Supervisory Public Affairs Specialist (Communications Director)

WHAT IS CRIMINAL INVESTIGATION (CI)? A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions Position(s) are to be filled in following area(s): CI- Communications This job (or announcement) is open to current permanent IRS competitive service employees in Criminal Investigation business units. REVIEW THE ADDITIONAL INFORMATION BELOW FOR FURTHER DETAILS

Major duties
General Manager Duties: As a Senior Manager you will: Exercise delegated managerial authority to oversee the overall planning, directing and timely execution of a program, several program segments (each of which is managed through separate subordinate organizational units), or comparable staff functions, including development, assignment, and higher level clearance of goals and objectives for supervisors or managers of subordinate organizational unit or lower organizational levels. Approve multi year and longer range work plans developed by the supervisors or managers of subordinate organizational units and subsequently manage the overall work to enhance achievement of the goals and objectives. Oversee the revision of long range plans, goals and objectives for the work directed. Manage the development of policy changes in response to changes in levels of appropriations or other legislated changes. Manage organizational changes throughout the organization directed or major change to the structure and content of the program or program segments directed. Exercise discretionary authority to approve the allocation and distribution of funds in the organizations budget. The following are the job specific duties of this position. You will have the opportunity to learn to perform these duties and receive training to help you grow in this position. Knowledge of overall IRS mission, operations, organization, and National Compliance Strategy. Thorough knowledge of CI mission, operations, and organization. General management experience. Strong communications, interpersonal, negotiation, analytical and team building skills. General understanding of law enforcement, technology and personnel issues. Detailed expert knowledge of all phases of nationwide criminal investigation programs. Ability to use this program to visualize the effect of new or revised programs and to make informed decisions to meet Criminal Investigation wide media/communication requirements. A comprehensive knowledge of the principles and techniques of work, planning, analysis, resource utilization, coordination and evaluation. Proficiency in communicating effectively both orally and in writing. Skill in communicating highly complex technical information. Ability to effectively deal with others on controversial or sensitive matters. Ability to persuade and motivate others and to exercise sound judgment. STANDARD POSITION DESCRIPTIONS (SPD): PD97997 Visit the IRS SPD Library to access the position descriptions.

Qualifications
Federal experience is not required. Experience may have been gained in the public sector, private sector or through Volunteer Service. One year of experience refers to full-time work; part-timework is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/day/year, and indicate number of hours worked per week, on your resume. You must meet the following requirements by the closing date of this announcement. SPECIALIZED EXPERIENCE FOR IR-01: To be minimally qualified for this position you must have one (1) year of specialized experience at a level of difficulty and responsibility equivalent to the next lower level within the payband or GS grade in the normal line of progression in the Federal service. To be qualifying for this position your experience should be sufficient to demonstrate: Experience with management techniques, methods, theories, principles, and labor relations concepts, to assure optimum utilization of personnel, equipment, and space for the accomplishment of all program objectives with combined technical and administrative oversight; Experience applying regulations, other official guidance and principles, including the latest procedures and techniques sufficient to oversee the planning, development and implementation of the technical aspects of programs specific to the position being filled; Experience applying basic budget management principles and practices (i.e. ability to maintain and manage financial resources); Experience applying communicative techniques to effectively and diplomatically interact with internal and external customers. – Experience developing, coordinating, and delivering internal and external communications products related to law enforcement operations, organizational initiatives, or executive priorities to support program objectives and stakeholder engagement. – Experience applying knowledge of IRS and Criminal Investigation programs, organizational structure, and operational priorities to develop recommendations, communications strategies, or guidance supporting law enforcement and administrative initiatives. – Experience coordinating communications activities with executives, program managers, public affairs staff, and internal or external stakeholders to ensure accurate and consistent messaging. – Experience preparing and presenting written and oral briefings, talking points, speeches, reports, or other communications materials for senior leadership, employees, or external audiences. – Experience managing or advising on communications related to sensitive, high-visibility, or time-sensitive matters involving law enforcement operations, organizational issues, or executive-level initiatives. – Experience evaluating communications needs and recommending approaches to support organizational objectives, employee engagement, media coordination, or stakeholder outreach. – Experience leading or supporting projects, initiatives, or program activities involving communications planning, executive correspondence, media relations, employee communications, or strategic messaging. – Experience reviewing communications products for accuracy, consistency, alignment with organizational priorities, and compliance with applicable policies, procedures, or disclosure requirements. AND You must also meet the following requirement(s): TIME AFTER COMPETITIVE APPOINTMENT (TACA): By the closing date (or if this is an open continuous announcement, by the cut-off date) specified in this job announcement, current civilian employees must have completed at least 90 days of federal civilian service since their latest non-temporary appointment from a competitive referral certificate, known as time after competitive appointment. For this requirement, a competitive appointment is one where you applied to and were appointed from an announcement open to "All US Citizens". For more information on qualifications please refer to OPM's Qualifications Standards. Go to Understanding the IRS Paybands for GS/IR conversion.

How to apply
Please read the entire announcement and all the instructions before you begin an application. To apply for and be considered for this position, you must complete all required questionnaires, assessments and submit all required documentation as specified in the How to Apply and Required Documents section. The complete application package must be submitted by 11:59 PM (ET) on the closing date of the announcement to receive consideration. We are available to assist you during business hours (normally 8:00 a.m. – 4:00 p.m. ET, Monday – Friday). If applying online poses a hardship, please contact us by noon ET on 10/08/2026. To begin the application process, click the "Apply Online" button. You will be re-directed to USA STAFFING to continue your application process; answer the online questions. To preview the Application Questionnaire, please click the following link:https://apply.usastaffing.gov/ViewQuestionnaire/13071604. Upload all required documents. (To submit supporting documents, import documents from USAJOBS to the appropriate document types. If the document you need is not imported from USAJOBS, you may upload it directly into this application.) Click the Submit Application button. If you are required to complete any USA Hire Assessments, you will be notified after submitting your application. The notification will be provided in your application submission screen and via email. The notification will include your unique assessment access link to the USA Hire system and the completion deadline. Additionally, in USAJOBS you can click "Track this application" to return to your assessment completion notice. Access USA Hire using your unique assessment link. Access is granted through your USAJOBS login credentials. Review all instructions prior to beginning your assessments. You will have the opportunity to request a testing accommodation before beginning the assessments should you have a disability. Set aside up to 1 hour to take the Federal Supervisory Assessment (FSA) USA Hire Assessment; If you need to stop the assessments and continue later, you can re-use your unique assessment link. The IRS Payband IR-1 is equivalent to the GS-14/15. You will be assessed using the GS-14 level assessment. Your responses to the FSA USA Hire Assessments will be reused for one year (in most cases) from the date you complete an assessment. If future applications you submit require completion of the same assessments, your responses will be automatically reused. Visit the USA Hire Applicant Resource Center for practice assessments and assessment preparation resources. Visit USA Hire Online Help for online assessment information, system requirements, reasonable accommodations, and what to expect next. Reasonable Accommodations (RA): We provide reasonable accommodation to applicants with disabilities on a case-by-case basis; contact us if you require this for any part of the application and hiring process. To review reasonable accommodation policies and procedures please visit https://www.opm.gov/policy-data-oversight/disability-employment/reasonable-accommodations/. USA Hire Assessment Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments. (https://appsupport-usastaffing.opm.gov/hc/en-us/sections/45063131363475-Reasonable-Accommodation-Information) To update your application, including supporting documentation: Visit USAJOBS – How to Update Application during the announcement open period, make updates or add supporting documentation, then continue through the entire application process and click Submit Application to send updates to the hiring agency. This option will no longer be available once the announcement has closed.