Program Technician

Join a mission-driven team dedicated to reducing recidivism, improving prison safety, and enhancing public safety by providing meaningful work and training opportunities to incarcerated individuals.

As a full-time state employee, you’ll receive:

– At least 156 hours of paid leave in your first year
– 11 paid holidays
– Comprehensive health, dental, and vision benefits for you and your family
– CalPERS retirement benefits

This position will be responsible for performing a range of clerical functions within the Optical unit, including customer service interactions, verifying information for accuracy, and completing data entry tasks. The role requires proficiency with computers, including Microsoft Word, Excel, Outlook, and database systems. Experience working with incarcerated workers is highly valuable, and previous exposure to Medi-Cal billing, eligibility processes, or work in an optometry office is considered a strong plus. The ideal candidate is comfortable working in a fast-paced environment, demonstrates strong attention to detail, and maintains excellent attendance and punctuality.

How to Apply –

1. Create a CalCareers account – www.calcareers.ca.gov

2. Create a state application template – be detailed!

3. Apply for the job

4. Take the exam!

Desirable Qualifications
In addition to evaluating each candidate’s relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

Desirable Qualifications are not required but are listed to demonstrate what experience/education would make the selected candidate most successful in this position. If you have this education/experience, you are encouraged to include this information in your application.

– Customer Service experience.
– Data Entry experience (verifying information and accuracy).
– Computer experience (Microsoft Word, Excel, Outlook, Database Systems).
– Experience working with incarcerated workers.
– Previous experience with Medi-Cal billing, determining Medi-Cal eligibility or work in optometry office is helpful and desirable.
– Willingness to work in a fast-paced environment.
– Good attendance, punctuality, and attention to detail are a must.