Utility Billing Services Representative Level I/II

Level I -$3,897.60 - $4,738.00/month
Level II -$4423.08 - $5,374.86/month

Utility Billing Services Representatives perform specialized and complex customer service work in a centralized utilities customer services office dealing with consolidated billing for water, wastewater, refuse and other fee service billings, many of which are mandatory; processes requests for residential and commercial utility services; maintains and researches fiscal, service, and related records unique to utility services and billing; responds to and reconciles customer service complaints and billing problems; explains utility service, billing and collection policies to customers. 

Utility Billing Services Representative is a single working class with two salary levels. The level at which initial appointments are made, and advancement from the lower to the higher level is at the discretion of the appointing authority providing the minimum qualifications are met.

Minimum Qualifications

(Level II) 
One year of full-time, paid experience comparable to a Utility Billing Services Representative (Level I) with Sacramento County.

(Level I)
One year of experience performing financial recordkeeping and customer relations activities, including giving and receiving information on a daily basis.

How to Apply:

Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM on one of the posted cut-off dates of June 2, 2026, June 16, 2026, or July 14, 2026. The full job announcement and online application are available for viewing on our website.  Please view the official job announcement for all requirements and testing information.