Senior Personnel Technician

DEFINITION
Under supervision, performs complex technical and clerical work involved in all facets of the personnel functions related to the recruitment, examination, employment, credential assignment monitoring, employee records maintenance, and performance of employees; performs other duties as assigned.

DISTINGUISHING CHARACTERISTICS
The Senior Personnel Technician classification is distinguished from the Personnel Technician (Credentials) classification by the assignment of duties that are broader in scope and less confined to a particular personnel function. In addition, a Senior Personnel Technician is expected to possess a greater knowledge of all personnel operations within the office.

DIRECTLY RESPONSIBLE TO
Appropriate Administrator

SUPERVISION OVER
None

DUTIES AND RESPONSIBILITIES
(Any one position may not include all of the listed duties, nor do all of the listed examples include all tasks which may be found in positions within this classification.)

Pre-employment Processing
Coordinates the activities involved in the recruitment, employment, and hiring processes for all Sacramento County Office of Education (SCOE) permanent, substitute, and temporary employees; provides information and clarifies procedures to applicants; monitors job announcement timelines; coordinates, administers, proctors, and scores all types of examinations including oral, written, and performance tests; measures the validity of written and performance examinations; reviews employment applications ensuring compliance with minimum qualifications; maintains testing files and employment eligibility lists; coordinates interviews and panels consistent with the requirements of federal, state, and local laws, Merit System rules, employee bargaining unit contracts, and Board policies; explains appropriate pre-employment requirements; prepares, processes, and ensures completion of pre-employment documents; verifies that potential employees possess proper licenses, credentials, required employment clearances, and/or certificates prior to employment; upon recommendation of the administration, makes offers of employment to appropriate candidates.

Employee Records Maintenance
Creates and maintains the personnel files for all classified and certificated employees of SCOE ensuring appropriate documents regarding employment matters are complete, scanned, and filed in a timely manner; maintains security and confidentiality of employment and testing files; remains current regarding any personnel policy changes; notifies employees of continuing employment requirements, such as credential or license renewal and necessary medical exams; reviews transcripts to determine salary placement and eligibility for related stipends; implements changes in employee status; calculates salaries; verifies work profiles, and administers the longevity and anniversary programs; generates routine and specialized reports related to employee data; updates and maintains information related to individual employees, including but not limited to demographics, evaluations, clearances, credentials, and necessary medical exams; processes transfers, leaves, reinstatements, reemployments, resignations, and retirements; implements collective bargaining agreements related to personnel functions, including but not limited to tuition reimbursement, continuing education, salary placement, and various stipends.

Substitute Services
Coordinates operations of the substitute services system; monitors online system which receives requests for classified and certificated substitute assignments and fills assignments accordingly; instructs staff and substitutes in using the substitute services system; ensures assigned certificated substitute personnel have appropriate credentials; notifies supervisors and support staff of assignment problems; enters and maintains regular and substitute personnel data into the system; answers questions from system users regarding substitute employment procedures, assignments, and substitute services system; prepares and distributes a variety of substitute usage and absentee reports; generates and reviews monthly substitute timesheets using the substitute services system.

Department Support/Customer Service
Acts as the liaison between the Personnel Department and SCOE employees, administrative staff, and the public; provides various forms, documents, and materials to customers; researches and answers specific, complex customer inquiries with discretion and confidentiality; conducts new employee onboarding including assisting employees in the preparation and completion of required employment forms; interprets, explains, and ensures that employment laws, regulations, and rules are strictly followed; during periods of peak workloads, may assist in performing credential processing and assignment monitoring functions; may assist SCOE staff with application and renewal of credentials in compliance with laws and regulations of the Commission on Teacher Credentialing (CTC); acts as an authorized submitter to CTC and provides credential recommendations, research, and advisement to the School of Education; coordinates with coworkers to prioritize duties; prepares and proofreads various documents including letters, memos, emails, forms, schedules, reports, faxes, and unemployment and employee verifications; informs managers of evaluation deadlines; attends workshops, trainings, and conferences as directed.

MINIMUM QUALIFICATIONS
Education, Training, and Experience
Any combination of education, training, and experience which demonstrates the ability to perform the duties and responsibilities as described; equivalent to the completion of two years of training and experience in performing complex technical functions in the area of personnel administration in an educational or governmental agency involving frequent public contact.

Knowledge of
Principles of general personnel practices, regulations, and procedures in an educational or governmental agency; techniques and procedures of recruitment, examination, testing, and employee selection; basic research methods; California teacher credentialing laws and procedures, Merit System rules, Collective Bargaining Agreements, and Board policies; applicable sections of the California Education Code related to assigned areas; proper English grammar, spelling, and punctuation; standard software applications including videoconferencing platforms, spreadsheet and database applications; customer service skills and effective telephone techniques.

Skill and Ability to
Effectively communicate in both oral and written form to give clear instructions and prepare accurate correspondence and reports; communicate with diverse groups; maintain confidentiality of information; establish and maintain cooperative working relationships; work independently with minimum supervision; organize and prioritize work; create and maintain detailed and accurate records; coordinate and schedule multiple activities simultaneously; research, interpret, apply, and explain complex laws, rules, regulations, and procedures relating to personnel processes; establish and maintain both digital and physical filing systems; research and evaluate data using the Internet and other resources; create and maintain database files; operate various standard office equipment; performs basic mathematical computations to calculate averages, apply percentages to salary data, and make changes.