Client Solutions/IT Service Desk (JC-501798) - Information Technology Services Division/Client Solutions

Under the direction of the IT Supervisor II, and in the domain of Client Services, the incumbent will serve as a key member of the Information Technology Services Division, Client Solutions Section. Heavily interacting with end users, the Client Solutions section is responsible for the first line support for the Commission's computing hardware, software, printers, network, and system-related issues. The Information Technology Specialist I (ITS I) aids clients requiring high technical expertise on a broad range of hardware/software on all CPUC-assigned equipment.

You will find additional information about the job in the Duty Statement.

Working Conditions

This advertisement is listed specifically for Sacramento (SF, SAC) location.  All identified locations will be considered as one candidate pool to fill one position.

• San Francisco location, please apply to JC# 502016

Apply to only those location(s) in which you are willing to work.

This position requires travel.

This is a hybrid position that will require the selected candidate to report to their assigned headquarter office a minimum of two (2) days a week. Hybrid positions may be eligible for telework under California Government Code Section 14200 for eligible applicants residing in California. In accordance with CPUC Telework Policy, telework arrangements are subject to change and may be reevaluated at any time.