hard Rock Hotel & Casino Sacramento at Fire Mountain their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service. Hires, motivates, evaluates and supervises front-of-the-house...

OVERVIEW:  The Front Desk Agent is responsible for checking guests in and out, running daily reports, handling guest transactions and maintaining a bank, and answering guest inquiries.  They must ensure that the front desk guest experience is quick and efficient for all guests and visitors.  ESSENTIAL FUNCTIONS: (These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position) Register property guests with an emphasis on fulfilling requests, following special handling instructions, and adhering to established credit policies and procedures. Select and block rooms for arriving guests; pre-register individuals or groups, as required; and assist in escorting VIPs and return guests to their rooms, as requested. Ensure all guest information is accurate and maintained in an organized manner. Utilize the property management system to run daily reports and block any special...

ESSENTIAL JOB FUNCTIONS:    Creates an atmosphere that induces guests to make Hard Rock Sacramento at Fire Mountain their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service. Collect and remove trash; clean carpeted areas; remove gum and carpet spots; vacuum upholstered furnishings and fabric; arrange furniture and equipment after cleaning. Sweep, dust mop, and wet mop hard surface floors. Clean/dust all surfaces: walls, doors, hardware, games, furnishings, door glass, display cases, etc. Stock, clean and sanitize restroom fixtures and surfaces. Work cooperatively with supervisors and all other team members of the property. Comply with department procedures, schedules and standards of performance. Observe and report needed maintenance to buildings, fixtures, and equipment; report any loss, damage or breakage of property, or...

OVERVIEW The incumbent in this position sells and services rooms and meeting space to prospective groups, both externally and internally, ensuring that the goals and objectives are obtained.  The Sales Coordinator is responsible for Catering groups and Internal Special Events groups. ESSENTIAL FUNCTIONS: (These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position) Creates an atmosphere that induces guests to make Hard Rock Hotel & Casino Sacramento at Fire Mountain their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service. Sells and services meeting space, assists with audio-visual, banquet, and food & beverage to all catering and special event groups, as assigned. Contacts catering group’s daily (verbal or written) to establish a...

OVERVIEW: The incumbent in this position is responsible for properly preparing any and all foods listed on the respective menus that are to be grilled, fried, broiled, baked, boiled, braised, poached in an assigned kitchen outlet, or prepared in the pantry. ESSENTIAL FUNCTIONS: (These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position) Creates an atmosphere that induces guests to make Hard Rock Hotel & Casino Sacramento at Fire Mountain their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service. Prepares foods that are to be grilled, fried, broiled, baked, boiled, braised, poached or prepared in the pantry; ensures that all plates or pans served are aesthetically appealing and cooked to the specifications of the customer and the chef....

OVERVIEW:  The incumbent is responsible for overseeing, directing and performing the daily execution of all assigned kitchen food production and service execution while establishing and maintaining standards of operation in the areas of food quality, time lines of food, cleanliness and maintenance, profitability and supervision of staff. ESSENTIAL FUNCTIONS: (These functions are inteded as a general illuatriation of the work performed in this job classification and are not all inclusive for this position)  Creates an atmosphere that induces guests to make Hard Rock Hotel & Casino Sacramento at Fire Mountain their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service. Responsible for training, evaluating, and supervising staff with equipment and keeping accurate logs of date, time, temperature of specific products. Develops...

OVERVIEW:  The incumbent in this position is responsible for properly preparing any and all foods listed on the respective menus that are to be grilled, fried, broiled, baked, boiled, braised, poached in an assigned kitchen outlet, or prepared in the pantry. ESSENTIAL FUNCTIONS: (These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position) Creates an atmosphere that induces guests to make Hard Rock Hotel & Casino Sacramento at Fire Mountain their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service. Prepares foods that are to be grilled, fried, broiled, baked, boiled, braised, poached or prepared in the pantry; ensures that all plates or pans served are aesthetically appealing and cooked to the specifications of the customer and the chef....

OVERVIEW:  The incumbent in this position is responsible for being the ultimate guide through the guests’ shopping experience. Hard Rock merchandise is a unique part of our business, which requires a special person to create the experience. As a Retail Sales Associate (RSA), you will be assuming the role of tour guide, communicator, entertainer, memorabilia curator and musician. ESSENTIAL FUNCTIONS: (These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position) Creates an atmosphere that induces guests to make Hard Rock Hotel & Casino Sacramento at Fire Mountain their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service. Greets guests, answers the phone, and answers questions accurately and politely. Makes proficient sales transactions using...

OVERVIEW:  The incumbent in this position is responsible for planning meals, procurement of food supplies and kitchen equipment, production of meals, supervising and coordinating the work of the kitchen personnel, and keeping with all Hard Rock Sacramento At Fire Mountain quality standards.   This role is responsible for enhancing the food product that is presented to guests, making changes to respond to market place and guest needs and recommending changes in food product as a result of market research. ESSENTIAL FUNCTIONS: (These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position) Creates an atmosphere that induces guests to make Hard Rock Sacramento At Fire Mountain their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service.  Hires, trains,...

OVERVIEW:  The incumbent in this position is responsible for developing and coordinating programs to attract and host mid- to high-limit players to ensure guest satisfaction and repeat visits.  The incumbent is also responsible for developing and establishing relationships with Hard Rock Hotel & Casino Sacramento at Fire Mountain midrange gaming guests in order to encourage return visits and create guest loyalty. The position is called upon to interact frequently with mid- to high-limit guests, and make decisions regarding extensions of complimentary services and/or goods. ESSENTIAL FUNCTIONS: (These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position) Creates an atmosphere that induces guests to make Hard Rock Hotel & Casino Sacramento at Fire Mountain their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as...