592 jobs found in united states

GENERAL DESCRIPTION: Receives, reviews, audits and disburses loan applications through the Credit Union Direct Lending program to maintain quality of program, ensure accuracy of loan information, and provide member and dealership satisfaction. TASKS, DUTIES, FUNCTIONS: 1. Receive and audit appropriate paperwork sent from the vehicle dealerships. Research and identify missing information and communicate discrepancies with dealership personnel. Perform verifications on application data to ensure accuracy prior to funding. 2. Ability to identify red flags in loan documentation in order to avoid potential fraud. 3. Determine whether loan warrants disbursal as per Golden 1 established guidelines. 4. Maintain a thorough understanding of state and federal laws and regulations related to credit union compliance including bank secrecy and anti-money laundering laws appropriate to the position. 5. Fund appropriate monies to dealerships with the appropriate administrative fee. 6. Assist department staff with gathering information and preparation of reports. 7. Communicate and interact with department management and staff to provide information on loan status. 8. Help in other areas within Lending as assigned. PHYSICAL SKILLS, ABILITIES, AND EXERTION UTILIZED IN THE PERFORMANCE OF THESE TASKS: 1. Prolonged sitting throughout the workday performing the job. 2. Normal vision range required to read loan documents to determine status. 3. Effective oral and written communication skill required to interact with dealerships, staff and members to perform constructive follow-up. QUALIFICATIONS: 1. EDUCATION:   Successful completion of High School curriculum is required. 2. EXPERIENCE:   One year in a lending position performing contract review is desired. Appropriate related experience is acceptable. 3. KNOWLEDGE/SKILLS: Clerical skills, telephone skills, credit reporting equipment, electronic banking equipment, ten key, facsimile machine skills, and personal computer filing skills. Close attention to details. PHYSICAL REQUIREMENTS: 1. Prolonged sitting throughout the workday. 2. Corrected vision in the normal range. 3. Must possess sufficient manual dexterity to skillfully operate an on- line computer terminal and other standard office equipment, including a typewriter, if needed, calculator, personal computer, facsimile machine, and telephone.

GENERAL DESCRIPTION: Evaluate member activity using manual and automated processes for evidence of fraud. Detection, investigation, and proper resolution of fraudulent activity high risk debit and credit card transactions on member accounts with a sense of urgency in a fast paced environment, card products, ATMs and online services. Utilizes manual and automated reports to detect and verify suspicious transactions on credit, debit and ATM cards. Identifies, tracks and contacts members to verify suspicious credit and debit card activity. Reports verified fraud to both internal claims processing and vendors. Facilitates fraud reporting process, ensuring a positive member experience Investigates credit/debit fraud and dispute transactions on behalf of members; reviews and makes recommendations for action in pursuit of recovery. Responsible for process from preparation, processing and finalizing claim disposition. Every phase of the review process must be closely documented based on established guidelines and/or procedures. TASKS, DUTIES, FUNCTIONS: Responsible for the operation of and processes related to card fraud monitoring products. Creating and maintaining a positive and informative member experience when verifying or taking a report of fraud. Identify, investigate, and respond to and/or resolve all card fraud or dispute claims and matters. Research/review documents for submission of fraud and dispute claims. Establish oral and written communications with VISA, merchants, processors, law enforcement, and members, as necessary. Report/escalate any potential issues. Resolve member/branch issues and related service concerns and report/escalate any potential issues that may affect credit union assets or member satisfaction. This includes resolving Branch/Department/MSCC phone calls and emails in a timely manner. Provide relevant information from uncovered fraud accounts to other business units and investigating authorities. Collects, evaluates, and documents all evidence obtained during an investigation for recovery. Order retrievals and provide documentation required for charge backs as needed ensuring text is precise according to Visa rules. Maintain a thorough understanding of state and federal laws and regulations related to credit union compliance including bank secrecy and anti-money laundering laws appropriate to position. Comply with all established internal audit, security and credit union rules, regulations and departmental procedures. Maintain knowledge by keeping updated with credit card regulations or procedures through emails, publications, online resources, and procedure changes. Perform charge backs to assist in the recovery of fraudulent or disputed transactions based on appropriate fraud or dispute codes as outlined by VISA regulation. Maintain knowledge of Visa Dispute Resolution yearly revisions every April and October. Process reimbursements to member accounts as appropriate with notification based on Regulation Z and E as required. Update notes and information on all Claims systems; maintain call records and adjustment maintenance information. Perform additional duties as necessary to maintain daily operations. PHYSICAL SKILLS, ABILITIES, AND EXERTION UTILIZED IN THE PERFORMANCE OF THESE TASKS: Effective oral and written communication skills. Must possess sufficient manual dexterity to skillfully operate an on-line computer terminal and other standard office equipment, such as financial calculators, personal computer, facsimile machine and telephone. ORGANIZATIONAL CONTACTS & RELATIONSHIPS: INTERNAL: Branch staff, Loan Services, Collections, Member Service, and Loss Prevention. EXTERNAL: Law enforcement, members, processors, vendors, merchants, peer credit card operators. QUALIFICATIONS: EDUCATION: Successful completion of High School curriculum. EXPERIENCE: Minimum one year's experience in a financial institution or credit/debit card experience. KNOWLEDGE/SKILLS: Ability to effectively communicate results to members, acquirer, and or merchants and meet mandatory time frames. Knowledge of Credit Union products, services, policies & procedures. Operating knowledge of Visa regulations and Federal/State Regulations specific to debit/credit cards. Good organizational skills, including the ability to prioritize daily activities and multi-task to complete assignments. High attention to detail in working and investigating files with emphasis on deadlines. Effective oral and written communication skills. Basic Excel skills Knowledge to operate facsimile machine, ten key, microfiche, electronic banking equipment; basic PC knowledge of Windows environment, and office filing logic. Must be self-motivated and capable of working both independently as well as in a team environment. PHYSICAL REQUIREMENTS: Prolonged sitting throughout the workday with occasional mobility required. Corrected vision within the normal range. Hearing within normal range. A device to enhance hearing will be provided if needed. Occasional movements throughout the department daily to interact with staff, accomplish tasks, etc. #LI-NM1IND-123#LI-POST#GD

The Member Solutions Manager will oversee inbound calls, outbound calls and online based productions teams who are responsible for providing our members with products and services as a solution to their financial needs. As the leader of multiple production teams, who interact with members across all market areas, an effective Member Solutions Manager will assure the clarity and strength of the Golden 1 brand by maintaining a thorough understanding of its various markets, demographics, socio-economic climates, as well as the evolving products and services Golden 1 is able to provide. An effective Member Solutions Manager has the ability to motivate production teams, develop supervisors, and create meaningful production strategies. This role is responsible for implementing tactics that drives and increases Golden 1 self-service products and services, while providing valuable feedback of the users experience to the appropriate business partners for ongoing enhancements to stay relevant and competitive in the financial services sector. This position will assist with planning, organizing, directing, and controlling all aspects of the Member Solutions team. The development of leadership and guidance of the supervisors who report up to this role are necessary to ensure success with achieving production and service goals and creating an engaged working environment. TASKS, DUTIES, FUNCTIONS: Foster a positive and engaging work environment for each team member by promoting skill development, coaching for improvement and growth, inspiring others through words and actions, ensuring positive employee morale throughout Golden 1, and embracing our mission, vision and core values. Assesses performance of all directs reports; rewards and recognizes strong performers and develops action plans to address performance issues. Tracks and monitors trends and challenges, identifying root causes and taking proactive steps to ensure success. Maintains strong working knowledge of employee's roles and responsibilities in order to serve as an effective leader, role model and coach. Assists team member in uncovering new review streams and opportunities for the Credit Union. Creates department level efficiencies and encourages team members to develop innovative production processes. Collaborates and fosters relationships with key business partners within the Credit Union to assist in the positive flow of production. Execute the Credit Union's overall strategy at a corporate level regarding brand awareness, market share growth and a consistent member experience. Effectively lead multiple productions teams to ensure a relationship building (member advocacy) approach paired with financial expertise is used to create value-added financial solutions to meet the needs of our members. Partner with Consumer/Mortgage Lending and Financial Services to ensure we are cross-serving our members to help them achieve their financial goals. Maintain a thorough understanding of state and federal laws and regulations related to credit union compliance including bank secrecy and anti-money laundering laws appropriate to the position. Develop and implement strategic production action plans that capitalize on opportunities, competitor's weakness, and support overall credit union member services, promotions and member satisfaction goals and expectations. Lead and coordinate service promotion activities, which include outbound calls, special service days, and outside marketing efforts, as needed and directed. Manage relationships between the Member Service Contact Center, Branches, and Mortgage Lending, Consumer Lending, Online Banking, and Financial Services partners to ensure cross-sells to meet shared company goals. Maintain a thorough knowledge of Golden 1 policies and procedures and current trends in the ecommerce environment. Serve as escalation point for challenges that affect the ecommerce teams. Provide back-up to Vice President as determined necessary. Ensure compliance with established security, internal audit, governmental regulations and policies and procedures for all ecommerce teams. Identify, analyze, develop, and recommend policy and procedure changes for implementation and for improved efficiencies. Support expense management and overall achievement of company goals. Perform other duties and projects as assigned. PHYSICAL SKILLS, ABILITIES, AND EXERTION UTILIZED IN THE PERFORMANCE OF THESE TASKS: Effective oral and written communication skills required to discuss Golden 1 products and services with members and potential members, resolve member concerns and conflicts, and provide management reporting. Must possess sufficient manual dexterity to skillfully operate an on-line computer terminal and other standard office equipment, such as financial calculators, personal computer, facsimile machine and telephone. ORGANIZATIONAL CONTACTS & RELATIONSHIPS: INTERNAL:   All levels of management and staff. EXTERNAL:   Members, vendors, peers in financial institutions, community associations and credit unions. QUALIFICATIONS: EDUCATION:   Bachelor's Degree in related field or equivalent work experience. EXPERIENCE:   Minimum of five years of progressively responsible contact center sales and production management experience in a service, new member acquisition and ecommerce environment. KNOWLEDGE/SKILLS:   Leadership skills, strong presentation skills, knowledge of operational procedures, electronic banking equipment, personal computer, oral and written communication skills, knowledge and understanding of ecommerce delivery systems, and sound knowledge of instructional methods and practices as well as a strong knowledge of the credit union data processing system. PHYSICAL REQUIREMENTS: Prolonged sitting throughout the workday with occasional mobility required. Corrected vision within the normal range. Hearing within normal range. A device to enhance hearing will be provided if needed. Ability to lift 30 lbs. as may be required. Occasional movements throughout the department daily to interact with staff, accomplish tasks, etc. Required to be on call 24 hours a day, seven days a week, in order to ensure timely and appropriate resolution of any issue that may arise regarding resources under scope of responsibility Required to carry a company-supplied mobile device for trouble and emergency notification purposes

GENERAL DESCRIPTION: Communicates and interacts with members for the prompt resolution of delinquent and negative accounts to minimize The Golden 1 non-performing asset accounts. TASKS, DUTIES, FUNCTIONS: Place and receive a high volume of inbound and outbound calls in effort to negotiate re-payment plans for past due and negative accounts. Identify, investigate, and resolve delinquent and negative account activity. Accept incoming telephone inquiries for the resolution of delinquent accounts from branches, members, and other credit union staff. Maintain a thorough understanding of state and federal laws and regulations related to credit union compliance including bank secrecy and anti-money laundering laws appropriate to the position. Communicate and interact with the Golden 1 staff to gather information for resolution of delinquent accounts. Prepare and process all pertinent documentation necessary to resolve delinquent accounts. Review Credit Union records and transactions to resolve misapplied payments, researching account transactions to ensure that payments are properly credited. Evaluate payments (regular and irregular) being made on delinquent accounts and determine how the payment will be applied; i.e., principal, interest, escrow, and late charges, or possibly return payment if foreclosure proceedings have been initiated or payment is unacceptable. General knowledge of repossessions from assignment through insurance claims, if warranted, and disposal/deficiency. Other duties as assigned. Compliance with credit union policies, Fair Debt Collection Practices, and other applicable rules and regulations related to Collections. PHYSICAL SKILLS, ABILITIES, AND EXERTION UTILIZED IN THE PERFORMANCE OF THESE TASKS: Effective oral and written communication skills required to interact with members and provide constructive follow-up on delinquent accounts. Must possess sufficient manual dexterity to skillfully operate an on-line computer terminal and other standard office equipment, such as financial calculators, personal computer, facsimile machine and telephone. ORGANIZATIONAL CONTACTS & RELATIONSHIPS: INTERNAL: Branch management, staff, Payroll Deduction, Electronic Services, Centralized Lending, Records Management, and Compliance and Risk Management. EXTERNAL: Members, law enforcement agencies, judicial departments, peer collectors, or groups that will result in resolution of delinquent accounts. QUALIFICATIONS: EDUCATION: Successful completion of High School curriculum is required. EXPERIENCE: Six months up to 1 year performing general collection duties in a collection environment. KNOWLEDGE/SKILLS: Strong oral and written communication skills, facsimile machine, ten key, microfiche, electronic banking equipment, Visa terminal, credit union and collection rules, regulations, and policies. PHYSICAL REQUIREMENTS: Prolonged sitting throughout the workday with occasional mobility required. Corrected vision within the normal range. Hearing within normal range. A device to enhance hearing will be provided if needed. Occasional movements throughout the department daily to interact with staff, accomplish #LI-NM1IND-123#LI-POST#GD

GENERAL DESCRIPTION: The Help Desk Coordinator is the initial point of contact for all Golden 1 end users and for all technical assistance and support related to computer systems, hardware, or software. This position responds to queries, runs diagnostic programs, isolates problems, determines and implements solutions. This position is also responsible for the administration of network and systems access for all end users and vendors ensuring compliance with credit union corporate policies. TASKS, DUTIES, FUNCTIONS: Provide support using remote diagnostics and access tools to internal and offsite employees. Answer phones and respond to tickets via the Helpdesk ticketing system and email. Provides resolution and completion of end-user issues and requests within service level agreements. Administration of employee and vendor accounts access within the Golden 1 network by provisioning and de-provisioning access, ensuring all applicable policies are complied with. Coordinates, supports, and assists with the implementation of desktop/mobile devices, network administrative access, and technical support in a courteous, timely, and effective manner. Coordinate and/or perform hands-on fixes at tier2 level, including installing and upgrading software, installing hardware, configuring systems and applications on PCs, laptops, and mobile devices. Coordinate and/or perform hands-on fixes at tier2 level for network connectivity issues in a WAN/LAN, WIFI and Teller Cash Dispensers in an Enterprise environment. Maintain tables, parameters, and setting within the VMS Host System for terminals, desktop computers, printers, and cash dispensers. Communicate all updates for proper maintenance of equipment to the appropriate staff. Keep management updated on outstanding issues that are not resolved in a timely manner in accordance with established escalation procedures. Develop, document and implement operating procedures and conducts training as required Develop and maintain a clear understanding of the business area needs and incorporating these needs into technical solutions by updating, developing and maintaining a thorough knowledge of credit union procedures, products, service, and data processing systems. Properly escalates when user and system related security standards are not adhered to Maintains a thorough understanding of state and federal laws and regulations related to credit union compliance including bank secrecy and anti-money laundering laws appropriate to the position. Performs other job-related duties as necessary.   PHYSICAL SKILLS, ABILITIES, AND EXERTION UTILIZED IN THE PERFORMANCE OF THESE TASKS: Effective oral and written communication skills required with a focus on troubleshooting and error identification. Must possess sufficient manual dexterity to skillfully operate applicable computer hardware, a variety of hand tools and standard office equipment. ORGANIZATIONAL CONTACTS & RELATIONSHIPS: INTERNAL:All levels of staff and management EXTERNAL: Vendors QUALIFICATIONS: EDUCATION: Successful completion of High School curriculum and prerequisite completion Computer Technology classes. EXPERIENCE: Working knowledge of Microsoft Windows desktop operating system and MS Office. Working knowledge of system hardware to include, PC's, printers, iPhones, iPads, and laptops. Working knowledge with remote diagnostic tools like RDP, VNC, and MS Remote Assistant. Working knowledge of network and system troubleshooting. Demonstrates basic knowledge with systems security practices. 3. CERTIFICATIONS: CompTIA A+ or equivalent work experience PHYSICAL REQUIREMENTS: Prolonged sitting throughout the workday to accomplish tasks. Availability for emergency and on call duty 24 hours a day, 7 days a week, as needed. Occasional travel may be required. Lift and carry communications equipment and computer hardware weighing up to fifty pounds. Corrected vision in the normal range required to configure, test, and troubleshoot network server hardware and data. Hearing within normal range. Must possess sufficient manual dexterity to skillfully operate applicable computer hardware, a variety of hand tools and standard office equipment. May work additional work hours to accomplish tasks.

GENERAL DESCRIPTION: This Member Service Representative I is an energetic and goal-oriented individual who has a passion for service excellence. As a team member you are eager to build strong long-term relationships through the servicing of Golden 1 members in a professional, efficient, respectful manner providing a positive member experience. The MSR I responds accurately to member inquiries by telephone in English and Spanish languages (if certified). The ideal candidate will proactively engage members to achieve their financial goals in a consultative approach as part of the solution to their inquiry. TASKS, DUTIES, FUNCTIONS: Efficiently process service transaction(s) with minimal errors and mitigate potential losses to Credit Union and Member. Identify, investigate, and resolve basic member concerns, as well as process and complete member transactions in a timely and efficient manner. Identify and report fraudulent activity to prevent potential loss to Credit Union. Update member and Credit Union account information accurately. Achieve performance standards commensurate to grade level in call volume, phone efficiency in a fast-paced environment and quality. Appropriately identify solutions to address/resolve members inquiry helping members take advantage of Golden 1 service/products by providing features and benefits. Demonstrate a thorough understanding of state and federal laws and regulations related to credit union compliance including bank secrecy and anti-money laundering laws appropriate to the position. Monitor and comply with all established security, internal audit, and applicable government policies and regulations. Demonstrate current knowledge of all Golden 1 products and services as well as policies, procedures and systems for Member Service Representative I functions. Ensure compliance with Credit Union and Member Service Contact Center policies, procedures, and guidelines while establishing and servicing all Credit Union accounts, related products, and services. Complete Regulatory Training Modules as required. Model Golden 1 core values. Perform other duties as assigned. PHYSICAL SKILLS, ABILITIES, AND EXERTION UTILIZED IN THE PERFORMANCE OF THESE TASKS: Effective oral and written communication skills required to ensure an exceptional member experience. Must possess sufficient manual dexterity to skillfully operate an on-line computer terminal and other standard office equipment, such as financial calculators, personal computer, and telephone. ORGANIZATIONAL CONTACTS & RELATIONSHIPS: INTERNAL : All levels of management and staff. EXTERNAL : Members, potential members, peers in other departments or branches. QUALIFICATIONS: EDUCATION:   Successful completion of High School curriculum or GED. Some college preferred, not required. EXPERIENCE:   One year customer service experience and/or six months financial services experience. Member relationship building experience preferred, not required. KNOWLEDGE/SKILLS: Strong oral and written communication skills acquired through experience in a Retail setting or through a financial background. Ability to converse, demonstrate sincere concern, and build rapport while reolving problems and offering solutions to inquiries in English and/or Spanish with callers. Must be able to multi-task and work independently. Meet performance standards commensurate to grade level in call volume, phone efficiency and Quality Assurance. Skill testing related to product knowledge (PKOR). Knowledge of intranet/internet. Bilingual skills a plus - English/Spanish. PHYSICAL REQUIREMENTS: Prolonged sitting throughout the workday with occasional mobility required. Corrected vision within the normal range. Hearing within normal range. A device to enhance hearing will be provided if needed. Must possess sufficient manual dexterity to skillfully operate an on-line computer terminal and other standard office equipment, including a financial calculator, personal computer, facsimile machine and telephone. Occasional movements throughout the department daily to interact with staff, accomplish

GENERAL DESCRIPTION: Communicates and interacts with members for the prompt resolution of delinquent and negative accounts to minimize The Golden 1 non-performing asset accounts. TASKS, DUTIES, FUNCTIONS: Place and receive a high volume of inbound and outbound calls in effort to negotiate re-payment plans for past due and negative accounts. Identify, investigate, and resolve delinquent and negative account activity. Accept incoming telephone inquiries for the resolution of delinquent accounts from branches, members, and other credit union staff. Maintain a thorough understanding of state and federal laws and regulations related to credit union compliance including bank secrecy and anti-money laundering laws appropriate to the position. Communicate and interact with the Golden 1 staff to gather information for resolution of delinquent accounts. Prepare and process all pertinent documentation necessary to resolve delinquent accounts. Review Credit Union records and transactions to resolve misapplied payments, researching account transactions to ensure that payments are properly credited. Evaluate payments (regular and irregular) being made on delinquent accounts and determine how the payment will be applied; i.e., principal, interest, escrow, and late charges, or possibly return payment if foreclosure proceedings have been initiated or payment is unacceptable. General knowledge of repossessions from assignment through insurance claims, if warranted, and disposal/deficiency. Other duties as assigned. Compliance with credit union policies, Fair Debt Collection Practices, and other applicable rules and regulations related to Collections. PHYSICAL SKILLS, ABILITIES, AND EXERTION UTILIZED IN THE PERFORMANCE OF THESE TASKS: Effective oral and written communication skills required to interact with members and provide constructive follow-up on delinquent accounts. Must possess sufficient manual dexterity to skillfully operate an on-line computer terminal and other standard office equipment, such as financial calculators, personal computer, facsimile machine and telephone. ORGANIZATIONAL CONTACTS & RELATIONSHIPS: INTERNAL: Branch management, staff, Payroll Deduction, Electronic Services, Centralized Lending, Records Management, and Compliance and Risk Management. EXTERNAL: Members, law enforcement agencies, judicial departments, peer collectors, or groups that will result in resolution of delinquent accounts. QUALIFICATIONS: EDUCATION: Successful completion of High School curriculum is required. EXPERIENCE: Six months up to 1 year performing general collection duties in a collection environment. KNOWLEDGE/SKILLS: Strong oral and written communication skills, facsimile machine, ten key, microfiche, electronic banking equipment, Visa terminal, credit union and collection rules, regulations, and policies. PHYSICAL REQUIREMENTS: Prolonged sitting throughout the workday with occasional mobility required. Corrected vision within the normal range. Hearing within normal range. A device to enhance hearing will be provided if needed. Occasional movements throughout the department daily to interact with staff, accomplish #LI-NM1IND-123#LI-POST#GD

GENERAL DESCRIPTION: This Member Service Representative I is an energetic and goal-oriented individual who has a passion for service excellence. As a team member you are eager to build strong long-term relationships through the servicing of Golden 1 members in a professional, efficient, respectful manner providing a positive member experience. The MSR I responds accurately to member inquiries by telephone in English and Spanish languages (if certified). The ideal candidate will proactively engage members to achieve their financial goals in a consultative approach as part of the solution to their inquiry. TASKS, DUTIES, FUNCTIONS: Efficiently process service transaction(s) with minimal errors and mitigate potential losses to Credit Union and Member. Identify, investigate, and resolve basic member concerns, as well as process and complete member transactions in a timely and efficient manner. Identify and report fraudulent activity to prevent potential loss to Credit Union. Update member and Credit Union account information accurately. Achieve performance standards commensurate to grade level in call volume, phone efficiency in a fast-paced environment and quality. Appropriately identify solutions to address/resolve members inquiry helping members take advantage of Golden 1 service/products by providing features and benefits. Demonstrate a thorough understanding of state and federal laws and regulations related to credit union compliance including bank secrecy and anti-money laundering laws appropriate to the position. Monitor and comply with all established security, internal audit, and applicable government policies and regulations. Demonstrate current knowledge of all Golden 1 products and services as well as policies, procedures and systems for Member Service Representative I functions. Ensure compliance with Credit Union and Member Service Contact Center policies, procedures, and guidelines while establishing and servicing all Credit Union accounts, related products, and services. Complete Regulatory Training Modules as required. Model Golden 1 core values. Perform other duties as assigned. PHYSICAL SKILLS, ABILITIES, AND EXERTION UTILIZED IN THE PERFORMANCE OF THESE TASKS: Effective oral and written communication skills required to ensure an exceptional member experience. Must possess sufficient manual dexterity to skillfully operate an on-line computer terminal and other standard office equipment, such as financial calculators, personal computer, and telephone. ORGANIZATIONAL CONTACTS & RELATIONSHIPS: INTERNAL : All levels of management and staff. EXTERNAL : Members, potential members, peers in other departments or branches. QUALIFICATIONS: EDUCATION:   Successful completion of High School curriculum or GED. Some college preferred, not required. EXPERIENCE:   One year customer service experience and/or six months financial services experience. Member relationship building experience preferred, not required. KNOWLEDGE/SKILLS: Strong oral and written communication skills acquired through experience in a Retail setting or through a financial background. Ability to converse, demonstrate sincere concern, and build rapport while reolving problems and offering solutions to inquiries in English and/or Spanish with callers. Must be able to multi-task and work independently. Meet performance standards commensurate to grade level in call volume, phone efficiency and Quality Assurance. Skill testing related to product knowledge (PKOR). Knowledge of intranet/internet. Bilingual skills a plus - English/Spanish. PHYSICAL REQUIREMENTS: Prolonged sitting throughout the workday with occasional mobility required. Corrected vision within the normal range. Hearing within normal range. A device to enhance hearing will be provided if needed. Must possess sufficient manual dexterity to skillfully operate an on-line computer terminal and other standard office equipment, including a financial calculator, personal computer, facsimile machine and telephone. Occasional movements throughout the department daily to interact with staff, accomplish tasks, etc.

GENERAL DESCRIPTION: Performs various finance and accounting functions for Golden 1 Credit Union, including but not limited to financial reporting, financial analyses and maintaining financial systems/models. Act as lead for employees in the Finance area. Employees in this area are cross-trained in several aspects of finance and accounting functions and will assist the Finance Management team in special projects. TASKS, DUTIES, FUNCTIONS: Develop and analyze data, supporting spreadsheets, charts, and reports to determine financial performance and profitability across markets, products, channels, and member demographics and enterprise-wide analytics. Develop and maintain financial performance-related expertise in assigned business areas to provide deep-dive analysis into metrics, trends and anomalies while providing insights to drive improvements. Coordinate the assessment of market, product, member, and channel performance to identify gaps and additional value areas to maximize performance. Compile data and prepare accounting/financial management reports for the Credit Union including, but not limited to, information for management reports related to the production of the Financial Plan and supporting budget, reports analyzing credit union position in relation to "peer" credit unions, reports analyzing data and profitability by channels and markets, reports analyzing the financial strength and stability of the credit union, analysis of the monthly financial statements and rate/volume variance reports for interest income and expense analysis, liquidity, investments as it relates to production of the Financial Plan, and ad hoc reporting. Lead and conduct the coordination, development, and maintenance of a multi-year ongoing Financial Plan, including strategic initiatives, human capital management, financial budget, and goal achievement. Maintain a thorough understanding of the general ledger accounts and financial statements, analyze, and communicate variances in support of the financial plan, profitability, and market and channel data. Analyze data and lead the research and development efforts undertaken to improve the Credit Union's products, services, and operations. Interface with various divisions to understand data and underlying operational processes. Gather and integrate data and contextual information to design rigorous analyses to support carefully crafted projections. Document approaches, assumptions, and findings. Prepare or create the more difficult or complex financial models, analyses, and spreadsheets that effectively present data and analytical findings as needed. Utilize advanced data analytics tools and techniques to build periodic trend analysis reports, presenting insights and findings that are relevant, actionable and visually appealing to management. Develop and provide written and verbal recommendations and alternative solutions based on the results of analyses, taking into consideration internal and external factors and the Credit Union's strategic goals and initiatives. Develop and maintain metrics, graphs, reports and any other means to measure and monitor Golden 1's financial position. This includes: querying, researching, analyzing, interpreting, and communicating qualitative and quantitative data associated with the credit union's financial strength and stability. Contribute to the development of tools and capabilities to create a truly "data-driven" culture. When engaged to do so, develop models around new programs and offerings, including revenue and cost impact of various alternatives. Work with various teams across the organization to develop benchmarking and recommendations. Collaborate with management and other areas of the Credit Union to define, analyze and study financial performance-related issues and data. This includes evaluating operational efficiency and effectiveness by researching and analyzing internal and/or external industry trends, markets and other operational benchmarks. Gathers, consolidates, prepares and validates data for analysis; prepares executive summaries and presents recommendations to management. Recommend enhancements to analytical modeling tools to further support strategic plans and initiatives. Increase productivity by developing automated applications, eliminating duplications and coordinating information requirements. Ensure data for all reports is accurate and reports are prepared in a timely and thorough manner. Update and maintain computerized finance/accounting models including, but not limited to profitability and budget models, analyze results through reports, graphs and other analytical tools, and make recommendations. Utilize various computer financial information systems including but not limited to current organization-wide and/or department specific software in the preparation of analyses, evaluation and reports. Contribute to and lead the creation of deliverables including preparing various and wide-ranging reports pertaining to corporate strategy. Manage implementation of various projects and validation for the Finance area Maintain a thorough understanding of state and federal laws and regulations related to credit union compliance including bank secrecy and anti-money laundering laws appropriate to the position. Provide leadership, guidance, and training to employees in the department. Monitor progress toward significant strategic goals and policies. Maintain a current procedure manual for position functions. Conduct special studies, reviews, analyses, and all other duties as assigned. PHYSICAL SKILLS, ABILITIES, AND EXERTION UTILIZED IN THE PERFORMANCE OF THESE TASKS: Effective oral and written communication skills required to prepare reports and perform other related tasks. Must possess sufficient manual dexterity to skillfully operate an on-line computer terminal and other standard office equipment, such as financial calculators, personal computer, facsimile machine and telephone. Hand-eye coordination required to read, post, and handle complex computer programs and reports. ORGANIZATIONAL CONTACTS & RELATIONSHIPS: INTERNAL:   All levels of staff and management. EXTERNAL:   Vendors, external auditors and other financial institutions and other business sources. QUALIFICATIONS: EDUCATION:   Bachelor's Degree; preferably in Accounting, Finance, or Economics. EXPERIENCE:   Five years related accounting and/or financial analyst experience. KNOWLEDGE/SKILLS:   Strong personal computer skills (Microsoft Office, Adobe Acrobat), Strong knowledge of GAAP, financial analysis, budgeting, and credit union accounting policies and practices; strong research, quantitative and qualitative data collection and analysis; strong time management, organizational skills; ability to multi-task effectively; make sound decisions in the absence of detailed instructions and work on own initiative; ability to use logical reasoning when interpreting facts; ability to make objective observations, examinations, evaluations, and written recommendations; strong independent work methods; ten key; numerical skills; excellent verbal and written communication skills; excellent problem solving and interpretation skills. PHYSICAL REQUIREMENTS: Prolonged sitting throughout the workday with occasional mobility required. Corrected vision within the normal range. Hearing within normal range. A device to enhance hearing will be provided if needed. Ability to lift 15 lbs. as may be required .Occasional movements throughout the department daily to interact with staff, accomplish tasks, etc. Minimal travel to attend meetings by car and/or public conveyance for conferences or training session held at out-of-area locations or across the United States (1--2 times per year).

Description In 1910 a cooperative of 230 California almond growers formed with the following core values: To build strong relationships among growers and with their customers; To communicate directly and honestly; and To work as a team to realize the best return on their investment. More than a century later, Blue Diamond Growers still adheres to these values at every level of our operation.  Our employees are strongly committed to the brand and to each other - the word "family" is often used to describe our culture. Today, Blue Diamond Growers represents more than 3,000 almond growers in California - the state that provides over 80% of the world's supply.  We are one of the most recognized food brands in the world, with annual sales exceeding $1billion. We believe in transparency and honest communication.  Our work style is team-based, working together to innovate, process, and distribute the best almond products to the world. After more than 100 years, our core values of integrity, partnership, innovation and quality remain strong.  Our commitment to excellence has driven Blue Diamond's unprecedented growth, innovation, high quality, and value. You'll find these values at work throughout our company.  We strive for a diverse workforce, always aiming for greater levels of inclusion.  In addition to a robust benefits package, we offer an employee wellness and fitness program, in which a majority of our workforce currently participates.   Blue Diamond Growers (BDG) is seeking an experienced  Associate Brand Manager - International Consumer   to join its winning team in Sacramento, CA.  This position will provide leadership and coordination of International Innovation and New Product Development initiatives. Provide marketing support to the Marketing Team by helping to manage day to day International business needs including business analysis and program execution.  In this position you will have a unique opportunity to be part of the rapid expansion and growth of Blue Diamond brands internationally.  You will actively lead the Innovation process, collaborating with cross functional team members to vet, develop and introduce new almond products into key markets. You will be part of ahighly empowering environment, without the complexity of layers and an entrepreneurial spirit. This is a place where you can make a real difference, and be part of a company that is transforming as it grows its brands internationally Responsibilities: Leads International Innovation and New Product Development by closely collaborating with cross functional team members to vet, develop and introduce almond products into the marketplace.  Ensures that “where we play” is in line with Innovation pillars.  Work collaboratively with the Innovation and R & D teams, and co-lead strategic innovation initiatives. Leads NPD Project Management Team to ensure commercial execution for new product launches and line extensions: Completes I2L paperwork Meeting Agendas/Notes Explores and evaluates new category / product opportunities outside Innovation Marketing focus. Identification of new product strategies, products and categories for Blue Diamond brands internationally. Identify, analyze, and anticipate consumer and market trends and opportunities to maximize Blue Diamond’s competitive position. Utilize syndicated and custom research to provides insight into current and future product categories. Leads efforts for exploration of new processing and packaging to meet International market needs. Leads packaging design improvements and changes. Compiles standardized monthly shipment and syndicated data (IRI, Nielsen) reports to identify business problems and opportunities and aid marketing plan development and execution. Analyzes primary and secondary research to support business development. Creates “PowerPoint” presentations to illustrate analytical findings. Updates and maintains pricing into Blue Diamond database system (SAP). Ensures the accuracy and timely updating of price lists for all regions and channels of trade. Maintains product/packaging specification databases (both internal and external). Manages creation and content of all sales literature. Coordinates timetables, projects list, status reports and communication between agencies, marketing, procurement and department management for all elements of marketing mix:product, packaging, promotion and advertising. Assists Brand Manager with package/product/advertising execution. Functions as the “Point Person” and administrator for website. Manages Almond Library asset collection database. Coordinates new product sample requests and distribution of sales collateral. team by providing marketing assistance to grow Blue Diamond’s US food service. Develops and maintains record of product and package specifications, new item codes, UPC codes, etc.Enters data into Blue Diamond database (SAP). Works with Supply Chain and Operations to help maintain adequate packaging inventory, materials, and confirmation of purchase order deliveries. Prepares monthly marketing budget status report, maintains media budget ledger, facilitates payment of vendor invoices, prepares appropriate paperwork for ABC, MAP and manages organized budget filing system. Assist in the management of Government funding programs and supporting agencies. This job description reflects management’s assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned. Qualifications:  Minimum level of education required: Bachelor's Degree in Business Administration.  MBA in marketing, business or related degree, preferred. Minimum number of year(s) of experience required in addition to education plus type(s) of functional experience 2 years of Brand Management experience for a consumer products organization, preferably food. Other required type(s) of functional experience: Experience interacting and communicating effectively with a wide and diverse range of audiences, ranging from internal senior level managers to line managers, as well as analytical people. Experience developing internal relationships, demonstrating team-building attitude, conveying a sense of urgency and show a willingness to listen to suggestions from others. Must be able to maintain strong client relations. Must be able to gain cooperation from all employees without direct line responsibility. Must be organized and able to solve problems systematically. Required to read, interpret and analyze data to provide concise recommendations and points of view on a wide range of topics. Required to possess excellent computer skills and working knowledge of spreadsheets, PowerPoint, email, word processing and database programs.Must have working knowledge of internet navigation and research techniques. Must be a quick learner, flexible, able to work without a great deal of supervision, able and willing to make decisions on own and possess a good understanding of internal operations.Must be willing to take responsibility for activities and projects outside of primary job description.  Preferred Skills and Experience (Specialized education, specific software experience, etc.) Experience working under minimal supervision. Familiarity with traditional consumer research methodologies including consumer taste tests, focus groups, and equity studies. Skilled in interpersonal communications. Experience leading cross functional teams and working collaboratively with multiple internal and external team members. Knowledge of IRI data and the ability to analyze and make recommendations based on the data. Experience working with agencies (advertising, media, packaging, etc.) and driving them to produce outstanding results. Physical Demands: Office demands include extensive use of telephone and computer.     Grow your career. Partner with us. We Are the Almond People! Blue Diamond Growers is an Equal Opportunity and E-Verify Employer EOE/Minorities/Females/Vet/Disability  

Description In 1910 a cooperative of 230 California almond growers formed with the following core values: To build strong relationships among growers and with their customers; To communicate directly and honestly; and To work as a team to realize the best return on their investment. More than a century later, Blue Diamond Growers still adheres to these values at every level of our operation. Our employees are strongly committed to the brand and to each other – the word “family” is often used to describe our culture. Today, Blue Diamond Growers represents more than 3,000 almond growers in California – the state that provides over 80% of the world’s almond supply. We are one of the most recognized food brands in the world, with annual sales exceeding $1 billion. We believe in transparency and honest communication. And our work style is still team-based, working together to innovate, process, and distribute the best almond products to the world. After more than 100 years, our core values of integrity, partnership, innovation and quality remain strong. Our commitment to excellence has driven Blue Diamond’s unprecedented growth, innovation, high quality, and value. You’ll find these values at work throughout our company. We strive for a diverse workforce, always aiming for greater levels of inclusion. In addition to a robust benefits package, we offer an employee wellness and fitness program, in which a majority of our workforce currently participates. Grow your career. Partner with us. We Are the Almond People! Position Title:  Assistant Operator Location:  Sacramento, CA Job Type (Full Time/Part Time):  Full Time Wage:  $19.25/ hour Travel Required: No Shift: Swing   Position Overview:   Blue Diamond Growers has an excellent opportunity for a motivated, organized individual seeking a challenging and rewarding opportunity in a fast-paced environment.    The Assistant Operator is responsible for understanding and supporting the major functions of line operations by keeping the line running safely and efficiently, and being the first backup to the operator. Responsibilities:  Performs daily set up, assists operator with adjustments to production equipment and is ready to backup operator as needed. Must understand line operating functions, ensuring that production safety and quality standards are met. Able to maintain and complete necessary production documents.  Capable of performing sanitation, housekeeping, and some mechanical functions for designated line. Contributes within a team environment leading to production improvements and required to cross train individuals as needed. Must understand and adhere to Blue Diamond line certification, HACCP process, Good Manufacturing procedures (GMPs) and safety procedures. Maintains adequate inventory of supplies. May be required to inventory material usage. Required to operate forklift/transporter. Performs other duties and responsibilities as required or assigned by Supervisor. Required Minimum Qualifications: Must be able to pass the operator certification (AON) test. One (1) year of applicable experience or equivalent combination of education and experience. Previous Machine Operation experience preferred.          Educational Requirements: High school diploma or equivalent required.

Description In 1910 a cooperative of 230 California almond growers formed with the following core values: To build strong relationships among growers and with their customers; To communicate directly and honestly; and To work as a team to realize the best return on their investment. More than a century later, Blue Diamond Growers still adheres to these values at every level of our operation. Our employees are strongly committed to the brand and to each other – the word “family” is often used to describe our culture. Today, Blue Diamond Growers represents more than 3,000 almond growers in California – the state that provides over 80% of the world’s almond supply. We are one of the most recognized food brands in the world, with annual sales exceeding $1 billion. We believe in transparency and honest communication. And our work style is still team-based, working together to innovate, process, and distribute the best almond products to the world. After more than 100 years, our core values of integrity, partnership, innovation and quality remain strong. Our commitment to excellence has driven Blue Diamond’s unprecedented growth, innovation, high quality, and value. You’ll find these values at work throughout our company. We strive for a diverse workforce, always aiming for greater levels of inclusion. In addition to a robust benefits package, we offer an employee wellness and fitness program, in which a majority of our workforce currently participates. Grow your career. Partner with us. We Are the Almond People! Position Title:   Lift Truck Driver- Production           Location: Sacramento, CA           Job Type (Full time/Part Time): Full Time         Position Overview: The Lift Truck Driver is responsible for movement, storage, documentation, and inventory of incoming and outgoing product.  Responsibilities: Responsible for movement, storage, documentation, and inventory of incoming and outgoing product.  This includes operating a forklift, moving material from various locations, loading and unloading vehicles.  May do high stacking and is expected to perform with a high degree of speed, accuracy, and safety. Will be required to use SAP system and scanning equipment to maintain inventory counts and record inventory transactions as required.  Performs inventory functions as necessary.  May on occasion work in the following roles:          Supports the generalist concept by performing various sanitation duties, maintenance, housekeeping and other functions as assigned. May perform general laborer work on seasonal basis. Responsible for completing various documents and reports including daily lift sheet..  Maintains and adhere to Blue Diamond HACCP processes and auditing, Good Manufacturing Procedures (GMP’s) and safety practices. Performs other duties and responsibilities as required or assigned by supervisor. .    Required Minimum Qualifications:      1 year prior forklift driver experience preferred.  Must be a licensed forklift driver and/or be able to pass a certification course. Position requires excellent communication skills and a basic understanding of machine operations.  Must be able to climb up and down ladders and catwalks.  Must be able to identify and solve problems independently, coordinate workflow and meet output standards.  Must be able to work overtime and weekends as necessary. Position requires the ability to work in noisy areas with exposure to heat, cold, a high level of almond dust, and movement of vehicles.  Daily lifting and carrying requirements of this position: occasionally (up to 3 hours) of lifting and carrying up to 50lbs.    Additional Preferred Qualifications: Prior forklift driver in a warehouse environment. OSHA Forklift Operator certificate preferred.   Educational Requirements: High School Diploma or equivalent.   Blue Diamond promotes a safe and healthy work environment, and in doing so, we will perform background and drug tests for each candidate who accepts a position with our team.   Blue Diamond Growers is an Equal Opportunity and E-Verify Employer EOE/Minorities/Females/Vet/Disability

Description In 1910 a cooperative of 230 California almond growers formed with the following core values: To build strong relationships among growers and with their customers; To communicate directly and honestly; and To work as a team to realize the best return on their investment. More than a century later, Blue Diamond Growers still adheres to these values at every level of our operation.  Our employees are strongly committed to the brand and to each other - the word "family" is often used to describe our culture. Today, Blue Diamond Growers represents more than 3,000 almond growers in California - the state that provides over 80% of the world's supply.  We are one of the most recognized food brands in the world, with annual sales exceeding $1billion. We believe in transparency and honest communication.  Our work style is team-based, working together to innovate, process, and distribute the best almond products to the world. After more than 100 years, our core values of integrity, partnership, innovation and quality remain strong.  Our commitment to excellence has driven Blue Diamond's unprecedented growth, innovation, high quality, and value. You'll find these values at work throughout our company.  We strive for a diverse workforce, always aiming for greater levels of inclusion.  In addition to a robust benefits package, we offer an employee wellness and fitness program, in which a majority of our workforce currently participates. Blue Diamond Growers (BDG) is seeking an experienced Account Representative – Global Ingredients Division to join its winning team in Sacramento, CA.  The Account Representative is responsible for administering all aspects of sales contracts and shipments for domestic and export accounts for the Global Ingredients Division to ensure on-time shipments, contract completion, regulation compliance and customer satisfaction. Responsibilities:  Serve as the primary contact with customers and brokers in relation to contracts and orders; maintain and build positive partnerships between BDG and customers/brokers Administer customer contracts in accordance with Global Ingredient Division, and BDG policies Facilitate accurate and timely shipments in accordance with customer schedules, contracts, and payment terms Maintain accurate customer records and ensure documentation of essential information; Assure compliance with governmental and food safety regulations Responsible for accurate invoicing of product shipped, including correct payment of broker commissions, and preparation of debit and credit memos as needed Work with customers, brokers, Sales and Planning to forecast upcoming production needs and shipment volumes and timing. Monitor and maintain appropriate levels of inventory, and plan for logistics needs. Address and resolve customer concerns and arranging returns or reimbursements as appropriate. Partner with Quality Assurance department to support complaint investigation. Utilization of customer complaint software required. Provide ongoing customer service, operations and logistics planning support to enable future volume and margin growth Performs other duties and responsibilities as required or assigned by Customer Service Manager  Qualifications:  Two (2) years’ experience in account management, order processing, handling of billing/invoice documentation, and contract/account administration Proficient computer skills including Microsoft Office applications – Outlook, Microsoft Word, Excel, Power Point Strong organizational, time management and problem solving skills Ability to handle multiple tasks with strong attention to detail Exemplary customer service skills, and excellent communication and interpersonal skills Demonstrated teamwork and team building skills in producing results and meeting organizational objectives Superior professionalism responding to challenging situations Ability to adapt and encourage other individuals in a constantly changing environment Additional Preferred Qualifications: Export knowledge and experience Experience working in an ERP system, preferably SAP Experience working with agricultural products and food safety regulations Knowledge of transportation/logistics procedures Educational Requirements: Bachelor’s Degree in business, agribusiness, or related field of study, strongly preferred.     Grow your career. Partner with us. We Are the Almond People! Blue Diamond Growers is an Equal Opportunity and E-Verify Employer EOE/Minorities/Females/Vet/Disability

Description In 1910 a cooperative of 230 California almond growers formed with the following core values: To build strong relationships among growers and with their customers; To communicate directly and honestly; and To work as a team to realize the best return on their investment. More than a century later, Blue Diamond Growers still adheres to these values at every level of our operation. Our employees are strongly committed to the brand and to each other – the word “family” is often used to describe our culture. Today, Blue Diamond Growers represents more than 3,000 almond growers in California – the state that provides over 80% of the world’s almond supply. We are one of the most recognized food brands in the world, with annual sales exceeding $1 billion. We believe in transparency and honest communication. And our work style is still team-based, working together to innovate, process, and distribute the best almond products to the world. After more than 100 years, our core values of integrity, partnership, innovation and quality remain strong. Our commitment to excellence has driven Blue Diamond’s unprecedented growth, innovation, high quality, and value. You’ll find these values at work throughout our company. We strive for a diverse workforce, always aiming for greater levels of inclusion. In addition to a robust benefits package, we offer an employee wellness and fitness program, in which a majority of our workforce currently participates. Grow your career. Partner with us. We Are the Almond People! Position Title   : Inventory Specialist B           Location:  Sacramento, CA           Job Type (Full time/Part Time):  Full Time             Position Overview:   Responsible for generating SAP inventory tags for production in assigned areas.  This position is responsible for recognizing/correcting routine inventory and material  problems. Responsibilities:  Follows procedural guidelines to generate SAP inventory pallet tags for one of several production areas. Required use of SAP to monitor accuracy, incoming & outgoing product movement, abn to generate reports. Assists various departments with the reconciling of inventory data. Recognizes and corrects routine inventory problems with a high degree of independence. Ensures that the required samples are collected, tagged and documented as required by the product specification and QC procedures. Must understand and adhere to Blue Diamond HACCP process and auditing, GMP’s and safety practices. May be required to drive fork lift/ transporter. Required to inform supervisor of any deleted inventory tags. Required to cross train other employees as needed. Required to perform other duties & responsibilities as assigned by Supervisor. Required to recognize and properly tag various by-products. Required Minimum Qualifications: Basic math skills and proficiency with computer systems (Microsoft Word & Excel). 2-3 years related production experience. Must have basic understanding of inventory procedures. Position requires the ability to define problems and apply predetermined solutions that have been defined by BDG procedures. Works under general supervision. Work consists of routine tasks requiring some simple decision-making. May direct small groups of employees to perform routine tasks.  Requires the ability to identify problems and assist in problem solving.  Ability to read and interpret documents such as safety rules, operations, shipping instructions, quality control sheets, sample requisitions and schedules.   Overtime as necessary is a requirement to the performance of this position. Must be able to work overtime and weekends as needed. Works in a variety of environments and may be exposed to heat, cold, high humidity, dust and noise.  Will be required to work around machinery and moving vehicles.    Educational Requirements: High School Diploma or equivalent.   Blue Diamond promotes a safe and healthy work environment, and in doing so, we will perform background and drug tests for each candidate who accepts a position with our team.   Blue Diamond Growers is an Equal Opportunity and E-Verify Employer   EOE/Minorities/Females/Vet/Disability

This is a limited continuous filing exam. Next filing cut-offs are at   5:00 pm   on:   9/10/19, 10/8/19, 11/12/19, 12/9/19  Nurse Practitioners provide a range of health care services involving diagnosis, assessment, treatment, and clinical management of patients in a public health center or a public health/field services program; such services include physical examinations, laboratory and screening tests, therapeutic treatments, education, counseling, referral, and clinical duties customarily performed by physicians.   Explore your career with purpose Examples of Knowledge and Abilities Knowledge of Professional principles, procedures, and techniques of nurse practitioners State of California laws and regulations on nursing, and nurse practitioner practices Symptoms and normal course of acute and chronic illnesses, and their treatment Family planning methods Medical and health care for pregnant women Normal growth and development, and common illnesses of infants and children Standard medical record-keeping Procedures, techniques, and tests for conducting comprehensive physical examinations Techniques and interpretations of standard laboratory tests, X-rays, and basic diagnostic procedures Substance abuse symptoms and intervention techniques Mental and emotional illness symptoms and intervention techniques Medications commonly used for a wide variety of medical conditions, and their effects and contraindications Symptoms, prevention, reporting requirements, and treatment of child and adult abuse and neglect Normal and abnormal family dynamics Community resources for medical care, mental health care, and social services Differing cultural, religious, social, and economic factors affecting community medical care clients Proper handling and administering of medications Proper handling of laboratory samples and contaminated items Causes, control, detection, prevention, and treatment of common communicable diseases including sexually transmitted diseases Techniques of patient and family counseling Desirable Knowledge Techniques of interviewing Techniques of conducting training sessions Ability to Effectively communicate with clients of various social, cultural, economic, and education backgrounds Work cooperatively with other medical care providers Effectively intervene in cases of mental illness, substance abuse, and adult/child abuse and neglect Effectively train others Gain cooperation of patients in treating communicable and environmentally-based illnesses Maintain patient confidentiality Accurately evaluate and diagnose medical conditions, including obtaining and assessing medical histories Work independently and apply sound medical judgement and department protocols in treatment, treatment planning, and referrals to physicians Recognize and take immediate action in emergency and immediate need cases Communicate clearly and concisely orally and in writing Employment Qualifications Minimum Qualifications Possession of a current valid license as a registered nurse   and   a Nurse Practitioner certification issued by the State of California. Failure to maintain such a license and certification may be cause for disciplinary actions accordance with Civil Service Commission Rules. Note:   If the minimum qualifications include an educational or certificate/license requirement, applicants must submit proof of requirements with the application. Failure to submit proof of requirements may result in disqualification from the examination. Unofficial transcripts are acceptable. For guidelines on submitting acceptable proof of educational requirements, please click   here   (Download PDF reader)   or speak to someone in our office before the cut-off date listed in this notice. Special Requirements Some positions in this class may require possession of a current California driver's license, Class III (now C) or higher. Failure to maintain such a license may be cause for disciplinary actions accordance with Civil Service Commission Rules. Some positions in this class may require a nurse practitioner certification with specialization as a Family Nurse Practitioner, Pediatrics Nurse Practitioner, Adult Nurse Practitioner, or Obstetrical-gynecological Nurse Practitioner. The Civil Service Commission approved the use of selective certification for Nurse Practitioner specialties May 12, 1989. Probationary Period The probationary period for this classification is   six (6)   months. Application and Testing Information APPLICATION Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by   5:00 PM   on the posted cut-off date. Click   here   to apply. County of Sacramento Department of Personnel Services Employment Services Division 700 H Street, Room 4667 Sacramento, CA 95814 Phone (916) 874-5593; 7-1-1 California Relay Service Email   EmployOffice@Saccounty.net Inter-Office Mail Code: 09-4667 www.SacCountyJobs.net Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date. Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified. A resume may be included with your application, however it will   not   substitute for the information requested on the application.   SUPPLEMENTAL QUESTIONNAIRE Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response. Note:   Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered. Supplemental Questionnaires must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. If you have no experience, write "no experience" for the appropriate question. For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire   cannot   be made once your application packet has been submitted. If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments   will not be reviewed, therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete.   FORMULA RATE EXAMINATION (Weighted 100%) All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination. This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job. All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination.   FREQUENTLY ASKED QUESTIONS Click   here   (Download PDF reader)   for Frequently Asked Questions (FAQ's) For information regarding County jobs: www.saccountyjobs.net

The Position This is a continuous filing exam.  The next filing cut-off is at   5:00 pm   on: Third Tuesday of every month. Note: Permanent full-time and temporary intermittent positions may be available.   Under direction, to provide professional mental health treatment services for severe mental disorders in in-patient or out patient settings, including assessment, diagnosis, crisis intervention, individual and group counseling, non-medical psychotherapy, and initiation of involuntary holds; to prepare reports and maintain records related to patient or client services; and to perform related duties as assigned. Senior Mental Health Counselor is assigned the more complex and difficult cases, and the majority of positions in this class require a license. This level typically has responsibility as a lead worker, providing guidance, consultation and direction to lower level professionals and paraprofessionals as a team leader within a given shift or function, and in crisis situations.   Explore your career with purpose Examples of Knowledge and Abilities Knowledge of principles and techniques of clinical interviewing, diagnosis, and assessment the most current version of DSM theories, principles and techniques of individual and group psychotherapy psychological, physical and social aspects of mental disorders, chemical dependency, and recovery theories of human behavior and personality and techniques of evaluating, and modifying human behavior planning, development and implementation of comprehensive treatment plans Federal, State and local laws, codes and regulations governing mental health treatment basic techniques of training referral sources and community resources Ability to conduct accurate and thorough assessments of client status, history, danger to self and others, progress, chemical dependency, and related mental health information prepare diagnoses and evaluations of mental disorders conduct effective professional clinical interviews formulate, implement, and monitor treatment plans conduct group and individual psychotherapy respond appropriately in crisis situations understand, interpret and apply complex mental-health technical materials and applicable laws, codes and regulations establish and maintain effective working relationships with patients, families, staff, and other agencies prepare effective written reports maintain accurate records communicate effectively in oral and written form provide effective training, guidance and consultation to other staff assist in physically controlling and/or restraining violent and/or combative patients Employment Qualifications Minimum Qualifications A Master's degree from an accredited four-year college or university in a mental health related field such as psychology, counseling, social work, or psychiatric nursing. AND Either:   1. Two years of post-Master's degree supervised experience in a mental health related setting providing direct services to mentally or emotionally disabled persons., including dual diagnosis and addiction issues for those assigned to substance abuse settings. Or:   2. Two years of experience in the class of Mental Health Counselor in Sacramento County service. Note:   Persons who were employed by the Sacramento County Health Department and who held permanent status in Sacramento County civil service, in the class of Rehabilitation Counselor as of October 22, 1981 shall be deemed to meet the minimum qualifications of Senior Mental Health Counselor. Note:   The word "experience" referenced in the minimum qualifications means full-time paid experience unless the job announcement states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. Note:   If the minimum qualifications include an educational or certificate/license requirement, applicants must submit proof of requirements with the application. Failure to submit proof of requirements may result in disqualification from the examination. Unofficial transcripts are acceptable. For guidelines on submitting acceptable proof of educational requirements, please click   here   (Download PDF reader)   or speak to someone in our office before the cut-off date listed in this notice. Special Requirements License Requirements: Note:   Failure to obtain and/or maintain such required license(s) may be cause for disciplinary action in accordance with Civil Service Commission rules. 1. Selected positions require possession of a valid Class C California Driver License, or the ability to arrange for field travel, at the time of appointment. 2. Current certification of training in CPR is required within 6 months of employment for positions assigned to the Sacramento County Mental Health Treatment Center. In addition to the above, 1. Many positions require current licensure by the State of California to practice as a marriage, family and child counselor (MFT), clinical social worker (LCSW), clinical psychologist, registered nurse, or psychiatrist. Working Conditions: 1. Duties require exposure to patients who may be hostile, violent, mentally ill, and/or who may have infectious diseases. 2. Positions assigned to the Mental Health Treatment Center work shifts and holidays. Other Special Requirements Some positions in these classes may require the ability to communicate fluently in a language other than English. Incumbents in such special skills positions utilize the language skill in performing the duties of the class and may serve as a consultant to others in planning and delivering effective mental health services to individuals of different language and cultural backgrounds. The Civil Service Commission approved the use of selection certification for a special skill for the class May 8, 1980, revised the types of special skills applicable to this class March 12, 1987, and approved the use of selective certification for special language skills on April 9, 1987. Probationary Period The probationary period for this classification is   six (6)   months. Application and Testing Information APPLICATION Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by   5:00 PM   on the posted cut-off date. Click   here   to apply. County of Sacramento Department of Personnel Services Employment Services Division 700 H Street, Room 4667 Sacramento, CA 95814 Phone (916) 874-5593; 7-1-1 California Relay Service Email   EmployOffice@Saccounty.net Inter-Office Mail Code: 09-4667 www.SacCountyJobs.net Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date. Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified. A resume may be included with your application, however it will   not   substitute for the information requested on the application.   SUPPLEMENTAL QUESTIONNAIRE Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response. Note:   Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered. Supplemental Questionnaires must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. If you have no experience, write "no experience" for the appropriate question. For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire   cannot   be made once your application packet has been submitted. If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments   will not be reviewed, therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete.   FORMULA RATE EXAMINATION (Weighted 100%) All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination. This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job. All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination.   FREQUENTLY ASKED QUESTIONS Click   here   (Download PDF reader)   for Frequently Asked Questions (FAQ's) For information regarding County jobs: www.saccountyjobs.net

The Department of Personnel Services, Employment Services Division announces the exam for: Information Technology Analyst (Level I/II) Exam #   27518-B Approximate Monthly Salary: $5,663.70 - $8,028.36   DESCRIPTION   Under supervision, incumbents perform a variety of professional, technical and analytical duties in the operation of enterprise, client/server and desktop computer systems and networks. The duties include work in the areas of user and systems requirements and analysis, applications development and maintenance, computer systems support, network design and maintenance, and data/database analysis/administration.   MINIMUM QUALIFICATIONS   Either: 1A. A Bachelor’s Degree in computer science, information systems or a closely related field. AND   1B. One year experience in the option tested, in the field of systems engineering, programming, database administration and/or analysis, operating systems, network analysis and/or management or a similar field in a multi-platform information systems environment.   Or: 2. One year experience in the class of Information Technology Analyst Trainee.   Or: 3. One year experience in a position performing the equivalent full-time duties of an Information Technology Analyst Trainee. See notes B and C.*   Or: 4A. Completion of a certificate program in computer science in the option tested. The certificate must be an approved computer science certification, maintained on the list by the Sacramento County Office of Communication and Information Technology. See note D.*   AND   4B. Three years experience in the field of the option test.   *See class specification for notes referenced in minimum qualifications

All applicants meeting the minimum requirements are welcome to apply.  At this time there are immediate vacancies for which various licensure is required. If you possess licensure in one or more of the fields directly below and meet the other minimum requirements, you are encouraged to apply. *Psychiatrist         *Psychologist       *Licensed Clinical Social Worker     *Marriage, Family and Child Counselor     *Registered Nurse      *Public Health Nurse One vacancy requires both a Registered Nurse and a Public Health Nurse license. Under direction, performs management, administrative and/or supervisory duties for contracted and/or county-operated health or mental health programs and services including, but not limited to, staff supervision, program development and implementation, program monitoring and evaluation, and program service coordination; and performs related duties as assigned. Examples of Knowledge and Abilities Knowledge of Theories, principles, goals and objectives of public health and mental health programs Principles, practices, funding sources, laws and regulations, and administrative requirements in the program area to which assigned Principles, practices and techniques of program planning, development and evaluations Principles and procedures of budget preparation and monitoring, including budgets involving grants, contracted services, and state and federal funding Principles and techniques of supervision and management Techniques of contract negotiations and monitoring Social, economic, cultural and other issues impacting program area Ability to Plan, organize, coordinate, supervise and evaluate complex program activities and diverse staff Apply principles and techniques to problems and issues Build coalitions among groups with differing needs and objectives Analyze and evaluate data and information, and make appropriate recommendations Establish and maintain effective working relationships with a variety of individuals and groups Communicate clearly and effectively, orally and in writing Represent the department and/or the County Maintain accurate records and files Employment Qualifications Minimum Qualifications    Any combination of education, training and experience likely to provide the required Knowledge and Abilities for this class as described. Typical ways include: Possession of a bachelor's or higher degree from an accredited college or university in a field relevant to the health or mental health program to which assigned; some positions in mental health may require a master's degree as specified in Special Requirements.   And  Three years of experience managing, coordinating and/or supervising health or mental health services relevant to the specialty option (Health or Mental Health) needed for program area to which assigned, and comparable to the duties of Senior Health Program Coordinator, Health Program Coordinator, or the Mental Health Program Coordinator. Note:   If the word "experience" is referenced in the minimum qualifications, it means full-time paid experience unless the minimum qualification states that volunteer experience is acceptable.  Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. Note:   If the minimum qualifications include an educational or certificate/license requirement, applicants must submit proof of requirements with the application. Failure to submit proof of requirements may result in disqualification from the examination. Unofficial transcripts are acceptable. For guidelines on submitting acceptable proof of educational requirements, please click   here   (Download PDF reader)   or speak to someone in our office before the cut-off date listed in this notice. Typing Certificate requirements can be found by clicking   here   (Download PDF reader)   or by obtaining the requirements from the Employment Services Division office. SPECIAL REQUIREMENTS Failure to obtain and/or maintain required licenses may be cause for disciplinary action in accordance with Civil Service rules. 1. a) Some positions in this class involve responsibility for management and supervision of direct patient care, and persons appointed to such positions may be required, in accordance with applicable federal and/or state regulations, to possess and maintain a current valid license issued by the State of California as a Psychiatrist; Psychologist; Licensed Clinical Social Worker; Marriage, Family and Child Counselor; Registered Nurse; or Public Health Nurse. b) The Director of Public Health Nursing is responsible for the professional nursing component of the County's public health nursing/field services program. The incumbent appointed to this position must, by State law, possess and maintain a current valid Registered Nurse license and meet the current State requirements for a Director of Public Health Nursing (California Code of Regulations, Title 17, and any other applicable laws and regulations in effect at the time of appointment). c) The Emergency Medical Services Program Coordinator must possess and maintain an Emergency Medical Technician I or higher certificate either at the time of appointment or within one year of appointment. 2. Persons appointed to positions in this class may be subject to a confidential criminal history check and fingerprinting. 3. Psychiatric health facilities such as the County's Mental Health Center are licensed and regulated by the California State Department of Mental Health; such regulations include staffing and personnel standards which may apply to some positions in this class and may supersede the above Minimum Qualifications.   Probationary Period   The probationary period for this classification is  twelve (12)   months.   Application and Testing Information APPLICATION Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by   5:00 PM   on the posted cut-off date. Click   here   to apply. County of Sacramento Department of Personnel Services Employment Services Division 700 H Street, Room 4667 Sacramento, CA 95814 Phone (916) 874-5593; 7-1-1 California Relay Service Inter-Office Mail Code: 09-4667 www.SacCountyJobs.net   Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date. Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified. A resume may be included with your application, however it will   not   substitute for the information requested on the application.   SUPPLEMENTAL QUESTIONNAIRE Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response. Note:   Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered.   Supplemental Questionnaires must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. If you have no experience, write "no experience" for the appropriate question. For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire   cannot   be made once your application packet has been submitted. If the Supplemental Questionnaire is used in the Formula Rate or Credentials Screening Panel exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments   will not be reviewed, therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete.   FORMULA RATE EXAMINATION (Weighted 100%) All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination. This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job. All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination.   FREQUENTLY ASKED QUESTIONS Click   here   (Download PDF reader)   for Frequently Asked Questions (FAQ's) For information regarding County jobs:   www.saccountyjobs.net Call (916) 874-5627 and you will be provided with a recorded message, accessible 24 hours a day.

Under supervision, prepares, bakes, cooks and serves food; assists in the operation of a food service facility; maintains food inventory and storage, maintains sanitary working conditions; provides lead direction to subordinate staff and/or institution workers. Examples of Knowledge and Abilities Knowledge of: Methods of preparing and serving a variety of food in large quantity Menu modifications for special diets Ability to: Follow formulas for food preparation in large quantities Plan and carry out the work of a given menu to produce the required food at the right time Obtain food and supplies in the right quantities with a minimum of waste Lead the work of others Maintain personal hygiene Comply with regulated health and uniform standards Read, write and speak English at level necessary for satisfactory job performance Employment Qualifications Minimum Qualifications: Either:   1. One year of full-time experience as a Food Service Worker in Sacramento County service. Or:   2. One year of full-time paid or volunteer cooking experience in a commercial or institutional kitchen. Note:   To compute full-time equivalency of part-time experience: 173.6 hours = 21.7 days = 1 month. Education Substitution:   Education or training in an accredited college, training school, business school or occupational training program that is directly related to the cooking and/or food service program management knowledge and abilities above may be substituted for the required experience on the following basis: 30 semester units (45 quarter units) equal one year of experience. Completion of training courses which do not have semester unit values are equated to semester units on the basis of: 15 clock hours of class equal one (1) semester unit. Note:   The word "experience" referenced in the minimum qualifications means full-time paid experience unless the job announcement states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. Note:   If the minimum qualifications include an educational or certificate/license requirement, applicants must submit proof of requirements with the application. Failure to submit proof of requirements may result in disqualification from the examination. Unofficial transcripts are acceptable. For guidelines on submitting acceptable proof of educational requirements, please click   here   (Download PDF reader)   or speak to someone in our office before the cut-off date listed in this notice. Typing Certificate requirements can be found by clicking   here   (Download PDF reader)   or by obtaining the requirements from the Employment Services Division office. General Requirements: License Requirements: Some positions in this class require possession of a valid State of California Driver License, Class C or higher, at the time of appointment. Failure to maintain appropriate valid California Driver License constitutes cause for personnel action in accordance with Civil Service Rule 11.4. Individuals who do not meet this requirement due to disability will be reviewed on a case-by-case basis. Other Requirements: Criminal History and Background Check: The County may access criminal history information on candidates who have accepted a conditional offer of appointment for the above class consistent with the provisions of Board of Supervisors Resolution No. 82-602, Personnel Policies and Procedure B-5 and applicable federal and state law. The County shall not consider for employment any candidate who has been convicted of a felony or misdemeanor that relates to or impacts the candidate's ability to perform the job duties of this class unless it is determined that mitigating circumstances exist. For purposes of accessing criminal history information, the candidate will be fingerprinted. A subsequent arrest notification may be obtained. The County may also conduct a background check on the candidate prior to appointment to a position within this class. The background check may include personal and professional reference checks, credit history check, Social Security Number verification, professional license/registration verification, military service information and driving history. Information obtained in the course of this background check will be considered by the appointing authority in the selection process. In obtaining such information, the County will comply with applicable consent and disclosure practices in the Fair Credit Reporting Act and the California Investigative Consumer Reporting Agencies Act. Medical Examination: Candidates must pass a medical examination as required by the Minimum Jail Standards and/or the Health and Safety Code. Physical Requirements: Persons appointed to this position must be able to: Lift and carry items, including hot and/or steaming food, weighing up to 50 pounds Stoop and turn to lift items from floor level to approximately 4 feet above floor level Push and pull loaded, wheeled carts, weighing up to 250 pounds Stand for extended periods of time on hard surfaces Work in an area that may not have heating or air conditioning throughout a normal work day Probationary Period The probationary period for this classification is   six (6) months. Application and Testing Information APPLICATION Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by   5:00 PM   on the posted cut-off date. Click   here   to apply. County of Sacramento Department of Personnel Services Employment Services Division 700 H Street, Room 4667 Sacramento, CA 95814 Phone 916-874-5593; 7-1-1 California Relay Service Inter-Office Mail Code: 09-4667 www.SacCountyJobs.net   Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date. Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified. A resume may be included with your application, however it will   not   substitute for the information requested on the application. SUPPLEMENTAL QUESTIONNAIRE Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response. Note:   Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered.   Supplemental Questionnaires must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. If you have no experience, write "no experience" for the appropriate question. For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire   cannot   be made once your application packet has been submitted. If the Supplemental Questionnaire is used in the Formula Rate or Credentials Screening Panel exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments   will not be reviewed, therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete. FORMULA RATE EXAMINATION (Weighted 100%) All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination. This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job. All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination. FREQUENTLY ASKED QUESTIONS Click here for Frequently Asked Questions (FAQ's)   (Download PDF reader)   For information regarding County jobs:   www.saccountyjobs.net Call 916-874-5627 and you will be provided with a recorded message, accessible 24 hours a day.  

The Position This is a continuous filing exam.  The cut-off dates are:   11/18/19, 2/18/20, 5/18/20, 8/17/20, 11/16/20  Under supervision, assists the health education staff in planning, developing and conducting public health education programs.   Explore your career with purpose Examples of Knowledge and Abilities Knowledge Of Socio-economic conditions related to health problems; techniques in preparing written materials and other education aids; principles and methods of community organization and group work.  Ability To Identify and work with selected target groups (e.g. young people, minorities, elderly); prepare public information materials and reports; establish and maintain productive working relationships with agencies, organizations, community groups and the public; speak and write effectively. Employment Qualifications Minimum Qualifications Bachelor's degree in either health science, health education, social science or related field from an accredited four-year college.  Education Note:  If the minimum qualifications include an educational or certificate/license requirement, applicants must submit proof of requirements with the application. Failure to submit proof of requirements may result in disqualification from the examination. Unofficial transcripts are acceptable. For guidelines on submitting acceptable proof of educational requirements, please click  here   (Download PDF reader)  or speak to someone in our office before the cut-off date listed in this notice. Probationary Period  The probationary period for this classification is  six (6)  months. Application and Testing Information APPLICATION Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by  5:00 PM  on the posted cut-off date. Click  here  to apply. County of Sacramento Department of Personnel Services Employment Services Division 700 H Street, Room 4667 Sacramento, CA 95814 Phone (916) 874-5593; 7-1-1 California Relay Service Inter-Office Mail Code: 09-4667 www.SacCountyJobs.net   Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date. Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified. A resume may be included with your application, however it will not substitute for the information requested on the application. SUPPLEMENTAL QUESTIONNAIRE Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response. Note:  Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered.   Supplemental Questionnaires must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. If you have no experience, write "no experience" for the appropriate question. For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted. If the Supplemental Questionnaire is used in the Formula Rate or Credentials Screening Panel exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed, therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete. FORMULA RATE EXAMINATION (Weighted 100%) All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination. This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job. All candidates competing in the testing process will receive written notice of their examination results by email. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination. FREQUENTLY ASKED QUESTIONS Click  here   (Download PDF reader)  for Frequently Asked Questions (FAQ's) For information regarding County jobs:   www.saccountyjobs.net Call (916) 874-5627 and you will be provided with a recorded message, accessible 24 hours a day.