Probation Administrator

***This position is designated as a secondary law enforcement position for the purposes of retirement coverage under the law enforcement officer (LEO) retirement provisions. For persons currently covered by the LEO retirement provisions, this position meets the provisions for continuation of LEO retirement coverage. The incumbent of this position is subject to random drug screening and updated background investigations every five years.***

Major duties
The Probation Administrator position is in the Department of Program Services (DPS), Probation and Pretrial Services Office (PPSO), National Program Development Division. The incumbent provides oversight of program and project implementations involving multiple teams who deliver PACTS360 to federal probation and pretrial services staff. The incumbent performs difficult assignments under general supervision with full responsibility for specific activities associated with a program, project, or service. The duties for this position include, but are not limited to: Developing, executing, and evaluating strategies to support probation and pretrial services staff through IT implementation processes targeting specific audience groups and using a variety of communication channels. Developing and executing IT implementation and PACTS360 change management strategies. Developing program strategy, vision, and roadmaps while working with various stakeholders, including contractors and AO staff. Analyzing data, monitoring trends, and making recommendations for improving the effectiveness of mission-critical functions of federal defendant supervision and investigations, and people under supervision. Providing coordination of national IT application programs supporting probation and pretrial services. Providing technical assistance and coordinating training programs and user acceptance testing. Identifying risk and risk mitigation strategies for the PACTS360 implementation. Overseeing assigned staff on temporary duty assignments (Wave Coordinators), including recruiting, interviewing, and selecting new implementation team members, executing onboarding activities, setting expectations, managing time and attendance, reviewing development of implementation materials, monitoring interactions with districts, and performing annual evaluations.

Qualifications
Applicants must have demonstrated experience as listed below. This requirement is according to the AO Classification, Compensation, and Recruitment Systems which include interpretive guidance and reference to the OPM Operating Manual for Qualification Standards for General Schedule Positions. Specialized Experience: Applicants must have at least one full year (52 weeks) of specialized experience which is in or directly related to the line of work of this position. Specialized experience is demonstrated experience identifying, prioritizing, and communicating business requirements for probation and pretrial services IT systems.

How to apply
To apply for this position, you must complete the online application and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11/04/2026 to receive consideration. To begin, click Apply Online to access an online application. Follow the prompts to select your USAJOBS resume and/or other supporting documents. You will need to be logged into your USAJOBS account or you may need to create a new account. You will be taken to an online application. Complete the online application, verify the required documentation, and submit the application. You will receive an email notification when your application has been received for the announcement. To verify the status of your application, log into your USAJOBS account, https://my.usajobs.gov/Account/Login, select the Application Status link and then select the More Information link for this position. The Application Status page will display the status of your application, the documentation received and processed, and your responses submitted to the online application. Your uploaded documents may take several hours to clear the virus scan process. Click the following link to view and print the occupational questionnaire https://apply.usastaffing.gov/ViewQuestionnaire/13090259