Store Associate

Store Associates work either independently or as part of a team in any assigned retail area of a commissary store within the Defense Commissary Agency (DeCA) system, performing a variety of duties including handling, preparing, and stocking grocery and produce items, and checking-out customer purchases. This is an open-continuous announcement with an initial cut-off date 14 days after the open date of the announcement. Please see the "How You Will Be Evaluated" section for more information.

Major duties
Assisting customers by answering questions such as item price or location, and handling bulky/heavy items. Operating an electronic checkout system to record unit price, total customer purchase, and make change. Performing a variety of duties in handling, preparing and maintaining stock levels of grocery and produce items. Reviewing stock levels and gathering inventory data in order to maintain the Computer Assisted Ordering (CAO) system. Preparing and maintaining a variety of documents to order commissary items, reconcile invoices and submit requisitions. Maintaining security, safety, and sanitation practices and procedures. Read the entire job announcement. Focus on the following sections to understand whether or not you qualify for the position. Duties and Qualifications How to Apply (including a preview of the assessment questionnaire, if applicable) How You Will be Evaluated Your resume must thoroughly describe how your skills and experiences align to the criteria defined in the Qualifications section of this announcement and it must support your responses to the assessment questionnaire. We do not assume you have the necessary experience to successfully perform in this job regardless of your employment history or academic career.

Qualifications
You must meet the Office of Personnel Management (OPM) qualifications for series 1101 and additional requirements by the announcement closing date. Your resume (and/or transcript if necessary) must clearly show that you have the qualifications described below. You can use experience, education, or a combination of the two to qualify. Experience: 1 year of progressively responsible clerical, office, or other work that indicates the ability to acquire the knowledge and skills needed to perform the duties of this position (general experience). OR Education: Two (2) full years of education above high school. Transcripts are required if relying on education, in whole or in part, to qualify. See Required Documents for more information. OR Combination of experience and education: To calculate the combination, divide your total months of experience by 12, then divide your semester hours by 30 and add the two percentages. If the total is 100%, you meet the minimum qualifications through a combination of experience and education. You will receive credit for all relevant qualifying experience (paid and unpaid), including volunteer work done through National Service program (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Physical requirements: (1) Stand, stoop, kneel, bend and climb for prolonged periods. (2) Lift, push, pull, carry, and handle items weighing up to 40 pounds independently and occasionally over 40 pounds with assistance. You will attest to your ability to perform these physical requirements in the Questionnaire. As part of the online application process, you will respond to a series of questions designed to evaluate your level of experience in the position's competencies (knowledge, skills, abilities, and other characteristics). The competencies are: Clerical & Administrative Communications Customer Service Electronic Checkout System Safety & Housekeeping Store Operations Overtime: Occasional Bargaining Unit Status: Varies by location Fair Labor Standards Act (FLSA): Nonexempt Obligated Position: If obligated, you occupying the position is subject to the former incumbent returning. If the former incumbent does not return to the position, your occupancy may become permanent. Tentative job offers identify if the position you are offered is obligated. Those retired under CSRS or FERS considered: No. DoD criteria not met. Work Environment: May include temperature changes because of continuous opening and closing of outside doors. Telework eligible: No Remote work eligible: No The following may result in a rating of ineligible. Ineligible applicants receive no consideration. Submitting an incomplete application package may result in your not being considered for this position. Your resume must reflect that you are either Part-Time with the number of hours listed, Full Time, or 40 hours per week as your work schedule. If you fail to provide this information in your resume, your resume may be considered as incomplete. Submitting encrypted documents or uploading Adobe portfolio documents. Submitting any document that contains a photo or image of you. Including social media links, inappropriate material or content, classified or government sensitive information, or personal information such as age, gender, race, religion, or social security number on your resume. Overstating your qualifications and/or experience in your application materials or questionnaire responses. Deliberately attempting to falsify your application information, such as copying portions of this announcement into your resume.

How to apply
To receive consideration for the initial cut-off date of 11/16/2025, the complete application package must be submitted by 11:59 PM (EST) of that established date. All applications received thereafter will be considered should additional vacancies be received after the initial cut-off date in which additional cut-off dates will be established. Your complete application package must be received by 11:59 PM ET on 04/30/2027. You are responsible for verifying your application package is complete, accurate, and submitted timely. As uploaded documents may take one or more hours to clear the virus scan, plan accordingly to ensure your application process is complete and your application package is submitted by the specified closing date and time. To begin, click Apply to access an online application. Follow the prompts to select your resume, required documents, and/or other supporting documents. You need to be logged into your USAJOBS account to apply or create an account before applying. You will be taken to an online application. Follow all prompts and complete the online application, verify you've included all required and supporting documentation, and submit your application. Additional information on how to complete the online application process and submit your online application is found at the USA Staffing Applicant Resource Center. To receive consideration, you must complete all steps of the application process. You can verify your application status by logging into your USAJOBS account, selecting the Application Status link, and then selecting the More Information link for this position. The Application Status page displays your application status, the documents received and processed, and your questionnaire responses.