Analyst I
- California Correctional Training & Rehabilitation Authority (CALCTRA)
- Hybrid (560 East Natoma Street, Represa, CA, USA)
- $3,861 - $6,276 monthly
Job Description
To be considered, please apply through your CalCareers account at www.calcareers.ca.gov to JC- 507501 by the application deadline of 2/22/2026.
Enjoy the flexibility of a hybrid telework schedule while being based near historic Folsom—close to restaurants, shops, scenic walking trails, and with free parking! Please note: this position is not located within a prison facility.
A Statement of Qualifications (SOQ)is required when applying for this position. The SOQ must conform to the instructions below or your application may be disqualified.
Join a mission-driven team dedicated to reducing recidivism, improving prison safety, and enhancing public safety by providing meaningful work and training opportunities to incarcerated individuals.
As a full-time state employee, you’ll receive:
- At least 156 hours of paid leave in your first year
- 11 paid holidays
- Comprehensive health, dental, and vision benefits for you and your family
- CalPERS retirement benefits
Start your CAREER with purpose – make a difference while enjoying great benefits and a work-life balance!
Under supervision of Supervisor I, the incumbent is responsible for providing analytical support to Customer Service Management, Product Management, Enterprise Management, OTD Management, along with other sensitive accounts. Incumbent is responsible for tracking sales orders, deliveries, resolving customer complaints and representing CALCTRA during customer meetings, and providing analysis and assistance as required.
A Statement of Qualifications (SOQ)is required when applying for this position. The SOQ must conform to the instructions on the job posting, or your application may be disqualified.
You will find additional information about the job in the Duty Statement.
How to Apply -
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Create a CalCareers account - www.calcareers.ca.gov
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Create a State Application Template - be detailed!
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Apply to the job - https://calcareers.ca.gov/CalHrPublic/Jobs/JobPosting.aspx?JobControlId=507501
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Take the Exam!
Desirable Qualifications
- Ability to communicate effectively in writing and verbally with staff at all levels.
- Excellent typing, computer, organizational, and analytical abilities required.
- Positive attitude, good attendance, strong initiative and ability to work well under pressure are desirable.
- Customer Service experience is important.
- Ability to handle critical assignments, be a leader, work in a team environment, as well as ability to work around inmates.
- Knowledge of CALCTRA products and services is an asset.
- Experience creating, tracking, or reporting documents and projects.
- Experience resolving discrepancies.
- Experience in process improvements/ISO
- Experience with organizing and presenting data.
- Experience in the use of: Database/Salesforce/ERP/SAGE/Excel.
- Experience conducting thorough research.
Zoom Link: https://bit.ly/CALCTRA Meeting ID: 878 6442 6512 Passcode: CALCTRA
California Correctional Training & Rehabilitation Authority is a state agency with 31 institutions across the State.
The California Correctional Training and Rehabilitation Authority (CALCTRA) formerly the California Prison Industry Authority (CALPIA) provides incarcerated individuals with life-changing career development opportunities so they may be productive, successful contributors when they return to their communities. As a self-funded state entity, CALCTRA prioritizes rehabilitation through vocational programs and supporting second chances, while training participants to produce quality products and services for its customers. Thousands of incarcerated individuals have received valuable job training through CALCTRA, and many graduates have successful careers.
CALCTRA is cost effective and saves the state millions of dollars annually through lower recidivism. A University of California, Irvine study found that CALCTRA participants have a 15% return-to-custody rate after three years, meaning 85% do not return to prison.
CALCTRA values leadership, rehabilitation, professionalism, integrity, teamwork, innovation, safety, and accountability. When you work at CALCTRA, you contribute to career training, quality products, and changed lives.