ANALYST I
- State of California Office of the Controller
- Hybrid
- $3,861 - $6,276 monthly
Job Description
Duties Performed:
- Perform quality review of claims submitted by the public. Review all received information and support documentation to verify entitlement. Perform claim research using external resources and document findings within the unclaimed property system. Coordinate with other unit analysts to correct claim errors and other anomalies. Extract data from reports and update Excel spreadsheets for statistical purposes. Coordinate with analysts from other bureaus to ensure claims are added to the weekly batch. Track and analyze reports to identify problems and develop solutions. Ensure assignments and activities are completed within established timelines and comply with the Unclaimed Property Division's procedures and guidelines.
- Review claim information and support documentation to verify entitlement. Generate various reports and ensure claims are reviewed according to the business rules. Perform claim research using external resources and document findings using the unclaimed property system. Create and submit reports to management. Perform system testing as needed.
- Perform archived claims review to ensure appropriate payment in accordance with State laws, Rules and Regulations, Unclaimed Property Law, Civil Code, Code of Civil Procedures, Attorney General Opinions, Government Codes, and Bureau Procedures.
- Perform research and analysis of the Unclaimed Property Law, codes, and statutes as necessary and respond to various inquiries from the general public, holder community, professional organizations, or other units within the division. Prepare reports for management on both a regular and as-needed basis.
- Research, review and analyze claims submitted from other bureaus for potential fraud. Utilize third party databases, internal databases, and various reports to perform the research. Follow policies, procedures, and relevant laws to process referred claims. Provide analytical write-ups and process the referred claims accordingly.
- Assists management with special projects that aim to continuously improve the Support Services Bureau and/or the division’s processes.
- Establish, analyze, and track statistical information using Microsoft Excel and Word, and reports generated from the unclaimed property system. Create and update databases, spreadsheets, and documents needed related to unclaimed property production and performance metrics.
- Provide support to the Support Services Bureau by cross-training and providing back-up to address the fluctuating needs of the Bureau.
As the chief fiscal officer of California, the fourth largest economy in the world, the Controller’s office is responsible for the accountability and disbursement of the state’s financial resources. The Controller independently audits government agencies that spend state funds and administers the payroll system for state government employees and California State University employees. The Controller also safeguards many types of property until claimed by the rightful owners. The Controller serves on 70 boards and commissions with authority affecting policies ranging from land management, affordable housing, and alternative transportation to crime victim compensation and health and educational facilities. They are a member of numerous financing authorities, fiscal and financial oversight entities including the Franchise Tax Board and Board of Equalization. They also serve on the boards of the nation's two largest public pension funds. The Controller is one of eight statewide constitutional officials who are elected every four years in California.