Official SMUD Classification: Program Manager System Operations and Reliability
In support of our safe and reliable operation and clean energy goals, SMUD is seeking a highly engaged and experienced Program Manager, Reliability Services for providing technical support and engineering oversight to the Balancing Authority (BA) and Transmission Operator (TOP) operations. Under the direction of the Manager of Transmission Planning & Reliability Services, this position has the responsibility for managing the engineering support and compliance oversight to the Bulk Electric System (BES) of SMUD and Balancing Authority of Northern California (BANC). This position interacts with SMUD internal departments, BANC members, neighboring utilities, CAISO, Reliability Coordinator (RC) West, Western Power Pool (WPP), and WECC/NERC to provide technical expertise and leadership in BA and TOP operations, provides operational support to new generation and transmission projects from the development of Interconnection Agreement to the testing and commissioning of the projects, oversees operations compliance with FERC/NERC/WECC Reliability Standards and Criteria, as well as provides mentoring and oversight for lower level engineers, for the safe, reliable, and cost-effective operation of the BES generation and transmission assets for SMUD and BANC.
Plans, organizes and directs a variety of tasks on SMUD’s bulk power transmission and the Western Energy Market involving engineering assessment, software, performance, and related budgetary and documentation activities to ensure the efficient and reliable power operations, and to maintain both public and employee safety within SMUD's Transmission Operator Area and the BANC Balancing Authority Area.
Assists in the development, implementation and management of department goals, objectives, policies, and priorities in partnership with other managers within Transmission Planning and Operations department; ensures that department strategic objectives and priorities are achieved and coordinated with other departments, and with external entities associated with the SMUD transmission system and BANC balancing authority as well as with interfacing transmission operators and other balancing authorities.
Fundamentals and practices related to operations and rating limitations of transmission and control, equipment, including mechanical and electrical equipment associated with transmission systems, operating and emergency procedures; fusing and protective relaying fundamentals; safety policies, practices and procedures; FERC/NERC/WECC operations policies and reliability standards; supervisory fundamentals and techniques; policies and standards for interacting with local, state, and federal authorities and agencies; standard operating procedures for modern office equipment including a computer and applicable software; English grammar, punctuation and vocabulary standards.
Manage and monitor projects; coordinate the work of the function or unit with other SMUD/BANC entities; schedule and prioritize own work assignments to meet expected timeframes; develop and conduct oral presentations to internal/external audiences; express ideas/facts clearly and concisely in one-on-one or group settings, taking into account the audience and nature of information; assess complex issues and develop/implement resolution alternatives; examine procedures/systems and develop/implement operational improvements; examine situations, documents and data for conformance to established policy and procedures; read and interpret plans, diagrams and specifications; develop and implement new and revised policies and procedures to provide for the effective operation of the area of responsibility; interpret, evaluate and apply pertinent policies, procedures, regulations, and requirements; utilize a personal computer and/or computer terminal, systems and software relevant to the job; communicate effectively orally and in writing internally/externally; establish and maintain working relationships internally/externally.
Sacramento Municipal Utility District (SMUD) - Who We Are
As the nation's sixth-largest community-owned electric service provider, we're proud of our reputation as one of the best places to work in Sacramento. Our employees tell us in our engagement surveys they're "Happy, satisfied and engaged" which helps create a workplace that best serves our customers. Sacramento was named as the 2nd happiest place to work in America by Forbes Magazine. Lake Tahoe, San Francisco and the world-renowned Napa Valley are within easy driving distance of our locations.
Our Commitment to Diversity & Inclusion
SMUD celebrates diversity, and inspires an inclusive culture based on trust and respect to create belonging and connection among our employees, customers, and communities. By working together, we are powering positive, equitable opportunities for all. We aspire to be a workplace where you can be yourself, achieve your best, and thrive together.
An example of our commitment to Diversity, Equity, Inclusion, and Belonging is when SMUD signed the California Equal Pay Pledge in 2020. This requires equal pay for employees who perform “substantially similar work,” when viewed as a composite of skill, effort, and responsibility at the time those employees started within that classification. As such, initial hiring salary range is not subject to negotiation and salaries will vary over time based on performance.
SMUD is proud to be an equal opportunity employer. We do not discriminate in employment decisions on the basis of race, color, religion, gender (including pregnancy), national origin, political affiliation, sexual orientation, gender identity or expression, marital status, disability, genetic information, age, veteran status, or any other applicable legally protected characteristic. All employment decisions are made on the basis of individual qualifications, merit, and business needs and interests.
Why Sacramento, California?
The capitol of California, Sacramento is the state's sixth-largest city, and the 35th largest in the U.S. Local universities include California State University, University of the Pacific's McGeorge School of Law, and the University of California, Davis and several competitive community colleges. The UC Davis Medical Center, a world-renowned research hospital, is one of more than a dozen hospitals and shared services centers in the Sacramento region. Part of the agriculturally-rich Central Valley, Sacramento is at the forefront of the farm-to-fork food movement. Northern California is home to some of the country's top technology companies, including Google and LinkedIn, and a multitude of startups in many industries. Sacramento is home to the NBA Kings, the River Cats (AAA baseball), the Republic FC (soccer) and the San Francisco Giants, NBA Warriors and NFL 49er's aren't far away. Sacramento offers an affluent liberal arts community with Broadway, Mondavi Center, Crocker Museum and summer musical theater to name a few.
Hybrid Work
This position may be eligible for SMUD's hybrid (office/home) work employee benefit, the schedule of which will be determined by the successful candidate and the Hiring Manager. SMUD takes pride in powering the Sacramento region community where we live and work. We value the strong working relationships we develop with our colleagues. Our approach to hybrid work will continue to evolve. Please be aware that should SMUD’s business needs change, emergencies occur, or various other reasons arise, you may be required to report onsite on a part-time or full-time basis.
CalPERS
SMUD is a CalPERS agency. As a member of the California Public Employees’ Retirement System (CalPERS), SMUD offers eligible employees access to a defined benefit pension plan along with other valuable retirement and health benefits. This program helps provide financial security both during your career and after retirement. To learn more about CalPERS and the benefits it offers, please visit www.calpers.ca.gov.
We recommend you create a SMUD Candidate account through our SMUD Careers page, upload your resume and cover letter to be considered for this and other open position.
As the nation’s sixth-largest, community-owned, not-for-profit electric service, SMUD has been providing low-cost, reliable electricity to Sacramento County for over 75 years. SMUD is a recognized industry leader and award winner for its innovative energy efficiency programs, renewable power technologies and for its sustainable solutions for a healthier environment. See a map of our service area.
Read more about SMUD's history
We're proud of our reputation as one of the best places to work in Sacramento. Happy, satisfied and engaged employees create a workplace that best serves our customers. That's one reason we're also first among all California utilities in customer satisfaction.
Our commitment to diversity, equity & inclusion
We respect, value and celebrate the unique attributes, characteristics and perspectives of each individual. Diversity, equity and inclusion are guiding principles to deliver a culture that reflects the broader values of the community and our customers.