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Apr 24, 2026

PROGRAM TECHNICIAN II

Full time Admin-Clerical Government

Job Description

Under general direction provided by an Supervising Program Technician III, the Program Technician II will process general program information while following Disbursements Bureau guidelines and procedures and exercising a high degree of initiative and independent judgment. The incumbent will also provide, as needed, sensitive and detailed information to management, employees, state agencies, public, or other public jurisdictions. These duties will be performed in the Claims Processing Unit of the General Disbursements Section. This position will learn to process special claims schedules under exceptional time release circumstances and process computer generated warrants from the paper claim/manual process.

Utilizing the FI$Cal System, perform one of functions and tasks related to the Claims Processing Unit workloads on a rotating basis and/or as directed by supervisors.

Duties Performed:
(Candidates must perform the following functions with or without reasonable accommodations.)
  • Exception Processing: Verify program exception warrants are pulled from work stream for Electronic Claim Schedules and/or take effective action to work stream for Electronic Claim Schedules and/or take effective action to recover missing warrants. Maintain physical custody of warrant exceptions until Statewide Accounting and Reporting Division (SARD) approves funding. Prepare exception warrants for redeposit, reissue, or release by Disbursements.
  • Claims Verification and Reporting: Verify control reports are accurate and that proper processing of tape claims occurred. Input warrant numbers to the Work-in-Progress (WIP) database and update WIP with funding approvals from SARD. Notify Mail Operations management and staff of approved funding and distribute warrants and related tracking and control reports accordingly.
  • State Payroll Garnishment Claims: Confirm the accuracy of the electronic garnishment file for Data Guidance processing. Evaluate and request the production of garnishment warrants not produced through the Payroll/Garnishment System. Certify accurate payroll garnishment warrants are disbursed to state agencies.
  • Rush Warrants (Typist or Reviewer): Process hand-type warrants. Log, key, and print rush warrants through the FI$Cal System. Control and maintain security of the Blank Stock Warrant Lock box. Ensure funding approval is received from SARD and transfer approval information to claim schedules. Log warrants to be released by Warrant distribution.
  • Special-Release Claims Processing: Perform the critical steps necessary to pull, sort, organize, label, match the batches of Special Release claims and deliver to the Warrant Distribution Unit accurately and on time.
  • Prepare daily statistical reports utilizing Microsoft Excel and FI$Cal to provide data on in-progress and completed work for submission to the General Disbursements GD manager.
  • Answer the General Disbursements telephone line and inquiries directed to the email box related to Claims Processing concerns.
  • Provide expertise, input, and guidance to staff and management on subject knowledge of the varied workloads in the Claims Processing Unit where guidelines are not clear.
  • Act as an expert staff resource responsible for consultation in the Claims Processing Unit functions assigned.
State of California Office of the Controller
About State of California Office of the Controller

As the chief fiscal officer of California, the fourth largest economy in the world, the Controller’s office is responsible for the accountability and disbursement of the state’s financial resources. The Controller independently audits government agencies that spend state funds and administers the payroll system for state government employees and California State University employees. The Controller also safeguards many types of property until claimed by the rightful owners. The Controller serves on 70 boards and commissions with authority affecting policies ranging from land management, affordable housing, and alternative transportation to crime victim compensation and health and educational facilities. They are a member of numerous financing authorities, fiscal and financial oversight entities including the Franchise Tax Board and Board of Equalization. They also serve on the boards of the nation's two largest public pension funds. The      Controller is one of eight statewide constitutional officials who are elected every four years in California.

 

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